Sweet Dreams Bakery Reviews
Reviews
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4.7 out of 5 rating
4.7
Very good
91 reviews
Recommended by 94% of couples
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.7 out of 5 rating4.7
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Value 4.8 out of 5 rating4.8
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Flexibility 4.6 out of 5 rating4.6
+11
User photos
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Catherine Sent on 06/20/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding wedding experience!
We ordered the gluten free White Alaska cake for our gluten-free wedding guests, and they thought it was incredible! We’re so glad Sweet Dreams was able to help us make sure that our GF family and friends were able to enjoy such a sweet treat at our wedding! -
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Articsha Sent on 09/03/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just beautiful
The cake was everything that I asked for plus more, just amazing -
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B674Bbe16Abd5986Eff1350D3485Ad234Ceba5Ef Sent on 07/05/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious cake 🎂
The cake was beautiful and very delicious -
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Britney Sent on 02/24/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend
They did a beautiful job for my wedding cake! We got a simple cake to cut into and then bite size cakes for the guests. Everything tasted wonderful and look beautiful! -
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Lauren Sent on 02/23/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would recommend Sweet Dreams
We had Sweet Dreams design our wedding cake. We ended up having four different flavors for our wedding cake. It was nice to have a variety for our guests to choose from. We should some Inspiration photos that would wanted and they executed it perfectly. We were able to get a three tier cake and a sheet cake for our guests. Multiple guests had more than one piece to try the flavors which was fun! We provided real flowers and a cake topper that they decorated with on site before the reception. The cake turned out beautiful and tasted amazing! -
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Caitlin Sent on 09/24/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Cake and Amazing flavor
We worked with Beth at Sweet Dreams to create a beautiful cake and one that tasted amazing. The wedding cake was something I was super excited about with the wedding planning process and Sweet Dreams did not disappoint! I was excited about having a black wedding cake and Beth was excited we wanted to do that! She was great to work with, quick to respond, and extremely helpful. She suggested a chocolate cake with cookie dough center and WE LOVED IT. We also chose red velvet, lemon (best lemon cake I have ever had) and a caramel flavor. We received many compliments on how great our cake tasted and we definitely agree! The cake arrived right on schedule too :) -
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Michelle Sent on 08/21/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Understands
Very knowledgeable on what size cake you need on the amount of guests. If you bring in your cake topper it helps with bringing your design out. Bite size desserts are great for those who don't want a lot of cake. -
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Kerry Sent on 01/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious and beautiful cake at a great price
We hired Sweet Dreams Bakery to do our cake for us. They brought us in and discussed all of the possible options for the amount of guests we had, and they worked closely with us to find something we liked for our theme. All of the flavors they have are great, and their cake decorators were able to create a cake with our cherry blossom theme exactly how we envisioned it. They delivered it and set it up for us, so we never had to stress about anything. All of the guests commented about how much they loved the flavor of the cake, too. We highly recommend anyone looking for a wedding cake to stop by their offices and see what they have to offer. -
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Judit Sent on 09/24/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Their cake not only gorgeous but also taste amazing. My cake was so beautiful. I went to their Warren location. The cake consultant is super nice and helped us to figure out what we wanted. The cake turned out beautiful. The flower decoration on the cake was just as I wanted. -
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Lisa Sent on 01/31/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
OMG We ordered enough cake for 300 people, we only had 250 guests, We planned on having extra. The cake was unbelievable, people kept talking about how it was a one of a kind, they said they have never seen anything like it. Then we cut the cake and it tasted better than it looked. I could tell they loved it. I saw Grandma in the kitchen of the hall getting a carry out box for the cake and then it was all over. Guests where grabbing 2nds and 3rds for take home. The cake didn't stand a chance. ( It tasted so awesome that people couldn't stop!) The top of the cake didn't survive the night Our wedding party ate it at the hotel room that night. OMG GO TO SWEET DREAMS FOR A FREE TASTING! You will be hooked!!!!!! -
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Darcy Sent on 11/13/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I worked with the West Bloomfield site to help design my wedding cake. The staff was incredible, extremely friendly and easy to work with. We decided to get a cake last minute and they were able to pull through with flying colors. The cake was EXACTLY how I pictured it. It tasted fresh and arrived on time. It was absolutely perfect. My mom got mini desserts for the bridal party on the day-of to eat when we were getting ready. They were phenomenal! The owner even called me personally after the wedding to see how the cake was. They offered us a free 6 inch cake for our one year anniversary next year! We are already looking forward to eating it! -
