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Weddings

Studio 9 Salon Reviews

Studio 9 Salon

Studio 9 Salon

Sterling Heights, MI
4.8 out of 5 rating, 72 reviews
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Reviews

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    Monica Sent on 11/19/2024
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    Incredibly Impressed

    I worked with Studio 9 Salon for my wedding hair and makeup, which was recommended by my officiant/planner, Julie. I can see why she recommended them, because they did an amazing job! Although I did not have a wedding party, I have some close friends and family also get their hair and/or makeup done. We had different stylists work with us so that we could finish within our 2-hour appointment slot (we did). Since we had an appointment in the salon, they allowed us to arrive a little early and enjoy some juice and pastries in their room upstairs. I believe I worked with Crystal (my apologies if I am misremembering your name) for my hair and makeup. I did a bridal updo and airbrushed makeup. Crystal was outstanding! I showed her some pictures to reference the type of style I wanted (hair: Bohemian; makeup: natural/romantic), and she did not disappoint. I was so incredibly pleased with both my hair and makeup. The style was exactly what I wanted – even more impressive since I did not do a trial. Thank you for making me feel beautiful on this special day!
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    Ally Sent on 10/21/2024
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    Best Hair and Makeup Service!

    Studio 9 Salon did an amazing job on my wedding day. All of my girls and myself were very happy with our hair and makeup services. They were very accommodating and made us each feel beautiful. Would 100% recommend getting their bus for your special day.
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    Frances Sent on 12/28/2023
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    Studio 9 is the best!

    I absolutely loved having my hair and makeup done here. The ladies were all so polite and professional with my entire party and everyone looked so beautiful. Definitely made my wedding day magical.
  • illustration stars

    Are you interested?

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    Penny Sent on 12/28/2023
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    In salon wedding

    This salon is the best for large weddings. I booked in salon at Sterling Heights and they were able to handle my large party within 2 hours. Alicia did my hair and makeup and it turned out beautiful.
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    Jenny Sent on 12/28/2023
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    Mobile Salon

    I used the mobile salon for my wedding in the summer and it was fantastic! They customized an itinerary and everything went very smooth. My hair and makeup looked amazing. Highly recommend!
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    Savannah Sent on 10/18/2023
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    Absolutely wonderful

    These ladies were the best in the business! They were very professional and had wonderful ideas for those who were unsure of hair/makeup styles. They provided the best care possible and made the process fun!
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    Susan Sent on 09/14/2023
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    Accommodating, communicative, and skilled

    The mobile bus team came to us on the wedding day with Shelby, Christine and Amber aboard. 6 Bridesmaids 2 moms and Grandma walked out looking gorgeous for the day and then some! Before the event Mother of the bride needed to Re-do a practice run with two different stylists. The management was great about it. Tell them what you love and what you don’t, before the event! And don’t be afraid of spray foundation - it works! Our scheduling of photography changed a couple days before the wedding and they were able to move us all up 30 minutes. All that is so valuable when planning your special day. Worth it!
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    Marisa Sent on 08/15/2023
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    Would recommend!

    I had originally hired the large salon bus for my bridesmaids to get ready on for my wedding. I received a phone call the day before my wedding that unfortunately the bus had caught fire and was no longer usable. Studio 9 was so apologetic, refunded me instantly, and made sure that the hair and makeup artists could still come to the location the next day for my wedding. Crystal and Abby did our hair and makeup. They arrived early and managed to get the entire bridal party done on schedule (even after my mom requested some last minute additional services). And hair and makeup turned out exactly how I wanted it! Would def recommend for any wedding.
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    Paulina Sent on 08/09/2023
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    Totally worth it!

    Alicia completed my hair and makeup. But the whole team did a great job!
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    Elizabeth Sent on 08/04/2023
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    Wedding hair and makeup

    Kristy was amazing!! My hair and makeup were perfect! That word was used to describe how I looked numerous times that night. I am so happy with her. I will use her in any special event in the future.
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    Amy F. Sent on 07/30/2023
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    The Beauty Bus!!

