The Crystal Ballroom Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
224 Reviews
94% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.7 out of 5 rating
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User photos
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Adria W. Sent on 05/31/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful Experience from beginning to end
Excellent customer service! Experienced staff that brought my vision to life. The colors were beautiful, the setting was spectacular!Excellent customer service! Experienced staff that brought my vision to life. The colors were beautiful, the setting was spectacular!-
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+9 photos
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Christian P. Sent on 08/15/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience
Beautiful venue very clean and elegant the wedding coordinators were both very helpful with everything especially given the fact we live out of state, they made the experience very smooth I would recommend it.Beautiful venue very clean and elegant the wedding coordinators were both very helpful with everything especially given the fact we live out of state, they made the experience very smooth I would recommend it.-
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+4 photos
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Shaneice D. Sent on 06/01/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect Venue
They are a must for your wedding venue everything was perfect decor was amazing and service was wonderfulThey are a must for your wedding venue everything was perfect decor was amazing and service was wonderful -
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Frances O. Sent on 02/08/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
What an amazing venue
Our wedding was beyond perfect in this venue. Kira the new wedding planner and her manager went above and beyond my expectations. Everything was extremely organized, they were very flexible but most importantly made my family feel at home from the rehearsal all the way until the wedding day was over. At the end a walk through is done to confirm everything is okay which is great because there a no surprises with your deposit. I want to give a special shout to the owner as well, he decorated the venue for my day and everything came out exactly how I wanted it. Thank you crystal ballroom in Casselberry, you guys rock !!!Our wedding was beyond perfect in this venue. Kira the new wedding planner and her manager went above and beyond my expectations. Everything was extremely organized, they were very flexible but most importantly made my family feel at home from the rehearsal all the way until the wedding day was over. At the end a walk through is done to confirm everything is okay which is great because there a no surprises with your deposit. I want to give a special shout to the owner as well, he decorated the venue for my day and everything came out exactly how I wanted it. Thank you crystal ballroom in Casselberry, you guys rock !!!-
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+2 photos
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Jen Sent on 05/22/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience!
Great experience, beautiful venue!Great experience, beautiful venue! -
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Lauren L. Sent on 11/19/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The most beautiful venue in saint Augustine
Talk about breathtaking. The ceremony space over looked a lake between two trees and was decorated to the T. The reception was even better. This wedding looked like I spent 50 thousand dollars. This venue is affordable and inclusive!Talk about breathtaking. The ceremony space over looked a lake between two trees and was decorated to the T. The reception was even better. This wedding looked like I spent 50 thousand dollars. This venue is affordable and inclusive! -
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Venitza Sent on 05/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
amazinggggggg
we went with the crystal ballroom Brandon location close to home the team there is so amazing great venue for an even better price. Cant wait for our wedding day.we went with the crystal ballroom Brandon location close to home the team there is so amazing great venue for an even better price. Cant wait for our wedding day. -
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Mirline P. Sent on 10/17/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very good staffs
I like the staffs they very niceI like the staffs they very nice -
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Yahaira Sent on 05/28/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Such a wonderful experience.
From beginning to end the experience went by so smooth. My wedding day was so perfect. The place was beautiful and my special day was better than what I imagined.From beginning to end the experience went by so smooth. My wedding day was so perfect. The place was beautiful and my special day was better than what I imagined. -
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Theresa W. Sent on 01/09/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Theresa & William Wedding
I don’t have words to express how great full we are with the Staff of Crystal Ballroom in Casselberry for making our day a very special one, the decoration, the attentiveness of the Staff, the Professionalism and most of all our Wedding coordinator Jessica, she definitely is the Best of the Best...
Thank you Jessica and the Staff of Crystal Ballroom Casselberry..
Theresa and WilliamI don’t have words to express how great full we are with the Staff of Crystal Ballroom in Casselberry for making our day a very special one, the decoration, the attentiveness of the Staff, the Professionalism and most of all our Wedding coordinator Jessica, she definitely is the Best of the Best...
Thank you Jessica and the Staff of Crystal Ballroom Casselberry..
Theresa and William -
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Frange A. Sent on 11/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My dream wedding came to life
Worked with us to create exactly what we wanted. Everything was beautifulWorked with us to create exactly what we wanted. Everything was beautiful -
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Lavine Sent on 10/10/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I would like to say thank you to the staff of Clearwater Crystal Ballroom, especially Hilda & Diana! Exceptional service, fast and courteous. The venue was strategically used and it was amazingly decorated!
Great job overall!I would like to say thank you to the staff of Clearwater Crystal Ballroom, especially Hilda & Diana! Exceptional service, fast and courteous. The venue was strategically used and it was amazingly decorated!
Great job overall! -
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Dave Sent on 09/22/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jess and her staff were absolutely amazing. Second to none, I work wedding venues all over Florida. Manzel was professional and super helpful. Will highly recommend Crystal ballroom Tampa to anybody on the West Coast looking to do abwedding. These guys are awesome!
Five star crew !!Jess and her staff were absolutely amazing. Second to none, I work wedding venues all over Florida. Manzel was professional and super helpful. Will highly recommend Crystal ballroom Tampa to anybody on the West Coast looking to do abwedding. These guys are awesome!
