The Bridal Boutique Reviews
Reviews
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4.7 out of 5 rating
4.7
Very good
53 reviews
Recommended by 95% of couples
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.7 out of 5 rating4.7
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Value 4.8 out of 5 rating4.8
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Flexibility 4.7 out of 5 rating4.7
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User photos
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Tara Sent on 09/24/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found the one!
We loved coming here, it was small and quaint, not overwhelming at all. It was such a personal experience and everyone was so friendly! I found the one in about an hour. It was overall a lovely experience with so many different options for dresses! Would highly recommend-
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+2 photos
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Alyssa Sent on 05/29/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A+++++++++
Everyone was so helpful in helping me pick the perfect wedding dress! I am delighted to say that I found my dream dress here! -
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Molly Sent on 09/22/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Truly a great experience
I scheduled an appointment and went in with my best friend and mother. They helped with looking through their amazing selection! I am very self conscious but they were so personable that I ended up having a great time and found my dress that day! I had plenty of time to try on the dresses and they helped to get you in the dresses if you needed it! Before I left with my dress they gave me a list of reliable places to take it for alterations! I left with my dream dress that I bought off the rack for half off original pricing with minimal work to be done! Loved my experience and finding my Maggie!-
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+5 photos
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Betty Sent on 11/05/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found my dream dress here!!
They were so amazing and helpful!! I came in with what I “thought” I wanted...and was visibly upset when I tried on dress after dress in that style and hated it. Their amazing staff is the one that suggested a similar style with a few minor differences. After trying on the second of her suggestions I was in tears wearing the dress I knew I’d marry my husband in. -
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Nicole Sent on 05/23/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Bridal Boutique
Let me first start out by saying I was never one of the girls that ever thought I would have a big wedding or a wedding at all I never planned my wedding or looked at wedding dresses ever in my life until I got engaged and it was kind of an overwhelming experience at first there's so many options from all the different boutiques and online and you don't know what will look good on you and you're not shaped like the models online I was totally almost freaked out and scared. And I promise I'm really not over exaggerating. I went to a few other boutiques that were very nice and helpful but it couldn't find something that felt like me because when they say when you see it you'll know it that's exactly how it was for me. I made an appointment with The Bridal Boutique and got in very quickly. All the girls that I have met there have been amazing so sweet so helpful! my style as a bride was very edgy I wanted it to be different and more one-of-a-kind I didn't want something that I had seen all over the place. the girls that helped me took that to heart and all of the dresses that they pulled seem to fit my style. The dress that I said yes to was the very last dress and it was slightly over my budget that I had told the boutique. the girls made sure that I knew what the price was and understood that before I even tried it on they did never push a more expensive dress on me at all! My grandmother and 2 year old daughter was actually there with me to try on dresses and it was just an amazing experience for all of us. They have an amazing payment plan that helped make it affordable and something that I can manage which was awesomesome! They also have a military/veteran discount! I chose a dress from the Essess of Australia line and everyone that has seen my dress has fallen in love with it! They recommended an amazing alterations lady also in Norman that I could not be any more happy with she was amazing also! you definitely won't regret visiting The Bridal Boutique take a chance you might find the perfect dress!-
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+8 photos
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Jasmine Sent on 04/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great customer service
The ladies at the boutique were amazing, I would recommended them to everyone. Friendly and professional environment. -
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Ryan Sent on 03/21/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My Dream Dress was Found!