    I had the small Mobile Salon we called “The Beauty Bus” come to our house on wedding day. There were 8 of us getting hair and makeup done. I was absolutely thrilled with the quality of work by the 3 stylists! I had Shelby all to myself and she was awesome. My gals ranged in age from 26 to 66 and everyone was super happy with the results. It was such a fun experience. I highly recommend Studio 9 Salon for a great experience and result!
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    Theresa Sent on 06/17/2023
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    Wedding day hair and makeup.

    Super experience. Accomodating and pleasant. HIGHLY RECOMMEND!!!
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    Sara Sent on 02/09/2023
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    Easy and Fun!

    We had a great time using the wedding bus. My girls loved it and I really enjoyed the professionalism and organization provided by the company! The girls on the bus were fantastic at what they do.
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    Cardi Sent on 02/03/2023
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    Super Flexible and Great Experience

    Excellent service from the team that worked on hair and makeup for myself and my bridesmaids! They were flexible to get us scheduled and we loved having the private room before our appointments. It was great that we were all able to get our hair and makeup done at the same time. Nina was my stylist and she was so friendly and brought my visions to life! It was my first time getting my makeup professionally done and she was great! I will be back for more services in the future. Highly recommend!
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    Cheyenne Sent on 02/03/2023
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    Makeup Mishap Avoided!

    I had a WONDERFUL experience with Studio 9 Salon and their mobile bus service. Kaja perfectly executed what I had in mind for my hair and made it even more beautiful than I imagined. Alicia did my makeup which was gorgeous and lasted ALL day despite a mishap on my party bus in which champagne accidentally sprayed on my face just before our bride/groom portraits!! My makeup looked untouched still and it is a funny story today. Both ladies listened intently to what I wanted, delivered great service to me and my large wedding party, and were very professional and timely. No regrets booking with Studio 9!
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    Dani Sent on 02/03/2023
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    Amazing Service

    Everyone was super friendly and helpful in picking out styles of hair/makeup that would look best on me.
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    Hannah Sent on 02/03/2023
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    Save your time and just book them!!!

    Studio 9 Salon made everything so easy for me as a bride. I was able to get immediate responses and they were so flexible with any changes. I had a couple bridesmaids who needed extra attention with their hair for various reasons and Studio 9 Salon was professional and really helped them. A lot of my girls didnt know what they wanted done but the stylists provided great suggestions and everyone was so happy. I loved that everyone still looked like themselves, just a more glam version. Nobody looked stiff or with caked on makeup. All the girls were thrilled. We even did a spa party the day before the wedding at Studio 9 Salon and that was perfect as well! As a bride I spent so much time researching various vendors and I could not recommend Studio 9 enough.
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    Shelley Sent on 05/23/2022
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    Absolutely amazing!

    Our daughter’s wedding was this last Saturday and we had the mobile salon come do hair and makeup for 8 of us. They were wonderful. Our hair and makeup was so personalized and beautiful. We got compliments all night. The staff were so much fun! Thank you making the day even more special!!
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    Mckenna Sent on 12/28/2021
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    Couldn’t have asked for anything better!

    Studio 9 made my special day even more special! I felt pampered to the max and had such a fun relaxing time with my bridal party. They helped scare away those pre wedding jitters and I felt calm as a cucumber and pretty as a princess walking down the isle. They are amazing!
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    Shelby Sent on 12/23/2021
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    Absolutely Amazing

    Studio 9 Salon is the absolute best. They offer a bus service so, the stylist come to you on a bus for all your ladies to get ready on! Our make up was flawless and we all were beyond happy with our hair styles. Don't hesitate! Hire them now!
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    Amanda Sent on 12/20/2021
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    Very pleasant!

    Both women were very nice and energetic on the morning of my wedding. I ordered the traveling salon and the overall experience was great! The salon itself was accommodating and flexible!
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    Emily Sent on 12/20/2021
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    Such an amazing experience!

