The Cake Gallery Reviews

Reviews

• Virginia Sent on 03/06/2012
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Hannah did an amazing job on our cake! She hand painted the middle tier with scenes from our courtship - very personal! The cake was delicious, and exactly what we wanted!

  Hannah did an amazing job on our cake! She hand painted the middle tier with scenes from our courtship - very personal! The cake was delicious, and exactly what we wanted!
• Robin Sent on 07/11/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  This cake was unbelievable!
  Hannah was wonderful to work with, she was up front on all prices and the cake not only looked to beautiful to cut, but it tasted like heaven!
  We would highly recommend The Cake Gallery.

  This cake was unbelievable!
  Hannah was wonderful to work with, she was up front on all prices and the cake not only looked to beautiful to cut, but it tasted like heaven!
  We would highly recommend The Cake Gallery.
• Jason Sent on 05/22/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Hannah picked up our small wedding cake idea with only months notice. She provided us with exactly what we were seeking. She directed us, via email, on choices and was more than accommodating for pick up times as we had a different venue than her normal schedule allowed. Hannah is a true artist and she made our cake so delicious and visually appealing. Could not recommend anyone better than this woman. She is truly the best. She even allowed us to purchase a cake cutting set when it was her only display model. True to her customers and provides well above exceptional service. Would highly recommend with no reservations. Frankly, if you do not utilize her services, you are missing out and it's a huge loss!

  Hannah picked up our small wedding cake idea with only months notice. She provided us with exactly what we were seeking. She directed us, via email, on choices and was more than accommodating for pick up times as we had a different venue than her normal schedule allowed. Hannah is a true artist and she made our cake so delicious and visually appealing. Could not recommend anyone better than this woman. She is truly the best. She even allowed us to purchase a cake cutting set when it was her only display model. True to her customers and provides well above exceptional service. Would highly recommend with no reservations. Frankly, if you do not utilize her services, you are missing out and it's a huge loss!
• Anna Sent on 02/08/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Amazing experience with Hannah at The Cake Gallery! She was extremely professional and experienced! She knows her stuff! She did an amazing job at creating my idea! She drew it on paper and made a beautiful cake along with cupcakes galore! Everything tasted wonderful!!!!

  Amazing experience with Hannah at The Cake Gallery! She was extremely professional and experienced! She knows her stuff! She did an amazing job at creating my idea! She drew it on paper and made a beautiful cake along with cupcakes galore! Everything tasted wonderful!!!!
• Filomena Sent on 04/22/2014
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  The sunflower cake at my daughters wedding was one of a kind! We were able to taste and decide what flavors would be in the cake at a cake tasting prior to wedding. The cake artist went above and beyond creating this masterpiece and the cake was absolutely delicious! We were in awe and so were the guests! Thank You ....The Cake Gallery for your beautiful work of art .

  The sunflower cake at my daughters wedding was one of a kind! We were able to taste and decide what flavors would be in the cake at a cake tasting prior to wedding. The cake artist went above and beyond creating this masterpiece and the cake was absolutely delicious! We were in awe and so were the guests! Thank You ....The Cake Gallery for your beautiful work of art .
• 
  User1381745 Sent on 10/16/2013
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Hannah was great to work with. She created a beautiful and delicious cake. Highly recommended.

  Hannah was great to work with. She created a beautiful and delicious cake. Highly recommended.
• Karrie Sent on 12/29/2013
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We really loved Hannah's cakes. We really enjoyed the tasting that helped so much in choosing our favors.She did a beautiful grooms cake design with a fish. My husband was blown away
  

  We really loved Hannah's cakes. We really enjoyed the tasting that helped so much in choosing our favors.She did a beautiful grooms cake design with a fish. My husband was blown away
  
• Jennifer Sent on 07/16/2013
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Hannah at the Cake Gallery is an amazing artist! My cake was beautiful and was the best cake I have ever tasted!

  Hannah at the Cake Gallery is an amazing artist! My cake was beautiful and was the best cake I have ever tasted!
• Angie Sent on 01/09/2013
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Hannah was awsome! She did exactly what I asked for! I was way more than satisfied.

  Hannah was awsome! She did exactly what I asked for! I was way more than satisfied.
• Kristi Sent on 10/19/2011
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Hannah @ The Cake Gallery is amazing. Her cakes not only look amazing - they are delicious! She is very artistic and creative and is very easy to work with. Hannah made a replica of Lambeau Field for my husband's grooms cake and it was fantastic! We absolutely LOVED it and our guests were blown away. Our wedding cake was simply beautiful, rustic, and perfect. I couldn't have asked for anything better!

