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Weddings

Sylvan Dale Guest Ranch Reviews

Sylvan Dale Guest Ranch

Sylvan Dale Guest Ranch

Loveland, CO
4.4 out of 5 rating, 86 reviews
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Reviews

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4.4 out of 5 rating
WeddingWire Couples' Choice Awards 2025 Winner
4.4 out of 5 rating
86 reviews
88% recommend it
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Awards

86
WeddingWire Couples' Choice Awards 2025 Winner
Weddingwire
4.4/5 86 reviews
Google
4.7/5 211 reviews
  • Lauren
    Lauren Sent on 01/29/2025
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    Wedding venue of my dreams

    Getting married at Sylvan Dale was a dream come true! The setting was the perfect for the intimate ranch wedding that I envisioned. The venue’s wedding coordinator, Kate, made each step of the planning process seamless. Kate is very professional and personable, which made her a great partner in planning our destination wedding. Throughout the whole process, she was extremely organized and communicative, which put us at ease while planning from out of state. The ranch has their own catering and bar, and the food was delicious! We opted for the prime rib, and while there is an up-charge, it was absolutely worth it. Additionally, our guests loved staying in the cabins, and ranch setting really made it feel like a secluded weekend getaway in the mountains. Overall it was a good value for our small November wedding, and we really appreciated the military discount. Sylvan Dale played a huge part in making my wedding day perfect, and I’d recommend it to anyone looking for a beautiful ceremony and reception location with amazing and professional staff!

    Sylvan Dale Guest Ranch's reply:

    Lauren,

    Your glowing review has put a smile on our faces!

    Your day was beautiful and we are grateful to be a part of it!

    Thank you for your continued support and for recommending us to others. We promise to keep delivering exceptional service.

    See you soon,
    Sylvan Dale Guest Ranch
  • Elle
    Elle Sent on 01/01/2025
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    Dream Wedding Weekend

    There is an overwhelming sense of comfort on your big, stressful day to have someone in your corner, and that was Kate. She was fully in control, a voice of calm on the day to make sure that the routine went off without a hitch. Everything was taken care of by her and her lovely team. Our people LOVED this venue - it was so nice to have a place where people could get to know one another and enjoy activities whilst doing so. It was so great to have so many people on the ranch grounds with us, and those that couldn’t fit had zero issue staying at the La Quinta nearby (and could even get Ubers back there at 3AM!).

    The only note I’d give you as a heads up is sort out the extra, paid-for activities far in advance. It was unclear that outsiders could book up horse rides or that outside vendors needed to be secured for fishing or skeet shooting. Squares this away early and lock your people in. We cannot wait to have our wedding reunion here someday, what a special, beautiful place. Highly recommend!!

    Sylvan Dale Guest Ranch's reply:

    Thank you for your review! We’re delighted to hear you enjoyed your experience with us. Your feedback is invaluable as we strive to improve and deliver the best service possible.

    Looking forward to welcoming you back soon!

    Hope to see you again soon,
    Sylvan Dale Guest Ranch
  • N
    Nick Sent on 12/02/2024
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    Outdoor Wedding

    Kate and her team were fantastic to work with. We had some unique requests and they went above and beyond to accommodate. Food was amazing and it was great to have guests staying on site the entire weekend. Most of all, they covered about everything in their packages which made planning much easier and their list of recommended vendors are great to work with. We'd highly recommend Sylvan Dale for a ranch and/or mountain setting venue!

    Sylvan Dale Guest Ranch's reply:

    Thank you for your review! We’re delighted to hear you enjoyed your experience with us. Your feedback is invaluable as we strive to improve and deliver the best service possible. Looking forward to welcoming you back soon!

    Hope to see you again soon,
    Sylvan Dale Guest Ranch
  • illustration stars

    Are you interested?

  • J
    Jessica Sent on 11/21/2024
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    Everyone was fantastic. Kate the wedding coordinator was amazing and the staff were kind and thoughtful. We had such a good time and it was a stunning

    Kate the wedding coordinator was amazing and the staff were kind and thoughtful. We had such a good time and it was a stunning wedding.

    Sylvan Dale Guest Ranch's reply:

    Thank you for the fantastic 5-star review, Jessica! We’re thrilled you enjoyed working with Kate and had a great experience with us. Your support means the world to our team. Looking forward to welcoming you back soon!