    I can’t recommend Studio 9 Salon enough! They did such a beautiful job with all of our hair and makeup. They went above and beyond for all of us. I booked the bus and it was one of the best decisions I made. We all had the best time getting ready together and it was so convenient having the bus at my wedding venue. It was a relaxing and fun experience for all. We couldn’t be happier!
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    Katelynn Sent on 12/20/2021
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    Wedding Day

    Absolutely loved the services provided! Made my day feel so special. The entire process of booking and them being so accommodating to what we needed made my day go so smoothly. The make up looked so natural and the girls did an amazing job with making everyone look perfect. The only thing that was frustrating was paying with credit card as they had to call it in which took some time so I recommend to have cash available on the day of. Overall I Definitely would recommend to others!
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    Ashley Sent on 12/20/2021
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    Best Hair and Makeup Around

    The bus was amazing! 10 stars all around would recommend
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    Kelsey Sent on 12/20/2021
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    Mobile salon for the win

    Studio 9’s mobile salon was amazing! I highly recommend the large bus regardless of bridal party size as it is extremely luxurious and spacious. I appreciated the small efforts that went the distance: Mike calling a couple days in advance to go over parking and dropping off cones to prevent anyone from taking their spot, the complimentary treats and champagne, the uplifting atmosphere on the bus, and the phenomenal all-in-one services provided! Mike and the girls made my wedding day so special! Thank you so much for this service!
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    Kaitlyn Sent on 12/20/2021
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    November 2021 Wedding

    I originally had another salon booked for my wedding but when plans with them fell through just 2 months before the wedding, I switched to Studio 9 Salon…best decision I made!! Studio 9 was so accommodating with scheduling my trial & created a timeline for the day of to ensure myself & my girls all had hair & make up done in time. Everything was perfect & they made me feel so beautiful for my wedding!
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    Deb M. Sent on 05/29/2021
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    Amazing and very fast and effective

    The 2 girls on board that did our hair and makeup were outstanding and listened to what I wanted for the girls and myself. They didn't have the right shades for my MIL because she is a POC and felt that they could've done better with her makeup but didn't want to cancel because the bride would have to pay for anyone who didn't follow through with their schedule time and services. Thats the only part I didn't like. She went back to her room, washed off her 55 dollar make up and did it herself.
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    Debbie Sent on 10/31/2020
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    Loved my services!

    Received hair and makeup services for my wedding day and loved the results. Would definitely recommend! Came in the salon and we were in the complimentary bridal room.
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    Tara Sent on 10/27/2020
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    Perfect!!!

    Having Studio 9’s mobile salon on my wedding day was hands down one of the best decisions I made in my planning! I was married at a rustic setting about an hour away from the salon. The stylists were prompt, professional, and fun! The convenience of having the salon come to me made my whole day run so much smoother! We even had a bit of rain during our ceremony and everyone’s hair and make up stood the test! I would highly recommend Studio 9 for all of your wedding day needs!
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    Abbey Sent on 10/26/2020
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    Covid wedding anxiety turned into blissful experience.

    Loved every minute! The stylists were all extremely knowledgeable in the types of styles we wanted for my wedding! They also did our makeup beautifully and were extremely sanitary & took many precautions that made us feel safe during the Covid pandemic. I will be recommending this salon to anyone that will listen!
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    Michelle Sent on 10/26/2020
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    Wedding day

    Amazing staff members ever.
    I had booked the private bridal room that the salon has to offer for myself and bridal party and my experience was absolutely wonderful! The ladies did a beautiful job on all of our hair and makeup needs in a timely and professional yet friendly way. I was very impressed as I always am for regular appointments. Definitely a place I would recommend to anyone who is needing hair and makeup done for any special occasion!
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    Hira Sent on 12/30/2019
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    Superb! Crystal is the best!

