Stone Mountain Lodge and Cabins Reviews

Reviews
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4.2 out of 5 rating
4.2 Good
4.2 out of 5 rating
46 reviews
84% recommend it
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Quality of service 4.2 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 4.2 out of 5 rating
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Value 4.3 out of 5 rating
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Flexibility 4.3 out of 5 rating
Awards
46



+14
User photos

Weddingwire
4.2/5
46 reviews
Google
3.9/5
272 reviews
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Featured
Kyle Sent on 10/23/20225 out of 5 rating-
Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful venue with great people
Ashley and the team at Stone Mountain Lodge were fantastic to work with for our wedding. We had an October wedding and the venue was beautiful in the fall colors. And we loved being able to have some of the guests stay at the venue (we also provided a shuttle back to Boulder for the remainder of our guests).
The communication was fantastic so we knew exactly what to expect and how to prepare for the wedding. Would highly recommend going to check out the Stone Mountain Lodge and working with Ashley for your wedding or event.Ashley and the team at Stone Mountain Lodge were fantastic to work with for our wedding. We had an October wedding and the venue was beautiful in the fall colors. And we loved being able to have some of the guests stay at the venue (we also provided a shuttle back to Boulder for the remainder of our guests).
The communication was fantastic so we knew exactly what to expect and how to prepare for the wedding. Would highly recommend going to check out the Stone Mountain Lodge and working with Ashley for your wedding or event.Stone Mountain Lodge and Cabins's reply:
Thank you Kyle! You and Monica had such a fun group to host and we couldn't have asked for a more perfect pizza party. We are really proud of how this day turned out and I'm thrilled to hear that you and Monica were pleased as well!! TY-Ashley -
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Brianna Sent on 05/27/20234.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Stone Mountain was absolutely perfect for our wedding
The venue is gorgeous and exactly what we pictured for an outdoor ceremony and tented reception. Our guest raved about how beautiful the venue was and also really enjoyed staying on site at the cabins/motel. Ashley was extremely helpful for both the rehearsal and before/during the ceremony. If you are looking for a low key, beautiful outdoor venue in the foothills, I highly recommend Stone Mountain!The venue is gorgeous and exactly what we pictured for an outdoor ceremony and tented reception. Our guest raved about how beautiful the venue was and also really enjoyed staying on site at the cabins/motel. Ashley was extremely helpful for both the rehearsal and before/during the ceremony. If you are looking for a low key, beautiful outdoor venue in the foothills, I highly recommend Stone Mountain! -
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Erica Sent on 10/20/20214.6 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 3 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
DIY Friendly
We loved working with Ashley at Stone Mountain Lodge. This was a beautiful location and offered mostly DIY. This allowed us to hire our favorite vendors and restaurants from Denver while also getting amazing views in the mountains. Since it is out of the downtown area you can have fun bands at Stone Mountain Lodge and they offer on venue lodging which is great for a small group of guests (70is ppl) Our wedding turned out beautiful and the photos are mountain friendly without being extremely out of budget. It is a great distance from Denver and allowed us to enjoy the Denver fun while also showing our family a small mountain town like Lyons.We loved working with Ashley at Stone Mountain Lodge. This was a beautiful location and offered mostly DIY. This allowed us to hire our favorite vendors and restaurants from Denver while also getting amazing views in the mountains. Since it is out of the downtown area you can have fun bands at Stone Mountain Lodge and they offer on venue lodging which is great for a small group of guests (70is ppl) Our wedding turned out beautiful and the photos are mountain friendly without being extremely out of budget. It is a great distance from Denver and allowed us to enjoy the Denver fun while also showing our family a small mountain town like Lyons.-
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+2 photos
Stone Mountain Lodge and Cabins's reply:
Thank you for the warm review Erica! You and Eddie had a gorgeous fall celebration with many amazing people coming together. I really enjoyed being in the mix and I'm so glad the weather decided to cooperate!! We will have a larger team next year to serve our clients better with the communication side of things. Thank you for the honor of selecting us for such an important day. Congrats! -Ashley -
