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The Black Tux Reviews

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Reviews

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    4.5 out of 5 rating
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  • Nicole
    Nicole Sent on 07/14/2025
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    Easy and Great for Groomsmen

    After having a lot of issues with Men’s Wearhouse, we found The Black Tux and I am so glad we did! They allowed for you to buy or rent each part of the Tuxes and Suits so my husband bought most of his Tux but was able to rent some extra shirts and a vest he would probably never wear again. Plus you can alter the sleeves and pants of the rentals if needed and they arrive 10 days before the wedding. If you need a change, they can rush ship a new piece (which we ended up needing so this was great!) They were very easy to work with and set up and orders with all of the Groomsmen
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    Brittany Sent on 12/24/2024
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    Great rental option!

    My husband had a good experience with The Black Tux. They offered an in person sizing that all the guys went to, and all their information was entered in a portal for easy ordering. The guys rented their suits, so my husband basically got a tux rental for free. Everything came on time and was good quality. One of the groomsman needed slight resizing, and was able to do so easily. 3 days after the wedding, everyone returned their suit back.
  • Dennis
    Dennis Sent on 10/07/2024
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    Men's Suits

    We used the black tux online service to order wedding suits for my groomsmen. The suits looked great! The fit was pretty good overall besides needing some minor tailoring adjustments to the pants length and jacket sleeve length. We decided to purchase the 3 suits because the groomsmen liked the style and would like to wear it again for future events.
  • illustration stars

    Are you interested?

  • Tyler
    Tyler Sent on 10/18/2022
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    Great Service, Easy to Order, & Everyone Looked Good

    Because I had friends across the US flying in for my wedding and couldn’t use a local shop, my groomsmen and I rented our tuxedos from The Black Tux. I decided to go with them vs. a Men’s Warehouse or Jos A Bank based on the experiences I’ve had there renting tuxes for other weddings. The reservation system at The Black Tux actually matters, you aren’t waiting in a queue, and they make sure you are the only one getting fitted at a time without a huge line waiting for you to finish. The tuxedos and accessories came early enough so we had plenty of time to make a few needed sizing changes. They are quick to send out anything that was needed, and everyone looked and felt great on my wedding day. The return process is simple, and if you need anything, their customer service is very helpful.
  • Lois
    Lois Sent on 09/12/2022
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    Amazing service

    They were amazing at sending different sizes and making sure everything fit. Having everything shipped directly to the guy and then sent back made everything so easy.
  • Kelle
    Kelle Sent on 07/30/2022
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    Wonderful Tux Experience for our Wedding!

    The Blk Tux was recommended by our wedding planner for my husband & his groomsmen. I am so happy we went through The Blk Tux for our day – not only did my husband look fantastic as did his groomsmen & the ushers – but the process was so easy. We were able to book an appointment at the nearest store online very easily (within a few weeks of when we went to make the appointment). At the appointment, my husband’s measurements were taken & he was able to try on different pieces to see how they would look on himself. From there, he was able to pick his look & it was put into an online portal. From the portal, we then had the opportunity to either buy or rent the whole look or just parts of the look. From there, we could duplicate the look or modify it to achieve the look for the groomsmen & then the ushers. After building each of the looks, we input email addresses for each party member & they received notifications of what they needed to rent (or buy if they wanted to) for our wedding. At the same time, we were able to follow along to see where everyone was in the process – i.e. did they even look at the email yet. The process was so easy & painless – it was great. I would highly recommend utilizing The Blk Tux for anyone looking to rent or buy a suit/tux for any special occasion.
  • Elizabeth
    Elizabeth Sent on 05/29/2022
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    Highly recommend the Black Tux!

    Faraz at the Perimeter Mall Nordstrom location in Atlanta is THE best! He was so helpful to me and my fiance throughout the process of renting tuxes for our wedding. He even gave us extra boxes and personalized return shipping labels so we could help our groomsmen who were traveling from out of town to return their tuxes the weekend of the wedding! The process to request different sizes was also super easy and seamless. Highly recommend the Black Tux!
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    Brooke Sent on 03/01/2022
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    Amazing Quality and Customer Service

    We used the Black Tux for all the suits for the groom and groomsmen for our wedding. The suits and shoes looked great and were great quality. Some people might be weary ordering a suit online, however it was a super smooth process. The suits came about 2 weeks before the wedding and a couple of the groomsmen’s suits didn’t fit 100% right so they were immediately sent a replacement. Everything was perfect and I definitely recommend using them!
  • Michelle
    Michelle Sent on 12/07/2021
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    Convenient and Attractive

    The Black Tux was accurate, convenient, and speedy. I even have one groomsman forget to order his tux until the week of the wedding, and it still came in time. Look how great everyone looked!
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    Kristin Sent on 10/13/2021
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    Best Tux/Suit Rental Process Ever- every time

    We used The Black Tux for my husband’s suit. We have used them in the past and they are consistently excellent. The ordering process is easy and user- friendly. My favorite part is that they send you a replacement item in time for the event if something doesn’t fit right AND they help you figure out how to get a better fitting item by walking you through questions with pictures. The return process is also super easy. They are timely and the quality of their products is very nice.
  • Melissa
    Melissa Sent on 07/06/2021
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    The guys looked good!