    Crystal was absolutely wonderful. She was so sweet and so incred helpful to all of us. It felt like hanging with a friend. Very thankful for her skills, talent and wonderful personality.
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    Jessica Sent on 12/29/2019
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    Amazing day

    They were all amazing from Betty that did my nails to Kristy that did my hair and makeup I felt amazing and it lasted through out the day. The salon was so flexible when I had to add someone the day of. All the other stylists were amazing to my bridesmaids also an amazing day I would highly recommend them.
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    Brittany Sent on 12/18/2019
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    Wedding Party

    Where do I even start?!?! These ladies were seriously on top of it. If you want a fun, personal and exciting team of people to host a bridal party or any party for that matter, this is the place to book it with! The entire staff was so accommodating and friendly.
    I came to studio 9 salon for my wedding to have my hair and makeup done along with my entire bridal party and I was beyond thrilled with my results. They went above and beyond my expectations. I would highly recommend them to anyone.
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    Ash J. Sent on 12/18/2019
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    Accommodating!!

    Came here for my wedding nails, hair and makeup services. They accommodated my guests and I on their outside patio and had complimentary treats for us. All my guests had their own stylists and started at the same time! Friendly & clean atmosphere to start my wedding day!
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    Bethany Sent on 12/18/2019
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    Best salon ever!

    I can not emphasize enough how great this salon is! They are so accommodating! The busses are such a cool experience and it's so nice that they travel to you! They sent out enough stylist to finish us quickly and we all looked beautiful all day long! I get my hair done here as well. It's such a pleasure to see not only the managers but owners in the salon everytime I am in! Trust me you want to get the busses for your wedding day!!
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    Kristen Sent on 08/31/2019
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    Wedding hair/makeup bus is SO WORTH IT!

    I truly can’t recommend the Studio 9 Salon Bus enough!!! The morning of my wedding the bus pulled up to our hotel and we didn’t have to worry about traveling to a salon. The staff is top-notch and we all looked absolutely beautiful!!! They provided coffee and breakfast pastries too and we had plenty of room to hang out on the bus while the other girls were back in the chairs. The big bus was so worth it and made my wedding morning relaxing and stress-free!
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    Michelle Sent on 08/21/2019
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    Professional