From the moment I booked my appointment, The Bridal Boutique made my wedding dress search personalized and stress-free! My consultant worked with my crazy entourage and my body image issues. She listened to what I said, looked at my Pinterest board, and kept my budget in mind (even when my entourage picked things WAY out of my budget)! She was very helpful and helped me to select my dream dress! When I picked up my dress, the consultant helped me to get in the dress and even took pictures for me! This should be your first stop when shopping for a wedding gown (other gowns, too)! -
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Sarah Sent on 08/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Bridal Boutique was so great to work with. I ordered my wedding dress and bridesmaids dresses through them and everything was perfect. Alex and her team are very personable and I would definitely recommend making an appointment with the Bridal Boutique! -
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Caitlin Sent on 04/18/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved my Allure Bridal dress and Bill Levkoff bridesmaid dresses. The bridesmaids dresses ran bigger than expected but altered well. -
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Raegan Sent on 02/29/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This place is fabulous! Everyone there is so nice and welcoming. They have a wide range of selections, from modern to traditional. Definitely recommend! -
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Caitlin Sent on 12/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I love the Bridal Boutique! Every bride I have talked to bought her dress here, and I also recently purchased mine from the Bridal Boutique. They have an amazing selection of gorgeous designer gowns at reasonable prices. Whether you want to look like a fairytale princess or a vintage glam starlet on your wedding day, you can find what you're looking for. I felt so beautiful in every dress I tried on, and the girls were so helpful in making sure I got the right dress for me. There was no pressure, and the whole experience was more than I could have expected or asked for. Thank you for making my dream day a reality! -
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User2451362 Sent on 12/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were so awesome to work with and so patient. I went there SO many times and they were helpful each and every time. I am so in love with the dress I bought there and so thankful to them for all their help. They had the best selection out of the many shops I went to. -
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Alexis Sent on 11/03/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was the first and last place I looked for my wedding dress! As soon as we got there, we were greeted and asked some simple questions to help our consultant find dresses. Everything I asked for was given to me to try on. I really liked the system they have of picking dressing, so I did not get overwhelmed. Everyone was so sweet and made the experience great! They have an awesome selection to choose from and great consultants to help you out! -
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April Sent on 10/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The ladies at bridal boutique made the whole experience a breeze. I was undecided between two dresses and they helped me with the final decision. And I'm SO glad I chose the dress I did!! They have a ton of dress choices, plus they are AMAZING! -
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Casey Sent on 08/03/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Bridal Boutique is located within walking distance from my house so my mother and I decided it should be our first place to try on dresses. To our surprise, dresses that they order START at $1200. They were having a sample sale, though, that would be able to accommodate our budget, and since I had no idea what I wanted from a dress, we decided to stick around and play dress up. The girls were great in picking out three dresses that were gorgeous and under $500 off the rack. After trying them on, I saw a gorgeous lace mother-of-the-bride dress across the boutique. I tried it on and it had all the elements I loved from the three dresses I tried already. It was half the price of some others we saw and we could still order it to fit, unlike the off-the-racks. -
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Morgan Sent on 03/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The only place I would recommend!! The girls are so sweet and the store is so cute! My sister and I both got our wedding dresses here, 3 years apart! Best place! -
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Tiffani Sent on 02/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The ladies at The Bridal Boutique were wonderful when I went to try on gowns! They were super helpful in helping pick out the right dress and also helped me figure out what sizing would be best to fit my tiny frame. Any time I have questions they are very helpful and prompt to help. If you buy a dress from them, they also give you a handy little folder with all your information. They also have a wonderful dress selection! -
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Margaret Sent on 01/06/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was my first and only attempt at trying on wedding dresses. The staff was incredibly helpful!! My dress was literally the 5th dress I tried on.... and nothing like I was picturing, the sales girl recommended it, and it brought me to tears. Alex was amazing, and I couldn't be more grateful for her help. Let me also add that I am such an odd size to fit, I wear nearly a size 12 on top, and my hips are about a size 6. Alex was positive through the whole experience and also helped to guide my dress choices based upon my body shape. I'm thrilled to wear this dress on my big day!! -
