Sylvia's - Amling's Flowers Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.7 out of 5 rating
4.7
Very good
74 reviews
Recommended by 95% of couples
-
Quality of service 4.8 out of 5 rating4.8
-
Average response time 4.7 out of 5 rating4.7
-
Professionalism 4.7 out of 5 rating4.7
-
Value 4.7 out of 5 rating4.7
-
Flexibility 4.8 out of 5 rating4.8
+33
User photos
-
Nicole Sent on 08/28/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Jerry was super professional and detailed!
Jerry from Sylvia's was super professional and timely with replies! I didn't really know what I wanted for our wedding and sent a few 'aspirational' images that I thought were pretty. Thankfully, Jerry was able to give more clarification and redirect me to an even MORE STUNNING option that worked with my budget. Including small details like my 'something blue' and a pin from one of our favorite movies were nicely implemented and made it even more special. THANK YOU ALL! -
Quality of service
-
Elizabeth Sent on 06/22/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Highly Recommend For Wedding Flowers
The flowers from Kristina at Sylvia's for my wedding were beautiful and she had great customer service! I liked at the initial meeting with her that she was able to make a quote while we were there, and even when everything happened with the pandemic she checked in with me and was able to still do the flowers for us. She was also very nice about having to change our order around since we had to make it much smaller than we had originally planned. I really appreciated her attention to detail and communication- she was always very quick to respond. I would highly recommend Sylvia's. -
Quality of service
-
Danaca Sent on 12/20/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Gorgeous, Flexible, Affordable
Sylvia’s provided the floral arrangements for my wedding in September, and they were stunning! I can’t say enough about Sylvia’s and how much we loved what they did for us! Kristina was so easy and comfortable to work with from the beginning. During our first meeting, we talked through everything I was looking for, and she was flexible and super helpful as we finalized the decisions. She worked with my budget and didn’t pressure me into adding things, which was MUCH appreciated during the pricey wedding planning season. She was able to present me with realistic and affordable (but still beautiful) options for every dream idea that popped into my head about what I wanted my flowers to look like. I felt confident that she understood what I was looking for when I left our consultation.
When I saw the bouquets for the first time on the wedding day, they were exactly what I had envisioned - absolutely gorgeous and dreamy, and I could barely take my eyes off of them. They added a lovely touch to the day and all of our photos. I couldn’t have been happier with what Kristina put together for us. I would recommend Sylvia’s to anyone who is looking for beautiful flowers for an important event.
-
Quality of service
-
Anne Sent on 11/06/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Kristina was amazing!
I loved my flowers from Sylvia - Kristina was amazing to work with and the bouquet turned out perfectly. She helped make the reception hall look beautiful, was professional, on time, and everything looked great. I couldn't be happier! -
Quality of service
-
Alexandra Sent on 10/09/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Exceptional!!!
Sylvia's-Amling's florists were a pleasure to work with and helped our vision come to life! The floral arrangements were a huge hit at our wedding; could not be happier!!!! Thank you!!! -
Quality of service
-
Katie Sent on 10/20/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful Flowers; Worked with my Budget!
I highly recommend Kristina at Sylvia Flowers for wedding flowers!! I felt like I was working with a friend who wanted the best for me. She is extremely kind and professional and was able to work with my budget and create beautiful bouquets that looked amazing! When I came into the shop, she would always greet me with a smile and was eager to show me how the flowers were coming along. She was quick with communication via email and phone and very professional. Kristina is something special and very talented when it comes to making your wedding day beautiful!! -
Quality of service
-
Jessica Sent on 10/10/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our flowers were stunning. I am having my boquet freeze dried because I just cannot part with it. All the arrangements for the tables and the ceremony were outstanding. We were able to build a custom OOAK arrangement and it all turned out so lovely. Thank you! -
Quality of service
-
Deborah Sent on 10/06/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Kristina helped me with my order. She responded promptly with my requests and would email me right away with any questions. The flowers they placed around the gazebo looked beautiful and I loved the bouquet they designed. If I lived closer to the area I would definitely go to this store for all my floral needs. I would also book them again if I ever need floral decor for an event! -
Quality of service
-
Victoria Sent on 09/13/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We LOVED our wedding flowers from Sylvia's! I had 4 different people recommend them so I had to see what they hype was all about and they did not disappoint! Kristina helped us decide what we wanted and turned our dream into a reality! My only complaint is that real flowers die and I would have loved to keep them forever to look at! They did my bridal bouquet, the centerpieces and our piece for our head table and everything was gorgeous! They also were able to accommodate last minute flower crowns for my nieces and they were adorable!-
-
-
+3 photos
-
Quality of service
-
Rachele Sent on 09/12/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had the pleasure of working with Kristina from Sylvia's for our May wedding and I am so happy with our decision! During our first meeting with Kristina, she made picking out flowers an easy and fun process. She was able to put together mock bouquets for me when I was unsure how combinations may look and brought to life all those pinterest pictures I showed. Kristina was very affordable and able to be flexible with our vision to fit our budget. We were able to use some of our own decor in our centerpieces, and they made it easy to drop off knowing it would be taken care of. The flowers turned out amazing on our wedding day; delivery and set up were timely as well as pick up afterwards. I would highly recommend Sylvia's for event flowers and Kristina to work with! Thank you for all your help making our day beautiful! -
Quality of service
-
Kaitlin Sent on 08/29/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing Experience!