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Virginia Sent on 11/07/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Both the wedding cake and the grooms cake were amazing. Working with this vendor was wonderful. The end products were above and beyond our wildest dreams. -
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Erica Sent on 08/26/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our cake was absolutely gorgeous and looked exactly like the photos I provided during our tasting and consultation. We had red velvet, lemon, white and chocolate and guests raved about how delicious all the flavors were. My personal favorite was the lemon. We had our initial cake tasting with Narin and ended up booking with Sweet Dreams based off our experience with her. She was very personable and provided excellent customer service. I had somewhat of a special order and she assured me they would be able to do it. I'm really glad we booked with Sweet Dreams and highly recommend them. You will not be disappointed. -
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Sophia Sent on 06/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our cake was so gorgeous! All of our guests complimented us on our cake and said it was the best wedding cake they've ever had. The red velvet had a huge hit! Everything was perfect and I want to thank you for playing a huge role in that! -
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Ellora Sent on 04/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake was gorgeous and it was absolutely delicious! I brought in some pictures to share what kind of design I wanted, and they executed it perfectly! And our guests couldn't stop talking about how tasty the chocolate raspberry and lemon cakes were. -
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Aong Sent on 12/23/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
At the time of my wedding, they had a special going on - 3 tiered cake for $350. We got it in all white, plain. Then my sister graciously fancied it up by adding flowers to it. It looked elegant, chic and beautiful. The cake was gone before I could even have a taste of it. That's how good it was. -
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Dassia Sent on 11/16/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding cake was delicious and looked gorgeous!!! -
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Nicole Sent on 09/26/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sweets Dreams Bakery were very responsive and gave us the answers to all our questions. We ordered a sweetheart cake, cupcakes and half a sheet cake- EVERYTHING was ate! Super delicious and very reasonably priced. Our guests LOVED our cakes/cupcakes. We are so pleased with everything! -
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Amanda Sent on 09/24/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our experience with Sweet Dreams ended up being great! The only thing was we actually weren't planning on using them. We found out the day we met with Beth, one of the girls who does the wedding cake consultations, that they charge a $35 non-refundable fee for a consultation. It worked out though- we loved their buttercream and fondat! They weren't too sweet and we loved that they made their own in-house cakes and frostings. And they were very reasonable! We thought we'd pay wayyyy more for a wedding cake. Thank you Sweet Dreams! Our cake was a hit! -
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Emily Sent on 09/01/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sweet Dreams did an awesome job on our wedding cake! We chose two layers of the lemon cake and one layer and a 1/4 sheet cake of the strawberry. Their cake is delicious and sweet without being overly sweet. They also use a good amount of the buttercream frosting so that it's not all fondant. The design of the cake was lovely and just what we wanted. The price was comparable to the other shops we'd looked at, and they were more than willing to price out different options for us so that we could fit our budget. -
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Estelle Sent on 08/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our experience with Sweet Dreams Bakery was outstanding. The cake was one of the best tasting cakes we have ever tasted. Service was excellent. Our guests are still talking about how delicious the cake was. We would very highly recommend this bakery! -
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User2645280 Sent on 06/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Words cannot describe how absolutely amazed I was at how great our cake looked (and tasted). They went above and beyond to make our wedding cake everything we could have ever dreamed off. I couldn't have asked for anything more. I would HIGHLY RECOMMEND working with this bakery. They are fun, easy to get along with, and were so helpful in figuring out what we wanted our cake to be. And they don't pressure you into anything, they wanted to make sure that we got a cake that we loved for a price we could afford. I do not have one complaint about sweet dreams bakery and I will definitely continue to use them for all of my bakery/cake needs. -
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Trammie Sent on 01/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were so flexible and managed to customize our cake exactly to what we wanted! It turned out so good and the cake was so moist! -
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Michelle Sent on 01/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Narin was very helpful in guiding us to pick out our wedding cake. She was able to help us choose out a style and told us that the cake could be made with our wedding colors mint green and coral. We chose a chocolate/vanilla swirl and the raspberry cakes. They both tasted so good we could not decide between the two, so we chose both and are keeping the top layer for our 1 year anniversary. When we walked into our reception hall we were so pleased with how beautiful our wedding cake looked in our wedding colors and with our cake topper. -
