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Weddings

The Burch House Reviews

The Burch House View more information

Reviews

4.2 out of 5 rating
4.2 out of 5 rating
14 Reviews
85% recommend it
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Awards

14
Weddingwire
4.2/5 14 reviews
Google
4.1/5 127 reviews
  • A
    Amber M. Sent on 10/14/2020
    5 out of 5 rating
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    Simply beautiful!

    Due to Covid our original wedding plans were cancelled and we had only a few weeks to come up with another option.
    We found The Burch House and they were so incredibly helpful and understanding and went above and beyond with us.
    I was sending so many emails as I was living in Australia whilst trying to plan a wedding and their responses were always quick and answered my questions, and more!
    The price was extremely reasonable and we were just so happy and grateful we were able to snatch up this place.
    Our photographer also loved the venue and couldn’t stop talking about how beautiful it was!

    Highly recommend.
  • N
    Nicole R. Sent on 12/05/2019
    5 out of 5 rating
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    Magical Event Space

    We can’t wait to use the Burch house for my sister wedding !
  • illustration stars

    Are you interested?

    Send a message
  • Tyler
    Tyler J. Sent on 12/31/2019
    5 out of 5 rating
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    My day was such a dream!

    My wedding at The Burch House was a D R E A M. Although we were under a tornado watch with heavy storms threatening the ceremony, the owner was amazing at keeping me calm and had the ceremony ready to be moved inside if our timing did not work out with the weather. No matter which area of this beautiful property you decide to have your event, just know the owner will go above and beyond to make sure it is a D R E A M come true. (Oh, did I mention the owner is a bomb photoG too?)
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    Mckenzie N. Sent on 12/05/2019
    5 out of 5 rating
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    Perfection

    The Burch House will always hold a special place in my heart. Not only did we have our wedding here, we also announced we are expecting here!
    This venue offers multiple locations for your ceremony, as well, as your reception. It also is one of the only outdoor venues that offers a great rain backup as well. Jordan, Owner/Operator of the Burch House, personally handled my Floral's, setup day of coordinating, she was my photographer, gave me suggestions on her fave Catering Companies (Love Chef Bob) & most importantly she made sure my day was perfect from start to finish! (what bride isn't a nervous wreck on her big day) Jordan was easy to reach & reliable.

    The Burch House's reply:

    Thanks so much for your review McKenzie!

    We loved being a part of so many special parts of your life!

    Thank you for including us, thanks for the kind words, and thank you for being a Burch House bride!
  • J
    Jessica F. Sent on 12/05/2019
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    Dream Wedding

    I was one of Jordan's first brides at the Burch House. She also did my pictures. I was so pleased and it was absolutely a perfect day. Gorgeous venue tucked away!
  • kayla
    Kayla Sent on 12/27/2016
    5 out of 5 rating
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    The Burch house is absolutely stunning. SO many choices to have the ceremony from tall pine trees, inside their barn, and a very long drive way with tall trees for the smaller weddings. The owner is very responsive and kind. The photo opportunities are endless! Over all 5 stars and i would recommend the venue to all my brides.

    The Burch House's reply:

    Thank you Kayla for your review of our venue.

    We enjoy having you as a vendor.

    Best,

    The Burch House
  • Hayley
    Hayley G. Sent on 12/06/2019
    5 out of 5 rating
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    Personal Vendor Review of the Burch House

    I am a vendor within the wedding industry. From the opening date of the Burch House to current, I have had so many WONDERFUL experiences!! I have worked many real weddings out there, as well as beautiful styled shoots, attended markets and had family photos. Every time I drive through that gate I know something special is just waiting within the next few moments! I've seen the Burch House from the very beginning when the wise decision of painting brown paneling to beautiful creamy white
    was made creating a bright roomy aesthetic! The massive chef's kitchen is a dream for any caterer to come on location! The grounds are absolutely beautiful! Some of my favorite images that I am so proud to represent my business, were either taken in the pines or by the pond! Being a makeup artist I appreciate the thought that went behind the design of to get ready room! It is bright and airy there is space for ladies to bring snacks and champagne and enjoy their get ready time before the big walk down the aisle! The Burch House has a driving force that is backed with creativity, design, and passion! As the Burch House grows so will the overall experiences people receive! It only gets better with time and I'm excited to work with future brides out at the Burch House!
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    Mikala Sent on 12/05/2019
    4.8 out of 5 rating
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    Beautiful venue

    This venue will forever hold a special place in my heart. It was everything we wanted it to be. The venue is breathtaking and there are so many areas you can use -- and they are all so different. So many options I couldn't even choose until the week of!! We got married in the backyard by the oak and did the reception under the barn because it was supposed to rain. It was the best day.