    I think we may have gotten lucky with The Black Tux based on other reviews, but my husband and best man ordered suits from The Black Tux for our wedding last week and both had good experiences. Tuxes arrived on time, and when we had to order a replacement size, that came quickly as well. Returning was easy and they got lots of compliments on their outfits. The team at Nordstrom was also helpful with fittings.
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    William Sent on 05/13/2021
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    Extraordinary service, great value, quality products

    Start to finish great service. Timely. Great quality products
  • Madison
    Madison Sent on 05/13/2021
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    Great customer service

    Great customer service I accidentally ordered the wrong size for my husband and they were able to get everything fixed and sent to me a week before the wedding we were attending.
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    Frank Sent on 05/13/2021
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    That blue jacket was 🔥

    That was a quote from the bride after her wedding this past weekend. Being part of the wedding service I sent her some of the looks from Black Tux. She approved of the selection. The day of so many people complimented the look. It was sharp but didn’t pull focus. I felt great in it and as always customer service made sure everything was great. I have used them twice now and recommend them to everyone.
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    Sally Sent on 05/01/2021
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    Best tux at prom

    We chose a wine colored tuxedo to match the embellishments on my dates prom dress. It turned out to be the perfect color combination and we were the talk of the night. So many compliments on how nice the tuxedo looked, the slim fit, and the color.. all of the dads asked where I had gotten my Texido and we made sure to tell them about theblacktux.com
  • Naveen
    Naveen Sent on 04/29/2021
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    Great experience!

    From beginning to end, the team @ The Black Tux was very accommodating. I needed to replace my jacket with another one & received the new one in 2 days! Highly recommended & received a lot of compliments on my tux!
  • Steve
    Steve Sent on 04/23/2021
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    Excellent experience

    This 60 year old guy was skeptical about ordering a tux on line. I sent in my measurements. The tux was delivered timely. Everything fit me well. Some in the wedding party needed some items adjusted for size. Replacement items were sent. No problem. The return process was very easy.
  • Eric
    Eric Sent on 04/15/2021
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    Problems but not the Black Tux fault

    We got married on 4/3/21. I order an at-home try-on. I got it about a month before and I needed some alterations. I couldn't figure out how to make the adjustments so I just called them and made them that way. Luckily, I was able to keep track of the shipment from the black tux and found out something happened in shipping from the at home try on back to the black tux. I was watching it closely and noticed the tracking was not moving so I had to call again to figure out what was going on (week left to go). Come to find out, something happened after I dropped it off at the UPS store and it didn't get checked in at USPS. The black tux overnighted it and made everything all right. Keep your tracking number and track.
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    Scott Sent on 04/15/2021
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    Great company with great hospitality

    Is a great quality suit and perfect fit, decided to
    buy it to wair to church on Sundays. Customer
    service is very professional and showed
    great hospitality.
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    Gradon Sent on 04/15/2021
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    Absolutely amazing

    I looked the best I ever have according to my wife. The website is kind of difficult to use but their customer service makes up for it. My suit did not fit the first time, I got my measurements from a local tailor and it turns out the websites suggested measurements were almost spot on. When I called the customer service they were very knowledgeable and walked me through my alterations. I was able to get a suit that fit perfectly with plenty of time before the wedding.
  • Kami
    Kami Sent on 04/15/2021
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    Tux for Wedding!

    The Black Tux was awesome! They were so flexible when we had to reschedule our wedding date twice. The quality was fantastic and everything arrived on time. My husband and his groomsmen ordered their suits from The Black Tux and everyone looked great! The Black Tux took a lot of stress out because they make it so easy.
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    Cassie Sent on 04/14/2021
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    Great experience

    We used BlackTux for a prom tuxedo rental. We were a bit nervous to go this route but they had fantastic options. We chose to have an in person sizing done, as we were mostly nervous about sizing, it was easy and painless. The sizes measured by seamstress matched exactly what the website came up with based off of height and weight so I don’t think there is a reason to be nervous. Also, you get the suit 14 days ahead of time so if there was an issue there is time to get it fixed. I actually decided to add a shirt last minute (week) and it arrived very quickly. The suit was beautiful, the fit was great, and my son got a ton of compliments. One of the best parts is how easy the return is, they have made it soo easy. I would definitely recommend and use again.
  • Josh
    Josh Sent on 04/12/2021
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    Excellent customer service!

