Taylor's Classic Travels Reviews

Taylor's Classic Travels

Richmond, VA

4.9 out of 5 rating, 49 reviews

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4.9 out of 5 rating

4.9

Excellent

49 reviews

Recommended by 98% of couples

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Quality of service
4.9 out of 5 rating
Average response time
4.9 out of 5 rating
Professionalism
4.9 out of 5 rating
Value
4.9 out of 5 rating
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4.9 out of 5 rating

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Michael Sent on 09/15/2020

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Awesome wedding transportation

Our guests absolutely loved the trolley as the transportation to and from our wedding. All the rides were on time and the driver was super nice. The trolley is so pretty and quaint that all our guests took pictures with it. I would absolutely recommend it!

Taylor's Classic Travels's reply:

Thank you Michael for the awesome review. Keep us in Mind for our Brewery, wine and tacky light tours in the future!
Kaye Sent on 12/06/2019

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So Much Fun

We used the trolley to transport the groom and grooms men to the church for the wedding and then the entire wedding party from the church to the reception venue. Everyone had a great time on the Trolley driving through downtown Richmond. It was a perfect addition to the day and the pictures turned out fantastic! I highly recommend,

Taylor's Classic Travels's reply:

Thanks Kaye, We enjoyed being a part of your wedding day. please keep us in mind for any other transportation needs... Tacky Light, wine or brewery tours!
Molly Sent on 10/16/2019

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Fun and Easy Start to our Big Day

We used a trolley to take the wedding party to the venue and had a great experience. It was super pretty and fun. The driver, Tim, was very friendly and go-with-the-flow. To use up some of our remaining time after getting dropped off we sent him over a friend's house and he brought 15 or so of our guests to the venue.

Taylor's Classic Travels's reply:

Thank you for the awesome review Molly, we had a great time being apart of your wedding. Keep us in mind for the tacky light, wine or brewery tours!

Are you interested?

Cara Sent on 10/17/2018

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Super fun way to travel!

Had a blast with the bridal party on the trolley! After the surreal ceremony, it's wonderful to ride to the reception with all your favorite people and let the reality of what just happened sink in surrounded by friends. Plus, the driver is very sweet and the pictures come out adorable!
Taylor's Classic Travels's reply:

Hi Cara,

we appreciate the awesome review. We had a great time being a part of your wedding and the photos was amazing! Get your wedding party and join us for our tacky light tour.

All the best,

Joseph Taylor
Taylor's Classic Travels
User3667876 Sent on 10/11/2018

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I absolutely enjoyed working with Taylor's Classic the ride was smooth and the driver was very friendly! We arrived right on schesule and he made the entire experience well worth it!! Thanks again guys we really enjoyed! #HardysGetHitched2018
Taylor's Classic Travels's reply:

Thanks so much for allowing us to be a part of your special day, we enjoyed very much!
Mary Sent on 10/08/2018

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We used Taylor’s Classic Travels for our wedding transportation and our driver Time and our photographer were the BEST parts of our day, besides getting married of course. Joseph was so helpful in emails when I was booking the trolley and made the contract and figuring out timing a breeze. My husband and I had a lot going on before the wedding, graduate school, new jobs, moving half-way across the country, and having to fly back to town for our own wedding. With all that going on I lost track of the payments and got a call the night before the wedding about payments and confirmed times. I’ll admit, it wasn’t my finest hour, and I was a bit of a handful with the night before nerves. Joseph and his team didn’t hold it against me and were so gracious about the misunderstanding.
Our driver the day of was Tim and he was fantastic. He played some great jams, managing the music, the atmosphere, and to get us to the church on time with no need for any u-turns. We had a LONG 45 minute drive to the church and he did a great job making it a ton of fun.
My only complaint would be that one of my bridesmaids was up against the railing in the back for photos and got some dark smudges on her dress. My bridesmaids warned me about it and I managed to keep from getting anything on myself even with a giant ballgown dress with hoop skirts, so I think it might have just been that she was leaning over the rails.
Our pictures turned out FANTASTIC! We got so many looks driving on the highway in a trolley, but that made it fun! It was wonderful having a trolley that fit everyone in our party. We had a few bottles of champagne cooled in the ice buckets on the trolley, which was so nice. I also loved how much space there was, I didn’t feel smooshed into the back of a limo, we could all stand up, and on the ride out there my handicapped grandmother was able to get up into the trolley and ride comfortably with us.
I would HIGHLY recommend this company!
Taylor's Classic Travels's reply:

Thanks Mary Cait, We enjoyed being a part of your wedding day and the photos are amazing!
Emma Sent on 06/24/2018

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They were awesome and so flexible with our change in schedule. Tim was amazing he even came prepared with an umbrella for the wedding in case it rained!