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User2046181 Sent on 12/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They made my shower cake, wedding cake and wedding cupcakes. All were amazing and exactly what we wanted. -
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User2400003 Sent on 10/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This place is great! I needed a novelty cake from them and they fullfilled my wishes. I sent them a photo and I received a price quote shortly after. They accommodated all my needs and the cake turned out just like the picture! Actually even better! The Venetian Delight is my favorite. The wedding cakes they have on display are absolutely beautiful. It's such an eye catcher when you walk into the place. I will continue to suggest Sweet Dreams to friends and family. Yum! -
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Kristine Sent on 09/24/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sweet Dreams delivered a beautiful cake to our wedding reception! We met with them a few times before our wedding to officially design our wedding cake. They were very helpful and accommodating with all of our ideas. Unfortunately our cake topper had tipped over before the reception started but that was due to our topper not having a very large cake. It didn't ruin anything about it and our lemon cake tasted absolutely amazing! -
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Eric Sent on 07/05/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Gluten Free Wedding Cake! Not only was it delicious, it was beautiful too! It was nice that Sweet Dreams did not take advantage of providing a gluten free cake by over charging as many place do. Our guests were shocked that the cake was gluten free an we were so impressed at the design of the cake. -
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Maria Sent on 06/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My mother and I were extremely satisfied with Sweet Dreams and not only the quality of their cakes and desserts, but also their willingness to with their customers with what exactly we wanted. We had desserts and cake for 375 people, and Sweet Dreams helped us to find the perfect amount of desserts without spending an arm and a leg. -
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Laura Sent on 10/18/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very easy to work with (I ordered with Lynda at the Orchard Lake Rd location and she was a dream to work with). Cake was delivered exactly as ordered and I got so many compliments on it. Everyone wanted to know who made it and all of my guests commented as to how good it was.We ordered the chocolate cake with raspberry mousse. They did a great job! -
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User1756513 Sent on 08/10/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent cake, flavor was very good. They were also able to accommodate gluten and dairy free allergies, and did not charge additional. Would highly recommend them. -
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Leann Sent on 06/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sweet dreams made sure my cake was exactly what I wanted right down to the fine details. They did such an amazing job on my cake it was seriously everything that I wanted and more. They are also extremely flexible with working with your budget. The cake tasting was also really fun as well and the cake and filling is amazing so delicious. Well worth the money. They have a huge building with a bunch of fake cakes that you can rent out too or even get ideas from them. -
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User1639761 Sent on 05/31/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The event staff at our wedding venue commented that it was the best looking cake they had seen in 2013. Not only was it beautiful, but delicious as well! My husband wasn't crazy about the 'samples' they provided when we were sampling cake flavors (too much ganache, not enough cake, kinda dry) - however, our actual cake tasted 1000 times better. We had been to a friend's wedding who had used Sweet Dreams and we loved their cake, so we knew going in that the samples were just to get an idea of the flavor. Highly recommended! -
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User1604011 Sent on 05/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding cake was absolutely delicious. All of my mothers friends kept talking about it all evening long. Thanks so much we will be referring to all of pour friends and family. -
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Anita Sent on 10/01/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent experience with the staff!!! Their cakes are amazing! We had 2 different layer types, chocolate mousse and lemon delight!! Love both!! Our guests kept asking us about where they were located!! I myself have gone in many times to purchase the mini cakes with those flavors to give our families to try!! Always were very friendly and helpful! -
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Tamy Sent on 09/25/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved our wedding cake!! Wish i could post a pic of it!! Narin the women that helped us was so nice and took us step by step of what we needed. She showed us a lot of sample cakes, overall had a smile on my face when we left. And when I saw the cake it was everything I wanted and more. Love this place!! The cake tasted great as while!!! -
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User1257637 Sent on 07/25/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
These guys were amazing, not only did the cake look great but it tasted even better. -
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Charmeece Sent on 06/25/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake was beautiful and taste great!!
