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The Black Tux Reviews

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Reviews

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  • Quality of service
    4.6 out of 5 rating
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  • Dennis
    Dennis Sent on 10/07/2024
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    Men's Suits

    We used the black tux online service to order wedding suits for my groomsmen. The suits looked great! The fit was pretty good overall besides needing some minor tailoring adjustments to the pants length and jacket sleeve length. We decided to purchase the 3 suits because the groomsmen liked the style and would like to wear it again for future events.
  • Tyler
    Tyler Sent on 10/18/2022
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    Great Service, Easy to Order, & Everyone Looked Good

    Because I had friends across the US flying in for my wedding and couldn’t use a local shop, my groomsmen and I rented our tuxedos from The Black Tux. I decided to go with them vs. a Men’s Warehouse or Jos A Bank based on the experiences I’ve had there renting tuxes for other weddings. The reservation system at The Black Tux actually matters, you aren’t waiting in a queue, and they make sure you are the only one getting fitted at a time without a huge line waiting for you to finish. The tuxedos and accessories came early enough so we had plenty of time to make a few needed sizing changes. They are quick to send out...
  • Lois
    Lois Sent on 09/12/2022
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    Amazing service

    They were amazing at sending different sizes and making sure everything fit. Having everything shipped directly to the guy and then sent back made everything so easy.
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  • Kelle
    Kelle Sent on 07/30/2022
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    Wonderful Tux Experience for our Wedding!

    The Blk Tux was recommended by our wedding planner for my husband & his groomsmen. I am so happy we went through The Blk Tux for our day – not only did my husband look fantastic as did his groomsmen & the ushers – but the process was so easy. We were able to book an appointment at the nearest store online very easily (within a few weeks of when we went to make the appointment). At the appointment, my husband’s measurements were taken & he was able to try on different pieces to see how they would look on himself. From there, he was able to pick his look & it was put into an online portal. From...
  • Elizabeth
    Elizabeth Sent on 05/29/2022
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    Highly recommend the Black Tux!

    Faraz at the Perimeter Mall Nordstrom location in Atlanta is THE best! He was so helpful to me and my fiance throughout the process of renting tuxes for our wedding. He even gave us extra boxes and personalized return shipping labels so we could help our groomsmen who were traveling from out of town to return their tuxes the weekend of the wedding! The process to request different sizes was also super easy and seamless. Highly recommend the Black Tux!
  • Michelle
    Michelle Sent on 12/07/2021
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    Convenient and Attractive

    The Black Tux was accurate, convenient, and speedy. I even have one groomsman forget to order his tux until the week of the wedding, and it still came in time. Look how great everyone looked!
  • Melissa
    Melissa Sent on 07/06/2021
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    The guys looked good!

    I think we may have gotten lucky with The Black Tux based on other reviews, but my husband and best man ordered suits from The Black Tux for our wedding last week and both had good experiences. Tuxes arrived on time, and when we had to order a replacement size, that came quickly as well. Returning was easy and they got lots of compliments on their outfits. The team at Nordstrom was also helpful with fittings.
  • Madison
    Madison Sent on 05/13/2021
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    Great customer service

    Great customer service I accidentally ordered the wrong size for my husband and they were able to get everything fixed and sent to me a week before the wedding we were attending.
  • Naveen
    Naveen Sent on 04/29/2021
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    Great experience!

    From beginning to end, the team @ The Black Tux was very accommodating. I needed to replace my jacket with another one & received the new one in 2 days! Highly recommended & received a lot of compliments on my tux!
  • Steve
    Steve Sent on 04/23/2021
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    Excellent experience

    This 60 year old guy was skeptical about ordering a tux on line. I sent in my measurements. The tux was delivered timely. Everything fit me well. Some in the wedding party needed some items adjusted for size. Replacement items were sent. No problem. The return process was very easy.
  • Eric
    Eric Sent on 04/15/2021
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    Problems but not the Black Tux fault

    We got married on 4/3/21. I order an at-home try-on. I got it about a month before and I needed some alterations. I couldn't figure out how to make the adjustments so I just called them and made them that way. Luckily, I was able to keep track of the shipment from the black tux and found out something happened in shipping from the at home try on back to the black tux. I was watching it closely and noticed the tracking was not moving so I had to call again to figure out what was going on (week left to go). Come to find out, something happened after I dropped it off at the UPS store and it...
  • Kami
    Kami Sent on 04/15/2021
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    Tux for Wedding!

    The Black Tux was awesome! They were so flexible when we had to reschedule our wedding date twice. The quality was fantastic and everything arrived on time. My husband and his groomsmen ordered their suits from The Black Tux and everyone looked great! The Black Tux took a lot of stress out because they make it so easy.
  • Josh
    Josh Sent on 04/12/2021
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    Excellent customer service!