  Hannah @ The Cake Gallery is amazing. Her cakes not only look amazing - they are delicious! She is very artistic and creative and is very easy to work with. Hannah made a replica of Lambeau Field for my husband's grooms cake and it was fantastic! We absolutely LOVED it and our guests were blown away. Our wedding cake was simply beautiful, rustic, and perfect. I couldn't have asked for anything better!
• Anita Sent on 08/03/2011
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Any thing you can think up Hannah will make. She's super creative and takes any input you give her and starts drawing a sketch for you. The cake tasting was very professional she had multiple samples and walked us through typical combos and some more interesting combos and supported mixing and matching flavors and icings. It ended up being the best cake I've ever had. It was delicious! Defiantly worth every cent.

  Any thing you can think up Hannah will make. She's super creative and takes any input you give her and starts drawing a sketch for you. The cake tasting was very professional she had multiple samples and walked us through typical combos and some more interesting combos and supported mixing and matching flavors and icings. It ended up being the best cake I've ever had. It was delicious! Defiantly worth every cent.
• Christian Sent on 10/19/2010
  4.8 out of 5 rating

  4.8
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    5.0 out of 5 rating
    5.0

  Hannah at the cake gallery did an awesome job with my cake. It was a four layer cake with hand painted flowers! She did great! It was beautiful and tasted great! We had a taste test so of course i knew it would! sent a box with instructions to freeze top layer. was so efficient in her work! will go back to her all my cake needs

  Hannah at the cake gallery did an awesome job with my cake. It was a four layer cake with hand painted flowers! She did great! It was beautiful and tasted great! We had a taste test so of course i knew it would! sent a box with instructions to freeze top layer. was so efficient in her work! will go back to her all my cake needs
• Victoria Sent on 08/21/2017
  4.7 out of 5 rating

  4.7
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    3.5 out of 5 rating
    3.5

  This cake is literally the best cake you'll ever have in your life. Her price is on point and great for the quality you get. She literally sketches your idea right in front of you and brings it to life. The absolute only downside I could have is the tasting schedule is a little hard to make work with out of town clients but I'm sure we are a rare case. Best. Cake. Ever.

  This cake is literally the best cake you'll ever have in your life. Her price is on point and great for the quality you get. She literally sketches your idea right in front of you and brings it to life. The absolute only downside I could have is the tasting schedule is a little hard to make work with out of town clients but I'm sure we are a rare case. Best. Cake. Ever.
• Cynthia Sent on 06/20/2016
  4.3 out of 5 rating

  4.3
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    3.5 out of 5 rating
    3.5

  My tasting experience was great, she provided many different options for us to try that varied from traditional wedding cake, to the fun and flavorful flavors we chose. We were able to have a three tier cake that had the following three flavors: lemon raspberry, orange dream sicle, and dark chocolate caramel. One the day of my wedding, the cake was so beautiful and everything I imagined it would be based on the drawing. The only thing I had an issue with was on the day of she told me she would be there an hour before the ceremony started and to have the person that would be cutting it present at that time. The lady who had cut my cake for me was there about half an hour before the decided delivery time and the cake maker had already come and gone. So the instructions for cutting the cake were not passed on the way we had expected. But aside from this, I was very pleased with my wedding cake experience.

  My tasting experience was great, she provided many different options for us to try that varied from traditional wedding cake, to the fun and flavorful flavors we chose. We were able to have a three tier cake that had the following three flavors: lemon raspberry, orange dream sicle, and dark chocolate caramel. One the day of my wedding, the cake was so beautiful and everything I imagined it would be based on the drawing. The only thing I had an issue with was on the day of she told me she would be there an hour before the ceremony started and to have the person that would be cutting it present at that time. The lady who had cut my cake for me was there about half an hour before the decided delivery time and the cake maker had already come and gone. So the instructions for cutting the cake were not passed on the way we had expected. But aside from this, I was very pleased with my wedding cake experience.
• 
  User2003718 Sent on 01/09/2015
  3.8 out of 5 rating

  3.8
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    2.5 out of 5 rating
    2.5
  • Flexibility
    3.5 out of 5 rating
    3.5

  We used The Cake Gallery in Kingsport, TN for our wedding in June 2014 and she was pretty great! The business is run by one lady who has converted her entire garage into a bakery and showroom. She was very professional and the cake tasting was absolutely fantastic! Sure, the cake was very pricy but we were prepared to pay that for our wedding day. We used several different cakes and they were all different flavors, which turned out awesome! Our only caveat was that, although we booked in October the previous year, she had to deliver our cake rather early to fit in another wedding. The fondant didn't last very long in the heat and sort of wilted before we finished the ceremony!

  We used The Cake Gallery in Kingsport, TN for our wedding in June 2014 and she was pretty great! The business is run by one lady who has converted her entire garage into a bakery and showroom. She was very professional and the cake tasting was absolutely fantastic! Sure, the cake was very pricy but we were prepared to pay that for our wedding day. We used several different cakes and they were all different flavors, which turned out awesome! Our only caveat was that, although we booked in October the previous year, she had to deliver our cake rather early to fit in another wedding. The fondant didn't last very long in the heat and sort of wilted before we finished the ceremony!