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Lindsie Sent on 07/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The atmosphere of the store is so relaxed and fun. All of the staff was amazing and made the experience wonderful. When I was debating between two dresses they went out of their way to help me decide even if that meant choosing a different dress at another store! I would highly recommend The Bridal Boutique to everyone! -
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User1547966 Sent on 03/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stephanie was very sweet and helped me select the perfect wedding dress! The staff was very attentive and the dresses are beautiful. I would highly recommend The Bridal Boutique to my family and friends. -
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Marianne Sent on 01/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought my dress during a sample sale at The Bridal Boutique - I got an AMAZING deal and everyone there was incredibly helpful! -
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Bonnie Sent on 01/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I really appreciated that I had the store all to myself. It made the experience of looking for a dress more enjoyable and precious! Absolutely loved how the workers were genuine, down to earth and attentive. In other boutiques, the women were stuck up and unprofessional. I will definitely recommend this boutique for not only just wedding parties but for formal events as well! -
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User1493177 Sent on 01/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am obsessed with the Bridal Boutique! They have an amazing selection of beautiful dresses. The staff made me feel so special and had the best suggestions for dresses for my style and body type. It was unlike any other bridal store I have been to. They made the experience so easy and so much fun. I have been to several stores in Oklahoma and Texas and this one is by far one of the best! I would start here, you wont need to go anywhere else! Not only did I get my dress from here, I also got all of my bridesmaid dresses and veil! They really work with you on every level and with every detail of your big day. love. love love. -
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Lacy Sent on 01/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The ladies at Bridal Boutique made me feel comfortable and at ease when shopping for my dress. Their service was impeccable and they made me feel very special. Thank you ladies! -
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Mallory Sent on 12/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alex & Sarah were so nice and friendly with helping me find my wedding dress! Sarah even checked in with me at one point just to see how wedding planning was going. You can definitely tell the difference between working with local shoppes vs the bigger stores! Customer Service alone is so worth it! -
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Sara Sent on 11/07/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was very pleased with how easy it was for me to find my wedding gown. I came into The Bridal Boutique not knowing what style of dress I wanted, Alex did an outstanding job in helping me try on several dresses. She was very knowledgeable in knowing the designers of the dresses; she definitely knows what she is doing! Every time I come into the boutique she always remembers me and is very personable.
I also had my bridesmaids dresses ordered through the Bridal Boutique and I even used their wedding gown preservation services as well. -
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User1426023 Sent on 11/07/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a great experience!! Loved it! -
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Annemarie Sent on 07/25/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alex did an amazing job at helping me find the perfect wedding dress! She was very helpful during the entire process of findind the dress as well as updating me on when my dress would be available to pick up. The entire process was very stress free! -
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User1238200 Sent on 07/11/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I felt like my gown didn't get measured correctly due to the bust not being placed in the proper place. My dress was about one inch too short. -
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Katie Sent on 07/11/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience! I loved my dress and received many compliments! -
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Laura Sent on 07/11/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had such a wonderful experience at the Bridal Boutique! Everyone was so sweet helping me try on dresses and decide which one looked the best.
They asked questions about the venue, date and style of my wedding so that they could help me find the PERFECT dress!
Loved the Bridal Boutique and have already recommended it to friends!! -
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Stacy Sent on 01/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I spent 6 months doing nothing wedding-wise but dress shopping. It was miserable!! I knew exactly what I wanted & no one had it: a semi-cathedral train, all-satin gown with a sweetheart neckline, satin-covered buttons, slightly pleated bodice, NO pickups whatsoever, & embellishments either on the bodice or lining the neckline. I worried I'd have to have it custom-made, but my wedding was 6 months away. No time! I went to a major "all things wedding" website & put in every possible specification for my dream dress. After scrolling for what seemed like hours, I found one that fit most the specifications: an Essence of Australia dress. Only a handful of stores within Oklahoma & all surrounding states (TX, CO, NM, AR, LA, MO, & KS) carried the line. I called every store, only to find two (in Laredo, TX & in KS) who had the dress, but not in my size. Finally, I called back the nearest store -- the bridal boutique in Norman -- ask if they could just order the dress for me to try on & I'd pay shipping. The said of course & that if I ended up purchasing the dress they'd cover shipping.