Five star crew !! -
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Leeann Sent on 09/21/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had an amazing experience with Jessica and her team. My wedding was out of this world. They were so sweet and attentive. Everything went better than planned.I had an amazing experience with Jessica and her team. My wedding was out of this world. They were so sweet and attentive. Everything went better than planned. -
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Tamika Sent on 07/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful venue, made my fairytale wedding come true. Staff are amazing, would definitely recommend.Beautiful venue, made my fairytale wedding come true. Staff are amazing, would definitely recommend.-
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+4 photos
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Daniela Sent on 06/24/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It was amazing, the service was amazing everyone was so sweet and everything got done as i pleased! They we’re flexible with my hours and they were very patient with what i had to say. Everything came out as i wanted the staff is alado so amazing.. I love this place !!! 10/10 would recommendIt was amazing, the service was amazing everyone was so sweet and everything got done as i pleased! They we’re flexible with my hours and they were very patient with what i had to say. Everything came out as i wanted the staff is alado so amazing.. I love this place !!! 10/10 would recommend -
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Sulendy Sent on 06/17/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I love the decore, the venue is perfect for a romantic wedding. I like that the clean up is taken care of by the venue because it takes a big weight off the shoulders. They answered all of your questions and make sure to give courtesy calls for your payments so you don't forget. Overall, you get a beautiful location with ample parking and reasonable price.I love the decore, the venue is perfect for a romantic wedding. I like that the clean up is taken care of by the venue because it takes a big weight off the shoulders. They answered all of your questions and make sure to give courtesy calls for your payments so you don't forget. Overall, you get a beautiful location with ample parking and reasonable price. -
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Hanna O. Sent on 06/24/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The place and service was amazing... Thanks Ms. Jessica :) Check video here: https://youtu.be/Kz_tudX0pjI
The place was spectacular. Ms. Jessica (the coordinator) was always attentive to every detail of the Ceremony and the Reception. Everything was perfect.The place and service was amazing... Thanks Ms. Jessica :) Check video here: https://youtu.be/Kz_tudX0pjI
The place was spectacular. Ms. Jessica (the coordinator) was always attentive to every detail of the Ceremony and the Reception. Everything was perfect.-
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+2 photos
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Brittany Sent on 03/06/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Taylor and staff did an amazing job with our Wedding! I received a ton of compliments about how gorgeous the venue is. They took the time to answer all my questions and emails and were extremely supportive! My husband and I are very pleased to have found this place. Beautiful nighttime wedding on the river! Thank you everyone at the Crystal Ballroom at Sunset Harbor! Highly recommend!!Taylor and staff did an amazing job with our Wedding! I received a ton of compliments about how gorgeous the venue is. They took the time to answer all my questions and emails and were extremely supportive! My husband and I are very pleased to have found this place. Beautiful nighttime wedding on the river! Thank you everyone at the Crystal Ballroom at Sunset Harbor! Highly recommend!! -
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Xavier Sent on 03/02/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Just had our wedding on Feb 17th, 2018. It was an amazing experience. The decoration and the place was amazing. I cant say enough from the help i got and the amount of respect i have for the Casselberry team. Everything was above our expectations. We wanted a place where they would take care of everything and thats exactly what they did. To make things even better they remodeled their ceremony and ballroom halls before our wedding. We got to experience the whole place fresh and different just for us. If you're looking for that free of mind experience and just enjoy your wedding like a person should.... Look no further that The Crystal Ballroom!!Just had our wedding on Feb 17th, 2018. It was an amazing experience. The decoration and the place was amazing. I cant say enough from the help i got and the amount of respect i have for the Casselberry team. Everything was above our expectations. We wanted a place where they would take care of everything and thats exactly what they did. To make things even better they remodeled their ceremony and ballroom halls before our wedding. We got to experience the whole place fresh and different just for us. If you're looking for that free of mind experience and just enjoy your wedding like a person should.... Look no further that The Crystal Ballroom!! -
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Carmen Sent on 02/07/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was perfect we just had extra people show up and the staff was still accommodatingEverything was perfect we just had extra people show up and the staff was still accommodating-
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+6 photos
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Alberney Sent on 02/06/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thank you for make my daughter sweet sixteen unforgettable thank. To jessica and all you team .people very professional.grat communication from that beganing to that endThank you for make my daughter sweet sixteen unforgettable thank. To jessica and all you team .people very professional.grat communication from that beganing to that end-
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+6 photos
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Delaini Sent on 12/23/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Crystal ballroom is absolutely amazing! I love everything about this place.Crystal ballroom is absolutely amazing! I love everything about this place. -
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Hiba Sent on 12/01/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This place is what every wedding venue should be like! They made planning my engagement party a breeze and this is coming from someone who dreads these things and is absolutely no good at them. I had also recently accepted a job in a city 3 hours away and was planning from afar, and even so the crystal ballroom was able to accommodate everything I asked for. Best value for what you get. (Altamonte Springs location, Jakie and Lulu were THE BEST!)This place is what every wedding venue should be like! They made planning my engagement party a breeze and this is coming from someone who dreads these things and is absolutely no good at them. I had also recently accepted a job in a city 3 hours away and was planning from afar, and even so the crystal ballroom was able to accommodate everything I asked for. Best value for what you get. (Altamonte Springs location, Jakie and Lulu were THE BEST!) -
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Renee Sent on 12/01/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fairy tale wedding at a great price! we were so pleased at the turn out, they captured my vision perfectly. Thank you Jessica and staff for the great experience!!! if i could get married every 3 years I would choose your venue every time :) !Fairy tale wedding at a great price! we were so pleased at the turn out, they captured my vision perfectly. Thank you Jessica and staff for the great experience!!! if i could get married every 3 years I would choose your venue every time :) ! -
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