    Kaja was great to work with. Showed some pictures of what I was looking for and gave her free range. Did a couple of up dos and said we can also mix them together. Price for the wedding pretrial is support from the price of the wedding day.
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    Debbie Sent on 06/05/2018
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    Studio 9 Salon rocks!! These guys came out to our sites with the coolest mobile salon and an awesome team of stylist. They were on time (more than I can say for some of our wedding party), professional, fun, creative and quick. They got 13 ladies in and out in about 4 hours. They also feeds us and give us mimosas. They bride was gorgeous and the rest of us did look half bad either. They airbrushed our makeup and it stayed all day. Can't wait to see the professional pictures! Thanks Studio 9 and especially Carley for making Caitlin's special day beautiful!
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    Lisa Sent on 11/27/2017
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    The staff at Studio Nine is wonderful! I'm a current client and also had my bridal party's hair and make-up done there. Both my mom and mother in law had appointments and loved their looks! Took less than two hours for my hair/make-up plus five bridesmaids and two mothers to be done. Made my wedding morning so smooth and more importantly kept us on time! I would highly recommend this salon for weddings, they have a special room to hang out in, store your belongings, and provide orange juice and pastries! Great way to start your wedding morning!
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    Andrea Sent on 10/23/2017
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    Studio 9 Salon was absolutely amazing. I had a large wedding party of 9 girls plus 2 moms, and they were so great with us and got us in and out in a timely manner! It was 1 stylist per girl, so there wasn't any rushing going on. All of the girls were beyond impressed, and looked absolutely stunning! Highly recommend!
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    Deanna Sent on 10/17/2017
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    You guys were wonderful and made my wedding day everything! Lauren Linder did my hair and makeup and everyone
    Was raving all night and it lasted two days!! I cannot thank you all enough! I am so glad I came here!
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    Kelli Sent on 09/12/2017
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    My hair and makeup, as well as all my bridesmaids, mother, and flower-girls turn out amazing. Brooklyn personally did my day of look and I could not have been happier.
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    Kelcey Sent on 08/10/2017
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    Verna is amazing! I get my hair done regularly so of course I went with my wedding party. We drank mimosas and ate snacks in a private room before each of our hair stylists came and grabbed us. Couldn't of been happier with my experience and I loveddddd my hair. This place is hands down the best
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    Elizabeth Sent on 08/02/2017
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    What an awesome experience! A salon at our house servicing the bridal party! They were accommodating, flexible and fun! Stress levels disappeared!
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    Jenna Sent on 07/29/2017
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    Me, as well as my bridal party, LOVED our hair! We were nervous since I booked based off of their site since we lived 3 hours away. They came in early to accommodate us and to get us out by 10:45. We were done WAY before we needed to be, but they didn't rush at all! I also had my make-up done and felt the prettiest I have EVER felt! I loved they had drinks and treats for us too. It was the best. Was very happy with this salon.
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    Rebecca Sent on 08/03/2016
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    I love Studio 9 Salon! I go here for my regular cut and color, and because they have a nice big salon and a special upstairs room for private parties where they supply drinks and munchies, I decided it would be the perfect place to bring the wedding party for our wedding day beauty. Everyone was pleased with what they had done, and we had ages 11 to 54 and everything from blow-outs to up-dos to hair bows. My bridal hair, which involved a headpiece, a veil, and fancy pins, in addition to curls and backcombing, was just beautiful. Brittany is my beautician and though she and I have completely different personal styles when it comes to hair and makeup and clothes, she somehow still gets me and always makes me look my best. I highly recommend this salon.
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    Laura Sent on 10/19/2014
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    Great value, and very efficient (I got a very nice semi up-do for $65.00, and it took under 30 minutes!!). I got many compliments from guests, and even though there were quite a few bobby pins involved, the 'do was VERY comfortable and lasted all night (even through my "dancing"!)
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    Kirstie Sent on 07/01/2014
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    Myself and my bridesmaids all got our hair and makeup done at Studio 9 and we were so pleased with our experience! Starting the day off with orange juice and pastries was such a nice way to get going early in the morning, and we loved the chance to sit around and talk a bit. All of the hair and makeup came out gorgeous and looked amazing in pictures. I even had two terrible acne spots, and they were able to cover them up so well that they don't even show in the pictures! We all had a lot of fun!
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    Staci Sent on 09/30/2012
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    My bridal party and I came to Studio 9 the day of my wedding. We came there to get our hair and makeup done as they had breakfast and mimosas ready for us. The staff was so friendly and did such an amazing job on everyone, I was so impressed. I recieved so many compliments, and everyone looked so beautiful. Highly recommend everyone to use Studio 9 for your wedding!!!
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    Brooke Sent on 07/15/2012
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    The staff at Studio 9 is AMAZING!!!!! They are wonderful at EVERYTHING they do! I loved my hair for my wedding day. My bridesmaids loved their hair too. They also did a wonderful job on my manicure and pedicure the day before the wedding. I had a brazilian wax done, and the staff member made me feel so comfortable and was so friendly. I will continue to go to Studio 9 for future hair styling, manicures, pedicures, and waxing services. Thank you so much Studio 9 for everything! You guys are AMAZING!!!
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    Kristen Sent on 07/02/2011
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    I had Becky do my hair and we also did the trial, which i definitely suggest. My hair was beautiful and never fell out. I also got the airbrush makeup, and what a difference! Lastly if you get there early enough you get the room up stairs which was perfect for all of us girls to hang out and have breakfast and some orange juice!
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    Jill Sent on 05/26/2010
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    Brand new building and everyone was very nice. Bethany did my hair which turned out great. I had my trial run the day of my shower. I can’t remember who did my makeup, but I had the airbrushed makeup. I thought you could really tell I was wearing makeup, maybe I was just not used to it. A little pricy but they take pictures of you and your bridal party on the day of your wedding and you get a CD with the pictures. They also have various items for breakfast the day of.
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    Amanda Sent on 04/29/2008
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    They opened early for me and also did my make-up even though I only made the appointment for hair. They made me look beautiful!
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    Shawna Sent on 06/08/2009
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    I had Kelly do my makeup and Jessica do my hair...they listened to exactly what I wanted and used pictures I had brought in to make me picture perfect! They knew it was for my wedding and since I didn't have a bridal party, I went in and they took pictures of me getting ready, they had orange juice and donuts waiting for me with a sign saying "Congratulations Shawna!" and made me feel so very special. Less than a week later, my pictures were ready on CD for me to pick up and view...they did such a fabulous job, this is my regular salon and I have never had any complaints!
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    Savanna Sent on 07/01/2023
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    Wedding Day Salon Bus