We booked Sylvia's Flowers for our ~200-person wedding in the city on 8/4/18. We chose them because this is where my husband and I got our flowers for our high school dances. I was blown away by Kristina, who coordinates flowers for events at Sylvias. She was professional and creative; she took my idea and provided helpful recommendations which resulted in a stellar final product. She also always responded promptly (you could not even tell that she is part-time). A few months before the wedding, I decided that I wanted to have my bridesmaids hold flat baskets instead of bouquets. Kristina helped me coordinate the baskets and even spray painted one so that it matched the rest. They looked great.
One final note. I got married in East Lakeview on the Saturday of Lollapalooza weekend. We scheduled the personal flowers to be delivered to my condo on the north side of the city in the morning and the reception flowers to be delivered at the venue at 5:00 PM (we got two separate deliveries for only a $50 fee!) I was worried about the flowers showing up on time given that it was Lolla weekend, but I saw the delivery van pull up at 4:45 and everything worked out great. I was extremely happy and received many compliments on the assortments of roses and succulents. There were absolutely no glitches leading up to or on the day of with respect to the flowers.-
-
-
+7 photos
-
Quality of service
-
Jenny Sent on 08/29/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Sylvia's Flower is by far the best flower shop I have ever dealt with! I had my wedding is June of this year and my flowers were fabulous! I was working close with Kristina and Jerry and I couldn't ask for better service. They both are very prompt with getting back to you and knowledgeable. My flowers for my wedding came out better than I could ever expected! Big thumbs up to Kristina and Jerry! Thank you for making my special day even more special! -
Quality of service
-
Kelsey Sent on 08/29/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Loved Kristina at Sylvia's! The flowers were perfect and exactly what we asked for. I was complimented multiple times on how gorgeous the bouquets were! Kristina was very responsive, accommodating, and attentive. The price was also very reasonable. Highly recommend to everyone in need of wedding flowers! -
Quality of service
-
Kristen Sent on 08/20/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Kristina was AMAZING. She worked with my husband and I to make sure everything was exactly what we wanted. She was flexible when I needed to make changes. The set up of the day of our wedding was incredible! She went above and beyond for us. Thank you so much! -
Quality of service
-
Barb Sent on 07/21/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We were very impressed with the expertise and quality of the flowers for our daughter's wedding. We worked with Kristina and was very impressed with her creative ideas and the customer service she provided. Weeks prior to the wedding, we made some changes to our order and she was extremely accommodating! She responded to phone calls and emails within 24 hours. -
Quality of service
-
Courtney Sent on 07/11/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Kristina is absolutely amazing! Being in the industry, I have worked with Kristina on multiple events and I knew that I had to have her as my florist for my big day! She took the time to meet with me on multiple occasions and made my vision come to life! Kristina nursed Peonies for a week to ensure that they would be bloomed and beautiful for my bouquet! She accommodated last minute requests and was on site setting up my arrangements the day of! Kristina went above and beyond to make sure everything was perfect. I would highly recommend Kristina and the Sylvia’s florist team!-
-
-
+3 photos
-
Quality of service
-
Colette Sent on 06/20/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Kristina made the process easy and enjoyable! From our first meeting and up until our wedding I give everything an A+! At our first meeting I showed Kristina pictures of what I wanted and it was executed perfectly on the day of. From the arrangements, to the bouquets, to the boutonnieres, to the corsages, everything was perfect. Thank you Sylvia's (and Kristina) for making our day so beautiful! I only have our sneak peek photos, so none of the arrangements yet, but I will come back and post when I get them. Thank you, thank you, thank you! -
Quality of service
-
Suzan Sent on 06/18/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Kristina was a bride's dream come true. Creative, collaborative, concise, communicative. Open to anything, her artistic professionalism was matched by the quality of design and sheer flower power. Ocean song roses lasted 8 days beyond the wedding- unheard of! We fielded compliments all day & night. Put your ideas in her hands and relax. Your wedding will be gorgeous and at competitive prices without hiccups. Thanks Kristina!! -
Quality of service
-
Elizabeth Sent on 05/15/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Sylvia’s Flowers made absolutely stunning arrangements for my wedding for both the ceremony and reception. Kristina was wonderful, helping me to decide on the arrangements and helping me to create a floral plan to suit my budget. She responded promptly to my many emails, making any adjustments as I requested them. The many centerpieces, pew arrangements, bouquets, corsages, boutonnieres, and many more were even more beautiful than I hoped for. I was so thrilled with how everything turned out. Thank you, Kristina! -
Quality of service
-
Maria Sent on 04/28/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Sylvia's was my flower vendor for my wedding. They did an amazing job with all of the flower arrangement, as well as with my bouquet ❤ Kristina was very easy to work with and accommodated all of our requests.