Everyone loves the flavors. We had Venetian Delight and Chocolate Dynasty. -
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Kelli Sent on 04/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved our fake cake! It was large and beautiful and many guests thought that it was real. I wanted to add my own topper which they allowed me to do and overall great to work with! The cake that we cut and ate was also excellent! Would recommend! -
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Jill Sent on 03/12/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Had the most beautiful fake cake!! My experience with sweet dreams was perfect. We had great service and they are very professional. Our cake tasted very moist and was delicious! They did all the work bringing the cakes and picked them up after the reception as well. We were extremely happy! -
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Nina Sent on 11/03/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake was absolutely amazing. It was beautiful and tasted wonderful. Many complements on the cake from guests. -
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Tiffanie Sent on 09/25/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious cake! Great price! So glad I had them deliver & set-up. the cake take looked amazing! -
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Joely Sent on 08/03/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding cake was absolutely gorgeous! Even better than i pictured! Taste was fantastic! Thank you! -
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Tylynn Sent on 04/06/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I must say that I went to the warren location and was very dissapointed with the service. Howerver, when I went to the Farmington location the service was great. They were helpful and I really enjoyed the cake tasting. Our wedding cake was beautiful and delicious. I would recommend them to other brides. -
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Amanda Sent on 11/02/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I ordered my wedding cake completely online through an online-only special ($1/slice plus delivery fees) based solely on reviews. The cake was gorgeous and was DELICIOUS! -
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Samantha Sent on 12/13/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding cake was exactly what we wanted. Absolutely beautiful! -
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Laura Sent on 10/15/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sweet Dreams is by far the best cake I have ever tasted. They are not overly priced and they were willing to create a cake that I designed for our wedding. After having Sweet Dreams cake, you won't ever want to eat another kind! -
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Sopha Sent on 07/25/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I LOVE THEIR CAKE,SWEETS AND DESERT TABLE! The guests absolutely loved it!!!!! -
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Amanda Sent on 06/13/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing cake... Best i've ever had. They were willing to work with me to alter their design and make it exactly what i wanted it to be. -
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Gayle Sent on 01/13/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cakes for both my wedding and my shower tasted amazing. -
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Janet Sent on 11/16/20075 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The wedding cake and groom's cakes were a huge hit. The cakes were delicious and the cream filling was excellent. I still have people commenting to me about how great my cake was. Sweet Dreams' wedding cakes are incredibly lovely. They will work with your florist to decorate with fresh flowers, if you desire.
I get all my cakes from this bakery now. -
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Komal Sent on 10/26/20075 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake was beautiful and they were really easy to work with. The cake was delicious. -
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Cheryl Sent on 10/24/20075 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Their website was wonderful and offered several hundred pictures of different cakes to choose from. In going to their Sterling Heights location, I took my family and we sampled cakes for a few hours while we chose the right one. It was such a quaint shop and their prices were very reasonable. They were easy to work with and had the best tasting cake we had ever had- thanks again for such a wonderful experience! -
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Pamela Sent on 03/14/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Very friendly remembered our names. Made an add on a few days before the event without a problem -
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Mahsa Sent on 08/04/20144.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cake tasted fantastic! Accommodated my gluten and dairy allergies as well! -
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User1211401 Sent on 06/23/20134.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I placed my wedding cake order with the Sweet Dreams Bakery West Bloomfield store. After my initial call, I was a little worried, because the woman I spoke to on the phone was a little rude and spoke in a tone that made me feel like she was in a rush and I was bothering her. I went to the initial consultation/taste test and my experience was wonderful. The face to face customer services far exceeds the phone customer service.
My Husband and I chose the White Alaska wedding cake, which was white cake with white chocolate mouse and fresh strawberries. After we chose the flavor, we chose the design and the woman we worked with was very helpful with all of our questions. For just over $600 I got a four tiered gorgeous wedding cake large enough to feed 200 people. Also, instead of freezing the top tier to eat on your One Year Anniversary, Sweet Dreams will make you a fresh small cake on your anniversary free of charge!