After I'd arrived at my appointment at the incredibly alluring & well-stocked store, I was charmed by the sweetest helper -- who turned out to be the owner. I'd had no idea! She was a total sweetheart, very helpful, great advice. After looking through other dresses I nervously clambered into the one they'd ordered for me... It was incredible :) It needed a zipper in lieu of a corset back, which they happily said they'd request at no cost. All it needed after that was satin-covered buttons! We rush ordered & I got it earlier than expected, raced up to the store, where they insisted I try it on because they couldn't wait to see either! I'd never been so happy :)) ^ months was worth the suffering to find this beautiful dress, & I couldn't have done it without them!! I also got a sweet thank you card from them, which you never get from vendors, so it was pretty special! WONDERFUL boutique!!! -
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Toni Sent on 10/09/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I love the Bridal Boutique! I went to a handful of other shops, but the service at the Bridal Boutique was the best. I had two people helping me get in and out of the dresses. I tried on about 8 dresses. The staff knew exactly how to pose me so my MOH could take pictures and what vails and hats to match with each of the dresses. I bought both my dress and hat from them. Could not have been happier!!! -
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Elise Sent on 09/01/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff at the Bridal Boutique were very helpful in giving us directions and understanding about the fact that I was running behind my scheduled appointment time due to unforeseen events (one of my party got a flat tire). My consultant was cheerful, kind, and helpful. She was knowledgeable as well as professional. It was an added bonus to have the salon owner there at the time as well, especially when it came time to pay for my dress and make arrangements about sizing and alterations. Jenny and her bridal consultant took good care of us and did not rush us, even though we were in the shop a bit after their business hours (about 10 or 15 minutes). In addition, they were helpful to another group of people who came into the salon but did not appear to have an appointment.
I also ordered our bridesmaid dresses through the Bridal Boutique, and they are absolutely lovely. Bill Levkoff satin, floor-length gowns in European Rosepetal. The consultants were quite helpful in picking them out and had us make an appointment so that they could give us attention and guidance in the selection process. They offered a !5% discount on the dresses since I bought my bridal gown there.
Finally, even though the shop does not have in-house alterations/tailoring, I LOVE the tailor/seamstress whose references they gave me. She has been very flexible, fast, and easy to work with. Her prices are good, and she specializes in dress alterations. -
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Carly Sent on 04/23/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was able to get an appointment for the next day at exactly the time I wanted. The sales person was very helpful in selecting dresses for me to try, as well as helping me get into the dresses. The sales person was also very friendly. I was able to purchase my dress and take it home with me that day. The sales person was also very helpful in suggesting places to get alterations for my dress. -
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Christy Sent on 11/28/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved the Bridal Boutique. As a plus sized bride I was very concerned about going into a bridal store that was not a national chain. I thought there would be nothing for me to try on. Meg asked me about my wedding, date, location and also what I did not like. Then she pulled 6 dresses and said we will start here. The girls in the shop were extremely nice and even took my picture so I could send them to my mother. I just got the call last week that my dress was in...Oh, I went with an Allure gown..BEAUTIFUL!!! I would recommend anyone getting married head to The Bridal Boutique. -
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Alayna Sent on 11/04/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought my dress and veil at The Bridal Boutique. I live in Dallas and have family in OKC. I made an appointment to look at dresses while I was in OKC because I wanted my mom's and sister's input. The Bridal Boutique is a small boutique but has a great selection. They had the perfect dress for me, and I was unable to find it anywhere in Dallas (yes, I was surprised by that too). Even though it was projected to be 6 months before my dress came in, it was ready in 3 months. My veil, which was a custom length, also came in quickly, about 4 weeks. After trying on what seemed like a million dresses elsewhere before finding the Bridal Boutique, I was so over looking for a wedding dress. The ladies at the Bridal Boutique were very helpful, not pushy at all, and quickly honed in on what I did and didn't like, so they didn't waste my time showing me dresses that I wouldn't look good in. Overall, I was very pleased with the Bridal Boutique, and I couldn't have chosen a dress that fit more perfectly or was more suited to my personality. -
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Leisha Sent on 10/31/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Bridal Boutique was the first stop on our Looking for the Perfect Dress Adventure....and after looking many other places, came right back to see Meg. She was amazing! So helpful, and patient. She knows EVERY dress in the store, and was eager to provide assistance.
The prices were very competitive, and we returned for custom made bridal party dresses, as well.
The Bridal Boutique made my Dress shopping experience a great one :)
Thanks, Meg!
Sincerely,
Mr. and Mrs. Troy Archie
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Jessica Sent on 07/27/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to the Bridal Boutique during one of there sample dress sales. I had thought that it was gonna be like any other bridal shop i've been to where the women are rude and just care about the sale. From the moment I walked in I was treated amazingly! Everything that i had originally thought was gonna look good on me didnt, and I started to loose hope. But the sales girl suggested another dress, and it was the one! It ended up bringing together of how i hoped my wedding day would be like!
