Recommended by 99%
2 User photos
Jill · Married on 07/08/2017
Impressive work, you all seemed accommodating to the bride and groomSent on 08/03/2017
Brendan · Married on 07/30/2016
The Pros:Sent on 12/14/2016
The photographs came out very nice and are of high professional quality. The camera equipment and editing/post-processing abilities are top notch. The schedule of consultations and the day-of was all very smooth and there was zero issues with timing. The artistic eye brought to the photography was very cool and made for some special photos that stand out beyond the common wedding photos you might get from other vendors.
This photography service is definitely on the expensive side compared to other vendors/options available. Also, there's not a lot of flexibility which made the experience feel awkward/impersonal at times. There's restrictions on when and what photographs you receive which we were told was because of "bad past experiences with other customers". Also, they strongly prefer to NOT have a videographer present which we did as a close family member insisted on us having one and paid for it. A touch more flexibility and a more gentle approach to communication could've made the experience better.
The Bigger Picture Photography's reply:I'm very sorry this client feels this way, and I've stated that in our correspondence. I try to make sure, before there is any signing with clients, that we are a good fit. This bride chose my highest package. Packages are discussed in detail. It is communicated that should the couple want more prints, products, services, that are not included in the package that it would be extra. I have to think about business expenses, as well as my time. Details are discussed and understood before anyone signs anything.