    Franklin was incredibly knowledgeable about the various suit options and gave us some great fashion advice. I definitely recommend Black Tux!
  • Rachel
    Rachel Sent on 11/27/2020
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    Super easy online ordering!

    We loved using the Black Tux!! They have a good selection of styles to choose from and their online ordering system is easy to use. Our groomsmen lived in different states and even in different countries and their system made renting all of their attire effortless. They all arrived about 2 weeks early, which left plenty of time to order different sizes if needed (we ended up not needing to!) Each came with a pre-addressed return label so it was also extremely easy to return everything!
  • Rachel
    Rachel Sent on 10/25/2020
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    We were so lucky to have The Black Tux!

    When I started searching for tux looks for my fiance, it became apparent that we wanted something classic, modern, and unique. We knew that wasn't something we were going to find in our local tux rental store. Also, we needed the ability to easily rent to a couple of wedding party members who were not local to us. The Black Tux had that and more!
    My husband and I actually traveled to their New York Showroom to make sure we were in love with the fit first before we fell in love with a style we were attracted to online. This was a huge bonus. We loved working with their staff in their laid back, beautifully curated space....
  • Fernando
    Fernando Sent on 07/19/2020
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    Accessible and convenient

    Ive used them for my best mans wedding and for my own wedding. Their services are very convenient and the quality of the outfit is very good. Definitely would rent again from them.
  • Kelsey
    Kelsey Sent on 04/23/2020
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    The Black Tux does it again!

    My goal for our wedding was to have everyone coordinated and looking sharp. I knew we didn't have to look any further than the Black Tux. Their suits fit perfectly and their customer service is unmatched. Plus, it's so easy!!
  • Josh
    Josh Sent on 04/09/2020
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    Great Customer Service

    The whole process as been easy and my Tux looked and fit great. Our wedding was postponed at the last minute, due to COVID-19, and y'all handled it great. You quickly set up an easy process and were very understanding and accommodating.....we will be back when we finally do get to say "I Do". Thanks!
  • Mary
    Mary Sent on 03/24/2020
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    Great customer service!

    The Black Tux was wonderful! We had a great experience with customer service throughout the entire process! The tux did not fit as expected initially but we requested a replacement and they were very understanding and immediately shipped out replacement items that fit perfectly with plenty of time to spare! The instructions and return process were very clear and easy to follow! We would highly recommend The Black Tux to everyone!
  • Jennifer
    Jennifer Sent on 03/14/2020
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    Great tuxes

    My husband got his tux for free through black tux because his 6 groomsmen all rented through Black Tux, which was a nice perk. His tux was really nice - so nice he considered buying it. Very convenient to have it delivered to you too. Husband recommends them!
  • Taylor
    Taylor Sent on 01/09/2020
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    Great rental for groomsmen!

    We had a great experience using the Black Tux to rent suits for the groomsmen at our wedding on 12/28/2019. The website was very user friendly, everything arrived on time and the suits were great quality! I would definitely recommend renting from them!!
  • Noelle
    Noelle Sent on 12/11/2019
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    Stress Free Tux Rental

    We had a great experience using Black Tux for our wedding. We ordered 3 "Blue Suits" with matching vests and white shirts for my husband to be and our two groomsmen. Our groomsmen also rented the brown shoes. Everyone received their outfits in a timely manor and we were SO impressed with the quality. The suits looked BRAND new and flawless. The fit was perfect for my fiance and one groomsman. The other groomsman needed a size up in pants. After he contacted them, he had new and perfect fitting pants in less than 2 days. The packaging is also superb. They have even thought to include tape to send the box back! We were thoroughly impressed with the whole Black Tux experience!
  • Valerie
    Valerie Sent on 12/05/2019
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    Easy to use and excelent service

    The fitting for my son's usher suit was wonderful the tailor at Pentagon Nordstrom Wil Smith was excellent! the buying process for the suits was also a very pleasant and easy experience. Gifford was also great and helpful
  • Braden
    Braden Sent on 11/21/2019
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    Simple and Handsome

    The tux was perfect, had at least 5 guys ask me how much it was to buy etc. And were shocked when I mentioned it was a rental, and could be bought for under $500!
  • Sarah
    Sarah Sent on 10/30/2019
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    Easy, Affordable and Stylish!

    My husband got his groomsmen’s suits from the Black Tux for ourSeptember 2019 wedding. One of the main reasons he chose the Black Tux was because they had far more options for rental suits than Men’s Wearhouse or Jos. A Bank and they didn’t try to pressure him in to having all my groomsmen buy a suit rather than rent. But the simple and well-coordinated process and excellent customer service made him happy with the choice. The home try-on arrived promptly as did the suit rentals. The suits were comfortable and fit well and it was easy to return the suits after the wedding. He also had to contact customer service for a few questions/concerns. His questions were answered quickly and the company was very accommodating with my requests.
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