    Franklin was incredibly knowledgeable about the various suit options and gave us some great fashion advice. I definitely recommend Black Tux!
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    Jgs Sent on 04/04/2021
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    Excellent experience all around!

    Great customer service, easy to follow instructions, and very responsive.
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    Kaden Sent on 04/01/2021
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    Excellent and Quick

    I ordered a tux for my wedding and was blown away with how quick it came in. Furthermore, it was a perfect fit. I highly recommend this company.
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    Jesse Sent on 04/01/2021
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    Wonderful and swift moving

    Although the initial fitting was a little off they were prompt in getting me the right size jacket in time for the wedding! Highly recommended!
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    Josh Sent on 03/19/2021
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    A Total LIFESAVER Without Compromising Quality!

    I shot myself in the foot and procrastinated on ordering my suit for a wedding I was honored to be apart of. I ended up 8 days out from the wedding date when reality hit me like a bag of bricks that I haven't and I went in complete panic mode. I was prepared to call Black Tux (groom wanted a specific tux from them) and tell them I will pay whatever it took to get it to me in time for the wedding. Luckily I didn't have to, I checked the website before I called and they were able to put the tux on a rush order (cause I'm assuming there are multiple procrastinating me's out there) for way cheaper than I was already prepared to pay and it came in QUICK. I ordered the suit late Thursday night and received it by Sunday morning, and it was such a relief having it. Luckily I have other suits that I own so I knew my exact size already, so didn't have to worry about sending back for resizing needs.
    The return process on the suite was so ridiculously easy. They already have a long piece of tape in the box, put the suite and shoes back in the box how it came (which is basically fold the suite in half and you're done), put the piece of tape on the box on the opening sealing it, the return label is under the shipping label so rip that sucker off and you're done. Dropped it off at FedEx and Black Tux emailed me same day acknowledging it was dropped off, giving me the peace of mind I am finished with what I needed to do on getting it back to them.
    Overall the entire process was a lifesaver, unbelievably easy, and was a sharp suite. Even thought about purchasing and keeping the suite cause they offered a good rent to own program discounting the suite to keep. Just super happy the groom choose them cause I can't imagine an easier process!
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    Scott Sent on 03/18/2021
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    Easy and convenient

    Ordered tuxedos for 6 groomsmen, got mine for free. Everything fit pretty good. No odd sizes though, all standard, which is typical of rental places. But I felt comfortable dancing in the tux. If something doesn’t fit, just let them know on their website and they send you a new item, just return everything all at once after your event.
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    Samuel Sent on 01/08/2021
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    Loved the atmosphere

    Loved working with Albert And the overall experience
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    Ben Sent on 01/07/2021
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    Wonderful experience

    My son selected this company for his wedding ceremony. I responded with measurements and everything arrived with plenty of time to make any adjustments. Fit like a glove, so was good to go. Ease of return was a plus. Highly recommend
  • Rachel
    Rachel Sent on 11/27/2020
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    Super easy online ordering!

    We loved using the Black Tux!! They have a good selection of styles to choose from and their online ordering system is easy to use. Our groomsmen lived in different states and even in different countries and their system made renting all of their attire effortless. They all arrived about 2 weeks early, which left plenty of time to order different sizes if needed (we ended up not needing to!) Each came with a pre-addressed return label so it was also extremely easy to return everything!
  • Rachel
    Rachel Sent on 10/25/2020
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    We were so lucky to have The Black Tux!

    When I started searching for tux looks for my fiance, it became apparent that we wanted something classic, modern, and unique. We knew that wasn't something we were going to find in our local tux rental store. Also, we needed the ability to easily rent to a couple of wedding party members who were not local to us. The Black Tux had that and more!
    My husband and I actually traveled to their New York Showroom to make sure we were in love with the fit first before we fell in love with a style we were attracted to online. This was a huge bonus. We loved working with their staff in their laid back, beautifully curated space. My husband tried on different options and his stylist made suggestions based off our wedding theme, venue, etc. We felt so comfortable with The Black Tux! They went above and beyond to get us the suits we needed and were flexible with our order around when COVID changed some plans. I specifically loved that I had the same main contact point throughout the process in the customer service department who was communicative, friendly, and truly cared about our wedding day. We loved the way all our men's attire looks turned out and highly recommend The Black Tux for any formal event! (We will most certainly be using them again!)
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    Katlyn Sent on 08/14/2020
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    Highly recommend!

