Studio Suites (HarryFashion) Reviews
Reviews
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Quality of service 1.4 out of 5 rating1.4
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Average response time 1.5 out of 5 rating1.5
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Professionalism 1.4 out of 5 rating1.4
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Value 1.6 out of 5 rating1.6
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Flexibility 1.3 out of 5 rating1.3
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Lindsay Sent on 08/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Suits for our Whole Wedding Party!
I don't understand why so many of these reviews are so low. We had an excellent experience with Studio Suits.
We had my husband's suit and all of our wedding party's suits, our ushers and our dads suits all made through Studio Suits. Out of ten suits, we only had issue with one, and it was due to my mistake in taking measurements (pro tip: use an actual dress shirt to take your measurements, maybe not just your dad's random flannel layering shirt!).
Everybody else was raving about their suits (and my dad's replacement jacket after measuring right fit him great!), and we are very happy customers.
Studio Suits has an extensive selection of fabrics and colors to choose from which was how I found them to start with — it is otherwise kind of difficult to find good variety in tweed/ vintage style suits out there!
Not only that, but they are totally customizable — things I didn't even know about suits! Want a specific number of buttons on the cuff of your jacket? Different style buttons? different vents? Custom lapels, pockets, linings, decorative elbow patches, etc.? You can choose whatever you want.
It was about what you'd pay to rent a tux and it's perfectly your size, and you get to keep it to wear again. What's not to like?
Oh and you get it in like a week, so when we had last minute adjustments one month out, we were easily able to have a new suit made and shipped out in time for the day.
Incredible, can't say enough nice things about Studio Suits. Will probably order more suits through them in the future! -
Quality of service
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Christy Sent on 06/06/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found Studio Suits on Best Destination Wedding Blog. Many brides had used them before so there were plenty of reviews of the quality the suits they received. Many also offered up how to measure for the suits and how to mess up on measurements. We contacted via email regarding the amount of suits needed and making sure they would all match in color, the suits came in perfect. The quality is great! Some did have to have a few alterations but that could be due to the measurements. We ordered the Linen suit and you can't beat the price nor quality. Just READ the website clearly it will give you allt he information you need. If all esle fails, email them if you have any questions. P.S. - you have to go though PayPal because most credit card companies will not let them charge. -
Quality of service
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Levi Sent on 09/13/20164.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
We wanted tweed suits. They were one of the first one to popup on google. I had call around to local stores to see what it would cost for them. I actually got laughed at & told me that tweed was crap. So after a few measurements, $260, and two weeks my suits were in my hand. My suit fit me well, hemming is not included which was excellent. My husband suit needed a couple of alterations (Scott is so tiny even in regular jeans, they have to be taken in) so I thought nothing of it. -
Quality of service
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Jonathan Sent on 01/19/20224.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Great value - just bought my third suit
I purchased my first heavy tweed suit from Studio Suits and was honestly impressed with the quality. I got that for my wedding suit and was happy to see that there were matching ties for my groomsmen. I liked it so much, I browsed some other suits and got a donegal tweed suit and it's probably my favorite. I just ordered a new black suit (cotton) since it would've cost $120 to tailor my current black suit and for $40 more, I could get a custom one. I know some other reviews have a negative experience, but if you give your accurate sizes and pay close attention to the suit you're ordering, you should be satisfied. I don't know of a better deal for a new custom suit.-
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+4 photos
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Quality of service
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John Sent on 01/30/20222.2 out of 5 rating2.2
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Quality of service 3 out of 5 rating3.0
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Average response time 2 out of 5 rating2.0
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Professionalism 3 out of 5 rating3.0
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Value 2 out of 5 rating2.0
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Flexibility 1 out of 5 rating1.0
Do not believe fit guarantee
The pockets on the Mens overcoat I ordered were way too high. The pockets sat at my stomach above my waist. I emailed studiosuits with my complaint and photos. All they did was send me a gift certificate towards my next order, and a very nice email saying they would not honor their own guarantee. I included a photo with my order number so you can tell I’m not lying. Look elsewhere. -
Quality of service
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Joe Sent on 07/21/20162.2 out of 5 rating2.2
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Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 2 out of 5 rating2.0
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Flexibility 2 out of 5 rating2.0
Don't bother with Studio Suits. They add extra loosening like 6 inches (15cm) without mentioning any of this on the website and then you will end up with clothes that are hanging off you, even with slim shirts. Also they are missing lots of measurements so there is no way of getting something that fits well. Then when you question it, they are not wiling to provide any compensation other than 20% off the next order that they would most likely screw up again. They basically expect you to pay for someone else to fix up their mistakes. -
Quality of service
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David Sent on 09/12/20231.8 out of 5 rating1.8
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Quality of service 1 out of 5 rating1.0
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Average response time 4 out of 5 rating4.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 2 out of 5 rating2.0
Poor quality and poor customer service.
