Banquet Halls of the Mid-South Reviews

Banquet Halls of the Mid-South

Memphis, TN

4.5 out of 5 rating, 45 reviews

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4.5 out of 5 rating

4.5

Very good

45 reviews

Recommended by 90% of couples

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Quality of service
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Average response time
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Byk P. Sent on 12/21/2021

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Celebrating 60th Birthday and 30th Anniversary Love

My family and friends simply enjoyed the grand services presented by Banquet Banquet Hall! The owners where gracious and Keisha, Head Caterer, was simply outstanding during my 60th Birthday/Anniversary memories of my late husband, Michael Anthony. Thanks again~~ Bernita Kimble Poole
Misty Sent on 08/31/2019

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I love these ladies!!!

What can I say. Working with Ms. Bethany has been awesome. She has worked with me diligently and patiently through the whole process. They are very professional. I would recommend them to everyone for weddings and parties.
User2632310 Sent on 06/03/2016

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Wonderful hall. I would recommend this facility to any soon to be bride. Beautiful decor & great staff. They matched everything perfect from decorations , wedding flowers to cake.!!????

Tamora Sent on 02/18/2016

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Our Marriage Ministry Valentine's Dinner was AWESOME! We had a great time! Your staff was awesome! Your manager and the young people were so professional, cordial, and very hospitable! The food was sooooooooooooooo delicious! Off the chain ! Please let your caterer know what a great job he did! The decorations and set uo was so BEAUTIFUL AND GORGEOUS !!! PLEASE, please renew your lease, we need this place for next year's valentine's day event. This is DEFINITELY THE PERFECT PLACE FOR ANY EVENT! Please don't forget about me, I'm ready to book when you are! We owe it all to God! To God be the Glory!
D'angela Sent on 05/19/2015

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Amazing service. Ms. Frances is extremely accommodating and knows exactly how to put even the most frantic bride at ease!
Gena Sent on 02/18/2015

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I had a separate venue but used Miss Frances for the catering and decorating. She provided table decorations, chair covers, catering. She transformed a rather bleak hall into something fantastic. We had only 3 months to plan the wedding, and I could not have done it without her and her wonderful staff.
User1839844 Sent on 10/01/2014

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I had my event at Appling Manor and it was amazing! It was everything I thought it would be. It was elegant, beautiful, fun, and professional. A moment to remember indeed! I would totally use them again. Frances, the owner, was GREAT. I felt like she truly cared about me and wanted to make sure my special day was amazing. And it was!
User1667521 Sent on 06/18/2014

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Appling Manor and its owner/coordinator (Ms. Frances) exceeded my expectations in every way! I am particularly picky and wanted things my own ways. Frances not only accommodated all my needs, she also went out of her ways to make sure I got everything I wanted. She made my visions into reality and I just couldn't believe it! My wedding received so much compliments and I had her to thanked. Also, she has wonderful staff! they are courteous and professional, they made the whole night ran smoothly while I get to run around half drunk! A++++
Tomika Sent on 06/18/2014

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Ms. Frances was very sweet, professional, and accommodating my needs as the bride! She is filled with great wedding ideas!
Janice Sent on 05/10/2014

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I was very pleased with the venue and the service provided. The only issue was that I did not receive the services of the security guard that was in the contract but they have agreed to credit or provide one for my next event.
Barbara Sent on 03/15/2014

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The decorations, food and staff were excellent. The Banquet Hall made it very easy to make our event a success. Thanks so much.
Shronda Sent on 02/12/2014

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Mrs. Frances was a joy and a blessing to work with. She made our day elegant and special, just as we wanted. She was always available for any questions I had and worked around our schedule for meetings. I highly recommend her and all the services that she has to offer!
Donna Sent on 04/29/2013

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I found The Banquet Hall to be a very impression venue for an event. The staff was very friendly and helpful.
My future will probably at this location.

