Sweet Delites Reviews
Reviews
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4.4 out of 5 rating
4.4
Good
14 reviews
Recommended by 88% of couples
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Quality of service 4.4 out of 5 rating4.4
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Average response time 4.4 out of 5 rating4.4
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Professionalism 4.4 out of 5 rating4.4
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Value 4.4 out of 5 rating4.4
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Flexibility 4.4 out of 5 rating4.4
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User photos
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Featured
Lissy Sent on 05/31/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceptional - Above and Beyond
I'm hesitant to even write this review, because I know Sweet Delites already has a lot of business, but I loved working with them so much and hope they have so much more success. My fiancee and I tried wedding cake from at least 8 different vendors, and I called easily 20 more places to inquire about their services. Sweet Delites was the winner hands down. The wedding cake was absolutely delicious, was decorated exactly as we specified, the fillings were fresh and flavorful. The buttercream frosting is a tad less sweet than other bakeries, and we really liked that because it lets the cake shine. The cake itself was on par with any of the finest bakeries I've ever eaten at. Better than Magnolia or Silver Moon, more moist than Bouchon, less fancy but just as delicious as anything I've gotten from Dominique Ansel.
Service was absolutely exceptional. The kids who work in the store are the nicest, friendliest, happiest people. The more senior members of the store were very responsive to my questions, both over the phone and via email.
Price point was excellent. They seem busy enough, and are certainly good enough to justify a price increase.
And they went over the top to deliver the cake on Memorial Day Sunday after their bakery closed. -
Quality of service
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Donna Sent on 10/28/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious!
Sweet Delites made us the most delicious wedding cake and my only regret was not eating enough of it on our special day. The pastry shop was incredibly easy to work with when planning the right sizing and decorations for our cake and delivered it to our venue without a hitch. Thank you Sweet Delites! -
Quality of service
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Carmen Sent on 05/31/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sweet Delites Bakery & Pastries, Somers, NY
Very helpful with determining size of cake needed. Personalized the pastry to my preferences. Delivery yo venue a big plus. Ultimately delicious Napoleon cake and enjoyed by everyone. -
Quality of service
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Marissa Sent on 11/28/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We ordered a variety of butter cookies for my wedding from Carmen and her team at Sweet Delites. They were wonderful!! We were still eating them a week later, and they were just as delicious as they day we got them! Everyone was complimenting them, and asking us where we'd purchased them. Thank you for your help in making our wedding perfect Carmen! -
Quality of service
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Amanda Sent on 10/20/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sweet Delights was absolutely perfect for our wedding day! We ordered a simple, polka dotted, three-tiered cannoli and chocolate mousse cake. It was so fresh and delicious, we received so many compliments from our guests! The price was also very reasonable. I highly recommend Sweet Delights, especially their cannoli cake! -
Quality of service
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Michele Sent on 08/17/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sweet Delites created the cake for our recent wedding and it was perfect. I consider the wedding cake one of the most important elements of any wedding and after going in for a tasting, I knew we were in good hands. We ended up going with a yellow cake with strawberry filling for 2 layers and the red velvet cake for 1 layer. Absolutely delicious. We can't wait to have it again!!! -
Quality of service
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Stacy Sent on 10/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sweet Delights was wonderful! We received many compliments that it was one of the best wedding cakes anyone had tasted. We couldn't find a picture of exactly what we wanted, so we sketched out our cake, and it turned out looking exactly as we imagined and described. We are still talking about how perfect it turned out. Priscilla and rest of the folks at Sweet Delight were so nice, patient, and accommodating and overall, just wonderful to work with. Highly recommend! -
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Lorraine Sent on 09/16/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The value was truly exceptional and the cake was delicious! Carmen was wonderful to work with. She was so nice and listened to what we needed. We went to a cake tasting and it was really hard to choose because everything was so good. I was so happy on my wedding day when the cake was just as delicious as the little sample we had. It was also beautiful. The cake was exactly as we had talked about and better than I could have imagined. -
Quality of service
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User890153 Sent on 08/06/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you want delicious cake, go to Sweet Delites. All of our guests commented on how moist and perfect the cake was.
They let us try 7 different types of cakes and each type was better than the last. An added bonus, they were a bit cheaper than a lot of other bakeries in the area without losing quality taste and service.
We even decided to serve our cake top and get a fresh cake on our 1 year anniversary, just because! -
Quality of service
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Helen Sent on 10/05/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our cake was simply beautiful and everyone thought it was the most delicious cake they had ever eaten. Carmen is extremely nice and have ordered other occasions cakes there after. -
Quality of service
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Brenda Sent on 07/29/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were able to sample the flavors ahead of time, and it was delicious. We went with a buttercream frosting, showing them a picture of what we wanted it to look like and it looked great. It had chocolate mousse and cannoli cream filling. -
Quality of service
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Debi Sent on 03/23/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used this adorable, small "mom and pop" shop for our wedding cake after we had HORRIBLE experiences with fancy over priced places in the area. This place was amazing from the moment we walked in. Priscilla was wonderful to work with and the cakes were amazing! They were able to work within our budget and the cake turned out BEAUTIFULLY and more wonderful than i expected. We brought in a photo of design we wanted and they were able to duplicate perfectly! Everyone raved about how yummy it was too! -
Quality of service
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Jennifer Sent on 05/14/20261 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Disappointing occasion cake
Spelled congratulations wrong..didn’t have a box big enough and wrapped it in parchment paper…resulting in dried out inedible cake with destroyed flowers…and they didn’t even take accountability …really disappointed as I buy all of my cakes there-
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+2 photos
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Quality of service
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Liset Sent on 02/26/20251 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Birthday cake fail !
I’ve been a loyal customer for years, traveling 35 minutes to buy my husband’s favorite tiramisu cake for his birthday. This year, however, was a disappointing experience. The cake tasted awful, and despite being stored properly in the fridge, it was inedible. I called on Sunday morning (the 23rd) to inform the bakery and offered to return the cake so they could see the issue firsthand. Unfortunately, the staff could only take my information and promised a call back, but I never heard from them.
I understand that mistakes happen, but the lack of response and poor customer service has left me frustrated. I paid over $35 for a cake that no one could eat, and after four days, my issue remains unresolved. I won’t be returning. I hope this review helps others avoid a similar experience.
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+2 photos
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Quality of service
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