    Best, Kate & the Sylvan Dale Team
  • Tiffany
    Tiffany Sent on 09/19/2024
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    Best day of our lives!!

    The venue was absolutely stunning and made for a peaceful and relaxing wedding! The staff was very friendly and attentive to all of our needs. Communication was excellent I knew I could always reach out if I had any questions. I would highly recommend to other couples looking for a mountain style wedding! Our biggest wish was to find a venue with a river in the mountains and this place far surpassed what we could have asked for! It gave the feel of summer camp being able to spend the whole weekend with our families! Listening to the river during the ceremony was the best calming feeling I could have asked for!

    Sylvan Dale Guest Ranch's reply:

    Thank you for the fantastic 5-star review, Tiffany! We’re thrilled you enjoyed the "summer camp feel" and had a great experience with us. Your support means the world to our team. Looking forward to welcoming you back soon!

    Best, Kate & the Sylvan Dale Team
  • S
    Cdf51A283Ee6Cc5D099Def0D9583Fc192B8F6822 Sent on 08/21/2024
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    The Perfect Colorado Wedding Venue

    Our experience at Sylvan Dale Guest Ranch for our daughter's wedding was truly unforgettable. The wedding coordinator, Kate, was attentive and accommodating. The staff at Sylvan Dale handled everything with grace and professionalism, ensuring the day went smoothly. We've hosted weddings for two other daughters, and Sylvan Dale was by far the easiest wedding venue to work with.

    The views at the ranch are beyond breathtaking, and the Heritage room emanates beautiful western charm - providing a real Colorado experience for our out-of-town guests. Additionally, the food was elegantly presented and absolutely delicious. Several guests described it as the best-tasting wedding meal they had ever eaten!

    The overall experience exceeded our expectations, leaving us with cherished memories that will last a lifetime.

    We would highly recommend Sylvan Dale Guest Ranch to any couple looking for a unique and charming venue for their wedding. Thank you to the entire team for making our family's day so special and memorable.

    Sylvan Dale Guest Ranch's reply:

    Dear Mo,

    Wow! Thanks for the glowing review and for giving us a perfect score. We’re so glad you had a positive experience. Thank you for choosing us for your daughter's most special day. Can’t wait to see you again at Sylvan Dale!

    Cheers,
    Kate
  • Mary
    Mary Sent on 07/21/2024
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    I am happy I got married at Sylvan Dale

    We had a great wedding day, and Sylvan Dale's setting matched my vision very well. Our guests had fun. The planning and build up to the wedding went pretty smoothly, even though planning any wedding is filled with unavoidable stress and difficulty. I would not have changed my venue. Even during the wedding day, when things went wrong, they were handled and I am left with memories of the best day of my life.
    I'd like to highlight my appreciation for the staff. The food was so good, and the staff served the guests so kindly. Here is one example. My aunt told me that she returned to the buffet as the staff was cleaning it up. She told one of the staff that she was looking for a roll, but they had all been all eaten. She went back to the dancefloor, and later during the night that same staff member remembered her face, found her, and brought her a warm roll he had made just for her.
    The wedding coordinator Kate Hite also was a helpful communicator who did a lot of work during the wedding reception that allowed me to just have fun. I have gratitude for her as well.
    One of my favorite aspects of this venue was the river. It was a beautiful background noise to accompany the ceremony. After the reception ended, multiple guests went to start the campfire. I walked to the river with a couple friends and cousins to stand in the water and look at the stars. It was very peaceful.
    I am excited to return to Sylvan Dale with my husband to celebrate our anniversary in a quiet, beautiful, peaceful place.

    Sylvan Dale Guest Ranch's reply:

    Thank you so much for your wonderful review and for recommending our service to a friend! We’re thrilled to hear that you had such a positive experience with us that you felt confident in sharing our service with others. Word-of-mouth recommendations like yours are incredibly valuable to us. We’re committed to continuing to provide the high-quality service that earned your recommendation. We look forward to serving both you and your friends in the future!

    Best wishes, Kate Hite at Sylvan Dale Guest Ranch.
  • H
    Holly Sent on 06/27/2024
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    I give it a TEN!

    We had the MOST incredible time. The staff, attention to detail, the land, Kate’s coordination efforts, everything WAS MAGICAL. Literally the best weekend of our lives.