Pants and vest fit good. Jacket was poorly made. Back uneven and short. Sleeves too small and not enough material to alter. Many emails and photos exchanged with customer service (email is only option) and resolution was to give me a $50 credit on a future purchase. Stuck with alteration costs for a suit that still fits poorly. Do not recommend. -
Quality of service
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Tim Sent on 11/18/20251.6 out of 5 rating1.6
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 4 out of 5 rating4.0
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Flexibility 1 out of 5 rating1.0
Terrible customer service and had to buy two suits to get it correct.
I had gotten a suit from here for my cousins wedding. I was professionally measured and I sent the sizes for my suit in and purchase the suit. After 3 1/2 weeks, I contacted them asking what is the status of my suit being made as it should have been received by me within three weeks after ordering. They then replied to my email saying it was being made, but saying my measurements were most likely wrong because they seemed off for the pants and my suit coat… again, I was professional measured. I re-gave them my sizes. Three weeks later I received my suit and it was not even close to fitting my suit coat fit fine. My pants were not even close. I then emailed them trying to get a receipt and a refund. they said they do not do refunds. I kept emailing them. They decided to not respond to me. I had to re-buy a pair of pants and I had to go on the crazy large side, which was about 6 inches more on my waist than I usually do and it still was very tight. I would never recommend this brand. -
Quality of service
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Kenneth Sent on 11/28/20241.6 out of 5 rating1.6
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 4 out of 5 rating4.0
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Flexibility 1 out of 5 rating1.0
No Returns Allowed!
The suit was poor quality and arrived wet. Tried to return immediately. They ignored request saying their machines do not make mistakes - must be a standard response on sizing but I never raised this issue. Note "machines", although they claim their suits are hand made. No returns again EU law, so luckily I bought through PayPal which is making them give me a return. -
Quality of service
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Mysterioso Sent on 02/20/20211.6 out of 5 rating1.6
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Quality of service 2 out of 5 rating2.0
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Average response time 1 out of 5 rating1.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 1 out of 5 rating1.0
Horrible Company
Requested lapels on overcoat be exactly as pictured on website. Received response saying my request would be forwarded to “designers”. The lapels on the overcoat I purchased did not look as advertised on the website photo. Either customer service lied to me or the “designers” don’t give a s**t and want to save material in order to make the coat cheaper. Customer service asked me to send photos of the coat and I did. Been a week, still haven’t heard from them. Bad customer service. Bad manufacturing. Bad company. Stay away. -
Quality of service
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Skyler Sent on 03/20/20251.4 out of 5 rating1.4-
Quality of service 1 out of 5 rating1.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Absolute garbage quality and fit
Ordered a suit from them a size up hoping to tailor it down. The jacket is at least one size too small and the quality is so bad. It feels gross to touch. On top of this they don't offer refunds or returns -
Quality of service
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Sean Sent on 02/14/20241.4 out of 5 rating1.4
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 1 out of 5 rating1.0
Stay Away - Gaslighting Customer Support
Don't fall for this overseas scam. One of the short jackets in my order was longer than the regular length jackets in my order. After sending multiple rounds of photos showing the incorrect length of the jacket next to the other jackets, over the course of a week, Customer Support very politely told me I was crazy and that my photos and I were incorrect. Based on other reviews, this seems to be their MO. -
Quality of service
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Clifford Sent on 06/23/20221.4 out of 5 rating1.4
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 1 out of 5 rating1.0
Poor fit and wrong colour
Purchased a Taffy Pink suit as the website photos showed a slightly purplish, muted pink what looked a bit different but still semi formal. No fabric sample was available from site but went ahead and bought.
Item delivered was bright pink and, frankly, horrendous, as well as being ill fitting (despite forking out extra £80 for trial suit to fine tune measurements).