All of our guests are still talking about how that cake was the best wedding cake they have ever had! -
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Alexandria Sent on 01/10/20124.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
I found out about this bakery through one of the largest wedding expo's,which says enough. I remember walking in the expo to see a line wrapped down the hallway of women waiting for samples of cake. I instantly realized that is who is going to do the cake. After trying the cake I loved how moist and flavorful it was not to mention the constant compliments spewing from the crowd of women. The consultation was great they delivered everything that I wanted and were very flexible. I had a hard time locating THE brooch for my cake and didn't get it to them until a day before the wedding. That is just how wonderful they are. I felt so bad and they assured me that everything is perfect and boy it was. Everyone loved the cake and thought it was too beautiful to slice into. I would definitely recommend them. -
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Harlori Sent on 07/01/20174.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake turned out perfect. I was actually able to enjoy a slice thanks to our wedding planner and banquet hall staff. This bakery has been a go-to for my family because their cakes are always on par! -
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Serena Sent on 05/23/20164.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake was beautiful and I want to give 5 stars just for that. However, communicating with them was a little hard. I still am very glad I used them. Just make sure you are very clear with what you want and you may have to tell them a few times. -
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Donna Sent on 10/13/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious! The cake I picked may have been a little difficult and didn't turn out how I pictured it. But, it was still nice and definAtely delicious! I rented a tray but they didn't provide me with it and gave me a linen wrapped around it that I felt clashed. I didn't know until I was cutting my cake but o well I was married lol I will have to call and complain because I paid 35$ for it too. But they were helpful and accommodating in every other way and did a good job and no mess. So it was fine. -
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Aong Sent on 06/29/20104.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
The cakes here always taste great. They had a good deal going on for their wedding cakes too. Too bad we couldn't change much at all on it. I wanted them to add coloring to the fondant, but I guess since the cake was at a special pricing, they "couldn't." It's okay though, everyone liked the cake. -
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Suzanne Sent on 06/16/20084.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
The cakes at Sweet Dreams are beautiful, unique and fairly priced. In addition, all their desserts taste amazing. We had so many guests asking us about our dessert table and cake! -
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Leslie Sent on 07/14/20174.7 out of 5 rating4.7
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience. There were some "hidden charges" that I was not aware of initially (consulting fee) which was added on after the tasting and with the order, but that could have been my fault as I did not know to ask about this. There was some communication mix ups- where we thought we had picked out the flavors for the cake after the tasting and then we were called 2 wks before the wedding (6 mos after the tasting) asking us what flavors we were wanting, which did cause a small panic as we couldn't remember what we had chosen after tasting so many, but we were able to figure it out with their notes. Baker was very proactive when they thought our topper wouldn't fit, they came up with other suggestions and resolutions to keep the integrity of our cake. They called if they had any questions and didn't take it upon themselves to make decisions that might not have been what we wanted. Delicious!!! Best thing was that they give you a new cake for your 1 year anniversary!!! No freezing and eating stale cake!!!! You won't be disappointed. -
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Megan Sent on 06/27/20174.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Our cake was so good. The chocolate raspberry flavor was amazing. Definitely look into this vendor. -
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Marisa Sent on 10/15/20144.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
Sweet Dreams was reliable, thorough and the staff were all very nice and thorough. I found them very dependable and the cake was amazing looking and our wedding guests really liked the taste and presentation of the cake. -
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Megan Sent on 07/17/20104.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
Gorgous sweet table and gorgeous cake! Not much room to negotiate on prices however. -
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Flip Sent on 06/24/20104.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Sweet Dreams cakes and sweets are AWESOME! I ordered my cake online and it was delivered on time, even when I had a venue switch. Delicious! This is my "go-to" place for desserts! -
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Lisa Sent on 01/18/20124.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a delicious wedding cake and we got a great deal on it. The only problem was that to save money we ordered it bare and had to decorate it ourselves. -
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Savannah Sent on 02/01/20104.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
They where willing to take the pictures we gave them and recreate the cake that we thought was perfect for our wedding.Sweet Dreams made our cake really delicious and made it a day to remember. -
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Gina Sent on 11/15/20074.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3.5 out of 5 rating3.5
My cake was beautiful and delicious! My only complaint was that the slice I got was too small and the cake was too beautiful that I didn't want to eat it! If you go to the store they let you try them all in a very professional manner, with these tiny cakes. So many were delicious it was hard to choose. I would advise to go tasting there, it is fun! -
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User896753 Sent on 08/12/20124.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 3.5 out of 5 rating3.5
Overall, it was a good experience. The cake looked gorgeous and I imagine it tasted good too (didn't get a chance to sit down and eat cake at my reception!). The initial meeting for the cake seemed a bit harried and the workers were quite opinionated. We liked the opportunity to test all the different flavors, though! On the day-of, my only qualm is that there were sugar-flowers on the top layer of the cake when I specified I wanted JUST the cake topper. I don't think anyone noticed but me, though, and it wasn't a big enough problem to ruin my night. -
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Nichole Sent on 05/09/20084.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Amazing cake, looked exactly how we wanted. Amazing taste! -
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Julie Sent on 12/08/20104.4 out of 5 rating4.4
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Best cake ever in taste and beauty, but they forgot the box for the top layer for us to save. -
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User1663431 Sent on 06/16/20144.3 out of 5 rating4.3
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 3.5 out of 5 rating3.5
My Cake was beautiful. They told me they would put flowers on it and there weren't any and they did change the design of what I actually wanted but the cake tasted and did look awesome! -
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Mandi Sent on 03/02/20094.3 out of 5 rating4.3
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Very good bakery! Our 'simple' wedding cake was delicious and turned out exactly how we wanted it. They allowed us to sample their cake choices and they even have moose filling at no additional charge. The price was excellent and seemed to be the best deal around for fabulous tasting cake! -
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Kristen Sent on 05/19/20084.3 out of 5 rating4.3
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
We taste-tested many cakes, and this one was by far our favorite - our guests raved about it too! We picked up a coupon at the Palace of Auburn Hills Bridal Show - and received our cake at 50% off, which was a great deal for a beautiful cake. They were also flexible with us, knocking the price down a bit when we requested to have some of the sugar flowers left off our design.