Thank you Sylvia's Flower Shop crew for making my wedding memorable! -
Quality of service
-
Danielle Sent on 12/06/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Kristina did all of the flowers for my wedding, and they were just gorgeous! In addition to being the most beautiful wedding flowers I have ever seen, hers were also the most reasonably priced of all the florists I checked out. I used to work for a florist and I have seen the good, the bad, and the ugly, and her work is breathtaking! I preserved my bridal bouquet and even that still looks stunning, so much so that it is sitting on my mantle in a vase. My photographer even commented on how well the flowers turned out in comparison to other arrangements that she has seen. Thank you Sylvia's! -
Quality of service
-
Kristen Sent on 12/03/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We worked with Kristina for our wedding in September and she was amazing!!! She was great with coming up with ideas and suggestions and our flowers could not have been more gorgeous! She was very willing to work within our budget and the product was exactly what we had hoped for. She was also so flexible as we revised and refined our order and made it so easy and convenient on the day of. I received so many compliments on my bouquet, it was exactly what I pictured. We also decided a few months before to have an arrangement for our unity candle and it was incredible! It looked amazing at the church and we also used it at Kristina's suggestion at our head table at the reception. It really added the finishing touch to the room; it was worth every penny. I had complete faith in her setting up the reception the day of and she did not disappoint! Our room was exactly what we had hoped for and we received compliment after compliment on how beautiful it was. All in all we'd hire her again in a heartbeat and highly recommend Sylvia's! -
Quality of service
-
Brittany Sent on 10/20/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The experience I had for my wedding with Kristina at Sylvia's Flowers was beyond amazing. From the bouquets, to the arch and aisle decor, all the way to the cake topper - they truly went above and beyond what we could imagine. It was the perfect additions to our day. Kristina was so helpful and professional, she sealed the deal with us choosing Sylvia's Flower for our wedding. She suggested a flower wand for our flower girl, and let me tell you it was a huge hit! She just thought it was the coolest thing! Thank you so much for such a wonderful experience. -
Quality of service
-
Danielle Sent on 10/05/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Where do I ever start?! I really could not be happier with Kristina and Sylvia's Flowers. Kristina was exceptional throughout our entire wedding process. She was always extremely fast with answering any questions I had and very accommodating with requests. I knew I wanted to wear a fresh flower crown on my wedding day but was nervous to wait until the day of to see what it looked like so Kristina was kind enough to create a sample one for me ahead of time. It was beautiful!!
As for the bride and bridal party bouquets, I shared with Kristina our color scheme and showed her just a few example photos of flowers that I liked, but other than that I left the creativity up to her. And WOW! The flowers were even more beautiful that I had imagined! My bouquet included frosty green succulents, which I have since re-potted and now get to enjoy even longer! I really can't thank Kristina and her team enough for helping make my day so special. -
Quality of service
-
Jackie Sent on 09/16/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Kristina did a wonderful job! Beautiful arrangements! -
Quality of service
-
Eric Sent on 09/08/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The flowers that Kristina put together for us at the church and the reception were absolutely beautiful and matched my hopes and expectations perfectly! It was also a pleasure working with Kristina in the planning process, as she was patient, creative and easy to work with. I can only give Sylvia's and Kristina my highest recommendation if you are looking for a florist for your wedding or special event. -
Quality of service
-
Margaret Sent on 08/07/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Kristina was so helpful when planning my flowers! She created beautiful and unique centerpieces that really made an impact at the reception. Kristina also made sure my bouquet had all the personal touches I asked for. Highly recommend them to any bride! -
Quality of service
-
Meagan Sent on 08/07/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Loved working with Kristina! She knew exactly how I wanted my flowers to look and went above and beyond! The arch with flower arrangements attached to for the ceremony was so beautiful and perfect! -
Quality of service
-
Tammy Sent on 07/26/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
What a great experience from start to finish. After reading other positive reviews and speaking with other florists, I met with Sylvia's and shared my ideas for what I wanted for wedding flowers for my wedding party. I immediately knew this was the florist I wanted to work with. Kristina followed up with me and created the most beautiful flowers for all of us, including a custom Cubs boutonniere for my husband. Between flower choices, colors, adding pearls to where I held my bouquet, to labeling each arrangement, no detail was left to chance. I also very much appreciated that Kristina helped me stay in my budget. I might add, that not only were all of our flowers just beautiful, there was a very last minute change for pictures due to weather, and Sylvia's was so accommodating in splitting the delivery between two locations. I wouldn't hesitate for a minute to highly recommend Kristina and Sylvia's Flowers for any occasion.