Studiosuits refuse to acknowledge that the suit is a different colour and have offered nothing in the way of an apology or compensation. £320 wasted. -
Quality of service
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Renato Sent on 06/02/20191.4 out of 5 rating1.4-
Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Overtly deceiving
I purchased from Studio Suit because I needed a specific color, looking around on the internet I ran into their website which looked very professional and the photos impressed me with an "apparent" quality.
Far from reality.
It's an INDIAN company which they don't advertise nor mention anywhere, they claim to craft custom made high quality suits with the best material. False, false, false.
The suit I received was two size bigger, cheap material, pre made and stitched on the fly.
The detail quality is simply bad, the shoulders are different one from another, the product has no label stating what it's made of. You won't get your money back. And for half of the price you can buy from reliable websites who go above and beyond to facilitate returns and refunds.
Trust me, there is no reason for which you should purchase anything from these scammers. -
Quality of service
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N B Sent on 02/28/20221.2 out of 5 rating1.2
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 2 out of 5 rating2.0
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Flexibility 1 out of 5 rating1.0
Suits are a scam - cheap from India. Not the quality they claim
My suit came and looked sharp but I could not bend my arm at the elbow because it fit like a wetsuit. I had a tailor get my measurements that I sent them and instead of making a suit that would fit those measurements they sent basically a suit of those measurements. It also is not possible to have it tailored as the tailor laughed when I said there should be room to go out (what they told me) and showed me there was barely enough to hold it in the first place, and absolutely none to go out. No returns, no refunds, they'll offer ~$40 giftcard for another suit from them off a couple hundred dollar suit. -
Quality of service
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Jesse Sent on 12/27/20251 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Scam Company
please stay away from this company, i don't want anyone to have to throw money into a trash compactor. They will ignore your measurements, give you low quality mass produced crap then the customer service will gaslight you about their own posted return and quality assurance guarantees. -
Quality of service
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Mark Sent on 10/08/20251 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Horrible Service and will not make garment as ordered
DO NOT buy from these people. They do not make the garment per the measurements provided. When you put in comment section to follow measurements they ignore. When you email in an effort to get the garment made correctly they ignore. When they finally respond after weeks and months, they make excuses and refuse to remake the garment correctly. NEVER EVER AGAIN! -
Quality of service
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Jennifer Sent on 05/14/20251 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Waste of money. Poor Quality, Fit and horrible Customer service
I paid $389 for a “custom” suit from Studio Suits and got stuck with a sloppy, cheap-looking outfit my family member will never wear. Tried to cancel after seeing how bad the others looked in their suits—no luck.
The color didn’t match the ad, the fabric felt low quality, and despite triple-checking measurements (even professionally), the pants were way too tight and the jacket was huge.
Terrible experience. Avoid at all costs.
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Quality of service
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St Coto Sent on 05/14/20251 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Terrible Service
Purchased 2 jackets. When they arrived, they didn't fit. Tried to return, NO RETURNS! Caution buying from these folks. I'm ready to battle them via my credit card company. Best to buy from a local store. Quality is poor at best. Whoever made my jackets could use a refresher course in sizing. -
Quality of service
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Jon Sent on 03/27/20251 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Poor experience and Poor customer Service
I ordered a custom suit from this vendor that was not completed to my specifications. I corresponded with the vendor to request that they fix the issue or provide a refund but they have refused. I even sent photos showing that the length of the coat front was longer than the rear but the vendor will not make it right. I like the suit but they did not complete the specs correctly so it is useless to me. In my opinion you should avoid this vendor. -
Quality of service
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Julie Sent on 07/21/20241 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Suit didn’t arrive and no communication
A full MONTH after ordering a suit from Studio Suits we still got no reply to our panicked messages but finally got a shipping notification that the suit had been shipped & might arrive the day AFTER we leave for our wedding. We now have to decide between missing an entire day of our 2-day elopement to wait for a suit that many have described as “Walmart quality” Or scramble to find another suit that probably won’t fit well. There’s no way to actually contact them. Their site just seems like a scam. Please don’t trust it. -
Quality of service
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Mo Williams Sent on 06/08/20241 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Terrible Service
I bought a suit for my son through this company for my wedding. The suit did not fit in any way when it was received. There was no attempt to make things better and no refund or exchange option. I’m just out of the money. You’d do better burning your money in a camp fire and expecting a suit from the ashes. -
Quality of service
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Matt Sent on 02/03/20241 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Buyer beware!