    Sylvan Dale Guest Ranch's reply:

    Hi Holly,

    We’re delighted to know that our team exceeded your expectations! Your kind words mean the world to us, and we can’t wait to share your compliments with them.

    Looking forward to your next visit.

    Warmest regards,
    Your Sylvan Dale Team
  • Courtney
    Courtney Sent on 06/25/2024
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    Amazing Mountain Wedding Weekend!

    Sylvan Dale Ranch was everything we could've imagined for our wedding weekend and more.

    Seriously, It was better than I ever could have imagined. Everyone on the SDR team was so incredibly friendly and willing to help us in any way possible. People thought I was crazy for planning a wedding at a venue site unseen, but Kate, the SDR Wedding Coordinator, made it so easy and as stress free as it could been. From answering every question in novel length emails, to running everything smoothly the entire weekend!

    The ranch was better than what I could've dreamed of in terms of location, view, having our guests stay on property, and the food- delicious! I was so nervous what the food would be like, not having the opportunity to taste it ahead of time but again, it was above and beyond what we expected. Our compliments to the chef! We got lots of compliments from our guests!

    The only thing I was bummed about was how quickly the weekend went by! We would do it all over again if we could!! We hope to come back and visit in the future!

    Sylvan Dale Guest Ranch's reply:

    Thank you for the fantastic 5-star review, Courtney! We’re thrilled you enjoyed all the details that make SDR so special. It's so great to hear you had a great experience with us. Your support means the world to our team. Looking forward to welcoming you back soon!

    Best,
    Kate & the Sylvan Dale Team
  • J
    Julie Sent on 06/22/2024
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    Magical setting

    Sylvan Dale was truly a wonderful place to hold our wedding. The ceremony site on the hilltop is absolutely breathtaking, and the whole ranch is rustic, charming, comfortable, and picturesque (while still being within one hour of the airport!). Kate, the SD wedding planner, was responsive, kind, and very easy to work with. We booked the "getaway package" so our guests could stay in the cabins which really allowed us to spend time with close family and friends. All of our guests told us that they felt like the setting put them completely ease, immersed them in nature, and inspired magic. I can't tell you how strongly we recommend Syvlan Dale.

    Sylvan Dale Guest Ranch's reply:

    Julie,

    Your glowing review has put a smile on our faces!

    Thank you for your continued support and for recommending us to others. We promise to keep delivering exceptional service.

    See you soon,
    Sylvan Dale Guest Ranch
  • Lauren
    Lauren Sent on 06/07/2024
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    Perfect day!

    My husband and I got married here at Sylvan Dale Ranch on 6/1/2024 and it was the perfect day! The surrounding mountain views are breathtaking. The cabins and guest houses on the ranch are very convenient for everyone. We chose the destination wedding package and it was the best decision being able to stay at the ranch all weekend and having rehearsal here as well. The food was phenomenal and I got a ton of compliments on how delicious it was. For Sunday, our last day on the ranch, we chose to do horseback riding and trap shooting. The trails for horseback riding were beautiful and the staff was very kind and considerate. The trap shooting team did an incredible job of making sure everything was taken care of and everyone was having fun. Our day of coordinator, Kate, did a great job with helping us set up, making sure we're on schedule, and communicating with our other vendors. All the staff involved did a wonderful job making sure our day was perfect!

    Sylvan Dale Guest Ranch's reply:

    We are ecstatic to hear your day was perfect! We can't wait to see more of your pictures! Also, we can't wait to see you back here, perhaps for your anniversary! Lastly, we appreciate your time to leave these kind words.
  • Geoffrey
    Geoffrey Sent on 10/31/2023
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    Excellent Experience

    We had such an incredible experience having our wedding at SDR! The venue itself and surrounding scenery is beautiful and a lovely backdrop for a Colorado mountain wedding on the front range.

    Our wedding coordinator, Kate, was fantastic! I'm originally from Denver but my wife and I live in Japan. This made the wedding planning process very difficult based on the time difference alone, but Kate was quick with responses and very helpful with taking early morning calls. She even downloaded a messaging app upon my request to better help our communication! Also, during our stay that whole weekend, Kate was professional, kept everything on track, and was fun to hang out with. Thank you Kate!