My thanks to The Banquet Hall for their wonderful help,

Donna Brown, Memphis, TN
Jennifer Sent on 09/10/2012

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This banquet hall was so beautiful decorated in the colors of my wedding. Mrs. Francis was very informative about any questions that I had. She responded to my emails and phone calls in a timely manner. Also, since I had to pay for my own wedding, this hall offered a great package plan. The host was also great during my event and I would definitely recommend this banquet hall to anyone looking to have a nice, yet elegant wedding on a tight budget.
Cynthia Sent on 08/31/2012

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They were absolutely amazing!! My wedding was beautiful and everything that I could have imagined thanks to Mrs. Frances and Ms. Flora! These are two amazing women who took sooo much weight off of my shoulders! All I had to do is tell them what I wanted, well actually I only gave them an idea of what I wanted and they brought it to life!!! I couldn't have picked a better venue. And the entire staff was wonderful! Very helpful and just there every step of the way! I highly recommend Banquet Halls of the Mid-South!!!
Zelma Sent on 03/02/2012

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I had my daughter's sweet 16 party at the Bartlett Banquet Hall. She and her friends had a great time. My daughter's theme was Mardi Gras and the banquest hall was decorated perfectly. Family and Friends loved the Banquet Hall and complimented the decor,the food and the staff.

The staff is helpful and very professional.
I will keep this place in mind ofr future events.

Thank you so much for your help. I did not think I could give Laura such a great sweet sixteen party on my budget.
Seth Sent on 09/05/2011

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Frances ( Banquet Hall Lady )& Flora from Banquet Halls of the Mid South did a stupendous & wonderful job for our wedding and reception!!!! We highly recommend their services!!!! Frances & Flora were very professional and there every step of the way to answer all questions. They assisted us to make sure all wedding plans were laid out from start to finish in very intricate detail!!! They made our special day very memorable!!!

Kudos!! for Banquet Halls of the Mid South they get a 5 star rating!!!!

Seth & Cynthia Lomack
Pam Sent on 07/27/2011

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In less that ten weeks Barbara at the Bartlett Banquet Hall put together the perfect wedding. The hall was wonderful, the center pieces, the lighting were just the way I wanted. The food was great, all my folks loved it. Barbara did it all, even when I called to change the number of quests. The wedding was just perfect, picture perfect. Thank you Banquet Halls of the Mid-South and a heart felt THANK YOU to Barbara.
Almeta Sent on 05/17/2011

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5 STARS ACROSS THE BOARD!!!!!!!!! Need I say more......
Sandra Sent on 04/21/2011

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Dear Frances & Staff (Mrs. Flora & Barbara), I don't know how to say THANK YOU without having tears forming in my eyes. You guys have made my day so outstanding. I had worries but I left them in the quality hands of Frances and her Staff, everything I have asked for and much more was given to me. Example: I brought in a Candy Station, Chocolate Fountain and etc...I was not ready for all the work that came with it but Mrs. Flora Seldon told me not to worry she will handle it all and her word was worth more than gold, she is truly a great listener and all my worries were worked out with Flora handle it all so THANK YOU SO VERY MUCH... if anyone need a quality staff that listens and that really cares call Frances ...901.314.9000 she and her staff truly deserves the BRIDES CHOICE FOR 2011. I was celebrating my 25th Wedding Anniversary with having just that a real live wedding and everything was what a dreamt it would be. So I know she will be there from start to finish so dream big and let them do their magic.....

Sandra & Freddy Hayes
Piedmont, Al 36272
Tangela Sent on 03/10/2011

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I have finally had an opportunity to post a review. I had the BEST experience that a bride could ever have! Mrs. Frances actually got extremely sick during planning time and I worried heavily but she left me in the hands of Ms. Flora Seldon who handled everything from start to finish with very limited time. I truly would reccommend Mrs. Frances and Staff to all who are planning ANY event!
Phyllis Sent on 03/07/2011

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My daughter’s Baby Shower was held at the Bartlett Banquet Hall. Ms. Frances, Ms. Barbara and Rebecca, I would like to take the time to thank you so very much for helping make Tia’s baby shower a huge success. You helped make a beautiful memory for my daughter and all our family and friends. I have received nothing but compliments about the banquet halls spacious facility, elegant of the room décor and the service you provided. Everyone was very impressed. It was an honor to work with such a great group of dedicated and hard working individuals; you all are Awesome!!!. I will be glad to recommend the Banquet Hall of the Mid-South to anyone desiring a classy and elegant location for their event. Thanks again for everything. –Phyllis Flowers
Carissii Sent on 09/10/2010

