Sully's Rental Reviews
Reviews
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4.2 out of 5 rating
4.2
Good
17 reviews
Recommended by 85% of couples
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Quality of service 4.2 out of 5 rating4.2
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Average response time 4.2 out of 5 rating4.2
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Professionalism 4.2 out of 5 rating4.2
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Value 4.3 out of 5 rating4.3
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Flexibility 4.4 out of 5 rating4.4
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Hannah Sent on 10/24/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flexible and fast
I got some guest tables, food tables, and my sweetheart table, along with linens and napkins. All looked great and the people I talked to were super helpful and responsive. -
Quality of service
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Ashley Sent on 07/18/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
All around satisfied
Ordered linens, china, & chairs for our wedding this summer! They were efficient and attentive. Amanda was very flexible, accomodating and responded very quickly when inquiring and booking. -
Quality of service
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Tom P. Sent on 09/15/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Chairs made the room pop!
We worked with Sully's on renting chiavari chairs for our wedding ceremony and reception in July 2021. They were wonderful to work with, and the chairs absolutely made the room pop! They are a great addition to a space that provides elegance and comfort! I would recommend working with Sully's for that extra wow factor at your formal event. -
Quality of service
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Lisa Sent on 06/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best decision we made in renting items for the wedding held at our home was renting from Sullys. We were greeted with respect with every call we made prior to the wedding, they helped figure out the logistics of what was needed and
did it fairly. The staff they sent out to set up the tent and tables were amazing. The set up was fast, neatly done and with consideration of how wet our yard was at the time of set up. I really appreciated how quickly they tore down the tent too. Nothing but positives!!! THANKS FOR ALL YOUR HELP!! -
Quality of service
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Lindsey Sent on 07/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sully's did an awesome job for us on our wedding day. We rented the biggest tent they had! It looked awesome. We rented our dance floor, the high top tables, the bar, regular tables, chairs and linens from them as well. Everything came steamed and clean. We had a huge outdoor wedding and without them it wouldn't have been the same. Amanda, who works with the bride and grooms, helped us plan and prepare for the day. She was like a built in wedding planner. She helped us with everything. She knew what to prepare for and helped with things I didn't think of. Everything turned out perfect thanks to Sullys! I would highly recommend them for any of your parties, especially a wedding! -
Quality of service
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Adam Sent on 07/22/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding on 6/27/15 and had to rent everything in order to have it at the venue we wanted to. Our first stop after reserving the venue was Sully's and we had a great experience from the start. We spent an hour in their showroom during our first visit looking at different samples and examples of what they had to offer. We discussed our desired number of guests and Amanda gave us recommendations on the size tent and number of tables/chairs we should go with. We made our initial reservation during this visit. As the wedding approached we decided to cut back on our number of guests and when we called Amanda she was more than helpful in adjusting our tent size and number of tables and chairs. As the big day got closer we were able to go in an coordinate different color samples to insure everything matched. We had very specific idea of how we wanted our lighting in the tent and Amanda went above and beyond to insure it was just the way we wanted it. When it was all said and done we ended up renting; a 40x80ft tent, tables/chairs for 120, table cloths, linen napkins, riser for head table, a bar, dance floor, and tent lighting. Looking back we could not have asked for better items or service from Sully's Rental! -
Quality of service
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Erin Sent on 09/12/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Sully's to expand our dance floor and to provide risers for the head tables. They showed up and didn't have enough pieces for the dance floor, but came back that same day and finished it up! They got the job done and that is all I asked for. Mary at Sully's helped me with the prepping phase and she was wonderful. -
Quality of service
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Melinda Sent on 06/13/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was great working with Mary at Sully's. They delivered everything on time with no problem. We got exacly what we ordered with no hassle. They have a great product and tons of choices! -
Quality of service
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Heidi Sent on 02/15/20124.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
They have MANY colors of table cloths for rent and don't need much notice, even for lesser-used colors! -
Quality of service
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Beth Sent on 06/28/20104.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I rented hi-chairs from here and we got what we requested. However, the hi-chairs did not match each other and were not the most attractive and if I rented from them again I would ask for matching chairs. -
Quality of service
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Amanda Sent on 08/26/20174.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 4.5 out of 5 rating4.5
Sully's was a good company to work with. They were accommodated when I asked if i could change the types of tables last minute. However, we were upset because we had to clean every single chair because they were dirty and since they were white chairs it showed everything. -
Quality of service
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Christine Sent on 06/25/20174.5 out of 5 rating4.5
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Quality of service 3.5 out of 5 rating3.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tully's did a really good job accommodating all of our changes. We had an outdoor wedding - completely DIY. We rented tent, tables, chairs, linens, and a few other accessories. Everything was good quality, however we did have to wipe down chairs because they were muddy. -
Quality of service
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Angela Sent on 09/07/20103.9 out of 5 rating3.9
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Quality of service 4 out of 5 rating4.0
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Average response time 2.5 out of 5 rating2.5
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
We got our chair covers from here along with our popcorn machine. They were alright. The chair covers looked just fine but they were late delivering them after they had given me a hard time about getting into the venue early. It was also difficult to get a hold of them. They were, however, one of the only companies to barter with us over price... -
Quality of service
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Tanya Sent on 05/26/20173.7 out of 5 rating3.7
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Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 2.5 out of 5 rating2.5
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Flexibility 5 out of 5 rating5.0
Overall Sully's was great, it just gets expensive when renting everything. -
Quality of service
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Claire Sent on 08/01/20183.6 out of 5 rating3.6
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Quality of service 3.5 out of 5 rating3.5
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Average response time 4 out of 5 rating4.0
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Professionalism 3.5 out of 5 rating3.5
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Our least favorite wedding vendor. The gold chiavari chairs we rented were beautiful and in great shape. They kept calling me instead of the venue to schedule the delivery. Charges an outrageous overtime rate for weekend delivery. -
Quality of service
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User1829270 Sent on 09/25/20141.3 out of 5 rating1.3
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Quality of service 1.5 out of 5 rating1.5
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Average response time 1 out of 5 rating1.0
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Professionalism 0 out of 5 rating0.0
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Value 2 out of 5 rating2.0
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Flexibility 2 out of 5 rating2.0
While their pricing is inline with their competitors, the front office staff is abrupt. We had issues with pick-up. The delivery staff didn't take all of the items even though they were left exactly were we were instructed to leave them. Sully's tried to make us return the items by a certain timeframe and said we'd be charge $50 for Sully's to get the items. There is a totally disconnect between the front office staff and the delivery team. They need to get their act together! If you enjoy aggravation after your event, this is the company to call. -
Quality of service
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User918015 Sent on 08/31/20121.1 out of 5 rating1.1
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Quality of service 0.5 out of 5 rating0.5
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Average response time 1 out of 5 rating1.0
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Professionalism 0.5 out of 5 rating0.5
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Value 3 out of 5 rating3.0
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Flexibility 0.5 out of 5 rating0.5
Sully's was a very bad first experience with a party rental company. We had many issues with rental supplies, and we were inconvienced with picking up our own supplies even though we paid for delivery. We were reluctantly given a discount, and after the event we were called and charges the exact amount of discount we were given because we apparently took some of their product ( which we did not). Their price is the best in the area, but I am unwilling to deal with their lack of customer service. -
Quality of service
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