    Black Tux saved our wedding day! With the COVID mess our original plans were changed and they came through with tuxes for all of our family members that needed one. They were able to send one to my brother in rural Wisconsin and manage to ship him various sizes immediately when the original one wasn’t the perfect fit. Between their prices, customer support, and large selection, I would recommend them 100%!
  • Fernando
    Fernando Sent on 07/19/2020
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    Accessible and convenient

    Ive used them for my best mans wedding and for my own wedding. Their services are very convenient and the quality of the outfit is very good. Definitely would rent again from them.
  • Kelsey
    Kelsey Sent on 04/23/2020
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    The Black Tux does it again!

    My goal for our wedding was to have everyone coordinated and looking sharp. I knew we didn't have to look any further than the Black Tux. Their suits fit perfectly and their customer service is unmatched. Plus, it's so easy!!
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    Miles Sent on 04/21/2020
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    Exceeds Expectations

    I rented from The Black Tux for both my rehearsal dinner and my wedding. I rented the Charcoal Suit and the Midnight Pin Dot Tuxedo. I'm not a big guy, but I lift and my legs are usually too big for pants that fit my waist. But with The Black Tux I had no issues. Before deciding on renting for my rehearsal dinner I tried on a number of suits in my city to no avail. Both the suit and tux fit perfectly. Not only that, but they also looked INCREDIBLE. I was hesitant to rent from an online service, but there was not a single quality issue I could identify in any of the pieces.
    Also: when the suit first arrived, the pants were HUGE. I checked the tag, and yep, the size 28 I ordered. But these things must've been a 38 at least. I went through the process of letting them know there was a sizing issue and I quickly got the correct sized pants within 2 days or so. They are on top of it.
    After my wedding weekend, I considered purchasing both the suit and the tux because I loved them that much. I cannot recommend The Black Tux enough.
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    William Sent on 04/16/2020
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    Best Customer Service

    Your service is incredible. When we had to cancel the wedding due to Covid, y'all allowed the returns without charging for re-renting them later. Thanks.
  • Josh
    Josh Sent on 04/09/2020
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    Great Customer Service

    The whole process as been easy and my Tux looked and fit great. Our wedding was postponed at the last minute, due to COVID-19, and y'all handled it great. You quickly set up an easy process and were very understanding and accommodating.....we will be back when we finally do get to say "I Do". Thanks!
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    Gary Sent on 04/02/2020
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    True Professionals, In Every Way,

    In a time of great uncertainty, The Black Tux came through by honoring our investment and demonstrating true professionalism, understanding and flexibility. Our rescheduled wedding will once again involve The Black Tux.
    Thanks for being so cooperative TBT.
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    Rebecca Sent on 04/02/2020
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    Mother of the Coronovirus bride

    I can’t not begin to tell you how much we appreciated The Black Tux. Due to the global pandemic, my daughters wedding had to be postponed. The tram was not only professional but extremely compassionate during the entire process. The tuxes were all ready for the big day and fit remarkable. We can’t wait until it’s time to reorder and finally have the wedding! Thank you so much!!!!
    The service and kind words will NOT be forgotten.
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    Kevin Sent on 04/02/2020
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    Awesome Experience

    Measurements always on point, ease of use, and they have been extremely helpful/understanding throughout this whole Coronavirus issue...these guys are great!
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    Joel Sent on 03/26/2020
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    Awesome business model and even better suits!

    I love your business and business model. All of my five groomsmen found your service 100% more convenient than the traditional suit rental experience. You guys made our lives easier. Thank you!
  • Mary
    Mary Sent on 03/24/2020
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    Great customer service!

    The Black Tux was wonderful! We had a great experience with customer service throughout the entire process! The tux did not fit as expected initially but we requested a replacement and they were very understanding and immediately shipped out replacement items that fit perfectly with plenty of time to spare! The instructions and return process were very clear and easy to follow! We would highly recommend The Black Tux to everyone!
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    Stuart Sent on 03/19/2020
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    Highly Commended

    My experience with Black tuxabsolutely great. I as father of bride and father of groom had the same great experience. The fit of the tux was perfect and the process simple. Both of us started with a major storefront brand and walked out in frustration. My experience with The Black Tux was highly commendable. Would recommend to anyone.
  • Jennifer
    Jennifer Sent on 03/14/2020
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    Great tuxes

    My husband got his tux for free through black tux because his 6 groomsmen all rented through Black Tux, which was a nice perk. His tux was really nice - so nice he considered buying it. Very convenient to have it delivered to you too. Husband recommends them!
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    Ann T. Sent on 03/12/2020
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    very affordable

    Great company to order your suit/tux from. Quality was great, we got so many compliments on the suit we rented. Easy and worry-free process. It's great that they send it out 2 weeks prior so you can make any adjustments you need to and then return was several days later so we didn't feel rushed to send it back. Would use again!
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    Bryce Sent on 03/12/2020
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    Jet setting rental TUX that I kept!