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Melissa Sent on 09/23/20204 out of 5 rating
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Quality of service 4 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 4 out of 5 rating
fall wedding
beautiful venue for a fall weddingbeautiful venue for a fall wedding -
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Marlena Sent on 04/10/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Outdoor haven
Ashley was very professional and answered all of our questions in a timely manner. She really helped put our mind at ease. Everything went so smoothly. The day of was beautiful and everything was set up per our discussions. It was easy to accommodate our 80 guests. This was also one of the most cost effective places we found. I highly recommend. Thank you Stone Mountain Lodge for making our day everything we wanted.Ashley was very professional and answered all of our questions in a timely manner. She really helped put our mind at ease. Everything went so smoothly. The day of was beautiful and everything was set up per our discussions. It was easy to accommodate our 80 guests. This was also one of the most cost effective places we found. I highly recommend. Thank you Stone Mountain Lodge for making our day everything we wanted.Stone Mountain Lodge and Cabins's reply:
Thank you Marlena! So glad to hear that you are happy with how our venue and services fit into your day! -
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Victoria Sent on 09/16/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
This venue is a dream come true! Our expectations were exceeded and we could not be more happy with our choice of venue and the staff at Stone Mountain Lodge. This venue features stunning views and convenient onsite accommodations for guests.
The staff at Stone Mountain Lodge was always accommodating and helpful to us throughout the process and also to our guests during their stay at the cabins. Plus they were able to recommend great vendors which facilitated the process and relieved a lot of stress. The location of the ceremony was in walking distance from the reception area. Nestled cozily in the mountainside, this venue offers the perfect touch of nature and was just what we dreamed of for our special day. The scenery is gorgeous and pictures do not do it justice!This venue is a dream come true! Our expectations were exceeded and we could not be more happy with our choice of venue and the staff at Stone Mountain Lodge. This venue features stunning views and convenient onsite accommodations for guests.
The staff at Stone Mountain Lodge was always accommodating and helpful to us throughout the process and also to our guests during their stay at the cabins. Plus they were able to recommend great vendors which facilitated the process and relieved a lot of stress. The location of the ceremony was in walking distance from the reception area. Nestled cozily in the mountainside, this venue offers the perfect touch of nature and was just what we dreamed of for our special day. The scenery is gorgeous and pictures do not do it justice!-
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+6 photos
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Lorraine Sent on 09/24/20174.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our wedding was on 9/9/17, and everything was as planned. Ashley and team were so professional, caring, friendly and downright easy to work with! We had the privilege of attending a wedding there after we booked them for ours, and we knew as we watched them in action that our wedding would be just as great. The venue did not disappoint! It is absolutely beautiful, and the rooms are being redone. All of our guests loved it. We highly recommend that you book the entire place so everyone can stay - it was seamless and really a blast!Our wedding was on 9/9/17, and everything was as planned. Ashley and team were so professional, caring, friendly and downright easy to work with! We had the privilege of attending a wedding there after we booked them for ours, and we knew as we watched them in action that our wedding would be just as great. The venue did not disappoint! It is absolutely beautiful, and the rooms are being redone. All of our guests loved it. We highly recommend that you book the entire place so everyone can stay - it was seamless and really a blast! -
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Jen Sent on 07/27/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I can not say enough amazing things about this place! They are very attentive yet spacious, fun yet professional, and extremely helpful. Every time I would come to the venue, I was greeted very warmly, Ashley was very attentive to all my questions, no question was a silly question. She gave great suggestions, has an incredible wealth of knowledge on weddings. They really know what they are doing, I felt very calm being in such capable hands. The venue itself is well groomed, they've made a lot of updates and improvements in a short amount of time. I am very thankful for everything they did and just for who they are as people! Very supportive and friendly staff.I can not say enough amazing things about this place! They are very attentive yet spacious, fun yet professional, and extremely helpful. Every time I would come to the venue, I was greeted very warmly, Ashley was very attentive to all my questions, no question was a silly question. She gave great suggestions, has an incredible wealth of knowledge on weddings. They really know what they are doing, I felt very calm being in such capable hands. The venue itself is well groomed, they've made a lot of updates and improvements in a short amount of time. I am very thankful for everything they did and just for who they are as people! Very supportive and friendly staff. -
