SweetHart Cakes & Creations Reviews
Reviews
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5.0 out of 5 rating
5.0
Fantastic
45 reviews
Recommended by 99% of couples
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 5 out of 5 rating5.0
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Patricia Sent on 07/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent cake pops! My daughter enjoyed them very much. Great vendor for any occasion. -
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Jessica Sent on 06/16/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sweethart cakes was an amazing choice for our wedding! She took all of my ideas and put them into action. We had a cupcake tower, and everyone loved it! I'm very pleased with the service we received! -
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Lisa Sent on 01/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was my daughter 16th Birthday and we had a Japanese theme. Ms. Pam went out of her way to create one of the best tasting cakes I ever eaten. Since, my daughter only like icing, Ms. Pam customized the cake especially for her, and created a master piece just by looking at a picture. I will be ordering my daughter graduation cake in June. -
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Private U. Sent on 09/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Short notice order for a holiday weekend. Very easy to work with. Everyone commented how great the cake looked. Thanks so much! -
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Danielle Sent on 09/11/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
love the design and the cakes taste delicious! Would do repeat business!
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Shelia Sent on 09/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service and the cakes were delicious. Pam was able to create the exact cake that we wanted. -
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Avril Sent on 09/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I provided a picture of what my daughter wanted and that's exactly what I received. The cake was delivered on time. My daughter and her friends were very impressed. -
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Brad Sent on 08/23/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Taste, presentation, service, everything about their service and product were excellent. I definitely will recommend them and use them again. -
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Cindy Sent on 08/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The 50th wedding anniversary cake for my parents was so beautiful. She used my parents original cake topper from 50 years ago. It was perfect. Sweet Hart cakes is always dependable and flexible. She has done several other cakes for me and they are always awesome. -
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User1774213 Sent on 08/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Eventhough I contacted them on such short notice, she worked hard and got me an awesome cake in no time at all. Highly recommend her and will definitely use her again for future cakes!!! -
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User1768725 Sent on 08/18/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!!! The cake was exactly what I wanted for my daughters first birthday!!! Super Happy!!! -
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Sheri Sent on 08/16/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best cakes I've ever tasted! -
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Maxie Sent on 08/11/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake was for our daughter's first birthday party and the theme was "Grace in ONEderland!" She really captured the Alice in Wonderland inspired theme with the beautiful design of the cake. It was a show stopper!! On top of being gorgeous, the cake was amazingly delicious!!! -
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Susan Sent on 08/11/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Was extremely professional. Takes great pride in her work. Very quick and efficient. Great value. Excellent quality. All guests were amazed at the beautiful job she did. I would highly recommend to anyone. Delivery and set up without incident. I was extremely impressed. Very versatile and works with you to make it everything you could imagine. Five stars is not enough!! Thank you for an unforgettable memory! -
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Stacy Sent on 08/10/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pam created an awesome cruise ship cake for my son's 5th birthday. It turned out great and was delicious. Thanks Pam. -
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Teah Sent on 08/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake I ordered was absolutely awesome. All the guests raved about the design of the cake and it tasted great. Great service. -
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Dawn Sent on 07/13/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone at the party loved the cake. The cake had great flavor and was very moist. Pamela was a pleasure to work with especially since we are from out of
Town and needed a cake at where we were staying on vacation Thanks again -
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Cheryl Sent on 07/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I called Pam with Sweethart Cakes and Creations with an idea I had seen elsewhere for a baby shower. She, over the course of quite a few emails and a lot of patience on her part nailed down exactly what I wanted. What I wanted was not your usual baby shower cake and I needed help and ideas for the details. She provided ideas that would save a few bucks which is always helpful. She provided the professionalism I expected and even offered to deliver the cake which is a huge help. I will keep this business in mind when I need a cake for another special occasion. -
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Lisa Sent on 07/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
She was very flexible, the cake was amazing. She did everything that I asked for. I would and have recommended her to my friends and family. I would order a cake from her again. The work was absolutely amazing. -
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Sabrina Sent on 07/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was a beautiful design . The design turned out great. The cake was delicious as well. -
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Colleen Sent on 07/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made my daughters 1st bday cake. It was a three tier Elmo cake . She made the colors match my decorations. Very prompt service and even delivered the cake personally on the big day. Cake tasted as good as it looked!!! Very very happy . -
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Tracy Sent on 07/04/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
SweetHart Cakes and Creations can make any type of cake or cupcake you are looking for. My family and I use SweetHart Cakes and Creations for all the big events. Tons of my friends are getting cakes and cupcakes now that they have seen how creative, wonderful and yummy they are. -
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User1694536 Sent on 07/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My cake was absolutely gorgeous and delicious! My guests were amazed! It fit perfectly with my dress, venue, colors, and theme. Pam was great and so easy to work with!! The value you receive is unbeatable. Highly recommended!! -
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Samantha Sent on 07/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sweethart Cakes and Creation was definitely the way to go! At the time I was in Texas and ordered a birthday cake for my husband who was just stationed in Virginia. She worked with me on such short notice, email, and phone, and even with pick up times. The cake was beautiful and more than I expected! :) and delicious at that! Pricing was also reasonable and affordable! Definitely recommend her business to all! -
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User1690874 Sent on 07/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pamela was amazing. I gave her my ideas for my son's Lego themed party and she delivered the best designed and best tasting cake and cupcakes ever. My quests couldn't stop talking about them and every one wanted her number. Thanks so much Pamela! I will be calling you soon for my September baby. -