    LOVED the tux, your customer service was phenomenal, received my replacements within a business day. Loved how the tux fit, you guys know your fits and how the jet setting modern man should look! Thank you so much! I was so happy with it I purchased the tux after the wedding! Definitely will be using you guys for my wedding coming up in NOV
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    Stephanie Sent on 03/01/2020
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    Best rental tuxes

    My husband and his groomsmen use black tux for our wedding day. We loved that everyone got their tuxes 2 weeks beforehand to make sure it was the perfect fit. All the tuxes looked great on everyone. Returning them is so much easier than with other rental companies. If my husband needs to rent a suit or tux again, we will for sure use black tux.
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    Jessica Sent on 01/30/2020
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    The Black Tux is Awesome!

    Great for busy people, who don't have time to go back-and-forth for tux fittings! Fitting Suit and Final Suit were received really quickly, and the cut fit great based on measurements I provided. I would recommend trying on the final suit as soon as possible, just in case any alterations need to be made, you're not rushing to get alternates. Even if it is last minute, customer service was able to help me get the perfect fit within 24 hours! I would use The Black Tux again for any special occasion, and have already recommended them to a friend that is getting married this summer.
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    Ben B. Sent on 01/10/2020
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    Would never go with anyone else.

    Literally the best experience. I have used this company as a groomsmen and a groom and it was the easiest part of the entire wedding process. The fit is the best available and the cost is reasonable. The customer service is great too. Couldn’t recommend enough.
  • Taylor
    Taylor Sent on 01/09/2020
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    Great rental for groomsmen!

    We had a great experience using the Black Tux to rent suits for the groomsmen at our wedding on 12/28/2019. The website was very user friendly, everything arrived on time and the suits were great quality! I would definitely recommend renting from them!!
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    A Kursave Sent on 01/09/2020
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    Black Tux great even for attending weddings

    The Black Tux was great for a wedding I attended last month. Everything ships together, and to be able to try it on and make changes prior to the event is huge! The style is phenomenal too. Glad I chose the Black Tux, and I'll do it again in the future.
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    Jerome Sent on 12/20/2019
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    Easy to use and looks great!

    I love the way the system works for The Black Tux. If you order a size that is too big or too small, you can request a different size and they send it to you quickly and you keep both to make sure you have the choice of which fits/looks better.

    I was able to do that with my shoes and jacket for a wedding. The return is also very easy, you just rip off a sticker and then bring it to the post office. A great modern day rental company.
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    Bethany Sent on 12/19/2019
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    Great Customer Service + Easy Process

    It was so easy to get a great looking piece for a client and not only did it fit perfectly, the customer service was amazing and the return process was easy too!
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    Dwight Sent on 12/13/2019
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    blown away with the professionalIsm

    Absolutely blown away with the professional operation of the company. From the ease of placing the order to the delivery, fit, color and return. All perfect. Could not have been happier.
  • Noelle
    Noelle Sent on 12/11/2019
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    Stress Free Tux Rental

    We had a great experience using Black Tux for our wedding. We ordered 3 "Blue Suits" with matching vests and white shirts for my husband to be and our two groomsmen. Our groomsmen also rented the brown shoes. Everyone received their outfits in a timely manor and we were SO impressed with the quality. The suits looked BRAND new and flawless. The fit was perfect for my fiance and one groomsman. The other groomsman needed a size up in pants. After he contacted them, he had new and perfect fitting pants in less than 2 days. The packaging is also superb. They have even thought to include tape to send the box back! We were thoroughly impressed with the whole Black Tux experience!
  • Valerie
    Valerie Sent on 12/05/2019
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    Easy to use and excelent service

    The fitting for my son's usher suit was wonderful the tailor at Pentagon Nordstrom Wil Smith was excellent! the buying process for the suits was also a very pleasant and easy experience. Gifford was also great and helpful
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    John Sent on 12/05/2019
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    Bang for your Buck

    They provided a beautiful product in a timely fashion with edits easy to make. And took feedback and criticism well to improve their services and items. All with courteous and prompt responses. Especially when I couldn't get the tux back by the time they requested it back
  • Braden
    Braden Sent on 11/21/2019
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    Simple and Handsome

    The tux was perfect, had at least 5 guys ask me how much it was to buy etc. And were shocked when I mentioned it was a rental, and could be bought for under $500!
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    Cade Sent on 11/14/2019
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    Great Company!

    I use them any time I need a tux. They send them with plenty of time, always looks great, and the website/return shipping couldn’t be easier.
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    Allen Sent on 11/14/2019
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    very positive experience overall

    the process of ordering was easy, the shipping was on time and the quality of the tux was very good. It was a terrific service and I would use The Black Tux again - hands down!
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    Elizabeth Sent on 11/12/2019
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    Perfect wedding suit!