    My experience was, overall, a great one. My coordinator was Megan Munoz (who I also highly recommend) and between her and The Burch House -- our wedding was everything I wanted it to be.

    If you are looking for a beautiful and unique outdoor wedding venue, you can't find anything else like this one. The pictures say it all!
  • Megan M
    Megan Sent on 12/05/2019
    4.6 out of 5 rating
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    October 28, 2017

    I was married a little over two years ago to the love of my life at The Burch House.
    The venue itself is different than anything in the area. It’s homey, rustic, beautiful.
    The grounds are kept beautifully and there are so many different spaces you can mix and match to use to your liking.
    I used many of the preferred vendors and was so happy with them.
    Was thankful to have the space to accommodate 150+ with a rainy, but beautiful day.
    Pictures for proof of gorgeousness

    The Burch House's reply:

    Thank you Megan for your review, we wish the sun and it's warmth would have held out a little longer, but it was an absolutely beautiful event and we were honored to be a part.

    Thanks for allowing us to have a part in your BIG day,

    Best,

    The Burch House
  • A
    Amber Sent on 06/19/2018
    4.4 out of 5 rating
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    The Burch House is a BEAUTIFUL location - one of the only kinds like it in the Pensacola area which sealed the deal for us! It only helped that Jordan Burch is SUCH a sweet soul! They were in their opening stages when we booked and were getting things going so a few emails got lost in translation and there was some confusion about logistics, but at the end of the day the whole staff was always so sweet and accommodating and I couldn't have imagined our special day anywhere else!!! So thankful to be a Burch House Bride!!! <3

    The Burch House's reply:

    Amber, you are such a doll.

    Thank you so much for your kind words.

    Your wedding will be a hard one to beat, and we were honored to be a part.

    Best Wishes

    The Burch House
  • Allison
    Allison Sent on 11/14/2019
    3 out of 5 rating
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    Beautiful Venue but Difficult to Communicate With

    This is such a beautiful venue! Our wedding turned out exactly how we wanted it. My husband and I did all of the planning and decorating ourselves. Our Day of Coordinator was McKenzie who can be hired through The Burch House. She was amazing! I really wish I could rate her separately because she would easily receive five stars. The Burch House itself is receiving fewer stars because of their lack of communication. After putting a deposit down to save our date, the responses took days if we received any at all. They preferred to be contacted through email and do not supply a phone number to ask small questions. We recommend whatever questions you may have about the venue should be asked when taking the initial tour with Jordan. Otherwise, you will never see or hear from her again.

    The Burch House's reply:

    Thank you so much Allison! We are thrilled your day turned out how you wanted. We 100% agree, McKenzie is the BEES KNEES and that is why she is one of our best wedding day coordinators.

    I am so sorry, (I) Jordan was not available after the tour with you.
    I has been working diligently to separate owning the venue from running it and that is why the day of coordinators and professional planners will be hosting all of the initial tours in 2020 and onward, to avoid this disappointment.

    We are also adding a separate business line for those who wish to be able to contact us directly, as that was something others had too requested.

    Thank you, so much for sharing your day with us!
    It really means the world.
    & thank you for taking time to review us.

    Here is to the rest of forever!
    ox
    -JB
    (The Burch House)

  • T
    Tina H. Sent on 12/05/2019
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    Mother of the groom

    Customer service was horrible. I would highly recommend doing some research on how she has treated her customers in the past before using this venue. I would hate for others to have an experience like we did.

    The Burch House's reply:

    Thank you for your review Tina.

    The co-owner of the farm, has stepped down from any and all site tours and moving forward only professional wedding planners and coordinators who are fit for such a job, will be invited to tour potential brides on our venue.