Tammy M. -
Quality of service
-
Brianna Sent on 07/02/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The flowers we got from Kristina were perfect! My bouquet was prettier than I could have ever dreamed, and she was such a pleasure to work with!! -
Quality of service
-
Michelle Sent on 05/05/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The flowers for my wedding were PERFECT! I sent them a picture of what I wanted and it turned out exactly as I had envisioned. Wonderful service for an amazing price. -
Quality of service
-
Brittney Sent on 04/02/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Kristina did a great job of listening to our inspiration and ideas and then translating them into flowers that would make our wedding feel extra special. All of the pieces turned out gorgeous, especially the lit archway we used. I have come to this florist many times as far back as high school and they have always done a great job. I would recommend. -
Quality of service
-
Kelly Sent on 08/10/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I worked with Kristina to help with my wedding flowers, and she was fabulous. Very professional, very helpful, and gave great direction when I wasn't sure what to do. I provided her with the picture ideas I had and she nailed it. I got exactly what I envisioned. She responded in a timely manner to any questions or changes I had. I want to THANK YOU Sylvia's for everything and helping me from the beginning, following up, being flexible and overall being so wonderful to work with. The flowers were EXACTLY what I wanted and were gorgeous. Everything was perfect and smooth!!!! The delivery was on time and accommodating. It definitely took a weight off of my shoulders to use such a great vendor. I highly recommend Sylvia's to anyone looking for quality, professional, and gorgeous arrangements. My experience working with you was above what I expected. -
Quality of service
-
Katie Sent on 06/14/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We just booked Sylvia's for our November wedding and have been nothing but impressed and happy with the service we received thus far from Kristina! She's professional and prompt -- as a bride-to-be, there's nothing better to calm down the planning stress. From our one meeting, it's clear she knows her flowers and loves what she does. I look forward to finalizing our wedding day flowers and can't wait to share how the flowers turned out. -
Quality of service
-
Kristen Sent on 10/20/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Sylvia's did an awesome job with my flowers! Kristina totally understood my vision and she nailed it! I could not have been happier with how the floral centerpieces and bouquets turned out - they were stunning! Kristina was very easy to work with and very responsive. I definitely recommend Sylvia's! Not to mention, they were very affordable. -
Quality of service
-
User2147691 Sent on 04/02/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We ordered our wedding flowers from Sylvia's. They did an amazing job and the arrangements were absolutely stunning. I recommend making your consultation meeting early in your planning, as their spots book up quickly. Rich and Kristina were most wonderful to work with throughout the planning. -
Quality of service
-
Julia Sent on 08/19/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our flowers for our wedding were absolutely stunning & perfect. Couldn't have asked for a better florist! -
Quality of service
-
Jessica Sent on 06/27/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Sylvia's flowers did a wonderful job with my wedding. I loved everything they put together for me! -
Quality of service
-
Meredith Sent on 11/15/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
This place was wonderful! The wedding coordinator, Rich, was so helpful and made my vision come to life. They did a great job and a month later my bouquet is still in a vase on my table! -
Quality of service
-
Lisa Sent on 07/30/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The flowers provided by Sylvia's for my daughter's wedding were absolutely stunning. The bouquets and other floral arrangements were both classic and unique. At our meeting with Rich, the designer, he expressed a genuine interest in what my daughter liked in order for the floral arrangements to be perfect for her. -
Quality of service
-
Ken Sent on 06/19/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Friendly, prompt, and delivered on time. Beautiful arrangements. -
Quality of service
-
Luci Sent on 11/21/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Rich and the staff at Sylvia's were amazing! His vision truly made my wedding day a perfect. The guests were awed by his floral arrangements, and he worked with our budget! We didn't have to sacrifice anything for the flowers of our dreams. Actually, Rich's vision was better than anything I could've dreamed up. He's a true artist. Highly recommended! -
Quality of service
-
Kelly Sent on 11/16/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Sylvia's Flowers provided the bouquets and boutonnieres for our wedding. Working with Rich was great. He had fantastic ideas for my flowers based on the details of our wedding and the season. My favorite suggestion was to have the mothers carry posies instead of wear a corsage. Our moms loved them! Alexa was so easy to communicate with. She was very responsive and on top of everything. The flowers were delivered to our hotel in a timely fashion and looked beautiful. They brought out the colors of our wedding and also the colors of fall. Sylvia's Flowers is one of the best out there! -
Quality of service
-
Vanessa Sent on 06/29/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Sylvia's Flowers was my first pick for my wedding and I'm so happy that I went with them. Rich was my florist and he was great! When I met with him, I could tell that he had a lot of experience and that I could trust him. My flowers were GORGEOUS and the shop was flexible when changes needed to be made. Communication was seamless when emailing Alexa. She was beyond wonderful. My family, husband and I were very pleased! I would HIGHLY RECOMMEND them as they are professional and do a great job! -
Quality of service
-
Jess Sent on 12/19/20115 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My first meeting with Rich, I knew he was the florist for us. He was fun & had a great sense of humor, truly a breeze to work with. I gave him some ideas & he ran with them, showing me examples of every flower & ribbon idea while I was there for my first meeting. He called to check-in with me the week of the wedding & the flowers were delivered on time the day of the event. They were beyond anything I had imagined in my head & when he said "You'll be thrilled" he wasn't kidding - The workmanship on the bouquets brought a tear to my eye, every petal was in perfect place & the colors were breathtaking. I would go back to this florist in a heartbeat, they were incredible. STRONGLY recommend!!!! -
Quality of service
-
Aimee Sent on 11/06/20115 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Initially I met with a few florists recommended by our venue, but Sylvia's beat them all by far. I consulted with Rich for my 10/08/11 wedding, and it was wonderful. I brought my "inspiration" pictures and he was off! He had awesome ideas. Some things I was unsure of on paper, but I trusted him completely.