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Bobbi Sent on 08/31/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We picked Stone Mountain Lodge for our daughter's wedding. We were looking for something laid back but elegant. The venue is beautiful and Ashley is the best. She is so easy to work with and everything was perfect! If you are looking for a lovely outdoor wedding, this is the place to have it.We picked Stone Mountain Lodge for our daughter's wedding. We were looking for something laid back but elegant. The venue is beautiful and Ashley is the best. She is so easy to work with and everything was perfect! If you are looking for a lovely outdoor wedding, this is the place to have it. -
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Madison Sent on 08/30/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Ashley, and the staff at Stone Mountian lodge truly went above and beyond to ensure our wedding was amazing!!! I couldnt imagine it any better than it was!!!!Ashley, and the staff at Stone Mountian lodge truly went above and beyond to ensure our wedding was amazing!!! I couldnt imagine it any better than it was!!!! -
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Aisha Sent on 06/28/20163.2 out of 5 rating
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Quality of service 3 out of 5 rating
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Average response time 3 out of 5 rating
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Professionalism 3 out of 5 rating
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Value 3 out of 5 rating
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Flexibility 4 out of 5 rating
Rough start due to switch in ownership and subsequent glitches but new owners did their best to make things right.Rough start due to switch in ownership and subsequent glitches but new owners did their best to make things right. -
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Gennifer Sent on 06/23/20163.8 out of 5 rating
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Quality of service 4 out of 5 rating
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Average response time 3 out of 5 rating
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Professionalism 3 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4 out of 5 rating
Great outdoor venue and gross hotel rooms
The wedding venue and wedding related aspects are quite good and high value for a gorgeous DIY venue.
Venue changed ownership half way through the year of our planning and no one told us, which made for a couple months of frustration. The new owners as of Feb 2016 seem good. They are clearly new-ish at the business and stressed, but good folks really trying to run a quality operation.
The accommodations ranged between ok and really gross. I was embarrassed at the smell & dingy rooms that our families ended up in. A few are better, but make sure you have toilet paper and sheets for pull outs. Having rented all of the rooms made the venue really ideal in terms of our freedom of use But the rooms were not good. Not sure what we'd do if given the chance to do over- walking to rooms made for a really fun party, but several folks mentioned how bad the rooms were after. Be aware- this is a consideration both ways.
Overall- the wedding venue was great. We had a beautiful wedding (after a massive year of work and planning) at a fraction of what it would have cost at an all inclusive venueThe wedding venue and wedding related aspects are quite good and high value for a gorgeous DIY venue.
Venue changed ownership half way through the year of our planning and no one told us, which made for a couple months of frustration. The new owners as of Feb 2016 seem good. They are clearly new-ish at the business and stressed, but good folks really trying to run a quality operation.
The accommodations ranged between ok and really gross. I was embarrassed at the smell & dingy rooms that our families ended up in. A few are better, but make sure you have toilet paper and sheets for pull outs. Having rented all of the rooms made the venue really ideal in terms of our freedom of use But the rooms were not good. Not sure what we'd do if given the chance to do over- walking to rooms made for a really fun party, but several folks mentioned how bad the rooms were after. Be aware- this is a consideration both ways.
