The Campbell Hotel Reviews
Reviews
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3.9 out of 5 rating
3.9 out of 5 rating
13 reviews
77% recommend it
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User2015366 Sent on 01/19/2015Our holiday party was fantastic! The space was beautifully decorated, the staff provided exceptional service and the food was delicious! The events coordinator was extremely helpful in planning of our party. Her attention to detail in making sure everything was set-up just as we requested was spot on. The chef met with us and planned a customized menu to meet our staff's finicky tastes. The food was cooked and served perfectly. Everything was delicious, especially the prime rib! We will definitely return for our next company function. -
User1481428 Sent on 12/23/2013My experience with The Campbell Hotel was by far the best of my entire wedding planning process! Everybody there was so nice & easy to work with. 2 weeks before my wedding day the church I was to have my ceremony at backed out. I was left without a venue & full of panic! I had my reception already booked at The Campbell Hotel. After many many calls only to find that this close to the holidays every event venue seems to be booked already I spoke with the staff at The Campbell Hotel & without hesitation they helped me rearrange the layout of my reception to allow for the ceremony to take place in event center as well! It was "non traditional", but beautiful! The catering staff willingly accommodated my ideas for food where other caterers had told me it wouldn't be a good idea. Everyone and everything there was wonderful. :) I would definitely recommend anybody looking for a wedding or reception venue go to this hotel! (And if you can DEFINITELY spend the night in their Bridal Suite! It's amazing!) -
User2914727 Sent on 12/17/2016The Indoor area of this venue impressed me. I love the modern style of it all.
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User1031034 Sent on 11/29/2012The Campbell Hotel and Event Center was beautiful and I loved all the help with the table arrangements and having the event planner there to help with things as the wedding and reception progressed. The reception/ceremony room was beautiful and required no decorating, besides of course table center pieces. They also provided table cloths and cloth napkins. The only problems I encounter were when I signed my contract, I was told (even though it was not specific in the actual contract one way or another) that I could pick up and bring in the food/cakes and that I could provide my own alcohol as long as a licensed bar tender was present. However, when I came back a few month later to go over the details, I met with two other ladies I hadn't met before who told me I had to have everything delivered, which cost me $50 extra for the bakery to deliver my cupcakes and grooms cake all of probably 2 miles. Also, they then informed I could not provide my own alcohol and that they would go to a local liquor store to obtain the alcohol and then have me pay the cost. They also ordered one case extra of each beverage we had requested, which left me with 2 cases plus some of extra alcohol. I paid for all of it and was given the original receipt to see if I could return the un-opened cases of beer and champagne. Thankfully, the liquor store refunded me, but told me it was ridiculous that I had to deal with the transaction, which I agreed. The only other problems I encountered was that they told me the bar tending would cost me $20 an hour, but they billed me for $25. Also, none of the front of house staff/receptionists seemed to even know I was having a wedding that day and the next day while checking out and attempting to pay for the liquor, the receptionist had no idea how to charge me and it took quite awhile to find the right people to help me close up my bill. However annoying these hiccups were, I still enjoyed my wedding at The Campbell Hotel. -
User1998179 Sent on 01/05/2015The management of this facility changed after we had signed the contract for my daughters wedding reception and seceral things we were told we would be able to do were not allowed under the new management.
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User2203291 Sent on 06/29/2015I recently got married at the Campbell Hotel in the Renaissance Square Event Center. We first saw the venue because we loved its art deco style. The person we met with as event coordinator also seemed genuinely friendly and helpful. However, after booking the venue, she became extremely hard to communicate with. She did not respond to any of our emails or calls. After a period of a couple weeks and repeated emails, we got an email back from someone else saying that our coordinator no longer worked for the company. She then met with us and proceeded to just tell us what an awful job our previous coordinator did. In addition, we met with the evening coordinator, who was supposed to be working our event. She also left the company a week or so before our wedding. Then the coordinator told us 2 DAYS before the wedding, that they going to give half the chairs and tables to another event. After a few heated emails, they conceded to give us our promised tables. Then, the day of our wedding, the coordinator was supposed to arrive at 10am to let us in and show us where everything is. She didn’t show up until 2. When our wedding time arrived, we ran out of our (cold) food, also provided through the Campbell by Maxxwells. Our chef then proceeded to just leave. My mother-in-law tried to speak to our coordinator about the food and she told her that “she didn’t have to deal with this” and said she was giving her notice and QUIT and walked out DURING our wedding. The only professional person during this whole event was the bartender who did her best to hold everything together and should probably be promoted to head coordinator as she is the only one who can show up and work her whole shift. The Campbell did nothing to contact us or apologize for the whole debacle after the event. Tulsa has many professional vendors and venues; unfortunately the Campbell just is not one of them.
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