In addition to bridal party flowers, Sylvia's provided a willow branch cake ring and black arch covered in willow branchs, lights, flowers and greenery. In our outdoor setting it looked AMAZING! Sylvia's prices were extremely reasonable, and Rich was very flexible and helped stay within my budget. The only minor blip we had was the flower girl baskets. The basket I was shown at consultation was not the same basket I received on my wedding day. The baskets were still cute, but not what I ordered.
When I saw the finished products, all the bouquets were amazing - especially mine! Everyone was asking who our florist was! I could not have been happier with how everything turned out! -
Quality of service
-
Amanda Sent on 05/11/20115 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We were recommended to Sylvia’s Flowers by several co-workers, and with good reason; we loved them! We worked closely with Rich and he was very knowledgeable about different types of flowers. I brought in several photos of flowers and bouquets that I liked and his vision turned out even more beautiful than I could have even imagined. He even personalized the ivory ribbon on my bouquet with a crystal embellishment to match my wedding dress. This company is so flexible. We had purchased our own vases, stones, and floating candles for the centerpieces and they were able to use our items and adjust the price because we were able to provide everything except the actual flowers. They were early dropping off the flowers and the staff is so organized and professional. We would absolutely use Sylvia’s Flowers in the future! -
Quality of service
-
Katie Sent on 11/18/20105 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
MOTB perspective: I loved Sylvia's Flowers! We had a relatively low flower budget and I was concerned that the flowers might look "skimpy." No need to worry! Sylvia's prepared beautiful, colorful bouquets, boutonnieres, and arrangements. The consultant was open to my daughter's suggestions and came through with gorgeous, textured, colorful fall flowers. The deliveries were accomplished without a hitch even though the church had us on a pretty tight schedule. Again-super job, Sylvia's! -
Quality of service
-
Katie Sent on 06/15/20095 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My wedding flowers were perfect! They were absolutely beautiful and exactly what I wanted. -
Quality of service
-
Megan Sent on 11/13/20085 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Even though I was not able to talk with her directly due to living out of state, she knew exactly what I wanted and everything was perfect and gorgeous! The price was also reasonable and she never pushed things that we did not want. -
Quality of service
-
Emily Sent on 10/13/20085 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our flowers were BEAUTIFUL. Everything was incorporated so well, they really enhanced the wedding party and brought everyone together. Everything from my bouquet, the bridesmaids, the flower girl baskets, the centerpieces, everything was fantastic! They are also wonderful to work with. I worked primarily with Cindy and Judy, both were incredibly knowledgeable and knew how to express what I wanted, and made it even better! -
Quality of service
-
Cara Sent on 10/04/20085 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Sylvia's did a wonderful job with the flowers and centerpieces. Judy and Jean were great to work with, helped suggest colors and flower types, and stayed within the budget we had set out. They followed up a few weeks before the wedding and verified the info and I added a cake topper without a problem. They were so easy to work with and the flowers and centerpieces were beautiful! -
Quality of service
-
Jennifer Sent on 09/13/20184.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Kristina at Sylvia’s was by far the best vendor I worked with!!! She knew exactly my vision and made it come to life. She was always extremely responsive and communicated everything I needed to know. She also did my bridal shower and I plan to use her for future events! You will not be disappointed in going with Sylvia’s! They are amazing and your flowers will be beautiful!!!! I got so many compliments, and still do about how beautiful my flowers were. I wish I could have my day over and over again because they helped make it one of the best! Kristina helped create my happily ever after! <3-
-
-
+3 photos
-
Quality of service
-
Erica Sent on 06/10/20184.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Working with Kristina for the flowers for my wedding was amazing! She was so helpful in creating the perfect arrangement for my bouquets. She offered all her professional opinions, and everything turned out perfectly! I brought in a few pictures I had on Pinterest, and she totally got my vision. As the day approached, I called and emailed with a couple of questions and she responded very quickly. The flowers couldn't have been more beautiful! Plus, you can't beat the price! I would definitely return here for any other flower purchases and would recommend her to anyone looking for flowers for their event! -
Quality of service
-
Kylene Sent on 02/14/20104.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
We used Sylvia's flowers in Arlington Heights for the florist for our August wedding. We were so lucky to have been paired up with Beth because she was fantastic. We went in several times with different ideas and price ranges and, due to the economy, had to keep lowering our budget. They were so understanding and flexible and kept coming up with different ways to save money. The flowers were simply stunning and unique. We would definitely recommend Sylvia's- especially if you work with Beth! -