Thank you ladies so much! -
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Jennifer Sent on 08/26/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was really nervous about shopping for my wedding dress, but the women at the Bridal Boutique made it an awesome experience. There are so many beautiful wedding dresses, but the ladies there helped me pick out the perfect dress. I also bought my veil and the bridesmaid's dresses there. I fully recommend The Bridal Boutique to every bride. -
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User2023352 Sent on 01/26/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
I met with owner and Bridal expert Alex, she is AMAZING! I had such a positive experience. I have another appointment with my mother and grandmother to finalize my choice and I am looking forward to the experience (unlike some other horrible businesses like JJ Kelly). The Bridal Boutique has a great selection, competitive prices and nice staff. I look forward to purchasing my wedding dress from her and supporting this great local business!! -
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Elise Sent on 09/27/20104.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
I loved nearly all the dresses at Bridal Boutique. It's small and very personal, so you have to make an appointment, but the service is great. They helped pick dresses I would have never pulled and they looked fantastic. Their prices are very reasonable for the line of dresses they carry. I ended up with a Casablanca dress, but my two runners-up were Maggie Sottero and Justin Alexander. I also bought my veil at Bridal Boutique, and found it on a great deal. I thought their bridesmaids dresses were a little over priced, but after looking at other stores, the only place that beats them is David's Bridal. My only drawback was that they never got the fabric swatch in that I ordered and couldn't hold my dress until alterations. Overall, a great experience and high quality product. -
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Saura Sent on 01/03/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect dress but don't use their recs for alterations
They had many selections and encouraged me to try something that was not initially on my list. It ended up being the most beautiful, perfect dress for me. Easy to make appointments with them. I WOULD NOT recommend using who they referred for alterations. One charged me $250 for an uneven hem line and upper bodice work that looked so cheap I made her re-do it. The other recommendation was out of the country for 2 months. -
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Abby Sent on 02/11/20184.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was my very first store to try on dresses. I was super nervous but excited! The store is absolutely beautiful and clean. There are so many dresses to look at. I came into this not knowing what style I really wanted so I tried on a little of everything to see what I liked best on me. Amanda was so helpful and patient and kind with me. I just felt really comfortable working with her. After going to a few other stores later on, I loved that here it wasn’t crowded and I didn’t feel overwhelmed or rushed or not important. I was the only bride when I got there for my appointment and close to the end of my appointment another bride came in. It was perfect! You really get that one on one attention. Although I didn’t end up finding my dress here, I would recommend The Bridal Boutique to anyone! They made my first experience so wonderful, and to me, that’s something really important and something I will always remember. -
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User1917867 Sent on 11/12/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Loved the employees and they had a great selection -
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Katie Sent on 08/05/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
I had great customer service and a great experience at the bridal boutique. I will recommend to friends! -
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Patti Sent on 07/10/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Fantastic staff who were incredibly friendly and helpful. The consultant that helped me find my dress did not pressure me in any way and listened to exactly what I wanted. She pulled multiple styles and price ranges from anything I asked and was an absolute joy to work with.
