The Cake House Reviews
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5.0 out of 5 rating
5.0 Fantastic
5.0 out of 5 rating
8 Reviews
99% recommend it
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
8
+2
User photos
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Kim H. Sent on 05/12/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious cupcakes
Some of the best cake and cupcakes I've had at a wedding! My husband I chose to have a small tier of cake to cut into while guests could choose from three different flavors of cupcakes. All of them were so delicious, and our small cake was beautifully decorated.Some of the best cake and cupcakes I've had at a wedding! My husband I chose to have a small tier of cake to cut into while guests could choose from three different flavors of cupcakes. All of them were so delicious, and our small cake was beautifully decorated.The Cake House's reply:
Thank you Kim!! It was a pleasure working with you guys! Best wishes to you both! 🥰🥰 Warm regards, -Karen -
Quality of service
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Mckenzie W. Sent on 05/04/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I Can't Wait To Order Another Cake!
Karen was amazing! We received so many compliments about our lemon theme cake on how beautiful it was, how well it was made, and how wonderful it tasted! We were lucky enough to be able to keep some for our 1 year anniversary. I can't wait to order another cake from her.Karen was amazing! We received so many compliments about our lemon theme cake on how beautiful it was, how well it was made, and how wonderful it tasted! We were lucky enough to be able to keep some for our 1 year anniversary. I can't wait to order another cake from her.The Cake House's reply:
Hi Mckenzie and Frank!
Thank you so much for this review. I have to tell you, your wedding cake was just such a joy to create! I do love taking our artistry to the next level and I feel like this design really did that. Thank you for the opportunity to create your cake for you; it is truly an honor. -best wishes to you both, from Karen and the whole team here at The Cake House. -
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Marina D. Sent on 04/04/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious and Beautiful!
Karen at the Cake House truly created the perfect cake for our wedding. Not only did it taste delicious, but it looked utterly gorgeous. We could not have imagined a better cake for our wedding. We definitely would recommend The Cake House for any event in need of tasty treats!Karen at the Cake House truly created the perfect cake for our wedding. Not only did it taste delicious, but it looked utterly gorgeous. We could not have imagined a better cake for our wedding. We definitely would recommend The Cake House for any event in need of tasty treats! -
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Krysten K. Sent on 03/26/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Incredible
This place is absolutely incredible! I have had cupcakes from there, but they are doing my wedding cake and rehearsal dinner cake and they have been so awesome through the process! I have had to postpone my wedding due to COVID-19, and they have really been so encouraging and accommodating to everything I need for my new date! I will gladly recommend The Cake House to anyone every chance I get!This place is absolutely incredible! I have had cupcakes from there, but they are doing my wedding cake and rehearsal dinner cake and they have been so awesome through the process! I have had to postpone my wedding due to COVID-19, and they have really been so encouraging and accommodating to everything I need for my new date! I will gladly recommend The Cake House to anyone every chance I get!The Cake House's reply:
Krysten thank you for your kind words. We are looking forward to creating your cakes for you when the Big Day finally comes! You and your mom have been a pleasure to work with. Stay well! - Karen -
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Juliette Z. Sent on 10/26/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The best bakery
The Cake House won us over with the first bite. My fiancé and I have never found a bakery that we love more, and we sampled many local bakeries trying to find the best for our wedding. The cakes are so moist and delicious, and they pair it with the most delicious icing. We chose a combination of cake, regular and mini cupcakes, and decadent cake-pops. We loved the combination of all those items, and each one tasted phenomenal. I believe The Cake House is one of the best bakeries in Hampton Roads and cannot recommend them enough!The Cake House won us over with the first bite. My fiancé and I have never found a bakery that we love more, and we sampled many local bakeries trying to find the best for our wedding. The cakes are so moist and delicious, and they pair it with the most delicious icing. We chose a combination of cake, regular and mini cupcakes, and decadent cake-pops. We loved the combination of all those items, and each one tasted phenomenal. I believe The Cake House is one of the best bakeries in Hampton Roads and cannot recommend them enough! -
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Sharon Sent on 11/01/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
If You Can Dream It, They Can Make It
If you can dream it, Karen and her incredibly talented team can make it! Oh and don’t worry about how it tastes, because everything is ridiculously, unbelievably fantastic! This bakeshop is the total package!
We originally contracted with them for my daughter’s wedding, but prior to it, we engaged them for birthdays, showers, and bake sale support during the Pandemic. Never once, did they disappoint.
Karen takes such a vested interest that you feel as if your family member is making your cake for you. She even went so far as to order special cupcake liners voluntarily. What other shop would do that?!?
The Cake House goes above and beyond. They have our patronage for life!If you can dream it, Karen and her incredibly talented team can make it! Oh and don’t worry about how it tastes, because everything is ridiculously, unbelievably fantastic! This bakeshop is the total package!
We originally contracted with them for my daughter’s wedding, but prior to it, we engaged them for birthdays, showers, and bake sale support during the Pandemic. Never once, did they disappoint.
Karen takes such a vested interest that you feel as if your family member is making your cake for you. She even went so far as to order special cupcake liners voluntarily. What other shop would do that?!?
The Cake House goes above and beyond. They have our patronage for life! -
Quality of service
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Donna Sent on 12/23/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Cake was beautiful!
Everyone was so amazed y how the cake turned out. They really delivered what they promised!Everyone was so amazed y how the cake turned out. They really delivered what they promised! -
Quality of service
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Alyssa H. Sent on 10/28/20214.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Amazing Wedding Cake
Karen at the Cake House created a delicious cake for our wedding! From our initial communication, to the tasting and the final product, it was wonderful. She took her time during the tasting to explain all of the options. Everything we tasted was so good that it made it difficult to choose just one flavor. While we chose just a cutting cake size, it was perfect.Karen at the Cake House created a delicious cake for our wedding! From our initial communication, to the tasting and the final product, it was wonderful. She took her time during the tasting to explain all of the options. Everything we tasted was so good that it made it difficult to choose just one flavor. While we chose just a cutting cake size, it was perfect. -
Quality of service
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