    This was perfect for my wedding day! We weren’t allowed into our venue until noon so the salon bus was allowed to pull right into the venue parking lot and start our hair before hand. All people who used the service only got their hair done and really enjoyed the experience! However most the girls hair did not stay in the hair style they got done for most of the night besides mine (the Bride) so it was great for me but disappointing for everyone else. The girls providing the services were very nice and professional!
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    Sara Sent on 02/03/2023
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    Amazing Salon Experience

    The salon bus was so fun and wonderful! It took off so much stress to not have all my girls in one room getting ready and feeling crowded. The girls were SO sweet and funny. Everyone loved their hair and makeup. I got so many compliments about the service and experience.
  • Briana
    Briana Sent on 01/01/2022
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    October 2021 Wedding-Large RV Rental

    I rented the large mobile RV for my bridal party to get ready in for our October 2021 wedding. I learned of Studio 9"s RV when I attended the 2020 Wedding Expo at the former Cobo Hall. Their price was beyond reasonable for traveling to Detroit and I secured them via deposit immediately. DON'T WALK, RUN and book ASAP!

    They were so understanding when I had to re-schedule my 2020 wedding, due to covid restrictions. They always responded to my emails/questions within a timely manner. The staff even put together a hair & makeup timeline and the owner even coordinated the parking downtown (you do have to pay for parking). All of which, was extremely helpful!

    The RV was able to hold myself, my 4 month old daughter, 9 bridesmaids, 2 flower girls and their moms, my mother and mother in law, as well as the stylists. We had ample room to walk around and sit comfortably. The owner provided water, coffee, and pastries. We also brought our own yogurt and mimosa bar and they kindly provided a high-top table for us to setup our "extras" on outside the RV. Most importantly, the RV was very clean and the staff was ahead of schedule, which is super important when you have such a large wedding party.

    My only recommendation for the salon, is to invest in a payment system that attaches to a cell phone (where you can swipe a credit card), so that clients can check out/tip in a timely manner. On our day, each bridesmaid had to call the salon's front desk to pay over the phone, which caused long delays.

    Thank you so much for a wonderful experience, Studio 9!
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    Tiffany Sent on 12/20/2021
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    We had so much fun on our wedding morning.

    It was so nice to be all together the morning of the wedding. So convenient for the bus to be at our home. No rushing or running around the morning of :)
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    Samantha Sent on 10/17/2020
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    Friendly staff and great makeup.

    Very flexible for a bridal party. Make up turned out great.
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    Alexandria Sent on 09/23/2017
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    Studio 9 is great! They were quick even with multiple wedding parties in the salon. They did a wonderful job pampering my girls and myself, I would highly recommend.
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    User1877745 Sent on 10/21/2014
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    Studio 9 did a excellent job on my bridal party hair and Make up. They where very friendly and got us in and out so we could continue on with our wedding day plans.
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    Laura Sent on 09/15/2017
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    This salon was fabulous. They accommodated me and my bridesmaids (including some divas!) in record time- we all looked and felt gorgeous and we're finished an hour earlier than anticipated!
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    Jessica Sent on 06/21/2012
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    Amazing wedding makeup, exactly what I wanted! Would recommend to anyone!!
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    Emily Sent on 11/29/2017
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    Thank you for doing a wonderful job on hair and makeup for my bridal party! Everyone looked absolutely beautiful!
  • Roxanne
    Roxanne Sent on 07/18/2009
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    Everyone at the shop was great. I think I lived at the place the week before my wedding. Special thanks to Anita who did a great job on my hair. My wedding party and friends had a great time there the morning of the wedding.
  • Irma
    Irma Sent on 10/18/2016
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    Studio 9 Salon was wonderful to work with. We had the mobile studio come to the venue. They rolled out the red carpet in front of the bus. It was a great option to allow for hair and makeup to be done on-site, without all of the makeup and hairspray residue near the dresses.
  • Lyssa
    Lyssa Sent on 09/08/2023
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    Hill-Stark Wedding