Overall- the wedding venue was great. We had a beautiful wedding (after a massive year of work and planning) at a fraction of what it would have cost at an all inclusive venue-
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+2 photos
Stone Mountain Lodge and Cabins's reply:
Gen! Thank you so much for this fair and informative review from our first season taking ownership. We'd love to host you and Jay for an anniversary or staycation sometime in one of our improved rooms or cabins. Some rooms have been completed redone, new ceilings to floors and all. New beds, sofas, linens, etc. across the board. Cheers! -Ashley -
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Natasha Sent on 06/13/20161 out of 5 rating
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Quality of service 1 out of 5 rating
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Average response time 1 out of 5 rating
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Professionalism 1 out of 5 rating
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Value 1 out of 5 rating
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Flexibility 1 out of 5 rating
Disaster & disappointment leading up to my wedding day, will not alter my review until they own up to their promisesDisaster & disappointment leading up to my wedding day, will not alter my review until they own up to their promises -
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Kathleen Sent on 08/30/20152.4 out of 5 rating
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Quality of service 2 out of 5 rating
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Average response time 1.5 out of 5 rating
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Professionalism 2 out of 5 rating
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Value 3 out of 5 rating
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Flexibility 3.5 out of 5 rating
My daughter was married here recently. While it is a lovely venue, the service we received on the wedding day was not. We were to have the services of a coordinator for the day. We only saw Erica when she came to lead us to the ceremony. At the ceremony, the sound system was not working so no one heard any of the ceremony. This venue is located near a highway and this is their business. It is hard to understand how they would not have a working sound system. When I confronted Erica about this the next morning, she was not sympathetic. She did offer to get us some money back for the inconvenience but so far that has not happened. I don't care about the money, I just don't want another bride to have this issue. There were other things Erica promised us she would do but these did not happen also. My daughter and I were very disappointed. If not for the ladies of the catering company (Smoke Shack BBQ), we would have felt totally abandoned.My daughter was married here recently. While it is a lovely venue, the service we received on the wedding day was not. We were to have the services of a coordinator for the day. We only saw Erica when she came to lead us to the ceremony. At the ceremony, the sound system was not working so no one heard any of the ceremony. This venue is located near a highway and this is their business. It is hard to understand how they would not have a working sound system. When I confronted Erica about this the next morning, she was not sympathetic. She did offer to get us some money back for the inconvenience but so far that has not happened. I don't care about the money, I just don't want another bride to have this issue. There were other things Erica promised us she would do but these did not happen also. My daughter and I were very disappointed. If not for the ladies of the catering company (Smoke Shack BBQ), we would have felt totally abandoned. -
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Majesta Sent on 08/26/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We fell in love with Stone Mountain on our first visit a year ago. The romantic old-school cabins are warm and charming, and the surrounding nature is peaceful and beautiful. Christina and all of the staff are amazing. So accommodating and friendly. They printed us out a few area hikes and helped us with all of our questions of where to find things in town.
We had our wedding here this month and couldn't have had a happier more incredible weekend!! Our family stayed onsite and grilled, went swimming, mountain biking and hiking and had the best time! Christina and Erica were available for my unusual rehearsal time, and very patient with things going crazy and off schedule lol, and they helped my big day to run smoothly! They were there in the background to see if I needed anything and help keep me calm and communicate with everyone outside my bridal cabin. Everything was an absolute Dream!!! We can't wait to return for years to come!!!! The entire family had a great vacation!! :)We fell in love with Stone Mountain on our first visit a year ago. The romantic old-school cabins are warm and charming, and the surrounding nature is peaceful and beautiful. Christina and all of the staff are amazing. So accommodating and friendly. They printed us out a few area hikes and helped us with all of our questions of where to find things in town.
We had our wedding here this month and couldn't have had a happier more incredible weekend!! Our family stayed onsite and grilled, went swimming, mountain biking and hiking and had the best time! Christina and Erica were available for my unusual rehearsal time, and very patient with things going crazy and off schedule lol, and they helped my big day to run smoothly! They were there in the background to see if I needed anything and help keep me calm and communicate with everyone outside my bridal cabin. Everything was an absolute Dream!!! We can't wait to return for years to come!!!! The entire family had a great vacation!! :) -
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User2265874 Sent on 08/11/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
SM was a beautiful setting to have our wedding this past July. Yes, it’s a little out of the way and yes, if you look at reviews from a year ago, some of their facilities used to be damaged by the devastating Lyons flood BUT none of that was present or an issue for us. I’m pretty sure all the damage has been repaired by now and the grounds are a picturesque setting for a ceremony and reception.
The cabins are cute! The bathtub in one of the cabins had some issues with not immediately draining, which presented me with an interesting situation while I was dying my hair black (didn’t want to stain my toes or feet) but overall it was a minor thing. I wasn’t in the lodge rooms myself but some of my friends were and when I poked my head it, it seems cozy.