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This banquet hall is beatifull and Mrs. frances is so sweet and flexiable and her staff made my day the best. I would highly recommand this banquet hall to everyone.
Susan Sent on 04/09/2010

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Frances did everything she could to help us plan a wedding that we only had 38 days to accomplish. She provided much-needed suggestions and helped us work within our budget. She was extremely professional and I would turn to her again if I had an event.
Angela Sent on 03/22/2010

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The Bridge At Lakeland is the perfect place to have your wedding. The wedding coordinator (Frances) was absolutely great. She made my wedding day a dream come true.
Bonita Sent on 08/03/2009

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The staff worked very hard and the extra mile. They supprised me with a ice display, personal card and candy in my room. My guest could not believe the place and the amount of food. The staff made all the time in the world for me being over 3 hours away and limited time. I loved the fact that every thing was set up me.
Debbie Sent on 07/17/2009

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Working with Banquet Halls of the Mid-South was the best decision I could have made regarding my wedding and reception. I was on a strict and tight budget and was able to have everything I wanted. From beginning to end, my experience was a pure joy!! There was much laughter and many tears of joy! I was treated with respect and professionalism. The people involved were so caring and obviously wanted our special day to be greater than I could imagine - and it was!!! I will be forever grateful and will carry these special memories with me always.
Timela Sent on 10/08/2015

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The party was just absolutely amazing and everyone enjoyed themselves. People have called it EPIC, which is what I was aiming for! With your help, my vision was put in place and the colors look gorgeous together. The décor was just beautiful. The gold accent was definitely a great idea. Food was good & displayed in the perfect way.
Again, we most definitely appreciate all your hard work. Your team was super nice and did everything we asked. Tony, the bartender, the hostesses, and yourself will be highly recommended by me! Many people have asked where it was held and almost everyone there commented on how nice of a place it was. You’ve done a swell job at building the Bridge at Bartlett!!
Tiffany Sent on 06/02/2015

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I loved the place. When I walked down the aisle I was speechless, everything was perfect. And also very affordable!
Sarah Sent on 10/14/2014

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I had my wedding Sunday October 12,2014 at the new bridge at Bartlett ballroom. The decor was absoluty beautiful. The food was awesome, the staff was friendly and caring. I found it to be a great value. I still can't believe I got everything for 4,000 dollars. I would recommend banquet halls of the midsouth to anyone.
Sonji Sent on 09/03/2012

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Everything was great. From the very start of getting the hall to the completion of the dinner and dance. My family had a ball and enjoyed everything.
Jane Sent on 02/04/2011

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very helpful; flexible ... so accommodating ... from first meeting to day of event
Nicole Sent on 09/14/2010

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Frances provided everything we needed, wanted, and more! She was not the type of vendor who "sticks to the guidelines" because if I wanted it, then she made it happen. She also went above and beyond and provided something that I wanted, but didn't see it happening in my budget. The Bridge at Lakeland was a beautiful facility for what we needed. Frances and Flora were great to work with, and I highly recommend them!
User7113369 Sent on 01/29/2015

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Amazing company. Great to work with!
User1839798 Sent on 10/01/2014

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My Event was held at Appling Manor and it was all that I dreamed it would be. Elegant, classy, fun, and professional! I would totally recommend Banquet Halls to any one for their special event.
Dorothy Sent on 10/29/2010

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Banquet Halls of the MidSouth provided excellent service. The Ballroom, Food and decoration were awesome. This vendor receives an A+ from me
Linda Sent on 05/01/2008

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The Woodland Hills site in Memphis, TN was a great choice for our reception hall. They have lots of different size rooms for all different size parties. Their menu was huge, we had a lot of options to chose from. They set up our room beautifully, including the DJ, a dance floor, bar and buffet. We were able to book them on somewhat short notice, and they still did a wonderful job. We had one snag in the road, our contact person left for a new job halfway through the planning, and they didn't inform us of this. One day a new woman started working with us, without any notice or explanation. We finally just asked what happened to our original girl, and then the whole story came out. Still had a great time, and would highly recommend.
Sophia Sent on 10/29/2013