Warning! Do not buy from this company. Total scam. I bought a tux jacket. When I received it, it looks the picture of the coat that is advertised on their website. When I asked for refund they refused and said it was custom. When I sent them a side by side photo of the difference in quality, they offered me 50% off my next purchase. Next purchase? I wouldn’t recommend this company to my worst enemy. Don’t say no one warned you. -
Quality of service
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Robert Sent on 01/16/20241 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Awful, Stay away at all costs
I customized and ordered a suit From Studio Suits aka: Harry Fashion. I must admit I did have some doubts about an online suit. After customizing and paying for it, I reached out to support with some questions, and they got back to me within 24 hours (which I thought was a good sign). Someone from their support team using the name "Dewayne" assured me that Studio Suits is "committed to making your online suit ordering experience positive and satisfying." Unfortunately, this was a lie.
Four-weeks later, I received a suit and for the most part it was okay, but the pants are a bit snug, and they seem to have left off some of the customizations I paid for. I have reached out to the company 3 times since I received it, and no one has gotten back to me.
Anyhow, don't waste your money here, and for those of you like me who thought “I will take a chance and hope for the best." Don't bother! This is a dishonest company filled with unethical associates, and you will be sorely disappointed with the lack of ethics and integrity.
I do wish it had worked out, as there were at least two other suits I was planning to order this month, but - I've learned my lesson. I hope other potential customers will learn from my experience. -
Quality of service
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Nik C. Sent on 11/15/20231 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Horrible company who lies and has terrible products
Absolutely stay away from this pathetic company based out of India. They are a scam and should be shut down. They claim to have high-quality handmade material and that is not the case at all. Products arrived and did not fit at all. The customer service is pathetic and tells you that they will give you some money off of a future order. Like why the hell would I want to order any other products from you? They will tell you that its a custom-fit suit but our whole wedding party had garments that were all off in measurements but they still won't do anything about it. They are one of those foreign companies who take your money and provide terrible service and products. PLEASE be careful and buy from anywhere else. -
Quality of service
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Colin Sent on 10/24/20231 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Dreadful firm
I ordered a coat, it turned up sized for a midget, I asked them to put it right, they mucked around for a month and pretty much have refused to put it right. Save your money go to a proper tailor! -
Quality of service
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Ian Sent on 10/12/20231 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Bottom-Feeding Scammers
When I ordered my corduroy blazer from StudioSuits I believed the reviews on their website. DO NOT believe the reviews on the website. It is all a scam. They pad their positive reviews and do not publish the negative ones.
My corduroy blazer is so poorly made it's not even fit to donate to a charity. The sleeves on mine are completely whack but it's plagued by many issues, not just that. It's like their tailors don't know what a human being looks like. And the material is as cheap as it comes.
They say "fit guaranteed," but it's really "shit guaranteed."
They deflect, deny, blame the consumer for any issues and will not give refunds.
The people working at StudioSuits need to save their souls and stop working for this bottom -feeding company that's only goal is to scam clients out of money. Life is short. Find a job that contributes to humanity and not one that only preys on it.
DO NOT, DO NOT give this company your money. You will regret it. Others have made the mistake for you. Learn from them.
If you've read this and still order then make sure you post your negative review here or elsewhere, because StudioSuits won't on their site. -
Quality of service
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Jesse Sent on 09/05/20231 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Scam Company
This is a scam company, the reviews are all fake. They don't stand behind their products which are inferior and not made to order like they claim. They will lie to you and then refuse to give you the product you paid for, I have never dealt with a company as dishonest as this one, please do not give them any money, you will lose your money and never get what you ordered. -
Quality of service
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Kelly Sent on 05/06/20231 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Do not use
Absolutely horrible company. Out of the 7 suits we ordered for our wedding party, only 1 came in correctly. Obviously we were not expecting much at a low price point, but these suits are unwearable. Extremely cheap material. Customer service is horrible, rude, and very argumentative. We sent in photos proving the suits were not made the the measurements provided and they proceed to tell us the photos were wrong. We used multiple measuring tapes and took it to a professional tailor who stated that Studio Suits was incorrect and we should get replacements if it were a reputable company. Absolute waste of money and time. -
Quality of service
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Joe Sent on 04/07/20231 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
The Worst Customer Experience & Product Ever
The worst customer service ever. They made my suit many inches off my requested measurements. When I asked them to refund or fix it, they made me jump through hoops of photos to prove it. When I finally proved they were incorrect, they stopped responding to me. Save yourself and STAY AWAY. Go with Indochino instead. -
Quality of service
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David Sent on 03/22/20231 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
STAY AWAY. Measurements were wrong, color was not as expected, craftsmanship was terrible.