    Not everything was exactly as we planned (as it goes) but that was really to no fault of Kate or the ranch. We had some special requests for Japanese sake and other alcohol that fell through due to vendor delivery issues. However, Kate went above and beyond to reconcile what I didn't even find to be a big problem.

    There was one thing that was a bit of a pain for some of my friends staying in one of the cabins. Apparently, due to many showers happening prior to the wedding, there was no water in one of the cabins leading up to the ceremony. One of my groomsmen had to use a shower at another cabin before joining the rest of us in the game room to get ready. We're all pretty chill so this wasn't an issue for him and he didn't want to worry me so I didn't even find out about it until after the reception.

    That being said, it truly was an amazing experience overall and I would highly recommend SDR!

    Sylvan Dale Guest Ranch's reply:

    Your review made our day, Geoff. We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoyed the scenery and found my communication so useful. We couldn’t provide the enriching experiences that we do without great guests like you! Thanks for choosing us to host your big day we can’t wait to see you again!
  • Nicole
    Nicole Sent on 10/12/2023
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    Mountain & Ranch Vibes - Perfect Fall Wedding

    Our wedding day went perfect and ran on time thanks to the Venue Coordinator, Kate. Great at answering questions & setting up weddings for success by continual communication leading up to the day. They offer cabins for your guest to stay overnight, which allowed our celebration to continue even after the reception. Wonderful mountains for pictures and just a really fun place to hang out.

    Sylvan Dale Guest Ranch's reply:

    You and your team were amazing and were essential to making it a perfect day! We are eagerly awaiting to see more of your photos! Wishing you all the best in your future together!
  • Katelynn
    Katelynn Sent on 09/06/2023
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    Went above and beyond expectations

    Our wedding at Sylvan Dale was pure magic! The entire team went above and beyond to craft the best day of our lives. I'd give them 100 out of 10 if I could – that's how much we loved it!

    Special shoutout to the incredible wedding coordinator, Kate, who worked her magic in just 8 weeks to make our dream day a reality. Her expertise and dedication were invaluable!

    We're eagerly awaiting our wedding photos because we can't wait to relive this perfect day again and again. If you're looking for a venue that's not just beautiful but also has an amazing team, look no further than Sylvan Dale. Highly recommended!

    Sylvan Dale Guest Ranch's reply:

    It makes our hearts so full to hear this! We are eagerly awaiting your photos as well. You two were a real pleasure and we are wishing you the happiest of trails!
  • Madeleine
    Madeleine Sent on 07/31/2023
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    Fantastic destination wedding

    We loved Sylvan Dale Guest Ranch as our venue. We had a destination wedding so we had our rehearsal dinner on-site and were able to stay both Friday and Saturday night in the cabins. Many of our guests stayed in the cabins as well and loved getting to play games on-site the morning of our ceremony (they have a tennis court, sand volleyball nets, and more).

    The staff, particularly Kate, were incredibly kind and helpful. We had many options when it came to food, location of the ceremony, and even if we wanted to move inside (or not) due to weather. Kate kept us up to date on the timeline and making sure that everything ran smoothly on our big day.

    One thing to note, there is minimal cell service on-site and the wifi can be spotty, so be prepared to disconnect. Our guests loved the rustic vibe and said it felt like an adult summer camp weekend. We had a great experience and highly recommend SDR!

    Sylvan Dale Guest Ranch's reply:

    I cannot thank you enough for taking the time to leave us a review and for all your kind words. Again, happy trails!
  • K
    Kellie Sent on 06/27/2023
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    Perfect Wedding Weekend

    We wanted a relaxed, down-to-earth wedding for us and our guests. So we did Sylvan Dale's "destination" package, with the majority of our guests staying on-site Friday and Saturday (Friday rehearsal, Saturday wedding) and it was exactly what we dreamed of.

    The venue is absolutely beautiful - plus quiet and peaceful! - and everything was so easy to get to once on site. We were allowed to have our dog off-leash, a campfire after the reception, and breakfast was included both mornings. The cabins were clean and quaint, and the lack of cell service helped everyone relax and be present. While we got ready on Saturday, other guests went to nearby wineries, played pickleball, went horseback riding, and otherwise enjoyed the Ranch and nearby amenities.

