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Penzone Salon + Spa Reviews

Penzone Salon + Spa

Penzone Salon + Spa

Dublin, OH
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Reviews

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4.4 out of 5 rating
4.4 out of 5 rating
52 Reviews
87% recommend it
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Awards

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    Shelby Sent on 10/02/2019
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    Beautiful!

    I loved my hair and makeup! I received so many compliments on everything. Penzone was very accommodating to all of my concerns, and found any way to make my day more amazing. I ended up booking the bridal suite which I highly recommend, it was nice to have all of my friends together to hang out.
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    Faye C. Sent on 06/12/2019
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    Awesome quality!

    I don't usually wear makeup and Catalina made it look so natural. I had my hair and make up since noon and it was on until midnight even with all the crying and dancing. Got a lot of compliments and thanks to Gwen and Catalina (Penzone Short North).

    They are very accommodating and responsive to my queries. Prices are affordable compared to others and quality of work is outstanding.
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    Ashley Sent on 12/08/2017
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    Genevieve made me feel absolutely beautiful and she treated me like a queen on my big day! I couldn’t have been more happy with my experience with her. I would recommend her to any bride.
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  • User2574966 Sent on 04/12/2016
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    Such a great experience. Their bridal team was very helpful when asking questions and helping me schedule appointments. I even had to change appointment multiples times and it was done correctly and quickly. I scheduled my hair and makeup appointments, my MOH hair and makeup, my mother's hair and makeup and my grandmother's hair and makeup. As well as massages prior to the wedding, facials and waxing. They even gave me a sixpence for my shoe as a gift the day of my wedding. We had bagels and drinks in the bridal room for in between appointments. It was a great way to start a stressful day.
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    Kristin Sent on 10/08/2013
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    I've been going to Penzone's in Polaris for about a year now, and decided to treat my bridesmaids to getting their hair done here for my 10/5/13 wedding. All of our bridesmaids looked AMAZING and we finished up early. Aileen did an amazing job on my hair and I loved the makeup that Aja did for me -- I had trial appointments with both of them a few months prior to the wedding and they listened to the adjustments I wanted on the wedding day and it was perfect! I'm not someone who normally feels attractive, and they truly made me feel beautiful that day. I got so many compliments! and the hair/makeup held up despite the rain. I can't wait to see my photographers' wedding photos because I know I will look better than I could have imagined.

    I will continue to come to Penzones (especially Aileen and Aja) for all of my hair/makeup needs :)
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    Lauren Sent on 08/27/2013
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    We used the bridal suite at Charles Penzone - Gahanna. It was wonderful! Genevieve did an amazing job with the hair and Marnie was just as wonderful with the make up. I had complements all evening! They were both so fun to work with and were very flexible.
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    Michele Sent on 08/18/2013
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    I went to EVA at the Gahanna Charles Penzone's salon. I loved her. She did an excellent job and made sure that I left the salon on time. She paid a lot of attention to detail and did a fantastic job creating a classic bridal look. I love her and I would recommend her and only her for make up services at this salon!
  • User1263451 Sent on 07/29/2013
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    Made the morning of my wedding fun and relaxing! Everyone looked amazing with their hair and makeup!!
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    Ashley Sent on 09/07/2012
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    Amanda does amazing hair. I go to her regularly for cut and color and she did exactly what I wanted for my wedding hair!
    I've also had waxing, makeup, and nails done here. I'd recommend the waxing, however the name of my person has escaped my memory temporarily. I've done regular makeup before for a wedding...I wouldn't recommend that. But the airbrush makeup lasts. I had that done for my wedding, so did my mom and sisters.
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    Renee Sent on 12/18/2012
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    I had my hair done as well as my bridemaids and my mother's hair at Charles Penzone in Dublin. The entire staff was friendly and our hair was beautiful! We all felt special!
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    Emily Sent on 02/09/2012
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    Charles Penzone is fantastic! Pam White at Grand Salon in Gahanna/New Albany created a masterpiece out of my hair! All of the bridesmaids and mothers loved their hair and makeup. Alyssa did a great job on my airbrush makeup, and Misha got my face looking perfect with spa services.

    Everything ran on schedule and the team handled all the details with ease. The Grand Salon is luxurious and you will love all the personal touches during your day at the spa.
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    Amber Sent on 10/25/2011
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    Me and my bridal party had our hair done here for my wedding, they did fabulous! They all looked great and held up well. I also had my makeup done and it looked great, I even had a cold sore that day, (errrrrr!) and the makeup artist did a great job of covering it up, you couldn't really even see it! It is a little expensive, but I think it is totally worth it for your special day!
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    Julie Sent on 08/30/2011
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    The bridal party had their nails and toes done the friday before the wedding and our hair done the day of the wedding. I changed the appointments around so much as my bridal party changed their appointments. Charles Penzone salon's accomidated all of our requests (and there were a lot).