    The suit fit great and the whole experience of trying one on at home and renting one for our wedding could not have been easier!
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    Fred Sent on 11/07/2019
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    Absolutely perfect

    I cannot say enough about how great my experience with TheBlackTux has been. The suit, shirt, and shoes I received were all like new. The ordering process was easy and the fit was perfect. I give this company and their terrific customer support team the highest recommendation.
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    K Dunn Sent on 11/07/2019
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    Nice fit. Easy service to use.

    Let's face it, we have all been to the formal wear tux shop in town. Its musty, strange, and everything is a cheap fabric. For that reason I selected a more custom look for my wedding. It was fine but naturally it took more work for me as the groom to make sure everyone was on the same page come Wedding day

    I recently used theBlackTux as a groomsman. It was not my choice, I was in the wedding party so I do what I'm told and smile. Generally, this company nailed the customer profile. Young, tech-native, accustomed to bespoke selections, and above all convenient. We all looked great, fits were perfect, it was fast, easy and priced well. I would 100% do this again for my next formal event and recommend it to anyone that know how to use the internet.
  • J
    Jake Sent on 10/31/2019
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    More than helpful

    I didn't want to go into the store, so I ordered with them online, but I got so much more than I would have in the store!

    They mailed the suit to my door so I could try it on. The box already had the return label on underneath. The suit didn't fit quite right and they reached out and I just clicked a button on the webpage for the difference I wanted and they had it all taken care of. Couldn't have been a more seamless situation!
  • Sarah
    Sarah Sent on 10/30/2019
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    Easy, Affordable and Stylish!

    My husband got his groomsmen’s suits from the Black Tux for ourSeptember 2019 wedding. One of the main reasons he chose the Black Tux was because they had far more options for rental suits than Men’s Wearhouse or Jos. A Bank and they didn’t try to pressure him in to having all my groomsmen buy a suit rather than rent. But the simple and well-coordinated process and excellent customer service made him happy with the choice. The home try-on arrived promptly as did the suit rentals. The suits were comfortable and fit well and it was easy to return the suits after the wedding. He also had to contact customer service for a few questions/concerns. His questions were answered quickly and the company was very accommodating with my requests.
  • User4842169 Sent on 10/24/2019
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    The Suit was for Our Son’s Wedding 😊❤️ Daniel :


    The suit was so extremely comfortable from the minute I tried it on. It was so easy getting it delivered to the house trying on here with my shoes. And then the return label was already to go when I was finished with it that made it so simple also I would definitely recommend it. I had used a suit as a rental for my sons wedding . The whole wedding Party obtained our wedding suit’s from the Black Tux .
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    Matt Sent on 10/24/2019
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    Takes the stress out of suit/tux rental!

    Awesome responsiveness, great timing. I felt sure I would like how I looked on the big day!
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    John Sent on 10/24/2019
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    Great Experience

    Very easy to deal with. You supply your sizes and they do the rest.
  • James
    James Sent on 10/24/2019
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    Black Tux is a Must for any event!

    I cannot speak highly enough of Black Tux. First off they have an amazing selection to choose from. Great one of kind items along with beautiful classics that you just cann't find in stores. Using the site could not have been any easier. Everything came as discribed and with plenty of time to make changes/alterations which weren't needed. The fit was immpeciable, felt like it was tailor made just for me. I recieved so many compliments on the suit I felt like a total rockstar and may have even upstaged the grooms a bit. :) Words cannot fully describe how happy I was with the Black Tux service. Everything was flawless and the return process could not have been easier. I will definitely be using them again for my next event!! You will not regret using BlackTux!
  • Lara
    Lara Sent on 10/23/2019
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    Super helpful

    Great quality and perfectly on time. Helped style my husband, it was awesome.
  • Rebecca
    Rebecca Sent on 10/21/2019
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    Awesome suits

    the black tux was so awesome for our destination wedding. All of the suits looks flawless fit perfectly and had absolutely no issues. The company allowed my groom to try it on well in advance which helped us to confirm to use the online option. Would definitely recommend to others.
  • David
    David Sent on 10/21/2019
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    Best rental experience yet!

    Best rental experience yet. Modern and trendy way to do business. The BLK TUX knows what they are doing and offer an excellent service maintaining with the evolving E-commerce business as well as offering the best customer service and prices
  • L
    L. Scott Sent on 10/18/2019
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    Style and convenience!