Calling them was great, I never had to wait more than a few moments and they were very prompt in letting me know when my dress and veil were in and were great in helping me figure out a way to get my dress to California with me. -
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Jessica Sent on 07/23/20134.7 out of 5 rating4.7
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Quality of service 4 out of 5 rating4.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
You guys were great! The selection was good and once I found a style they didn't try to push something else. The only bad thing was they gave us a seamstress who would not reply back to me and we were kinda in a time crunch. -
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Sydney Sent on 04/05/20184.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I made an appointment at The Bridal Boutique after multiple recommendations from friends. It was the final place I looked and ended up being the place I found my dress! While I had something in mind that I thought I liked, I wanted to soak in the experience and take a look at some options I didn't originally think I'd like. They were so accommodating and took the time to pick out so many options for me to try on. Taylor was incredible! She made me feel so comfortable and confident about the options I was leaning towards. After I took some time to think about it, I came back and ended up going with an Essence of Australia dress from here. The overall experience was great and the dress was even better that I had imagined when it came in a few months later. I wish I could wear it again! I also want to add that you can find options here for every budget, so it's definitely worth it to come try some dresses on if you're still looking! I highly recommend The Bridal Boutique!-
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+2 photos
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User2507821 Sent on 01/16/20164.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
Bridal boutique is great! I got my wedding dress at Bridal boutique and then they helped the bridesmaids and mothers coordinate their dresses. I really enjoyed working with this bridal shop and would absolutely recommend them. They also helped me find someone for quick alterations and then getting my dress cleaned after the wedding. -
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Cynthia Sent on 07/10/20131.9 out of 5 rating1.9
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Quality of service 0 out of 5 rating0.0
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Average response time 2.5 out of 5 rating2.5
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Professionalism 0.5 out of 5 rating0.5
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Value 4 out of 5 rating4.0
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Flexibility 2.5 out of 5 rating2.5
I was unimpressed by the sales associates. I was the only bride and there were three young ladies working. They did not listen to my requests, brought me dresses that did not reflect what I was asking, the one that helped me dress made it awkward and uncomfortable, at other boutiques they had used this time to lighten the mood and help me relax. I ended up asking her to leave and had 2 of my bridesmaids help. One looking for the dress and the other helping me fit. We found a beautiful dress, I only wish the experience would have been more enjoyable. -
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User1057526 Sent on 01/02/20130.9 out of 5 rating0.9
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 0.5 out of 5 rating0.5
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
SIZED ME WRONG-WASTED $1200-WOULD NOT REFUND ANY MONEY
I purchased my dress from The Bridal Boutique in May for my wedding in October. The staff recommended that I purchase a size 6 wedding dress in the Maggie Sottero style that I wanted. The dress has a low back and is trumpet style. I am 5'7 and weigh 120lbs, so a size 6 seemed off, but I have heard that wedding gowns run large, so I took the professional recommendation and purchased a size 6. When the dress came in, it was much too big. I took the dress to the tailor they also recommended who agreed that the dress was much too big. She said I needed a 2, but a 4 would have even been much better. The tailor was unable to make the gown fit in the bust due to the low back even with the padded bra sewn in. When I leaned back, you could see straight down my top.
I called the Bridal Boutique and they recommended another tailor. I had already spent $950 on my dress and $250 on alterations and it was 2 weeks before my wedding. I purchased a size 2 right off the rack at David's Bridal, who also agreed that there is no way I am a size 6. I requested money back from the Bridal Boutique who refused to help me. They responded to my emails and phone calls with a certified letter cc'd to an attorney, which was very surprising to me because I had been very polite and never mentioned taking any legal action. The letter had enclosed a copy of my agreement to purchase the dress where I had initialed by the size 6.
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User2576330 Sent on 04/13/20160.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Please consider where you want to spend your money, and which businesses you want to support. Alex and her staff measured me incorrectly, and I received a dress two sizes to large. I have medical records to prove my weight has not fluctuated for the past give years. I tried to get Alex to look at pictures and videos seeing as I live in California, and she was a broken record saying, "She does not know what I want her to do for me because I agreed to this dress size on the purchase agreement." As a doctor, of course I would agree to what I thought were professionals measuring me for my wedding dress. Why wouldn't I trust them?
Alex could have said any of the following, such as she is sorry things turned out this way, that she would at least look at the pictures and see if there was anything she could possibly find wrong in the order on the manufacturer's side, or that she really wanted me to have a good experience and be happy so she would simply look into the matter further.”
Customer service is not defined as someone being nice and letting you have kids in the store. Customer service is truly putting the customer first by listening to them, and trying to help them because you care about them.
As a consumer, we have the choice on which businesses we support, and I would not suggest Alex because she doesn’t give a flip about you once she has your money. The best part is Alex doesn’t even bother to hide that she does not care about you. It is almost comical! You can read about other similar experiences people had on Yelp. Do yourself a favor and get measured professionally at a third party store, and you can go to Bridal Boutique to enjoy their awesome selection of dresses. But then take your professionally taken measurements, and the dress information to ANOTHER STORE because you can have wedding dresses ordered at most stores. Alex does not deserve your business. She does have great taste, and a great selection, but she only cares about money. -
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