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Holly Sent on 07/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pam did an amazing job, giving me the exact cake I asked for and on somewhat short notice. The party totally hinged on the cake and it was a success. I would absolutely recommend her services! Thanks Pam! -
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Latrea Sent on 07/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Product was very moist and yummy. The birthday boy loved it. Definitely would recommend to others. -
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User1689850 Sent on 07/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake was a hit! Thank you for adding even more sweetness to our sweet loving event. -
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Shannon Sent on 07/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a wonderful experience with SweetHart Cakes for my October 2013 wedding. We found Pam's number by mistake. We were looking for another baker's contact information online, and somehow we got Pam's instead. This turned out to be such a blessing in disguise! My then-fiance (now husband) and I drove out to Pam's home for a tasting. I expected only a few flavors to be available for tasting, but we had several. The tasting cupcakes were absolutely delicious. She had some leftover from another event, I think, and she let us take the rest home with us so our family members could taste them, too. Pam was so helpful and accommodating. We showed her a photo of a cake we liked, and she offered suggestions on how to personalize it. She sketched a sample of what the cake would look like, and we liked it. We mentioned that we might want a groom's cake, so we talked about options for that. We weren't really planning on getting a groom's cake, but we wanted to discuss it just in case. Once we were finished talking about what we wanted for the cakes, Pam gave us the price. I was absolutely floored. The total price for the wedding cake and groom's cake was well below our budget for just the wedding cake. I was prepared to negotiate on the price, but there was no need. On our wedding day, our cakes were a hit with our guests, and they tasted amazing (I believe we had white cake and red velvet as our flavors for the wedding cake, and chocolate for the groom's cake). On the "Photos" page, ours is the purple and white cake with flowers and the "C" monogram cake topper. My husband and I can't wait to dig into our top layer on our one-year anniversary! -
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Verita Sent on 07/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
the cake was lovely. It was a shame that we had to eat it! -
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Corrin Sent on 07/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake was AWESOME! It was everything we could've hoped for and more! -
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Cat Sent on 07/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake was absolutely beautiful, I was very please with the outcome and the price! -
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Karen Sent on 07/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the pleasure and best fortune of finding Pam Ritchie last year when I wanted to send my son a birthday cake who lives out of town. Pam made sure his cake was special by perfectly replicating his beloved labrador retriever as the cake's topper. I found Pam to be extremely professional, skilled, kind, friendly and patient. She spent an entire day with me on the phone making sure every request and detail was met. Pam is an artist and designer. I am proud to know her and plan to give her more business in the future. She is exceptional. Thank you Pam, and God bless you for making my son's birthday awesome and truly special. -
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T Sent on 07/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pamela was very wonderful to work with. The cake was awesome and delicous!!!!! I requested a cake for my son's high school graduation. The type of design i wanted was football helmet style cake on top of a football field and Pamela created a wonderful replica of my son's high school football helmet and football field. The cake was a hit at the party with my son and guests. The flavor was strawberry and lemon and it was very,very moist and icing was wonderful. I will order from her again whenever I have another big event.
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Ingrid Sent on 04/23/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our cake was a replica of a regulation swimming pool along with added items that represented my son. The cake was beautiful and tasted delicious. Sweethart called also delivered the cake and set it up. Will definitely use her again. -
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David Sent on 04/23/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Asked for a lot of pictures to make the cake as realistic as possible. It looked amazing and exactly like the pictures! -
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Barbara Sent on 04/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake was beautiful and delicious. -
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Jennifer Sent on 04/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have purchased two amazing cakes from here and have been beyond please with both! -
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Beth Sent on 04/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best cake and service I have ever had. I would defiantly use this vendor again. -
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Karidah Sent on 07/01/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
The cake was beautiful and it tasted delicious. She delivered it to my home and it was an excellent price. I would recommend her to everyone and use her again for another occasion. -
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User1768376 Sent on 08/17/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I talked about what I wanted and she did it axactly how I had wanted and it was perfect . I had called from mich to have it delivered for my family member in virginia beach . It was all handled very perfessionaly very pleased -
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Marla Sent on 08/16/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Pam's cakes are creatve & delicious. -
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Veronica Sent on 07/13/20144.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Cake and cupcakes were very creative. -
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East Sent on 08/10/20144.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
SweetHart Cakes was wonderful in helping me choose a cake design that was perfect for my company's grand opening. The cake was perfect and tasty. And, Pam was also accommodated my busy schedule by dropping the cake by my home at 6:00am in the morning. I cannot say enough good things about Pam and SweetHart Cakes! -
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Huredine Sent on 09/26/20144.4 out of 5 rating4.4
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Quality of service 3.5 out of 5 rating3.5
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Average response time 5 out of 5 rating5.0
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Professionalism 3.5 out of 5 rating3.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
To begin with, my birthday cake looked ABSOLUTELY BEAUTIFUL! SPECTACULAR! I wish there were a way to post the picture. It was one of the prettiest cakes I've ever seen. The owner was great with her communication and flexibility (allowing me to change the pickup time), and even sent me several pics to choose from since I was not sure of what I wanted. She also gave me a first time customer discount which is always a plus!
The cake itself was pretty okay. This is nothing against the baker of the cake; I'm very critical in this area, because I am a baker also, and I usually judge others cakes by my own. My girls nor I liked the fondant. Next time, I will request a smooth butter cream icing, and not fondant- that was my fault. The main thing I did not like was the way my cake was given to me in a box that was uncovered. I did not mind that it was not a cake box, but the uncovered part bothered me. I had to put the cake in my trunk praying nothing would fly on it :-(. Maybe you could start placing saran wrap on top of the box and tape the sides. -
Quality of service
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