Quality of service
-
Megan Sent on 07/28/20194.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding flowers
I worked with Kristina for my July 20, 2019 wedding. The flowers were absolutely stunning. I could not have been happier with how our bouquets and floral arrangements turned out. 10/10 would recommend Sylvia's flowers! -
Quality of service
-
Nicole Sent on 07/29/20184.8 out of 5 rating4.8
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4.5 out of 5 rating4.5
I had a great experience with Sylvias. I was planning this from out of town and was able to call in as much as needed, and they accommodated my schedule when in town as well. My advice is to make sure you do some research of what you want instead of coming in mostly blind that I did. I was able to call back a month after our first meeting and re-vamp everything we talked about over the phone...doing that made it all perfect! Great experience and would definitely recommend to others. -
Quality of service
-
Adam Sent on 10/10/20164.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
Kristina was wonderful. We had an idea of what we wanted, but relied on Kristina for guidance and consulting on what to do. She and the store manager were accommodating in working with us to fit our budget. The end result was stunning and exceeded expectations. -
Quality of service
-
Tracy Sent on 08/23/20114.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I have been using Sylvias for my flowers since I was in high school and would need them for all of the school dances. They have always beenm very beautiful.
When I met with Rich for a consultation for our wedding, he was so genuine and caring i fell in love with him right away. For someone like me who has never thought of flowers for a wedding before and really had no concept of what I wanted, he was a dream. he had so many great ideas and was so helpful in keeping everything within our budget. He even called me the morning of the wedding and was so wonderful to work with. You would be crazy not to book them for your big day!
Thank you Rich!! -
Quality of service
-
Alicia Sent on 02/21/20114.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
Beautiful flowers and arrangements! -
Quality of service
-
Katherine Sent on 11/01/20104.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Sylvia's Flowers surpassed ALL of my floral expectations!!! For the bouquets that I got, I would have expected to pay much, much more. All I told Cindy was that I wanted bright, fall-colored flowers, lots different textures, and a somewhat loose bouquet, and she delivered the most amazing bouquets I could have asked for. The ceremony/reception flowers, bouttenieres, etc. were all beautiful, too! Everyone kept asking about the groomsmen's bouttenieres -- they were amazing. And, she was really open to my requests for the pomanders and copper wire on the bouquets and bouttenieres. All in all, amazing!!! -
Quality of service
-
Erica Sent on 12/04/20154.7 out of 5 rating4.7
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4.5 out of 5 rating4.5
Did a beautiful job and respected our budget! -
Quality of service
-
Alison Sent on 12/15/20114.6 out of 5 rating4.6
-
Quality of service 4 out of 5 rating4.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
They did a great job. They had to make a fairly last minute change to the flowers, which wasn't a big deal at all. I thought all the centerpieces and bouquets turned out great. They were all very friendly and helpful in making decisions as I'm not exactly great with flowers/decorating. -
Quality of service
-
Lisa Sent on 08/10/20114.6 out of 5 rating4.6
-
Quality of service 4 out of 5 rating4.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Rich, the floral designer, is extremely friendly, outgoing, passionate, and knowledgeable. He seems to love weddings and has an eye for knowing what will work without being a pushy sales person. He was considerate about our allergies to scents and to our budget. For example, he made us the perfect affordable throw bouquet and the shop went above and beyond when they prepared vases we provided when they received them a few weeks before the wedding, even going the extra mile by taking off the price stickers and filling them with marbles. We weren’t too picky about the specific flowers; we allowed Rich to choose flowers that had no scent, were reasonably priced, and matched our color scheme. They bouquets were beautiful! My bouquet was huge and required my husband’s help holding it during all of the photos. I did think that of all of the bouquets, my bouquet was the only one that had brown edges on some of the roses, but it didn’t show in pictures. I was probably the only one to notice. Our center pieces, three hydrangea each in their own vase, were as simple as can be and it worked out just perfectly. The hydrangea lasted for days as long as they were kept in water. At Rich’s suggestion because I didn’t want the men to wear pink or purple, the men received blue hyacinth boutonnieres. By the end of the night, none of their hyacinth were intact because the little blossoms fell off after hugging family and friends all night. Overall, Sylvia’s was a good choice because Rich is an artist and he’s willing to work with his customers to make them happy. -