    The person I got as a bride was very awesome to talk to but I don’t know if it just me but she didn’t do my eyebrows didn’t contour or put any blush never did my lips. My girls have mixed reviews my MIL didn’t not like the girl she got said she was rude she tried to ask her option and basically told her it your hair you pick. My Flower girls hair did not last very long maybe 1 hour. Just for the price I just felt it could have been better
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    E8231B3Cdb17E3F53372033D1D322Ce64A775B92 Sent on 07/23/2016
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    Had my hair and makeup done at the studio 9 salon, i was very pleased the woman who worked with me listened to what i wanted and made it happen, i looked beautiful on my wedding day! Only down side was that they advertise free mimosas and breakfast treats and i wasnt able to enjoy any of it, due to the fact that we didnt arrive a half hour prior to the appointment, would have been nice if that were told to me when making appointments. All and all everything went very well, i would recommend to any friend getting married.
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    Jennifer Sent on 10/26/2010
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    Studio 9 was wonderful. I got my hair and airbrush makeup done there before the wedding along with 4 of my bridesmaids. We were all in and out within 2 hours which is great considering there were five of us. The salon was clean, bright and nicely decorated. My only complaint is they split us up so quickly to get started we didn't get a chance to enjoy the complementary breakfast they offer together. Also they were a bit snotty when one of my bridesmaids unexpectedly backed out at the last minute. But overall they were wonderful and the pricing was average for the services they offered.
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    Lindsey Sent on 07/29/2021
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    A good salon but not for my bridal

    I went to Studio 9 due to the reviews and did a trial. I cancelled my wedding day appointment quickly after. I was disappointed with the quality I received for my hair and makeup for the price. It may sound harsh but what I brought in photo wise was a very natural and romantic updo and I left there looking like I was going to a 2005 prom. My hair was fake curled and held with a massive amount of hairspray, teased in the back, and just fake looking and crispy as all hell. The only part of it that matched the photos was a side braid. For my makeup I had brought a pretty glam look and we discussed changes we wanted to make after but what was a dealbreaker for me was that the stylist just didn't seem to have time for me at all. About 2-3 times she mentioned how busy she was going to be on my wedding day and when I expressed that I didn't like the makeup look we achieved I was pretty much told to come in again and pay for another trial (completely not what a trial is for imo). When I told the studio about this and how I assumed trials were to test out at least 2 makeup looks (or able to play around a little in general) to make sure everything was well they told me their salon has a policy of 1 look per trial. Meanwhile another salon I just booked, when I asked if this was their policy as well, stated they would never do that and to please tell them if something is off or wrong so that they can make it right right then and there and, if they didn't have time for me that day they would bring me in no charge the next. Salon 9 just didn't seem like the place for me even if the girls were very nice and they worked out for many others. My advice is to just be very stern and straightforward with what you want and I wish that the salon would explained more about the trial process and these policies while I was booking as it's not like anyone does this a bunch.
  • Nicole
    Nicole Sent on 05/13/2026
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    My friend requested a Platinum Blonde Balayage with an Ash Brown root… and they left her hair YELLOW!! Stay away!!

    My friend requested a Platinum Blonde Balayage with an Ash Brown Root… and they left her hair YELLOW!! Whenever she asked for a refund they denied it and were REALLY rude. Don’t come here!!
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