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Quality of service
1.0 out of 5 rating
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Average response time
3.0 out of 5 rating
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Professionalism
3.5 out of 5 rating
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Value
3.0 out of 5 rating
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Flexibility
2.5 out of 5 rating
THIS REVIEW IS FOR THE IVY VENUE, NOT THE COTTON MARKET!! This venue looks decent from the outside, however, one can easily find things inside and out that are not pleasing to the eye. Every time that I went to the venue to "check it out" there was always leftover crap from the wedding before. Outside: water hoses, used cigarette buckets, decorations, etc. Inside: floors are nasty, tables are dirty, decorations left out, bathrooms gross, etc. The DAY OF my wedding we had to clean the place before we could even decorate it. Ridiculous. I had to sweep the floor myself( the bride), wipe the tables somewhat clean, the bathrooms were okay, the floor was sticky with spilled liquids, etc. We had our wedding on a Thursday, they charged us another $150 on top of $800 to have the venue the night before( which we booked the night before (sept. 31) a week before the wedding(October 1)). It made me mad because who is going to book an event the week before our wedding on a Wednesday? Very frustrating. They just wanted to squeeze out money wherever they could. They also required us to use their catering service(who just so happens to be the venue owner's daughter), which would have made us spend another $1000 for 6 items of food. That doesn't include delivery(I know, right?!), utensils, plates, napkins, cups, anything. Their "compromise" was that we could have family cater our wedding. Which is essentially what we ended up doing. We also paid the money for the venue expecting to have a sound system(which they originally had, but said that it kept being stolen, which is fine, but that's not my fault). Their ceiling is over 10 ft tall, and they allow decorating the ceiling in some places, but don't provide a ladder tall enough to reach the ceiling, because " it kept getting stolen". Not very professional, in my opinion, and the thing that made me the most angry was that I had to clean the place myself. The place should have been spotless.
THIS REVIEW IS FOR THE IVY VENUE, NOT THE COTTON MARKET!! This venue looks decent from the outside, however, one can easily find things inside and out that are not pleasing to the eye. Every time that I went to the venue to "check it out" there was always leftover crap from the wedding before. Outside: water hoses, used cigarette buckets, decorations, etc. Inside: floors are nasty, tables are dirty, decorations left out, bathrooms gross, etc. The DAY OF my wedding we had to clean the place before we could even decorate it. Ridiculous. I had to sweep the floor myself( the bride), wipe the tables somewhat clean, the bathrooms were okay, the floor was sticky with spilled liquids, etc. We had our wedding on a Thursday, they charged us another $150 on top of $800 to have the venue the night before( which we booked the night before (sept. 31) a week before the wedding(October 1)). It made me mad because who is going to book an event the week before our wedding on a Wednesday? Very frustrating. They just wanted to squeeze out money wherever they could. They also required us to use their catering service(who just so happens to be the venue owner's daughter), which would have made us spend another $1000 for 6 items of food. That doesn't include delivery(I know, right?!), utensils, plates, napkins, cups, anything. Their "compromise" was that we could have family cater our wedding. Which is essentially what we ended up doing. We also paid the money for the venue expecting to have a sound system(which they originally had, but said that it kept being stolen, which is fine, but that's not my fault). Their ceiling is over 10 ft tall, and they allow decorating the ceiling in some places, but don't provide a ladder tall enough to reach the ceiling, because " it kept getting stolen". Not very professional, in my opinion, and the thing that made me the most angry was that I had to clean the place myself. The place should have been spotless.
User2983899 Sent on 02/23/2017I have not been to the cotton market but it is owned by the same person of the Ivy and the people who own it are so incredibly nice!