Nothing was symmetrical with this suit and basically all measurements I had triple checked with three different tailors were off on the product they sent me. See the pictures for yourself. I ordered the Thomas Shelby Gray Tweed Suit and look at what I got.
I ordered a custom suit with specific measurements down to.25 of an inch. All of these specification were fields on the custom ordering part of the website. All fields were filled out precisely and I have screenshots of those measurements along with some being listed in my receipts. The suit I received in the mail had 50% of the measurements completely wrong from.25 of an inch to over three (3) inches from the measurements I provided. This massive difference in measurements has rendered this suit unusable to me without significant tailoring and additional cost. I attempted to resolve the issue with the company, even providing detailed photos with measurements and have only been told various versions of "these are custom hand made garments, we use more hand made techniques, these garments may have some differences" which is NOT listed ANYWHERE on their website which I also took screenshots of. I have all emails saved with the company demonstrating a lack of willingness to rectify the situation, only offering me $25 for tailoring which would barely cover tailoring a single leg of the pants. The product I ordered and the one I received are in no way the same and again, completely unusable and they are refusing to remedy things.-
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+5 photos
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Quality of service
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Paul Sent on 03/22/20231 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Do NOT go anywhere near this shonky Studio Suits operation. You are forewarned.
Do NOT go anywhere near this shonky Studio Suits operation - it is a total scam.
I lost almost AUD $2000
I was sent a suit and trousers size 46 Long when ordered 42 Reg.
SS outright refused to adjust the enormous suit, which arrived weeks after the clear due time.
Then, trying to get my money back, customer service used all sorts of different fake “western” names and bulldust excuses…
As I said earlier: Do NOT go anywhere near this shonky Studio Suits operation - it is a total scam
— Doc Paul, Kyneton Australia-
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+2 photos
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Quality of service
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Emily Sent on 03/17/20231 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
SCAM - stole $1000
So much like everyone else here, they made the suit inches too small, we sent multiple photos proving the suit and we not made to the measurements provided, and now they’ve ghosted us, after literally just stealing $1000. So my question to everyone is how do we hold them accountable??? I can’t find anything further on CEO but SURELY there is a way to sue them? -
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Emmanuel Sent on 03/15/20231 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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too small jacket Studiosuits does not wish to rework
After weeks exchanging measures, with supprting picture of the same, studiosuits is still asking for additional measures, refusing to recognized that the jacket they manufactured for me is not as per the order, significantly too small (to the extend that i can not wear it).
i am thinking to go to court with a local layer, that is the last thing i can do! -
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Benjamin Sent on 01/12/20231 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Suit received is way off from measurements I sent, no accountability
Made the suit absolutely wrong, off by over 2” in many spots. Sent pictures to prove they made it wrong. Won't remake or adjust the suit (even with their “fitment guarantee clause”). They will give you the run around then simply ignore your email. Will never admit a mistake or offer any type of compensation. Zero customer service, poor quality, STAY CLEAR FROM STUDIO SUITS, especially for weddings. (Details below)
I ordered a suit and was asked to provide 15 measurements of an existing well-fitting suit. I followed the measuring guide to a tee, took over an hour to do so, and double-checked all my measurements. Note: I am a contractor and use a measuring tape every day, (I know how to use a measuring tape).
The suit I received is not even close to fitting, it is way too small. I verified all the measurements, and 10 out of the 15 measurements on the new suit are wrong, some by over 2 inches.
I contacted them and was expecting a no-hassle remake of the suit as per their "Fitment Guarantee". I provided many pictures of the suit, and pictures showing a tailoring tape measuring (exactly as per their measuring guide) all the spots on the suit that are off. The pictures and proof are clear and show some spots off by 2" + (we are not talking about a 1/4" here).
Their response was to ask for more pictures and more measurements. Once I provided this, they then asked me to use a different measuring tape (which I did, and provided all new pictures). I also provided my order details showing the measurements I provided vs the ones on the new suit.