    Our coordinator, Kate, was super easy to work with and was very accommodating when we had late headcount changes. She was efficient and gave our wedding party clear directions, while still giving off a relaxed vibe so nobody felt stressed out. Their staff even signed our guestbook, which was a cute surprise for us later!

    We would wholeheartedly recommend Sylvan Dale. So many of our guests commented on the Ranch's beauty, stress-free experience, and nice service from the staff.
  • B
    Bill Sent on 02/16/2023
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    Excellent place for a wedding

    Excellent place for your wedding. Kate and here team were awesome to work with. We planned to have the ceremony at Heart Song and with the warm weather the road to the site was MUDDY. The whole Sylvan Dale Ranch staff made sure it happened no matter how much effort it took. Food was excellent. Great Venue!! HIGHLY RECOOMEND.

    Sylvan Dale Guest Ranch's reply:

    Thank you for taking the time to share your experience. You all were a pleasure, your special day was beautiful, and we are looking forward to seeing you again. Happy Trails!
  • Lydia
    Lydia Sent on 06/14/2021
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    Obsessed with our wedding!

    We were married at Sylvan Dale on 5/29 and had the best wedding ever. We had so many guest come up and tell us it was the best wedding they had ever been to. I wouldn’t be surprised if some guests even booked a stay this summer because it was the PERFECT place. We did a whole weekend there and got to explore the place and truly disconnect from everything and fully be in the moment. We were fishing on the river, playing games, had bonfires, and got to sit and stare at the amazing horses grazing.
    Sam, the wedding coordinator, was so helpful through every single step. She’d answer every random question and give advice on what would work best. She really made the day flow and handled our rowdy bunch.
    The food was delicious and drool worthy. We even had plates saved for us and left at our room on our wedding night which was so thoughtful and definitely a nice touch. The prime rib and the mashed potatoes were PERFECTION!
    The servers/bartenders were there both days and were so sweet and helpful.
    I have no doubt that we will be back to Sylvan Dale soon whether for a trail ride, simple vacation, or family reunion.
    I cannot recommend this place or the people who work there more.
  • Marcella
    Marcella Sent on 03/27/2020
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    Charming, Rustic, and Memorable!

    This all inclusive venue meet every one of our needs! The food was fantastic, Sami (SDR's wedding coordinator) was AMAZING, the staff was friendly. Didn't need much decoration due to the rustic and charming atmosphere of the ranch. All our guests raved about the venue, our out-of-town/state family and friends enjoyed staying on the ranch (with breakfast included!). Every little touch from Sylvan Dale made our special day so wonderful and memorable!
  • Deborah
    Deborah Sent on 11/03/2019
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    Wedding and reception was all that I could have wished for!

    The view for the outside wedding was beautiful. The reception including food and staff was great. Everyone had a good time. Samantha was terrific and very attentive to our needs. Having lodging for our guests was a plus and the included breakfast was very good.
  • Michelle
    Michelle Sent on 10/06/2019
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    Just amazing

    Sylvan Dale did more than an amazing job of hosting our wedding. The venue alone has amazing beauty and is breath taking. Everyone who came was blown away with the location. Sammantha was so helpful, flexible, and just awesome. Could not have asked for a better venue.
  • C
    Courtney Sent on 05/08/2019
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    Wonderful time

    Sami was great. She made sure everything was taken care of and done in a timely matter. Very flexible with changes and even returned the cake stands to the vendor we rented them from. Beautiful place to get married.
  • L
    Leanne Sent on 04/05/2019
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    Mixed. Real. Not for everyone...

