Shu-Chi S. Sent on 06/18/2012
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Quality of service
3.5 out of 5 rating
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Average response time
3.5 out of 5 rating
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Professionalism
5.0 out of 5 rating
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Value
5.0 out of 5 rating
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Flexibility
5.0 out of 5 rating
Our overall experience with the CCRB was very good. They were very flexible with our requests in terms of making substitutions to our all-inclusive packages. There were moments when communication was not clear, however CCRB took every step to make sure things were done right for us. For the price we paid, you really couldn't ask for more. Cristina was there at rehearsal, making it smooth and that we didn't have to pay our officiant a separate trip to come out. She was also there the day off, making sure all the setup was correct and helping direct the event. The day of the event, the only thing is, the servers weren't all in sync. There was a minor mixup with the hosted bar time, which was quickly corrected. There was also a few empty seats on a few tables, that food was still served, which caused extra meals to be requested, but this was also quickly remedied. The venue location was beautiful, ease of parking for our guests. Being that it is a country club, they cannot close their doors to members, so there will be people walking around, going in and out of the women's and men's lounge. However, country club members are all very polite and courteous, we had absolutely no problem with that.
Our overall experience with the CCRB was very good. They were very flexible with our requests in terms of making substitutions to our all-inclusive packages. There were moments when communication was not clear, however CCRB took every step to make sure things were done right for us. For the price we paid, you really couldn't ask for more. Cristina was there at rehearsal, making it smooth and that we didn't have to pay our officiant a separate trip to come out. She was also there the day off, making sure all the setup was correct and helping direct the event. The day of the event, the only thing is, the servers weren't all in sync. There was a minor mixup with the hosted bar time, which was quickly corrected. There was also a few empty seats on a few tables, that food was still served, which caused extra meals to be requested, but this was also quickly remedied. The venue location was beautiful, ease of parking for our guests. Being that it is a country club, they cannot close their doors to members, so there will be people walking around, going in and out of the women's and men's lounge. However, country club members are all very polite and courteous, we had absolutely no problem with that.