Their email response was always the same, trying to move the goalpost, asking for different measurements, different measuring tapes etc.. In the end, it could not be more clear that the suit was made wrong. After I kept meeting all their requirements they finally replied saying "thank you, we will send this to our designer and get back to you" over the next weeks no response. I emailed many times asking for an update, no response.
Please note I was always polite with them, and never asked for money back, simply a remake or alterations to my suit as per their own advertised "fitment guarantee". I also offered to send the suit back so they could measure it for themselves.
I am not upset they made mistakes on my suit, I am upset they do not rectify them. They are very slimy and won't ever fix their mistakes, SCAM!
(Please also note that staff wrote in broken English with fake names, which reminded me of a scam call center from India)
I never write negative reviews but after spending over $400 on a jacket and pants that I cannot wear I hope to save someone else from this bad experience. Stay clear and don’t expect any support once you’ve paid them.
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John Sent on 12/17/20221 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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If you want to risk losing $300, order from studio suits!
Their suits don't match standard sizing, and the suit arrives with smaller measurements than what is described on the measuring chart. NO RETURNS OR EXCHANGES OR REFUNDS ALLOWED. So $300 thrown away. -
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Michael Sent on 10/13/20221 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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AVOID a wedding nighmare
I bought a jacket as a test ahead of my wedding date early next year. Their website is beautiful, this suit jacket looks nothing like the website. I have ordered custom suits abroad many times, and usually great results since my size is standard and the cost basis for custom clothing (India, Thailand, etc.) is very low… The customer experience from Studio Suits was simply arrogant, zero accountability for shipping a jacket very different than pictured on their website. Fit was snug but ok (tight armholes) I am an average 6’ 185lb man wearing 42R off the shelf so usually a safe bet. The COLOR was at least 3 shades OFF, see attached picture. I reached out several times over the course of 2 weeks with only 1 response, “they delivered exactly what I ordered”. NOT the same as you can see. I never write bad reviews and we all make mistakes but the ambivalence and unwillingness to communicate and correct the situation strikes and emotional chord for me. There are reputable companies that provide this service, Studio Suits (Harry Fashion LLP in India) is NOT one of them. Especially smart to avoid Harry if you have a wedding or other important event… otherwise you may find yourself scrambling to meet your needs and look your best…
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John Sent on 04/23/20221 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Worst suit ever
My suit came with a ticket pocket I did not order. The fabric material was cut 90 degrees wrong. Fabric lines ran horizontal not vertical like their pictures. It was steampressed wrong too. Suit is hideous. I can't wear it, it looks horrible! DO NOT BUY A SUIT HERE!!! They won't fix their mistakes!! I paid additional 145 euros in tax and duty fees. Shipping not free. See pics below. The fabric on the website runs vertical, mine are horizontal. They refuse to send corrected suit. DO NOT BUY HERE!! -
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Mayes Sent on 03/19/20221 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Don't bother, waste of time and money, stress you don't need for your wedding
We purchased three suits here for our wedding (father of the bride, brother of the bride, a groomsman). None of them fit. We had the local seamstress who made the groom's suit take all the measurements so we are confident they were done to standard. It took the local seamstress three full days to fix one suit. This means basically you need the time and additional funding to have the suit retailored once it arrives. The other two suits were just replaced with shop purchased as that was cheaper than re-tailoring. Buy at your own risk. Not worth it in my option, I definitely will not be back. Would have been far cheaper, faster, and less painful to have them all tailored locally. -
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Todd Sent on 02/16/20221 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Terrible Customer Service
Horrible company. The measurements you send them are just a reference. They admit that they add a few inches to some measurements and not to other areas. What arrives is a very poor fitting suit. The site says they will remake the shirt if there is an error, but if they never accept the suit back and just claim they didn't make an error, how can you enforce this? No refund, no remake, just a 20% discount on a future purchase. This is a Mumbai based company that just rotates sites (HarryFashion, MakeYourOwnJeans.com, LeatherCult.com) as they get bad reviews. Reported charges to credit card as scam. -
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Perry Sent on 11/02/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Do not buy
Warning to all who may order a suit or any garment from studiosuits. GO TO YOUR LOCAL GOODWILL STORE instead. You'll receive better fit and quality especially if you order a suit or any other garment. The measurements you'll provide will never be used and the FIT GUARANTEE does not apply to your suit unless you pay them for alterations that will result in paying for another suit. First the suit is delivered in a box that is way too small and as a result comes extremely wrinkled. Then you realize the suit was made for a different size than ordered then altered to resemble the suit you ordered, until you try it on. The suit is shaped like a box with no intention of being tailored to fit a human being. The stitching of the lining was amateur at best and further lend itself to a terrible fit. The company will ask you for pictures and then offer to fix their mistakes by asking for a fee that equaled the original cost of the suit.