    A long story short: Sylvan Dale is a beautiful location, and we are so happy we picked the venue; however, it left much to be desired in terms of the staff that were directly involved with the wedding. The office staff, and especially the kitchen staff, were outstanding. If you are someone who is able to plan well in advance, and is able to stay organized without too much guidance, I believe you could make Sylvan Dale work. But, if you struggle at getting things done on your own and need a lot of hand-holding, I would be worried about the staff turn-over for such a large-scale event. I have tried to include as much detail as possible about our experience, as to explain the good and the bad of Sylvan Dale.
    Full story: We started searching for wedding venues a little over a year (November 2017) before our wedding date. We wanted an outdoor winter wedding, and we quickly came across Sylvan Dale. After requesting more information, and working with the wedding coordinator at the time, Melissa H., we decided to set up a tour. Coming from out of state, Melissa welcomed us to the ranch, and really helped us fall in love during our tour. Of the three other venues we toured, we knew right away that Sylvan Dale fit our vision. Melissa promised to work with us however necessary—with our dogs, with my handicapped aunt, and with our guests who were primarily from out of town. The contract was signed by December, and we were well on our way to wedding day. Melissa was always quick to respond to emails, questions, and made us feel like she really wanted to listen to our ideas, instead of forcing us to do it the “Sylvan Dale” way. February 2018 came and we received news from Melissa that Sylvan Dale was adding a new wedding coordinator to the team, and that we were one of the “lucky” brides being transferred to the new coordinator, Suzanne N., and Suzanne would be reaching out to us once her work email was set up. Melissa said she was still willing to answer any questions we may have during the transition, and we waited for Suzanne to reach out to us. Since we were working on other wedding vendors, and according to Melissa’s general timeline for when she would need certain information from us, there wasn’t anything we needed from Sylvan Dale. So we continued waiting for Suzanne’s email. By June, we were half way to wedding day, and we still had never been contacted by Suzanne. Not knowing what to do, we sent an email with our questions to the address Melissa had provided for Suzanne, and we copied Melissa. Suzanne quickly responded, apologizing that we must have never received the introductory email she sent out, and that sometimes due to Sylvan Dale’s location, the emails don’t always “go though”. There was never any other time that we had issues with emails not being delivered. We were back into wedding planning mode with Sylvan Dale, updating lodging information, timelines, etc. When I had questions, I would try and put them in bullet format in the body of an email, in italic font, or tried to make them stand out in some way from the rest of the email to ensure my questions would get answered. Suzanne was notorious for ignoring our questions. We really felt as though we were a burden to Suzanne, and that she was trying to get us to fit into the typical Sylvan Dale wedding guidelines. For our reception layout, we had to work with Suzanne four different times to try and have her place the bride and groom table correctly on the layout diagram. By December 2018, we were quickly approaching our January 2019 wedding day. We received a very familiar email from Suzanne saying that Sylvan Dale was adding a new wedding coordinator to the team, and that we were one of the “lucky” brides being transferred to the new coordinator, Samantha S., and Samantha would be reaching out to us once her work email was set up. We had long suspected that Melissa and Suzanne were not sharing the wedding planning duties together, and that Melissa had left and Suzanne was her replacement. But after receiving an identical email from Suzanne about a new wedding coordinator we were being transferred to, just two months from our wedding day, confirmed our suspicions. Samantha reached out to us quickly, after I had shared my reservations with SUzanne about a new coordinator so close to our wedding date. Samantha did work with us to correct a lot of the things that Suzanne missed, or neglected. It did feel as though Samantha was still trying to push us to do things the “Sylvan Dale” way, and it didn’t really ever feel like Samantha was listening to what we were saying the first time. With our wedding in mid-January, we were in full planning mode during the holiday season. It started becoming difficult trying to communicate with Samantha over the holidays, as she took December 23-January 2 off to visit her family in Nebraska. Of course we want people to use their time off! However, it felt that we were quickly being disregarded. Especially after Samantha said she would reach out to us on the day she was back, January 3rd, and we never got serious replies until after 4pm on Friday January 4th. We quickly found out that Samantha would not reply to our emails over the weekend, so it wasn’t until Monday that we could really work on planning again. Our final payment for the event was due on January 9th, 10 days prior to the event. Samantha never mentioned our due date, until I brought up on January 7th that I would be submitting payment via check in the mail. An invoice was finally sent to us on January 8th, but it did not reflect the correct totals. The invoice did not include our correct alcoholic beverage choice, or the additional hors d’oeuvres we had been discussing for weeks, so the invoice had to be updated again. Our check arrived late, but luckily Sylvan Dale was forgiving. The last-minute details were worked out, or disregarded with Samantha, and finally we made it to wedding weekend.