Taylor's Classic Travels's reply:

Thanks Emma for the awesome review. We enjoyed being a part of you wedding. Please keep us in mind for our Wine, Brewery or Tacky Light Tours!
Elizabeth Sent on 02/26/2018

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Beautiful trolley, services delivered flawlessly and with superb customer service!

Taylor's Classic Travels's reply:

Hi Elizabeth,

Congratulation and thank you for the awesome review, It was a pleasure being a part of your special day. Tim said he had a great time being your trolley driver for your wedding.
Jenna Sent on 01/09/2018

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Very friendly drivers. Unique trolley. Small wedding day mishap, but we used Taylor’s Classic Travels this past Christmas for the Tacky Light Tour and it was amazing!
Melanie Sent on 01/03/2018

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Taylor's Classic Travels was wonderful for our event! They provided timely service for our guests. We used them to drive our guests to and from the wedding venue (it was not super centrally located, so we wanted to make sure they got to and from their accommodations safely). Joseph was very friendly, and worked with me to come up with a plan that fit our timeline, even after we had some changes! He was very good at communicating with us, and making sure that the company fit our needs. Our guests had a great time riding on the trolleys, and took many photos of themselves on there, which we thought was awesome. Additionally, I kind of wished we had gotten to ride back on them (we had a getaway car); because they looked like so much fun! Please do not hesitate in the least to use this vendor and I would definitely use the service again! Thanks once again to Joseph and his team for their great service and flexibility!
Amanda Sent on 12/31/2017

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Thank you so much for driving us to our wedding. You made not only one, but two back and forth trips to our venue that was 20 minutes away. Taylor's trolley was perfectly timely and so much fun. Thank you for helping make our day perfect!
Ryan Sent on 12/29/2017

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The trolley picked up my groomsmen and I at a restaurant after dropping off the ladies at the church. The trolley was on time, convenient, and made the day run smoothly. Our time on the trolley was great too, and it made an already awesome day even more memorable! We're grateful to Joseph for making it all happen and paying attention to the details of our day. He was great! Our driver, Tim, was excellent too! Overall, incredibly pleased with the entire experience and highly recommend!
Molly Sent on 12/29/2017

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The trolley added so much fun and charm to our special day! From the scheduling (which was super and made both the bride and mother of the bride relax and enjoy the big day) to the ride itself, I couldn’t be more pleased. My bridesmaids and I had a blast riding the trolley to the church and my husband and I enjoyed a romantic ride to our hotel post reception. It was the perfect touch and made our day even more special! Thank you!
Corey Sent on 12/29/2017

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Let me start by saying I never do reviews, but when it comes to the service I was provided I felt I had to do one. My wedding was on a Friday night in downtown Richmond at 5pm. I mention that specifically because traffic was crazy and it snowed. My driver Clinton Edwards not only got us to every location for pictures without problem, he also got me to my venue at the Main St. Station on time! The owner was very professional and flexible, i was terrified that if my event was cancelled because of weather I wouldn't have transportation. He called and reassured me they would be there for my big day, and if a reschedule was necessary he would be there to work with me. I was extremely pleased with the service and would recommend then to anyone!! Thanks again for making my big day special!
Cindy Sent on 12/29/2017

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I loved the look of this trolley. We have some fantastic pictures with the wedding party.

Joe Taylor was so easy to work with.

I would definitely recommend this to anyone else looking for a fun and memorable experience.
Dennis Sent on 11/15/2017

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We hired the trolley to provide transportation from a "glamping" campsite (Sandy River Retreat) to The Barn at Timber Creek in the Farmville area. The trolley had to come out from Richmond and spend the day with us. Two trips in the morning to get the wedding party and family members to the wedding, and one return trip (a number of people left on their own from the wedding). Joseph was very helpful throughout the process, providing us with options and very fair pricing. He coordinated with the wedding organizer and photographer to make sure everything was planned properly. And our driver, Tim, could not have been more patient with the wedding party when they were running late (surprise!) and was so helpful throughout the day. What a great way to get to a wedding!
User2905495 Sent on 12/12/2016

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We had an awesome time! Tim Raugh was the perfect host for our Christmas get together!
We will book again next year!
Brittanny Sent on 07/20/2016

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Loved using Taylors Trolleys! So flexible for our wedding day and our driver was a lot of fun ! We had separate trips for our Bridal Party and Groomsmen and it worked out great! We were even able to book additional time to have the trolley take our guests from ceremony site to reception site! Would absolutely recommend and book again! Thank you again!
User2680237 Sent on 07/10/2016