I never write reviews but this company is the worst and please do not throw away your money at studiosuits.
P.S. look at Google reviews first. You'll see this is not an anonymity in the real world . -
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Ioannis Sent on 10/28/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Exercise caution
I will recommend everyone considering to purchasing something from studio suits to exercise caution. I’m attaching a photo of the product that I received and the product’s photo in their website. As you can see, they are completely dissimilar. What I discovered—the hard way—is that they don’t have customer support. I reached out to them, and pretty much they replied “boo-hoo, get a sample next time” It is obvious that they don’t care if you will be a returning customer, and that tells a lot about the business that they are operating. You just have to buy one thing from them. Having said that, it’s only worth to use studio suits for articles less than $150. Because it is an unreliable operation, It only make sense to order from them if you are in a low budget. Such that if you get what you expected—it is a gamble with them—then it won’t heart your pocket. The tailoring is poor, and the images of the products are not representative, so if you are planning to invest more than $200 you should have a look to other, more trustworthy and established, made-to-measure services out there. If you are considering investing to these guys more than $400, I wish you good luck. -
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Christine Sent on 05/18/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Dont buy from studio suits!
Don’t buy from this company. They have no phone number. I placed my order on Dec. 4, 2020. It is now May 18, 2021 and have not received my order. They are impossible to reach. I just keep getting the same email that I replied to 6-8 times. It takes them at least 3 weeks to even get back to you. Horrible service! -
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Brannen Sent on 04/14/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Do not order from them, its a trap
This is a terrible foreign scam. The entire company is a trick to get you to order an expensive suit that you cannot return or alter. The sizes do not match any other sizes in any other suits produced. I ordered a 44L and what I got is a huge probably 50L jacket that is unusable and un-savable even with alterations. DO NOT ORDER! -
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Miles Sent on 09/23/20201 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Don't waste your money
Don't waste your money. The item they made for me was expensive, embarassingly made, of cheap material, badly measured and their customer service was a joke. -
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Brian Sent on 12/16/20191 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Would give a zero if I could
Would give a zero if I could. Worst customer service experience I have ever encountered. Ordered my waist coat with tuxedo buttons. I had contacted before my order to co firm, immediately after my order to confirm, and one more time after the extra payment they required. The waist coat arrives with no tuxedo buttons. After two weeks of email and no phone calls (because there is no number to call) they tell me they are in the waist coat pocket and it is my responsibility to have them added to the waist coat. They are not present in the pockets.
I’ve pretty much written off this two hundred dollars at this point due to their unwillingness to do anything at all for refund, fix, etc. and moved on to another custom vendor for my waist coat.
Avoid if you can. I’m sure if everything goes as requested they may be good but if not it will be a nightmare. -
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Daniel Sent on 10/24/20181 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Don't bother
Stay far far away. On the website you can "choose" the fabric, but no where on the suit you get will it indicate the fabric it's made of. You just have to trust them. I ordered a suit from them in "marino wool" (no where on the suit does it say that). The suit was too small. When I informed them, they refused to replace it or refund my money. They only offered me a discount on another suit. I'm currently dealing with my bank and paypall to get this fixed. Oh and they don't have a phone number, so expect to wait 1-3 days to here back from them about any inquiries. Don't get swindled as I did. -
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Graham Sent on 03/16/20181 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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They are based in India and tailoring is pathetic. Suits are very heavy and lack modern suit features. -
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Lars Sent on 01/02/20160.5 out of 5 rating0.5
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Run far and run fast from Studio Suits. They're cheap for a reason. I've given them two chances, and both times they gave me suits that were slapped together and ill-fitting. The measurements weren't even close. It's like they don't know what a human being is supposed to look like.. You're better off buying off the rack.
Oh, and they don't do returns. At all. So awesome if you get lucky and they get yours right--but if you're one of the many that receive poor product, you're out a few hundred bucks. -
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