Convenient again was the ability to rent linens directly from them. We didn’t have to set them up or take them down and they looked great! If you wanted, you could rent an Oskar Blues bus, again making sure all your guests are safe and happy. We had the venue for the entire day (big plus) from 11am to technically 11pm (but essentially they let us party until midnight). We could rent sound systems, lighting systems, extra tents, and more. It was a one-stop shop and that was awesome.
The only things I’d say that anyone really needs to be aware of is that cell phones don’t work up there. Wireless internet is available but slightly slow.
There’s a ton of ways to make this place a budget friendly venue or an everything-you-ever-wanted-that-money-can-buy venue. We found it to be a great value for our money. Highly recommend.
SM was a beautiful setting to have our wedding this past July. Yes, it’s a little out of the way and yes, if you look at reviews from a year ago, some of their facilities used to be damaged by the devastating Lyons flood BUT none of that was present or an issue for us. I’m pretty sure all the damage has been repaired by now and the grounds are a picturesque setting for a ceremony and reception.
The cabins are cute! The bathtub in one of the cabins had some issues with not immediately draining, which presented me with an interesting situation while I was dying my hair black (didn’t want to stain my toes or feet) but overall it was a minor thing. I wasn’t in the lodge rooms myself but some of my friends were and when I poked my head it, it seems cozy.
Convenient again was the ability to rent linens directly from them. We didn’t have to set them up or take them down and they looked great! If you wanted, you could rent an Oskar Blues bus, again making sure all your guests are safe and happy. We had the venue for the entire day (big plus) from 11am to technically 11pm (but essentially they let us party until midnight). We could rent sound systems, lighting systems, extra tents, and more. It was a one-stop shop and that was awesome.
The only things I’d say that anyone really needs to be aware of is that cell phones don’t work up there. Wireless internet is available but slightly slow.
There’s a ton of ways to make this place a budget friendly venue or an everything-you-ever-wanted-that-money-can-buy venue. We found it to be a great value for our money. Highly recommend.
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Emily Sent on 07/16/20154.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Having our wedding at Stone Mountain was just so special! The location itself is not too remote so that it was easily accessible from our hotel in Boulder and family members throughout the state, but it was also secluded enough that we were surrounded by beautiful Colorado nature! The staff was incredibly friendly and flexible and responded quickly to my many questions, as we were planning our wedding from out of state. At first we seemed to be passed from point person to point person (who were all very lovely) but once that was settled, the person who ended up being ours, Shawna, was just phenomenal and helped us with everything down to the set up the morning of the wedding. We also had our friends and younger family member guests stay on site in the rooms and cabins which was such a cool addition to the event as people were able to continue spending time together right on site after the wedding had ended and there was a strong communal vibe to the entire event! This venue was just perfect for us!Having our wedding at Stone Mountain was just so special! The location itself is not too remote so that it was easily accessible from our hotel in Boulder and family members throughout the state, but it was also secluded enough that we were surrounded by beautiful Colorado nature! The staff was incredibly friendly and flexible and responded quickly to my many questions, as we were planning our wedding from out of state. At first we seemed to be passed from point person to point person (who were all very lovely) but once that was settled, the person who ended up being ours, Shawna, was just phenomenal and helped us with everything down to the set up the morning of the wedding. We also had our friends and younger family member guests stay on site in the rooms and cabins which was such a cool addition to the event as people were able to continue spending time together right on site after the wedding had ended and there was a strong communal vibe to the entire event! This venue was just perfect for us! -
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Amanda Sent on 05/23/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our experience with Stone Mountain Lodge was magical from beginning to in. The customer service is what is most remarkable -- everyone there is genuinely warm, helpful and friendly. Not only do they provide what is expected via the event contract, they go above and beyond with little things throughout your event. The staff is easy going and accommodating as well. The rooms can be small, but are well kept. The cabins are lovely and perfect for the wedding party and family. The site includes an outdoor ceremony area, reception tent and garden area -- all the space you could need. We did a pot luck for our wedding and having cabins with kitchens near by was essential. Also, we did a lot of research on venues