Quality of service
-
Colleen Sent on 12/05/20164.5 out of 5 rating4.5
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
Sylvia's Flowers went above and beyond our expectations for our flowers. Kristina was nothing but perfect in helping us decide what flowers compliment each other, all at an affordable amount. She understood our budget and was willing to help out in every way so that we didn't go over. Our flowers turned out perfect and lasted well past a week of our wedding. Highly recommend them! -
Quality of service
-
Kate Sent on 12/17/20104.5 out of 5 rating4.5
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
We were very happy with Sylvia's. They really got to know us and what we would like as far as arrangements are concerned. Rich did a great job! It was so much more than we expected. -
Quality of service
-
Megan Sent on 10/06/20094.5 out of 5 rating4.5-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 3 out of 5 rating3.0
-
Flexibility 5 out of 5 rating5.0
Sylvia's flowers did an amazing job! Beth was my consultant and she was always good a listening what we wanted and put everything together so nice. They arrived nice and fresh and looking great. The only reason why I gave a lower review for the value of cost is not because Sylvia's is any more expensive then the other local places..just cause its crazy how expensive flowers are...over 200 dollars for a bouquet of mostly roses, but thats the reality of it.. -
Quality of service
-
User864989 Sent on 08/10/20114.4 out of 5 rating4.4
-
Quality of service 3.5 out of 5 rating3.5
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Rich, the floral designer, is extremely friendly, outgoing, passionate, and knowledgeable. He seems to love weddings and has an eye for knowing what will work without being a pushy sales person. He was considerate about our allergies to scents and to our budget. For example, he made us the perfect affordable throw bouquet and the shop went above and beyond when they prepared vases we provided when they received them a few weeks before the wedding, even going the extra mile by taking off the price stickers and filling them with marbles. We weren’t too picky about the specific flowers; we allowed Rich to choose flowers that had no scent, were reasonably priced, and matched our color scheme. They bouquets were beautiful! My bouquet was huge and required my husband’s help holding it during all of the photos. I did think that of all of the bouquets, my bouquet was the only one that had brown edges on some of the roses, but it didn’t show in pictures. I was probably the only one to notice. Our center pieces, three hydrangea each in their own vase, were as simple as can be and it worked out just perfectly. The hydrangea lasted for days as long as they were kept in water. At Rich’s suggestion because I didn’t want the men to wear pink or purple, the men received blue hyacinth boutonnieres. By the end of the night, none of their hyacinth were intact because the little blossoms fell off after hugging family and friends all night. Overall, Sylvia’s was a good choice because Rich is an artist and he’s willing to work with his customers to make them happy. -
Quality of service
-
Jen Sent on 09/09/20104.4 out of 5 rating4.4
-
Quality of service 5 out of 5 rating5.0
-
Average response time 3.5 out of 5 rating3.5
-
Professionalism 5 out of 5 rating5.0
-
Value 3.5 out of 5 rating3.5
-
Flexibility 5 out of 5 rating5.0
Rich was a mastermind! Not only did he have great ideas, but he was able to show them off as well! He gave us good rates and unbelievable centerpieces! Thanks so much!!! -
Quality of service
-
User1299758 Sent on 08/23/20134.1 out of 5 rating4.1
-
Quality of service 5 out of 5 rating5.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 3.5 out of 5 rating3.5
The flowers for the wedding were beautiful! We wanted a colorful mix, and had a lot of changes along the way from what we wanted-- in the end we were very happy! -
Quality of service
-
User1712837 Sent on 07/15/20142.3 out of 5 rating2.3
-
Quality of service 4 out of 5 rating4.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 0 out of 5 rating0.0
-
Value 4 out of 5 rating4.0
-
Flexibility 2.5 out of 5 rating2.5
I used Sylvia's flowers for my recent wedding, and while some elements turned out amazing, others flopped and there was definitely a lot of unprofessionalism. We worked with Rich, and although he didn't have the greatest customer service ever, he was ok, had great ideas, and the price was really great. We used them and had it all arranged to be delivered at 12:30 for my 3pm church ceremony. We called to confirm with them a week before and they said we were all set. We got into the church at about 2pm and there were no flowers. We didn't really make a deal of it then, because I still wasn't dressed and there was a lot of other things to focus on to get ready for the ceremony to start in an hour. At 2:30 when they still weren't there a relative called and was informed they were on there way. Then it was 10 minutes before the ceremony was scheduled to start, still no flowers, and now my mom is frantic and we had to force all our guests (who were getting antsy) to wait in the lobby. We called them again, and they were incredibly rude, telling us in a nasty tone, "well I said they were on their way." We explained to them that our ceremony was now in 10 minutes, guests weren't allowed to sit in the church, and the flowers were already more than 2 hours late, but she just hung up.