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Taylor's Classic Travels was a great addition to our wedding! They responded with detailed information about their services and were willing to accommodate the needs of our tight schedule the day of the wedding. The driver showed up early to pick up the bridal party and was friendly and courteous! We thoroughly enjoyed having the trolley as part of our wedding and would recommend to our friends.
User2287500 Sent on 08/26/2015

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Tim was so much fun! He made our wedding day really special.
Molly Sent on 04/26/2015

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We had a wonderful Valenetine's Day thanks to Taylor's Classic Travels. We literally just had to show up and then we were whisked away on a wine, champagne, chocolate and cheese sampling adventure. We visited three beautiful vineyards and ate dinner at a local restaurant along the way. The tour guide and driver were attentive and very friendly. I highly recommend Taylor's Classic Travels!
User2096932 Sent on 04/14/2015

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My Fiancé and I Went to their Valentines Day Heart of Virginia Wine trail and couldn't have been more impressed with the experience. We had such a great time and the people were very friendly. I would definitely go again :)
Daphne Sent on 04/14/2015

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We hired Taylor's Classic Travels on the recommendation of a friend. We did the Heart of VA Wine Trail. It was an absolutely fabulous deal and there were 14 of us on the trip. From my initial phone call to Tarra, she was extremely friendly, knowledgeable and genuinely concerned that her services would meet our expectations. She was very flexible and easy to work with as we were settling on a final date for our tour. Our driver Arlin was also great. If you have an option to request him, please do so. This is a professionally run operation and I would not hesitate to recommend them for weddings, wine tours, or whatever celebration life brings !
User2060444 Sent on 03/07/2015

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They were easy to work with and a perfect complement to my New Orleans themed wedding!

Taylor's Classic Travels's reply:

Thank you!
Katherine Sent on 03/06/2015

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Awesome company - always called me back or emailed me back - very responsive. Great driver. We had a lot of fun on the trolley!

Taylor's Classic Travels's reply:

"Fun" is our favorite thing... Thank you, Katherine!
Catena Sent on 03/06/2015

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Bridesmaids enjoyed the ride to venue from the hotel. Pictures were great and journey priceless.

Taylor's Classic Travels's reply:

Thanks very much, Catena!
Sarah Sent on 01/29/2015

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We had a wonderful experience working with Taylor's Classic travels for our wedding...they really were so professional and courteous. The driver arrived everywhere on time and was so polite and accommodating. And Terra was a pleasure to work with as well. The classic trolley was SO neat (all the guests loved it) and very comfortable! Would definitely recommend and encourage this to anyone. :)

Taylor's Classic Travels's reply:

Thank you, Sarah. It was our pleasure!
Meghan Sent on 01/20/2015

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Was an amazing time and want to do it again next year :) Wonderful staff, very friendly and willing to work with any needs you may have.
Judy Sent on 11/04/2014

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We used this vendor for the 2013 Tacky Light Tour. We had so much fun. Our driver was wonderful and very accommodating. He even took our family picture. We would definitely use them again.
Ashley Sent on 10/27/2014

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Our company had a wonderful night on the tacky light tour. Our driver was very knowledgable and so much fun on the tour! Will 100% recommend!
Susie Sent on 10/22/2014

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This was so much fun .. All of our employees just loved it.. They went above and beyond our expectations .. Would recommend them for all types of functions .. Birthday ,weddings ,engagements etc.
Nancy Sent on 10/21/2014

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We took the Tacky Light Tour on the Trolley and it was such a fun event!! The driver was very professional and friendly, too! After living in Richmond most of my life and always driving around to look at the tacky light displays, this light tour took me to places that I had never seen before. The trolley was a great way to have the whole group in one vehicle and we could all sit back and relax. So much fun!!
Patricia Sent on 10/17/2014

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We were provided with a delightful tour of the West End of Richmond's Christmas lights. I invited my sister and our friend and her daughter, my 4 grandchildren, my daughter-in-law, my daughter and her husband.
Shari Sent on 10/16/2014

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Absolutely spectacular trolley experience! Can't wait to ride with them again & again!
Carolyn Sent on 10/14/2014

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We had a great night on the Tacky Light Tour! The trolley was full of only our friends and family. The driver was polite and attentive to all our needs.Would recommend this company to any one.He took pictures for us and we all had a safe happy night.
Carolyn Johnson
Ross Sent on 10/09/2014

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The Trolley was incredible. We had a blast!
Chantel Sent on 09/04/2014

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The trolley was everything my husband and I expected and more!!!! I had to shop around for months looking for a trolly that was able to accomodate my request; which was reasonable pricing and able to accomodate my wedding party from my ceremony venue to my reception hall and THEY DID!!!! I DEFINITELY RECOMMEND TAYLORS CLASSIC TRAVELS FOR ANY EVENT!!!
User1792210 Sent on 09/02/2014

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Owner was very pleasant to work with.
User1645308 Sent on 06/03/2014

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Joseph was very helpful, professional and friendly. He went above and beyond my expectations to help provide transportation for my event. If I ever need a trolley in the future I would definitely call Taylor's Classic Trolley.
Kimberly Sent on 05/15/2014

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Taylor rentals had the most friendly and professional staff. They were curtious to our guest and made our special day fabulous and fun!! We will definitely use them for events in the future. Many thanks to Joe and team!
Jessica Sent on 04/07/2014

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My in laws provided this trolley so our entire family could go on the tacky light tour together. We had THE best time! The trolley was clean and it was the perfect way to get around as a group. Our diver was was kind and easy going too.