and Stone Mountain is quite affordable comparatively. Get married on a Monday -- even cheaper! LGBT friendly too! Thanks especially to Christina and Erica!Our experience with Stone Mountain Lodge was magical from beginning to in. The customer service is what is most remarkable -- everyone there is genuinely warm, helpful and friendly. Not only do they provide what is expected via the event contract, they go above and beyond with little things throughout your event. The staff is easy going and accommodating as well. The rooms can be small, but are well kept. The cabins are lovely and perfect for the wedding party and family. The site includes an outdoor ceremony area, reception tent and garden area -- all the space you could need. We did a pot luck for our wedding and having cabins with kitchens near by was essential. Also, we did a lot of research on venues and Stone Mountain is quite affordable comparatively. Get married on a Monday -- even cheaper! LGBT friendly too! Thanks especially to Christina and Erica!Stone Mountain Lodge and Cabins's reply:
Amanda and Melanie, we were so privileged to be a part of your beautiful day and are so excited for your future. Thank you so much, enjoy your travels and be safe. Send us a picture :)
Christina -
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User1828335 Sent on 09/24/20142.5 out of 5 rating
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Quality of service 3 out of 5 rating
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Average response time 1 out of 5 rating
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Professionalism 2 out of 5 rating
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Value 2 out of 5 rating
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Flexibility 4.5 out of 5 rating
First off I want to say that Stone Mountain has beautiful grounds and my ceremony and reception was very pretty! However it was very stressful,I scheduled my rehearsal in advance with my "wedding coordinator," and no one was to be found that day.They also neglected to mention the road was closed and had MASSIVE construction occuring right outside my venue causing a detour. Both public bathrooms had overflown toilets which thankfully I noticed before my guest started showing up. The cabin (22) was filthy, there was black skuffs, dirt all over the bathroom floor, and hairs all over. We had lots of spiderwebs and bugs all over the room, a simple vacuum would have made a world of difference. Several of my guest complained of the same and sewer smells in the room. One guest refused to even stay even though they paid.They kept my deposit for lights that were left on a tree that i was asked to leave and the bathroom being dirty. I tried everyday emailing and calling to speak with the manager about my deposit. Finally she called and blammed her choatic life on the reason of no returned response. She agreed completely to return my entire deposit, for the keeping of it was a misunderstanding. She complained about her staff and said the reason for them not being at my rehearsal was lack of her making them take responsibility for their poor work ethics. She repeated put her staff down saying that they need to start being written up because things like this keep happening and they need to learn. She is the one who is suppose to guide and manage them! Also, my event coordinator was no where to be seen on my wedding day, Carrie blamed this on my "maid of honor," saying they back off because they never know how the maid of honor will handle someone else giving direction. I wanted them clearly to help us! Sadly we will not spend our anniverseries there...I really truly hope they become more professional and clean things up around there to make it shine like it deserves!First off I want to say that Stone Mountain has beautiful grounds and my ceremony and reception was very pretty! However it was very stressful,I scheduled my rehearsal in advance with my "wedding coordinator," and no one was to be found that day.They also neglected to mention the road was closed and had MASSIVE construction occuring right outside my venue causing a detour. Both public bathrooms had overflown toilets which thankfully I noticed before my guest started showing up. The cabin (22) was filthy, there was black skuffs, dirt all over the bathroom floor, and hairs all over. We had lots of spiderwebs and bugs all over the room, a simple vacuum would have made a world of difference. Several of my guest complained of the same and sewer smells in the room. One guest refused to even stay even though they paid.They kept my deposit for lights that were left on a tree that i was asked to leave and the bathroom being dirty. I tried everyday emailing and calling to speak with the manager about my deposit. Finally she called and blammed her choatic life on the reason of no returned response. She agreed completely to return my entire deposit, for the keeping of it was a misunderstanding. She complained about her staff and said the reason for them not being at my rehearsal was lack of her making them take responsibility for their poor work ethics. She repeated put her staff down saying that they need to start being written up because things like this keep happening and they need to learn. She is the one who is suppose to guide and manage them! Also, my event coordinator was no where to be seen on my wedding day, Carrie blamed this on my "maid of honor," saying they back off because they never know how the maid of honor will handle someone else giving direction. I wanted them clearly to help us! Sadly we will not spend our anniverseries there...I really truly hope they become more professional and clean things up around there to make it shine like it deserves! -