Cake arrived on time, in great condition, very moist - absolutely delicious. Everyone at the store was very courteous as well.
The only disappointment was the look of the actual cake we received - it was beautiful, but really looked very little like the picture - It had the ribbons, pearls, fondant, and drapery of the picture - but the design on the cake looked like they overbooked their weddings and only had about 10 minutes to do (it looked 'rushed') - we were supposed to have tiny hearts and swirls all over the cake, but it shows up with large, sloppy swirls.
So - if you're looking for a great cake for taste - this is the place to go, but if you are more concerned with design, perhaps choose elsewhere. Had I known, I probably would have told them to just skip the design and give me a plain fondant cake. They covered it in a sparkly fondant, and the ribbon and pearls...with the real flowers we added, it would have been gorgeous anyways. -
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Jessica Sent on 12/01/20074.3 out of 5 rating4.3
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Quality of service 4 out of 5 rating4.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 3.5 out of 5 rating3.5
They have great specials for brides on a budget. It wasn't my dream cake, but it looked great and tasted AMAZING!!! I got so many compliments on the cake. Also, on your first anniversary you get a recreation of the top of your cake instead of having to save the one from the wedding...another $$ saver. -
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Christina Sent on 01/27/20094.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Our cake was tailor made to a design my husband had created, and they were able to make it just the way he wanted it:) It tasted wonderful, and was priced right. -
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Maria Sent on 11/11/20084.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They are very reasonably priced for fondant wedding cakes with mousse if you can order your cake as a special. Every month they have one design they put on special for half off per slice. I did this and just changed some minor details like the color and minus a detail or two and it was amazing! The look was what I wanted, the cake was very good, the white chocolate mousee though does not taste the way it did when I tried their sample. However, overall, it worked out very well for me, I had my cake done my way! -
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Erica Sent on 10/16/20084.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Cake looked and tasted great - and I don't even like cake!!! -
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Jennifer Sent on 08/28/20084.2 out of 5 rating4.2
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Our cake was beautiful and everyone said that it tasted great too!! -
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User1868976 Sent on 10/17/20143.8 out of 5 rating3.8
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Quality of service 4 out of 5 rating4.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4 out of 5 rating4.0
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Value 2.5 out of 5 rating2.5
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Flexibility 4 out of 5 rating4.0
The coordinator was great to work with and I had every bit of confidence my custom cake would come out amazing after all of the meetings we had and photos I provided, but it didn't quite turn out that way. It seemed like the decorating was rushed or the detail wasn't communicated to the baker/decorator and it didn't turn out the way we discussed. I'm not sure if priority was given to a larger cake since I had a summer wedding, but it was upseting to see since I had my hopes so high. Although the cake tasted good and my guests enjoyed it, the decorating was not on par with what I've seen them do before and I'm still not sure if the flavor layering was correct--I'll find out in a year when we cut the top tier! I was disappointed and wouldn't recommed for a wedding if you have specific, custom ideas in mind. I didn't feel like I got what I paid for. -
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Tara Sent on 07/17/20113.8 out of 5 rating3.8
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Quality of service 2 out of 5 rating2.0
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Average response time 5 out of 5 rating5.0
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Professionalism 2 out of 5 rating2.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding cake had extra stuff on it that I didn't want. The top of my cake fell off during my wedding. -
Quality of service
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Stephanie Sent on 12/23/20073.7 out of 5 rating3.7
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Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 2.5 out of 5 rating2.5
I loved our cake but it was extra to put flowers on it and they would only work with realy flowers not silk for on the cake. We both loved the taste of the cake and the variety of flavors that were available. -
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User2265174 Sent on 08/11/20153.6 out of 5 rating3.6
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Quality of service 1.5 out of 5 rating1.5
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Average response time 5 out of 5 rating5.0
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Professionalism 3.5 out of 5 rating3.5
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Value 3.5 out of 5 rating3.5