    We hope this will eliminate most of the communication / customer service issues as the owner is neither of the above.

    We are so sorry you had an experience that was not up to the standards we'd like to set, but are so glad the wedding overall turned out beautifully.

    Best,
    The Burch House
  • M
    Morgan S. Sent on 12/05/2019
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    Worst experience ever

    I had an awful experience working with Jordan Burch, the owner and operator at The Burch House. I viewed The Burch House almost a year before my wedding date and made the choice based on what I saw that day to reserve her space for my wedding. It was a rocky start from the beginning, as she was hard to communicate with. I honestly don’t even know where to begin. Not only is she incredibly rude to her PAID clients, she goes back on her word and is hard to get any reasonable response from. I found out via social media she planned to do construction to the entire wedding site prior to my wedding day and had to reach out to her for clarification. (Social media post made July 1 | email clarification July 3) Of course, as I suspected that construction was NOT completed as promised or properly communicated about. I ended up having my wedding at a venue that was totally different than the one I signed a contract to reserve. She was very inconsiderate to my concerns about having viewed the venue the DAY BEFORE MY WEDDING just to find that there was unfinished construction everywhere, exposed wires hanging out of the wall, outlets with no faces, the venue was filthy, the tables I reserved were water logged, there was an unfinished handicap rail, no door to close off her utility/laundry room, and to my surprise there were hundreds of pumpkins in the mist of the pines where I was suppose to have my ceremony. (Keep in mind, there was NEVER any communication about these issues prior to me seeing them all in person the day before my wedding) Her response to my concerns was not professional or warranted at all. Truly, her words were dark-hearted and plain rude. Going as far as to say if she knew I would’ve “complained” about such “minor” issues she would’ve never booked me as a bride! Keeping in mind, I am a FULLY PAID costumer at this point. Not to mention, she went on to say that if I was so concerned about the hazards that I shouldn’t have booked her venue because she has four ponds and that is the most dangerous part of her venue.... I’ll try to included photo proof of what I’m referring to as well as some of her responses so you can see the underbelievably nasty tone behind her emails/text messages.

    She even went as far as to send me an email THE MORNING OF MY WEDDING going back on her verbal contract that allows her clients to use her glassware. Leaving me with no other option for serving drinks..

    All in all, you can clearly see what kind of business this lady is running and I hope it will save you all from getting into business with her and having the experience I, and so many others, have had.

    With that said, I don’t wish her ill, however I think it’s important people understand what kind of business owner she really is before you make the mistake I did.

    The Burch House's reply:

    Hi Morgan,

    Thank you so much for taking the opportunity to review on venue on wedding wire.

    We can verify that the pictures above were accurate prior to the wedding, but also that all issues were resolved (via texts and photos) by your wedding day.

    We strive to meet each bride's expectations, no matter how far fetched "remove entire pumpkin patch" they may be.

    However, we would like to use this as an opportunity to anyone who does not understand we are a FARM first, wedding venue second and anyone who has any issues with goats, pumpkins, chickens, and any other type of crop (potentially cotton, mums, blackberries, Christmas trees) to steer clear of our venue, as we believe this only adds beauty to our venue and would suggest we're not a good fit.

    In regards to the personal glassware collection that we typically charge to use (that we offered you for free to help console all of the other issues you were having) you also complained (amongst the listed photos above) that a glass was chipped and was a huge liability, to which we agreed, thus, for safety reasons, did not allow anyone to use them.

    We would also suggest all brides hire a PROFESSIONAL wedding coordinator and planner for their weddings, as most of the reviews we're reading today, are from brides who lacked one (although we did suggest one) for their BIG day.

    The co-owner, Jordan is neither a coordinator or planner, nor claims to be and we are so sorry your experience with her was not up to our standards.
    Moving forward, only licensed planners and coordinators will be allowed to tour the venue with potential clients so there are no misconceived notions that Jordan herself will in any way be involved in your wedding day.

    Moving forward, we hope all future brides will appreciate the added value of all of the construction that took place, and we are so sorry you weren't on the receiving end of it.

    Thanks again for taking the time to show us all the ways we can continue to improve. We have taken notes of each issue to prevent future brides from the same.

    Best wishes,

    - The Burch House