    Sylvan Dale was kind enough to allow us to check into a few select cabins early, and over the phone Samantha informed us we could arrive around lunch time. My husband and I arrived at the office at 12:30, and were rudely informed by Jill that luckily, the staff had just finished cleaning Isabella Bird cabin, as they weren’t expecting us that early. There was no recognition that we were the bride and groom at all. Other members of our family were staying at Mama J’s cabin, and there were no apparent issues with the check in process. As boxes and bags started being unpacked in Mama J’s, there were some spiders found along the walls in the loft area. This was originally not worried about, because after all, we were surrounded by woods. During the rehearsal as our officiant was discussing how she wanted to go through the ceremony, Samantha interrupted to try and determine the order in which everyone was to walk up the aisle—something that our officiant had already prepared months ahead of time. During the rehearsal, there was no need for me to know the order of everyone else, because as the bride, I’m last. It made me feel unprepared, and was something that easily could have been done before the day of the rehearsal. It really felt like an afterthought that could have been taken care of weeks earlier. We got the rest of our last-minute details figured out, and our questions answered, and finished decorating the reception room. We had our families over to the Mama J cabin for a family dinner, and everything was finally going according to plan. It wasn’t until that evening when everyone was trying to go to bed that the spiders really started becoming an issue. In one of the rooms, there was a spider with a body as big as a nickel, plus the outstretched legs that made itself at home on the bed spread. There was another spider that made itself at home in the same room along the floorboards. After taking care of those two, the occupant of the room decided to sleep in a different bed in an adjacent room. Upon curling up in the bed, there was a body of a dead fly under the covers. At this point, it was more than just being in the wilderness—it was an infestation.
    On wedding day, we mostly were in the cabins getting ready. Everyone raved about how delicious the breakfast buffet was. Everything went great, until we again needed to work with Jill. She was helping Samantha ensure the bridal party was lined up properly before proceeding up the aisle, and she started to get a little too assertive, and basically acted like we were an inconvenience all together. The ceremony was a blur, we made it to the reception, and managed to be basically on-time with our schedule. The food was amazing, everyone was having a great time, and the wait staff were prompt. After talking with our DJ, we went ahead and did our first dance, and then quickly went into cake cutting, maybe a few minutes ahead of schedule. Since Sylvan Dale was providing a cake cutting service, we went ahead and cut our piece of cake with our custom cake knife and server, then waited awkwardly for Sylvan Dale staff to cut the rest of the cake. Nobody was around, and finally after awkwardly waiting, we went to the DJ who confirmed we were only a few minutes ahead of schedule, and he went off to find Sylvan Dale staff. Finally, Jill and Samantha came out and started cutting the cake. Luckily, we had a cake order that was more than enough to feed our guests—because they absolutely butchered the cake. Wedding cake slices are supposed to be tall and skinny and evenly cut; however, our cake slices where far larger than a wedding cake portion and absolutely botched. We danced the night away, and finally it was time to clean up. The Sylvan Dale staff said they would take care of putting all of our decorations on a table, where we could pick them up the next morning. I asked specifically if they would take care of our custom champagne flutes, and our cake cutting set, because I had noticed the cake server was now missing. Samantha assured me that the flutes and cake set would be washed, and put with our other items on the designated table. Concerned, we left for the night to get some sleep after a busy day. Bright and early the next morning, my husband and I showed up to pack up our decorations. The champagne flutes were not washed, the cake knife was still dirty, and there was no cake server to be found. Finally, we found some Sylvan Dale kitchen staff who helped us look for the missing cake server, but we were unable to find anything. They said that maybe Jill or Samantha had put it in their office to keep it safe, and they would follow up with them, as well as the Chef to see if they could find it. After packing up, we had a wonderful breakfast, and then finished packing up the cabins. The occupants of Mama J’s cabin notified the office staff of all of the issues with the spiders, and the office staff thanked the occupants, informing them that there was another group staying in the cabin the following day. The office also mentioned maybe refunding part of the bill, but that was never done. We also left Sylvan Dale without our cake server. Ten days after the wedding, Samantha reached out to us and informed us that somehow as they were packaging the cake server to send to us, it broke. After we received our cake server on February 4th, I emailed Samantha to let her know, and I received another automatic reply that Samantha was taking time off until February 11th. It was again very difficult to work with Samantha because she was out of the office. They did offer to fix the mistake and pay for a new server, but it must have been a defect in the server itself. Once we finally received the server, the metal was cleanly snapped right where it attaches into the handle. Luckily, Things Remembered ended up being able to replace the server for us for no charge, but it was an extra trip out of state that we needed to take, for a mistake that was hidden from us until ten days after our wedding.
    Our wedding day was not a catastrophe, by any means. But, if we weren’t the type of people who could laugh about what happened, it would have felt a lot worse. We were able to remain organized on our own through multiple wedding coordinators—but it was very stressful! We tried to remain calm and polite through the entire experience. Sylvan Dale is an absolutely breathtaking location, and we could not be happier of our decision to get married there, but it would have been an even more amazing experience if our wedding staff experience would have been better.
    Best of luck to you in your venue search!
  • K
    Kate Sent on 02/19/2019
    1 out of 5 rating
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      1 out of 5 rating
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    Beautiful views, horrible service - not setup for weddings