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Flexibility 4.5 out of 5 rating4.5
At first I was very impressed with Sweet Dreams Bakery. I thought their showroom and bakery was beautiful and they had a lot of options for real cakes and fake cakes. I was extremely disappointed at the wedding though by my cake. We had ordered a fake wedding cake where they have a small section cut out at the bottom that they put real cake in so that when we cut it, it looks real. I told them I was hesitant on the fake cake option because I didn't want it to be obvious to the guests. I was assured that it would be as seemless as possible. When we got to the reception though we saw the opposite. They had drawn a box around the area we were supposed to cut with icing. It was EXTREMELY obvious that it was fake. Not only that, but when we cut into the cake, the real cake section fell out of the cake mold. I was very disappointed. -
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Kristi Sent on 01/18/20113.6 out of 5 rating3.6
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 2.5 out of 5 rating2.5
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Value 5 out of 5 rating5.0
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Flexibility 2.5 out of 5 rating2.5
We only picked them because of cost. It was a very basic cake but within a budget. We could not make any changes since we got it on a special price. -
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Kim Sent on 11/09/20153.5 out of 5 rating3.5
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Quality of service 3.5 out of 5 rating3.5
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Average response time 3.5 out of 5 rating3.5
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Professionalism 3.5 out of 5 rating3.5
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Value 3.5 out of 5 rating3.5
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Flexibility 3.5 out of 5 rating3.5
Excellent service and excellent cake. Very reasonably priced too. -
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Katherine Sent on 04/12/20083.2 out of 5 rating3.2
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Quality of service 1 out of 5 rating1.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 2.5 out of 5 rating2.5
I orderd a customised wedding cake a little differnt that the stock cake I choose from, I also provided them with my own cake topper because it was a military wedding, Luckily my parents got to the reception site early because the pink color that was soposed to be on my wedding cake wasn't and they didn't have my cake topper, my parents had to call them to come back over and fix it, and when I finally got to see the pink color still wasn't right, it was light pink instead of dark pink. -
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Stephanie Sent on 02/01/20083.2 out of 5 rating3.2
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Quality of service 3.5 out of 5 rating3.5
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Average response time 2 out of 5 rating2.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 1 out of 5 rating1.0
I absolutely LOVE that they gave us a free small version of our wedding cake on our one year anniversary so that we didnt have to freeze our cake and eat it a year later eww! And because they worked directly with our hall, they did not charge delivery, cutting, or serving! They had a GREAT book to look through for ideas, but dont expect very personal service. -
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Stephanie Sent on 06/04/20131.8 out of 5 rating1.8
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 4 out of 5 rating4.0
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Flexibility 2 out of 5 rating2.0
So very disappointed. They were supposed to make my wedding cake round and it was square. They also put the square cake on my round cake stand that was waiting for them at the hall and it was hanging over the sides of the stand. It looked ridiculous! I was so embarrassed. The fondant ribbon was supposed to be the same color as the swatch I provided. They made it look just like the picture I provided. I just wanted it to be similar. They didn't follow any instructions on the contract. Is it that difficult to follow instructions!? The person I ordered my cake from was never there and they were very disorganized. When I left my final payment, I made sure they had everything all together. I have no idea what happened. -
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Ivana Sent on 09/20/20081.4 out of 5 rating1.4
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Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 0 out of 5 rating0.0
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Value 2 out of 5 rating2.0
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Flexibility 1 out of 5 rating1.0
Disappointing - the cake did not look like the picture of it at all - to the point that I thought we have gotten a wrong cake! Also, the cake stand which we ordered and paid for was not delivered with the cake! And, it all arrived late so I never even had a chance to speak to the delivery person and see where the problem occurred! Horrible! They did refund us for the cake stand after my husband called and complained but again they tried denying it which made me dislike them even more! I would not recommend such poor service for one of the important details of your wedding day! -
Quality of service
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