The Black Tux Reviews
The Black Tux
Reviews
4.6 out of 5 rating
4.6 out of 5 rating
1,573 Reviews
92% recommend it
Awards
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![Eric]()
Eric Sent on 04/26/2018Everything arrived on time as expected. The price was reasonable, and the products were good quality. The personal concierge service, specifically Paul Ramirez, was excellent. I had to have a replacement shipped to the wedding location in a different state, instead of my home, and Paul made that a breeze. I also had several flight delays on my return home and was not able to return the items in time. Paul was able to grant me an extension without incurring an extra charge. Everything went flawlessly and was a very good experience. I would absolutely recommend The Black Tux to any friend with an upcoming event requiring these types of services. -
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![Cass]()
Cassie Sent on 10/05/2019Customer service 11/10!
Customer service 11/10. Step by step on how to measure yourself was super simple and easy online. I sent in photos of the home try-on to the team for ensure we received the correct size for the event. Maria S. and Aris A. were very helpful. The suit even arrived earlier than expected for the event! Quality of the suit was fantastic and didn't break the bank. Return shipping was so easy because they provided shipping labels already. Offered to reimburse any alterations we needed after the suit arrived (although I lost my receipt so I didn't take advantage of this). Will definitely be using The Black Tux again for many other events.
I used The Black Tux to rent a suit for a father of the groom. -
![Josh]()
Josh A. Sent on 04/12/2021Excellent customer service!
Franklin was incredibly knowledgeable about the various suit options and gave us some great fashion advice. I definitely recommend Black Tux! -
![Tyler]()
Tyler B. Sent on 10/18/2022Great Service, Easy to Order, & Everyone Looked Good
Because I had friends across the US flying in for my wedding and couldn’t use a local shop, my groomsmen and I rented our tuxedos from The Black Tux. I decided to go with them vs. a Men’s Warehouse or Jos A Bank based on the experiences I’ve had there renting tuxes for other weddings. The reservation system at The Black Tux actually matters, you aren’t waiting in a queue, and they make sure you are the only one getting fitted at a time without a huge line waiting for you to finish. The tuxedos and accessories came early enough so we had plenty of time to make a few needed sizing changes. They are quick to send out anything that was needed, and everyone looked and felt great on my wedding day. The return process is simple, and if you need anything, their customer service is very helpful. -
![Lois]()
Lois C. Sent on 09/12/2022Amazing service
They were amazing at sending different sizes and making sure everything fit. Having everything shipped directly to the guy and then sent back made everything so easy. -
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![Kelle]()
Kelle P. Sent on 07/30/2022Wonderful Tux Experience for our Wedding!
The Blk Tux was recommended by our wedding planner for my husband & his groomsmen. I am so happy we went through The Blk Tux for our day – not only did my husband look fantastic as did his groomsmen & the ushers – but the process was so easy. We were able to book an appointment at the nearest store online very easily (within a few weeks of when we went to make the appointment). At the appointment, my husband’s measurements were taken & he was able to try on different pieces to see how they would look on himself. From there, he was able to pick his look & it was put into an online portal. From the portal, we then had the opportunity to either buy or rent the whole look or just parts of the look. From there, we could duplicate the look or modify it to achieve the look for the groomsmen & then the ushers. After building each of the looks, we input email addresses for each party member & they received notifications of what they needed to rent (or buy if they wanted to) for our wedding. At the same time, we were able to follow along to see where everyone was in the process – i.e. did they even look at the email yet. The process was so easy & painless – it was great. I would highly recommend utilizing The Blk Tux for anyone looking to rent or buy a suit/tux for any special occasion. -
![Elizabeth]()
Elizabeth A. Sent on 05/29/2022Highly recommend the Black Tux!
Faraz at the Perimeter Mall Nordstrom location in Atlanta is THE best! He was so helpful to me and my fiance throughout the process of renting tuxes for our wedding. He even gave us extra boxes and personalized return shipping labels so we could help our groomsmen who were traveling from out of town to return their tuxes the weekend of the wedding! The process to request different sizes was also super easy and seamless. Highly recommend the Black Tux! -
![Josh]()
Josh K. Sent on 04/09/2020Great Customer Service
The whole process as been easy and my Tux looked and fit great. Our wedding was postponed at the last minute, due to COVID-19, and y'all handled it great. You quickly set up an easy process and were very understanding and accommodating.....we will be back when we finally do get to say "I Do". Thanks! -
Brooke S. Sent on 03/01/2022
Amazing Quality and Customer Service
We used the Black Tux for all the suits for the groom and groomsmen for our wedding. The suits and shoes looked great and were great quality. Some people might be weary ordering a suit online, however it was a super smooth process. The suits came about 2 weeks before the wedding and a couple of the groomsmen’s suits didn’t fit 100% right so they were immediately sent a replacement. Everything was perfect and I definitely recommend using them! -
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![Michelle]()
Michelle S. Sent on 12/07/2021Convenient and Attractive
The Black Tux was accurate, convenient, and speedy. I even have one groomsman forget to order his tux until the week of the wedding, and it still came in time. Look how great everyone looked! -
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![Melissa]()
Melissa S. Sent on 07/06/2021The guys looked good!
I think we may have gotten lucky with The Black Tux based on other reviews, but my husband and best man ordered suits from The Black Tux for our wedding last week and both had good experiences. Tuxes arrived on time, and when we had to order a replacement size, that came quickly as well. Returning was easy and they got lots of compliments on their outfits. The team at Nordstrom was also helpful with fittings. -
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Miles A. Sent on 04/21/2020
Exceeds Expectations
I rented from The Black Tux for both my rehearsal dinner and my wedding. I rented the Charcoal Suit and the Midnight Pin Dot Tuxedo. I'm not a big guy, but I lift and my legs are usually too big for pants that fit my waist. But with The Black Tux I had no issues. Before deciding on renting for my rehearsal dinner I tried on a number of suits in my city to no avail. Both the suit and tux fit perfectly. Not only that, but they also looked INCREDIBLE. I was hesitant to rent from an online service, but there was not a single quality issue I could identify in any of the pieces.
Also: when the suit first arrived, the pants were HUGE. I checked the tag, and yep, the size 28 I ordered. But these things must've been a 38 at least. I went through the process of letting them know there was a sizing issue and I quickly got the correct sized pants within 2 days or so. They are on top of it.
After my wedding weekend, I considered purchasing both the suit and the tux because I loved them that much. I cannot recommend The Black Tux enough. -
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![Jennifer]()
Jennifer N. Sent on 06/02/2019Great Experience
I rented a suit for my wedding and also set up rentals for my groomsmen. It was a very simple process and the suit fit great for the big day! Highly recommend!
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