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The event was a class reunion, not a wedding and turned out to be a beautiful event.
User2162483 Sent on 06/03/2015

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Frances (the Banquet Hall Lady) was very friendly and professional. I would recommend the wedding package to any brides on a budget. Just know that all-inclusive does not include an officiant, DJ, photographer or the alcohol--you will have to take care of that on your own. Our guests thought the decor was elegant and the food was delicious (catered by Coletta's).
Teresa Sent on 09/25/2012

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The catering services were great. The set up of the tables were awesome. Would highly recommend this place for parties...
User427937 Sent on 10/09/2010

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Beautiful venue to host a reception, wedding, etc.
Dedrick Sent on 05/13/2023

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Disgusted,offended,confused

Francis Heinrich is basically offensive to all 5 senses and I can't count the times she lied about contractual agreements,I can read and understand a contract and this obviously uneducated con woman questions me "can't you read?" I can read this statement and see that I've been lied too. The staff is miserable and underpaid. A server told me she makes $9 cash under the table,illegally.
Nani Sent on 04/26/2014

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Frances did not respond to calls. She responded to some of my emails. I did not feel comfortable with her being in charge of my wedding and I had already paid lots of money down. During the week of the wedding we finalized everything on paper and she told me she would email me the final copy. When I got the final copy she still left off a lot of the changes that we discussed and written down. I had to add those corrections again and on the final day of the wedding some of my center pieces were the wrong color and decorations were wrong. Frances was very confrontational and defensive. She also lost one of my checks which I had to stop payment on. I would not recommend this place to and bride I was stressed during the planning because she has to much going on and a lot of things got neglected
Diane Sent on 10/13/2014

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I would not recommend anybody deal with this company or with the manager who is a woman named Frances. At first it seemed like a real nice place and Frances seemed like a real nice lady but she is very unorganized and unprofessional. We made a appointment to sit down and go through and sign the contract which she didn't have but still wanted us to pay the deposit. She hardly ever returned phone calls and the only reliable way to get in touch with her is through e-mail. I also made several attempts to stop by her office and make payments and she was never there. She even lost two of the checks we gave to her as payment and didn't respond to us for several days when we kept trying to figure out if she found it or not. She even tried to make it seem like we didn't even give her the check in the first place. She found the check a couple weeks later after we had already placed a stop payment on it. On the day of my wedding she had decorations wrong we paid extra to have a extravagant backdrop and we didn't. She put together this cheap little column set up 30 mins before the wedding. There are also a lot hidden charges that are not discussed in the beginning. She told us a week before our wedding that we need to pay extra to have our cake cut. Every time we looked up there were little charges we had to pay that were not discussed in the beginning or in the contract. She also kept insisting that we pay for a second bartender when we had already paid for one. I would not tell anybody to have their event with these people I had a lot a stress and worry throughout the whole process. If we could do it all over again we would not have had our wedding here.

Marcus & Diane Brand
September 20, 2014
Lauren Sent on 04/30/2016
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I used this vendor for the planning and venue for my wedding on 3/8/14. Everything sounded really great on the front end but the reality did not not match the promises. We experienced one problem after another. The runner down the center aisle was left in a big roll at the rear of the building and obstructed the wedding party members as they entered for the ceremony and guests as they arrived. The time required to set up for the reception was much longer than promised leaving guests huddled in a cramped room. There was no cake server as promised at the reception and the utensils with the cake were broken. We had to cut the cake ourselves using make shift items. The vendor did not put out our wedding favors during the reception as promised causing us to waste money and prevented us from giving our loved ones a momento of our wedding. The vendor did not respond to phone calls for help and there was nobody from the company available on location to address the problems during the event. When we voiced our displeasure at the service the Banquet Hall Lady quickly became quite rude. She was unwilling to discuss any of the problems we encountered.

While some weddings handled by this vendor no doubt went well, mine certainly did not. I have read a number of other reviews about this vendor since my wedding that also mentioned poor service. I have had friends getting married ask if I had recommendations for their wedding. I have been happy to recommend my photographer, DJ, and other parties involved with my wedding. But I have told them they should avoid this vendor.

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