    While the setting is beyond beautiful, the staff is beyond horrendous and it is clear they are not setup to be a wedding venue. While we have incredible pictures because of the backdrop, there are many other venues even just down the road that are more worth your time and money. Sylvan Dale is not worth hosting one of the most memorable days of your life.

    Here is what we experienced:
    (1) From the time we signed, which was about a year out, to the day of our wedding we went through 4 "wedding coordinators." Our 4th coordinator we actually met the day of our wedding since our 3rd claimed to be conveniently "sick," while she sat in our office the entirety of our wedding. Also, they played off the resignation of our first two coordinators as if they were just splitting up the workload. After researching, I quickly found out that they had just quit. The fact that this information was conveniently hidden from us leads me to believe that there is a reason they have so much turnover.
    (2) The only reason our wedding went as well as it did is credit to my family for decorating, my incredible DJ - Vance, and our awesome photographer - Heather (Confidence Photography). I owe every ounce of credit to them for keeping us to our schedule and actually making sure the venue did their job. My parents went into our joke of a wedding coordinators office when they were setting up to make her get the things we needed - aka do her job.
    (3) The staff was such a joke that they clearly didn't speak to one another. They had me at the ceremony site before my husband and the groomsmen even arrived. One of our groomsmen actually went to ask because no one told them anything.
    (4) At the end of the ceremony they actually forgot to come back with the golf cart to help transport our remaining guests, bridal party and my husband and I over to the reception site. Our photographer actually ran over to get the cart for us. Clearly they have never held weddings before to notice when the bride and groom are left at the ceremony site.
    (5) When I got to my reception, I noticed they had failed to put out our wedding cake, which had been shoved into one of the disgusting cabins mini fridges because apparently they are unable to accommodate wedding cakes in their fridge. Be forewarned if you intend to have a wedding cake, they are not setup to actually act as a wedding venue to hold one of the key pieces of a wedding.
    (5) The one thing the staff did a little too well is clearing plates and glasses, including glasses that had wine still in them. My dad got up to dance with me at one point and then returned to fine his glass of wine that was full to the brim gone. Not happy to hear when we paid for the alcohol on top of their ridiculous venue fee for basically only a beautiful backdrop of the mountains. This is also after our 3rd coordinator convinced us that we needed to increase how much alcohol we served, just to note we ended up with a ton of beer leftover - thanks Susanne, you clearly know what you are doing in terms of making your clients pay more when you can't even do your job.
    (6) Lastly, one of my straps broke towards the end of the reception, I asked the 4th joke of a coordinator to get a safety pin for me and that was the last time I ever saw her that night - good riddance. Thankfully, the bartender, who was the only staff member who was actually fantastic and truly went above and beyond, he went and got me a safety pin in seconds.

    Sylvan Dale has only one thing going for it, it's location. However, if you are looking to get married in Colorado there are a million more incredible spots that I would highly recommend before this place. Sylvan Dale's cabins are run down, you have to pay extra to get ready in them, they are not setup to hold things like wedding cakes, they have a hard time retaining staff, the staff they do have are not competent and they don't really care nor understand that you are spending a large amount of money to host a memorable day for you. Save your time and your money and look elsewhere.
  • M
    Monica Sent on 07/08/2018
    4.5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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    The venue's Beautiful, the wedding site was beautiful. They were very accommodating, we booked our wedding almost 2 years in advance and the only drawback on that was a turnover in wedding coordinators in which there was a little confusion with what one said versus what another one understood. However in the end, Suzanne who was our final wedding coordinator handled it very well. The food was excellent. Lots of comments from my guests how good everything tasted.
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