The Cliff House at Pikes Peak Reviews

23 | Manitou Springs, CO
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23 Reviews for The Cliff House at Pikes Peak

Recommended by 98% of couples

4.9 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.9
  • Flexibility 5.0
  • Value 4.8
  • Average response time 4.9

Awards

23
Order by:
  • Gabi

    Gabi · Married on 06/22/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Phenomenal Wedding Experience

    The Cliff House was the perfect setting for our summer wedding and the event could not have gone better!! Kristin and the event coordination team were on top of every little detail during the planning and went above and beyond on the day of the wedding. They took care of everything that would normally stress out a bride and made sure that we could truly enjoy our special day!!

    Sent on 07/12/2019
  • P

    Paige · Married on 06/06/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had so many "little details" to worry about for my wedding and the venue staff made it come together perfectly. Kristin and Stacy are excellent people to work with and they made everything go very smoothly. The entire hotel staff was also very kind and hospitable to all my guests and they enjoyed their stay. I would definitely recommend this venue if you're looking for historic hotel charm and simplified wedding planning! This venue knows what they are doing and the food is also excellent!

    Sent on 06/20/2015
  • I

    Inger · Married on 09/27/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Cliff House was a wonderful place for a wedding! We could not be happier with our choice. The hotel was already very special to my husband and I so it was the perfect choice for us. During the planning, they were very responsive to all of our questions and changes. They made excellent recommendations and really guided us through the process. The weekend of the wedding, the staff was so wonderful and accommodating! We felt like they were our friends by the time we left and made the weekend that much better for all guests. We still get compliments on our choice of wedding venue. Many have told us it was the best wedding they have ever attended. I would highly recommend this venue for any event.

    Sent on 06/30/2015
  • T

    Tami · Married on 07/19/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Kristin, the sales and catering manager, and Catherine, one of her assistants at the Cliff House, were wonderful in assisting us in planning and carrying out our wedding. They were very accommodating and friendly, working with our schedules to meet with us for planning and food tasting. The guidance they provided in areas where we weren't sure exactly what we wanted was spot-on. We also used their in house baker to create our cake. I just gave her pictures and ideas, and she crafted a beautiful masterpiece! We also had a buffet provided by the Cliff House, and every dish was amazing. We had SO many compliments from our friends and family, pertaining to how smoothly and beautifully 'put together' our wedding ceremony and reception was. We would highly recommend the Cliff House as a perfect venue for a wedding! Love them!

    Sent on 07/22/2014
  • T

    Todd · Married on 06/28/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A great place to have a wedding. We didn't spend much, but still got treated like we were throwing a 100K gala.

    Sent on 07/22/2014
  • C

    Crystal · Married on 06/14/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We were very pleased with everything about our wedding & reception at The Cliff House at Pikes Peak! We found Kristin & Catherine to be very responsive and wonderful to work with leading up to and during the event. The location and facilities at The Cliff House simply cannot be beat, and the service by the banquet staff was unparalleled!

    Sent on 07/26/2014
  • A

    Amy · Married on 11/03/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing place, awesome food. It was perfect for our guests, and for us. Thank you to the entire staff for such a wonderful event and many memories!

    Sent on 11/17/2013
  • S

    Sheri · Married on 06/07/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    If you want an absolute beautiful venue, The Cliff House qualifies! Very professional and pleasant to work with. They did it all for us with providing the rooms and very good food and service.

    Sent on 06/11/2013
  • Sara

    Sara · Married on 04/06/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had our wedding at the Cliffhouse and it was an amazing experience from the very beginning. The planning process with Kristin was so smooth and easy to maneuver through. She really helped me get things organized.
    While at the Cliffhouse the staff was AMAZING!! From the bellhops to the catering managers, everyone was absolutely wonderful to us. Christy was great to work with and so much help during our ceremony and rehearsel. It was truly beyond our expectations...

    Sent on 04/08/2013
  • D

    Debbie · Married on 01/26/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had my son's wedding and reception this past Saturday, January 26, 2013 and I have to say everything from the beginning of the planning to the final results it surpassed our expectations! The venue is gorgeous, the food is delicious, the staff are amazing and the hotel accommodations are beautiful! The suites are absolutely gorgeous (if you like large steam showers, jacuzzi tubs, fireplaces) and there is so much history in the hotel it's a fun place to stay. Not to mention it's walking distance to the fun town of Manitou Springs with many shops and restaurants. Our guests are still raving that it was the best wedding they have ever been to. Kudos to everyone at the Cliff House!

    Sent on 01/31/2013
  • User2989219 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Cliff House did an AMAZING job on my wedding! The venue, the food, the decorations and the staff were exactly how my husband and I pictured our special day.