When the flowers did get there, about 5 minutes before the ceremony, most of them were truly beautiful (many of them has many more flowers than we paid for). However, the pieces in the back of the church were not at all what I asked for, and I really didn't care for them, and my honorary bridesmaids never even got there flowers. I wouldn't not recommend them especially to those on a budget, but definitely proceed with caution. Make sure to be very descriptive with them about what you want, and call them as soon as they open the day of your wedding. The manager is supposed to call us today. At very least I hope that we get refunded for the flowers we didn't get. -
Quality of service
-
Connie Sent on 05/12/20112.1 out of 5 rating2.1
-
Quality of service 2 out of 5 rating2.0
-
Average response time 2.5 out of 5 rating2.5
-
Professionalism 2 out of 5 rating2.0
-
Value 1.5 out of 5 rating1.5
-
Flexibility 2.5 out of 5 rating2.5
Sylvia's Flowers has a lovely exterior, but falls flat on the all important element of customer service.
I was initially very excited to work with them creating my floral arrangements, but on my return trips was never met at the door, greeted properly, and my name was never remembered by the designer who initially spent time with me.
It was very frustrating, but I had already given the shop my initial deposit, and always try to hope for the best in any situation.
On the day of my wedding, the flowers arrived and were absolutely NOT what I had asked for, paid for or envisioned.
I literally broke down in tears when I saw what was delivered.
I felt as though all of my research into arrangements, colors, styles and sizes of bouquets was completely ignored, and I would hate for any other bride to feel this way as well.
-
Quality of service
-
Katie Sent on 03/26/20142 out of 5 rating2.0
-
Quality of service 3 out of 5 rating3.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 1 out of 5 rating1.0
-
Value 2 out of 5 rating2.0
-
Flexibility 3 out of 5 rating3.0
At first Rich was nice, easy to work with, and was respectful of my budget. My FLOWERS were beautiful. The bouquets and unity candle arrangement looked gorgeous. The centerpieces, which I had planned with Rich to be floating candles in vases with translucent gel beads and ivory pearls turned out to be a nightmare. I had brought in a set-up to show Rich and he said it would not be a problem to re-create for my wedding. I had calculated numerous times how many translucent gel beads to purchase from an outside source. On the day of the wedding while I was getting ready in hair and makeup, I received 3 phone calls from the florist about things that were going wrong - with them saying they didn't have enough gel beads. They told me they would substitute with clear marble beads and said it would still look great, only to show up at the reception hall after my beautiful ceremony and be completely and utterly disappointed with each and every centerpiece. The tall centerpieces were just plain ugly. The short centerpieces weren't even put together properly. It had turned out that they didn't cure the gel beads long enough to grow into their large size, which is why they thought they had "ran out" of gel beads. Thankfully the banquet hall helped fix what could be fixed, and once I came back the next morning, the centerpieces were OVERFLOWING with the gel beads. I brought this to Rich's attention the next day, and told him just how disappointed I was to not only have paid for centerpieces that weren't even correct, hideous, and one of them even broke all over a table of guests - and he was only able to say "sorry" and gave me some red roses to "make up" for my utter disappointment. In my mind, that was completely an unacceptable gesture to outweigh such a horrible mistake on their part.
I'll recommend Sylvias for the quality of their flower arrangements and that is it. Still so disappointed, and such a horrible scar to have on such a wonderful day.
-
Quality of service
-
Paula Sent on 07/06/20101 out of 5 rating1.0
-
Quality of service 1 out of 5 rating1.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 1 out of 5 rating1.0
-
Value 1 out of 5 rating1.0
-
Flexibility 1 out of 5 rating1.0
Upon the original consultation, I was in heaven. Over the course of time between first consultation and wedding day, I started to worry a little. I then went in for my final consultation where I requested a mock up of my floral arrangements. The designer, Rich, made a beautiful arrangement at the cost of $125. The flowers died 2 days later.
Move to the wedding day. The driver from Sylvia's was late showing up to the church; thus, my own family was making the arrangements and setting up vases WHILE MY GUESTS WERE ARRIVING! My 85 year old grandmother was helping to set up!! Unacceptable!
Move to after the ceremony - again, no driver to be found to transfer vases and flowers from the church to the reception hall. Finally, my family, ONCE AGAIN, made the transfer for me and helped to set up the vases and centerpieces. Once again, my guests were present at the reception hall because the florist did not do their job by the time the 5:00 cocktail hour started. Very disappointing!!
All in all, if you want your wedding day to go smoothly, DO NOT use this vendor. I asked for a $355 credit to my credit card to cover the amount charged to me for set up and transfers and was denied it. Instead, they offered me a $150 credit to their floral shop.
Totally disappointed in this vendor. I informed them I would not recommend them and they were not phased at all. Too bad that a local business can't be honorable enough to either fulfill a contract or make it right without ruining their word-of-mouth reputation. -
Quality of service
Are you interested?
Are you interested?