    I had my make up airbrushed by Melody in the Dublin salon and it looked great. It held up all night long, even through the morning. I didn't want to wash my face. The fake eyelashes looked great too and they were affordable.
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    Lindsey Sent on 02/01/2010
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    Mika at the Dublin salon did an excellent job on my hair and my bridesmaids hair for my wedding! She is very down to earth and professional! She did each of our hair exactly how we wanted it and was great!!! She also does a great job on highlights too!!!
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    Andrea Sent on 02/18/2010
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    I, as well as my bridesmaids and mom, had my hair and make-up done at the Q Salon in Arlington. Olivia and the ladies did a wonderful job! She was so helpful during my hair trial and I had no doubts that she'd make me beautiful on the big day. Highly recommend Q Salon!
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    Sarah Sent on 08/21/2009
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    Our experience at Charles Penzone was awesome. I would definitely recommend them to anyone.
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    Tina Sent on 02/23/2009
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    Amazing! My whole bridal party and mothers got their hair done. Everyone looked so beautiful. They were so professional and talented. HIGHLY recommended!
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    Abby Sent on 11/11/2007
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    Allie was only one of three people that I came into contact with at Penzone's. She did the waxing, someone else did nails, and another girl did my hair. All of my appointments were kind of last minute, which I don't recommend, but somehow they got me in and did a FABULOUS job (after 2 other HORRIBLE hair consultations at other places). They did a wonderful job on everything!
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    Jandi Sent on 07/30/2008
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    Amazing - I love Denise who did my hair. Took her time to make everything like I had envisioned. Had great personality and the patience it takes to work with a nervous and picky bride-to-be.
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    Michelle Sent on 08/27/2012
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    Love loved loved my makeup! I did not have a picture but just by my explanation of what I wear day to day she was able to make a natural but up a knotch!
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    Michelle Sent on 07/27/2009
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    I had my hair done for our wedding, and I couldn't be happier! She did a low, side updo with flowers in the back. It looked beautiful and held up all day.
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    Tracy Sent on 06/09/2009
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    Went for hair and everyones hair turned out great. I did airbrush makeup. Can be somewhat expensive just for makeup but I would DEFINITELY recommend doing it for the special day! Doesn't come off all night no matter what. Good experience overall.
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    Ann M. Sent on 10/21/2007
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    Great atmosphere, service, and quality of work. My stylist was very personable and listened to what I wanted and did exactly what I'd imagined my hair to look like!
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    Amanda Sent on 09/23/2015
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    My mom has been going to The Charles Penzone Grand Salon in Dublin for pretty much my entire life, so I knew that's where I wanted to go for my wedding day. Right off the bat they were very accommodating with scheduling and were able to cancel and add services throughout my entire planning process, even the day of the wedding.

    I had a hair trial with Mika, my mom's hair stylist for many years, and a makeup trial with Jaden. I brought in pictures of what I did and did not want for hair and makeup and Mika and Jaden listened and made changes to the styles they were trying until we figured out exactly what I wanted. I went the day before my wedding to have a pedicure with Cheriese and she was great. They were even able to put my mom and I in the same room for our pedicures which was wonderful.

    As for my day of services, Heidi did my gelcolor manicure and she was wonderful even when we had the light break halfway through the manicure. She was able to quickly fix the polish and keep me on schedule. Jaden was perfection with my makeup and lash application. She listened to the few changes I wanted from my trial and did a really beautiful job. Mika did a great job with my updo and it stayed in place all day. My stylists all really cared about my wedding and would stop by while I was at different stations to see how things were progressing. They really made me feel special and beautiful on my wedding day.

    The morning of everyone was efficient with their time while still being relaxed which really helped me feel less anxious. We had myself, 5 bridesmaids, my mom, mother in law, and sister in law all getting various hair, nails, and makeup services. Everyone began on time and we stayed almost perfectly on schedule. We had one minor issue with the bridesmaid's billing, but it was resolved quickly and we were only about 10 minutes late getting out of the salon. The one negative thing about Penzones is the price, but I find the quality to be worth it.
  • User878861 Sent on 07/27/2012
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    The day of my wedding was terrible and chaotic, but the girls at penzone made it much better! Kenley and Nyiah were so friendly and got what i needed done in a timely manner. The airbrushing was so awesome!
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