    The suit fit my husband perfectly! We did the home try on which was so convenient for our busy life. Actually, it was so perfect that we decided to buy it!
  • N
    Nick Sent on 10/17/2019
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    All Around Amazing! Only Way to Go for Future Events

    I've been looking for another option for suit and tux rentals than the typical big name stores who have limited options, are overpriced, and always have an issue. I've been in 5 wedding parties where we've had to use those other suppliers and there was always something wrong before wedding day. TheBlackTux (TBT) seemed to have done their homework and fixed every little issue seen when renting from those other suppliers.

    I love that the TBT is reasonably priced and gives you the option to rent or buy. That was a big discussion point for an upcoming friend's wedding. We didn't want to spend $275 on a rental from somewhere else. Meanwhile TBT has good prices for rentals or the option to buy. It's perfect.

    My groomsmen for my wedding found the ordering, trying on, and replacements extremely easy. If any of us had any questions, the customer service reps were friendly, efficient, and knowledgeable. Can't really ask for more than that from a company. The more TBT grows, I really hope their customer service doesn't change.

    I can't say enough good things about our experience. This has to be the one and only option for anyone looking for matching tux options for upcoming events,
  • Aaron
    Aaron Sent on 10/16/2019
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    Great experience and product

    Finding my correct sizes was simple and easy using the Black Tux website. Everything arrived on time and in an orderly fashion and it was easy to unpack and send back afterwards. The suit fit perfectly and everything was clean and pressed. I would definitely recommend this to anyone getting married or in need of a suit rental. Way better than any brick and mortar store i've experienced so far.
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    Angelo Sent on 10/10/2019
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    Great service - very easy to use

    The price was very reasonable to rent a tux. The ordering process was also extremely easy - and everything fit perfectly. The tux was of a good quality and was very clean, and looked great. The ease of order and return is a huge plus. I loved just dropping it off at FedEx after the wedding and being done with it!
  • Cass
    Cassie Sent on 10/05/2019
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    Customer service 11/10!

    Customer service 11/10. Step by step on how to measure yourself was super simple and easy online. I sent in photos of the home try-on to the team for ensure we received the correct size for the event. Maria S. and Aris A. were very helpful. The suit even arrived earlier than expected for the event! Quality of the suit was fantastic and didn't break the bank. Return shipping was so easy because they provided shipping labels already. Offered to reimburse any alterations we needed after the suit arrived (although I lost my receipt so I didn't take advantage of this). Will definitely be using The Black Tux again for many other events.
    I used The Black Tux to rent a suit for a father of the groom.
  • K
    Kellie Sent on 10/04/2019
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    A Life Saver!

    The whole process from picking out the tux, entering the sizing, clicking the rent button, and sending it back after the ceremony was SO EASY AND STRESS-FREE!
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    Michael Sent on 10/03/2019
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    Excellent fit and service

    I was so surprised at the quality and fit and professional way your company handled the entire process. Really order a tux online ?? Well you shocked me it fit like a glove !! So happy with the entire process, Thanks Mike
  • Jason
    Jason Sent on 10/03/2019
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    The Black Tux Rox!

    I rented from The Black Tux for my wedding in August 2019. From my dad, to my father-in-law, and all of my groomsmen, we could not be more pleased with the fit, the price, the process, and the stellar customer service. Not only did The Black Tux make us look great, you made it easy to do so! Thank you for such a great product, service, and customer experience. I will continue to recommend The Black Tux at any and every turn.
  • Chad
    Chad Sent on 09/29/2019
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    Excellent Service

    Service was great. I was rushing to get a tux for a event. I had lots of questions and I got answers almost immediately. Thanks for helping me out. I will be using this company again.
  • W
    William Sent on 09/26/2019
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    Wow! Outstanding Fit and Superb Service

    I have never had a better fit in my 70 years. And such high quality that I was asked where I had my tux tailor made. As I am no longer a svelte athletic model, I was worried that I might have to order a couple of sizes too big just to fit into them - but a call with Kryll A in customer service reassured me - in the most pleasant and professional way -that my fit would be “classic” and just my size. And she was right. The tux arrived early, fit perfectly, and looked brand new, and of very high quality material.
    Since this was a destination wedding in the middle of an extended trip, getting my tux early and the “drop in any FedEx” return process were critically important.
    Black Tux is a great company!
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    Matt Sent on 09/26/2019
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    Easy and efficient

    Awesome service, measurement fitting, and execution. Operationally I love how you peel off the original shipping label to reveal the return label. I want my company to implement that. Currently we put return labels in the box and people always throw them out or lost them

    Thanks so much for choosing The Black Tux - we hope to be able to work with you again for any future events!
  • Stephanie
    Stephanie Sent on 09/26/2019
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    The Black Tux team goes above and beyond!!