Taylor's Classic Travels's reply:

Hi Jessica,

Thank you for the great review, hope to see you next Tacky lights tour. Keep us in mind for the wine festival/tours.

P.S. Like us on Facebook
https://www.facebook.com/TaylorsClassicTravels?ref=hl

Joseph Taylor
Taylor's Classic Travels
User1575372 Sent on 04/03/2014

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Great time had by all! Arrived on time and took us to all of the best places to see Christmas lights!

Taylor's Classic Travels's reply:

Thanks you for the great review, Hope to see you this X-Mas!!

Joseph Taylor
Taylor's Classic Travels
Mark Sent on 09/07/2015

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We used this wonderful Trolley to transport the bride and groom from the venue (main street station) up the road to their honeymoon suite at the Berkley Hotel. After, it circled back and took the weeding party up the road to the Tobacco Company. From their it took them "bar Hopping" along Cary Street for the remainder of the 3 hours.
Annette Sent on 02/02/2015

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We had a great time on the tour. We are booking again for our office Christmas party. Staff attentive and helpful. Worth every penny!!

Taylor's Classic Travels's reply:

Thank you, Annette!
Al Sent on 01/15/2015

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I've known Terra for some time, and she has taken her high standards with her to her new venture. My daughter and family were visiting from England, and it was a highlight of the time with us!
User2303660 Sent on 09/07/2015

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At my wedding we had a great experience with this company. They drove off my wife and I after leaving the reception, and they dropped us off at our hotel. Then they circled back to the reception to pick up family and friends to drive them to the tobacco company bar in downtown richmond. I believe they went back a few times and picked up more than just our wedding party, which was requested and was excellent so that everyone was present at the "after party" before we arrived. The trolley is a well kept, old/classic trolley style bus and upon entering the bus we were excited by the quality. It definitely fit the need for the short ride we needed while downtown, and the driver even had waters and other drinks on the bus.

The downside was that the driver seemed rushed for some reason. Even though he was booked for 9pm-11pm, after he dropped off my wife an I at our hotel he proceeded to ask us if he was "done" or if he needed to pick up anyone else. After we instructed him to go back and pick our friends as requested, he did so which was great, but again as he saw my wife and I walking across the street to go to the "after party" he proceeded to ask us again if his job was "done" even though it was only 1015pm and we had him booked through 11pm. Ultimately we let him off early, but we wish that we had not because some of our friends had to get cabs/ubers to go to their hotels around 1045pm. I was slightly disgruntled by this, on my wedding day I shouldn't have to worry about that kind of thing I wish he would have just stuck around till 11pm but no worries.
Patricia Sent on 10/25/2014

4.2 out of 5 rating
- Quality of service
  4 out of 5 rating
- Average response time
  4 out of 5 rating
- Professionalism
  4 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  4 out of 5 rating
This is a smart way to enjoy yourself and a small group of friends for a night out on the town. You can indulge in spirits and leave the driving to someone else. My guests are still raving about the event and want to know when we are going to do it again.
User1864652 Sent on 10/15/2014

4.2 out of 5 rating
- Quality of service
  4 out of 5 rating
- Average response time
  4 out of 5 rating
- Professionalism
  4 out of 5 rating
- Value
  4 out of 5 rating
- Flexibility
  5 out of 5 rating
We had a great time on our Tacky Light Tour last December. The driver was both professional and fun and was very flexible with our times. We will definitely make this a holiday tradition!
Deiree Sent on 10/29/2014

4 out of 5 rating
- Quality of service
  3.5 out of 5 rating
- Average response time
  4 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  3.5 out of 5 rating
- Flexibility
  4 out of 5 rating
The holidays are a great time to view all the light and decoration displays that Richmond has to offer. Using the Taylor Transportation service is a great way to sit back, relax and enjoy the lights. The service was prompt, on time and provided options for pick up/drop off locations. The driver was friendly and knowledgeable about the different locations. The trolley is a different mode of transportation with an observation deck on the back. I would suggest cushions for the wooden benches to make the ride more enjoyable.

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