    Sent on 01/16/2013
  • A

    Aimee · Married on 12/15/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    If you want a wedding that is truly a magical fairy tale, have it at the Cliff House at Pikes Peak in Manitou Springs. Surrounded by majestic mountain beauty, the venue can't be beat. With a panoramic view upstairs in the CS Pavillion you will feel the beauty while saying your vows and your guest will appreciate the different but classic venue. Stroll down to the Red Mountain Bar and Grill for the cocktail hour and yummy snacks. I got so many compliments on the food! Party at your reception in the JS Morely Ballroom. High ceilings a fireplace could you ask for more? I wanted a wedding to remember and I got it. All my family and friends are still talking about it. The food, the venue, it was perfect. You won't be disappointed. Call and ask for Kristin!
    -Aimee

    Sent on 01/18/2013
  • S

    Sara · Married on 10/07/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Our experience with the Cliff House could not have been smoother. My groom and I looked at a few places in Manitou Springs and BY FAR the Cliff House was the best value all around. The venue is gorgeous and historic. We held our reception in their Pavilion, and Kristin, our contact, always responded to emails and phone calls quickly and professionally. We had to make a few changes to things along the way and she worked with us, patiently, every time. Our guests raved about the view, the food, the service, and the professionalism. And since we held the reception on a Sunday afternoon, the cost was very affordable. I HIGHLY recommend the Cliff House to anyone looking to throw a great, and beautiful party. They are the best!

    Sent on 01/17/2013
  • R

    Rachel · Married on 09/02/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Would recommend this venue to anyone who wants a wonderful wedding and special day!

    Sent on 01/15/2013
  • R

    Ronnie · Married on 07/21/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The entire staff was amazing!!! They were flexible and never seemed bothered by the stress of the wedding events on that special day.

    Sent on 01/15/2013
  • K

    Kristina · Married on 03/15/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had all of our events at the Cliff House: the rehearsal dinner, cocktail reception, wedding ceremony and reception as well as an after party at the bar. Most of our guests stayed at the hotel since we got a fantastic group rate and had farewell breakfast the next morning too. The staff was very friendly, efficient and professional. The ballroom was a great choice for the reception thanks to its elegance and romantic atmosphere. The hotel rooms were perfect and the food was great at all the events. Planning a wedding is always stressful but Kristin (sales and catering manager) made it very smooth and enjoyable. We are really happy that we had picked the Cliff House for our special day and can't wait to return for our first anniversary coming up soon!

    Sent on 01/24/2013
  • America097

    Erica · Married on 06/18/2010

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Kristin the event planner was very helpful. I felt like she went above and beyond event planning and was closer to a wedding planner. I would recommend this venue as the food and cake was good, the service wonderful, and the ballroom beautiful. I felt like Kristin tried to work with us within our budget. The only thing I would point out is that from the ceremony location, it is difficult to see the mountains unless you are right at the edge of the room.

    Sent on 07/22/2010
  • J

    Jennifer · Married on 10/11/2008

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Kristin and all of her staff were awesome!!!! Our wedding day went off without one single problem. The food was awesome, the cake spectacular, and our rooms were perfect. I really can't say enough about our experience! We were sooooo happy with every aspect.

    Sent on 11/09/2008
  • E

    Emily · Married on 05/21/2005

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Cliff House was the perfect place for our wedding! It is a gorgeous hotel with an AMAZING staff that truly knows what customer service is about. The value for the price is unbeatable ($6000 and i had the whole hotel for my entire day! and an amazing catered piano hour with scrumptous appetizers, and a full dinner for all my guests, that price also included all chair, linens, stereo equipment, etc rentals) No better place in Colorado!

    Sent on 10/18/2007
  • User2986362 · 2+ years ago

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      3.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Cliff House is an amazing venue to hold a wedding. My husband and I were very impressed as were ALL of our guests! I would say that if you are looking for a beautiful place to get married this place is it! Amazing food, wonderful staff, and gorgeous rooms.

    Sent on 01/15/2013
  • K

    Kirsten A. · Married on 12/28/2012

    4.6
    • Quality of service:
      4.5
    • Responsiveness:
      4.5
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      4.5

    It was a wonderful venue for a fabulous day!! The staff were very helpful with any questions/concerns we had. Everything went smoothly so that we were able to enjoy our day :)

    Sent on 01/15/2013
  • M

    Mark J. · Married on 04/15/2012

    4.4
    • Quality of service:
      4.0
    • Responsiveness:
      4.0
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A very nice location and convenient to lodge and hold a wedding in. The staff was knowledgeable, helpful and easy to coordinate wedding details with. Especially impressed with some of the cleaning staff's courtesy and help. The food was very good, as it should have been for the cost encountered. Highly recommend the Jenny Lind room for Bridal quarters.

    Sent on 01/16/2013
  • E

    Emily · Married on 10/08/2011

    4.2
    • Quality of service:
      3.5
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      3.5

    I had my wedding and reception at the Cliff House in the Spires Pavilion and it was stunning! Everything looked absolutely beautiful. I worked with Kristin the event coordinator, who is simply fantastic! When we had a problem with our baker who wanted to deliver the cake during my ceremony she called and re-negotiated a time with them when they refused to work with us.

    My problem with The Cliff House was with the food service. Unfortunately, Kristin left and everything fell apart. Anthony was put in charge and he forgot to bring bread to the tables before dinner, so we had to remind him. Some tables didn't get enough bread for everyone seated there. The steak we ordered was still moo-ing and bleeding when it got to the tables and there simply wasn't enough waitstaff. I'm terribly disappointed with the food service because it puts such a cloud over the rest of a beautiful evening. Additionally, there was supposed to be wine service at the tables, which didn't happen. When we complained Anthony then lied about how things went the night before - such a shame.

    In the end, the food service was atrocious and did not reflect the amount of money we paid. It's so sad because everything else was lovely. I would recommend The Cliff House, but I would make sure you don't let Anthony run your meal service unless you want to pay $60+ a head for shoddy service.

    Sent on 10/25/2011