    Everyone associated with The Black Tux has been most accommodating, understanding, helpful, and pleasant to work with. They helped make our event - which included 12 groomsmen and 3 ushers living all over southeast US - seamless!
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    James Sent on 09/19/2019
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    Efficient, easy, every time.

    Easy online fitting, im a standard large in everything that fits true to size; sizing was right on the money. Fast ship after order. Tried my tux on two days before the wedding..fit like a glove for every groomsman out there who procrastinates like me. 10/10 would recommend.
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    Dave Sent on 09/19/2019
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    Made the day hassle free


    Every item I got fit perfectly and the suit was very comfortable even in 100 degree heat! The whole process was easy and I will definitely use y'all again. Cheers!
  • J
    Jonathan Sent on 09/12/2019
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    Groomsmen outfit for best friend wedding

    Renting out with Black Tux was great. They let you do a home try on to make sure everything fits perfect before the event. I always have a problem with tuxedos so I tried it on to ensure I got the right size. They send it again at least two weeks prior to ensure everything again fits right. The process is a breeze and we looked super sharp!
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    Mike Sent on 09/12/2019
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    The future

    Thought it was kind of strange to order such an important wardrobe for such an important day, but my boys and I were extremely happy with Black Tux for their quality items and affordable pricing!
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    C Frei Sent on 09/12/2019
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    Fantastic!!

    Best experience and best fitting tux/suit rental ever! Suit was great quality. It was so easy from start to finish. Loved that you had a few days to return after the event. I never liked when rentals had to be returned the next day by 10 Am or some other ungodly hour after a night of celebrating. Suit arrived fast and had plenty of time to make sure it fits, and send back for any adjustments. The try at home was great!! Return was super easy! They had everything you needed, including tape to seal the box! Highly reccomend!
  • Stephen
    Stephen Sent on 09/12/2019
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    10 out of 10

    The Black Tux customer service is top notch. Extremely helpful and have the best sense of urgency.
  • J
    Jennifer Sent on 09/08/2019
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    Very Professional

    Using The Black Tux was so easy and they were so helpful. One of our pieces didn't fit and they replaced it quickly. Thanks!
  • John
    John Sent on 08/23/2019
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    Great Experience....with WOW service.

    Was surprised at how easy it was to use. From measurements to returning items.Very good customer service when an item needed to be replaced. Prompt delivery. Both on original order and replacement. Also package and labeling and included tape made returning a snap.

    P.S. When I returned the Tuxedo and studs... I returned my own cuff links by mistake (ugh) called customer service the next day, they made a note on my file, received my cuff links a week later via FedEx. That is WOW! customer service, Definitely a 5 Star experience.
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    Dz Wk Sent on 08/23/2019
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    Exactly what I needed

    Last minute tux rental came in quickly and fit perfectly. Couldn’t have been happier with the result.
  • C
    Cora Sent on 08/22/2019
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    The Blk Tux was one of a kind!!

    My husband looked very sharp with his tuxedo during the wedding of our daughter. The fitting was perfect, great and he looks very handsome, elegant and classy Father of the Bride! We will rent again for my 2 daughters wedding! The service of The Blk Tux was one of a kind! They always follow-up and provide update on the tuxedo. Continue doing a great job! :-) Thank you.
    Best Regards,
    Cora (Mother of the Bride)
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    Zach Sent on 08/22/2019
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    Very great experience!

    The tux came in on time and it fit extremely well. I ended up not buying it because I literally never wear a tux unless I’m in a wedding and then would have to get a new one for that wedding. Multiple of my friends went on to buy there’s though because of the price and the quality of the tux! Would highly recommend.
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    Luis Sent on 08/22/2019
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    Great experience and service

    The black tux was very helpful in resolving all my issues and the service is very well designed. Convenient is an understatement.
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    Aaron Sent on 08/15/2019
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    Easy and a perfect fit

    The company made it very easy to receive and return the suit, it fit great, so everything worked out perfectly!
  • Zoey
    Zoey Sent on 08/13/2019
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    So user friendly!

    We used The Black Tux service for our groomsmen's suit rental, and the experience was superb. The process itself is easy, especially if you live in major cities where there's a local black tux store for fitting. All of our groomsmen received their suits about 2 weeks before our wedding. And the return was super easy as well - you put the suit back to the box and return label and sealing tape are both provided. I'm glad we chose The Black Tux which made wedding planning easier :)
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    Samantha Sent on 08/12/2019
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    Great quality

    We had no issues with using black tux. Free home try on was amazing, we ended up getting shoes that were too small but they were able to ship us out the correct size and in time for the wedding with zero stress. Highly Recommend. Website needs a little help but overtime that will get better. I think there are features that are missing when it comes to adding suits for your groomsmen.

    But the customer service & suit was amazing! we would re-do this choice and choose black tux again
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