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Julie Sent on 09/15/20144.6 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We loved working with Carrie at Stone Mountain. She was so bubbly and truly cared about your wedding. The location is gorgeous. Many people told us that it was the prettiest wedding they had ever been to. They were helpful with any questions that we had, although sometimes it took them a while to get back to you, but I am sure they were dealing with it being the height of wedding season. I would get married again there in a heart beat. You can't beat the natural arbor, the location, and the upgrades they have made on the tent.We loved working with Carrie at Stone Mountain. She was so bubbly and truly cared about your wedding. The location is gorgeous. Many people told us that it was the prettiest wedding they had ever been to. They were helpful with any questions that we had, although sometimes it took them a while to get back to you, but I am sure they were dealing with it being the height of wedding season. I would get married again there in a heart beat. You can't beat the natural arbor, the location, and the upgrades they have made on the tent. -
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Nada Sent on 09/07/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My husband and I had our wedding ceremony at Stone Mountain Lodge. It was so beautiful there and we will always remember it so well.
We had a Renaissance theme for our ceremony and the place was so beautiful and magical. The people who helped us were very friendly and accommodating. I felt very taken care of there and I would highly recommend them to anyone in the future.
Thank you Stone Mountain!My husband and I had our wedding ceremony at Stone Mountain Lodge. It was so beautiful there and we will always remember it so well.
We had a Renaissance theme for our ceremony and the place was so beautiful and magical. The people who helped us were very friendly and accommodating. I felt very taken care of there and I would highly recommend them to anyone in the future.
Thank you Stone Mountain! -
Quality of service
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Angel Sent on 08/26/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I was completely satisfied with every aspect of our wedding at Stone Mountain Lodge. The staff made sure everything was set up in a timely manner, as well as being a help with anything else we needed. Our wedding coordinator Erika was so helpful with any questions I had throughout the planning process as well as being there for me on the big day. I am so very thankful she was part of my team. I absolutely love the abundance of beautiful flowers and plants, with the rock face in the distance creating such beautiful scenery. The biggest bonus of this venue is the lodging on site. It made it possible for all my closest friends and family to have a good time and not have to worry about driving an hour back home after the reception.I was completely satisfied with every aspect of our wedding at Stone Mountain Lodge. The staff made sure everything was set up in a timely manner, as well as being a help with anything else we needed. Our wedding coordinator Erika was so helpful with any questions I had throughout the planning process as well as being there for me on the big day. I am so very thankful she was part of my team. I absolutely love the abundance of beautiful flowers and plants, with the rock face in the distance creating such beautiful scenery. The biggest bonus of this venue is the lodging on site. It made it possible for all my closest friends and family to have a good time and not have to worry about driving an hour back home after the reception. -
Quality of service
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Brianna Sent on 08/05/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We absolutely loved our wedding at Stone Mountain Lodge! It was the perfect place for our outdoor wedding and most of all the staff there is wonderful! Leah, our event coordinator, was a life saver and was willing to go to extremes to make sure our day was everything we wanted it to be. The property was just perfect for our day and the staff did a wonderful job getting everything set up for us. It was a beautiful place for our wedding day and the wonderful people there made it even better. Booking all the lodge rooms and cabins for the night of our wedding was the best decision we made and it made everything so much easier on everyone. I would recommend this venue to anyone and can't wait to go back for a visit!We absolutely loved our wedding at Stone Mountain Lodge! It was the perfect place for our outdoor wedding and most of all the staff there is wonderful! Leah, our event coordinator, was a life saver and was willing to go to extremes to make sure our day was everything we wanted it to be. The property was just perfect for our day and the staff did a wonderful job getting everything set up for us. It was a beautiful place for our wedding day and the wonderful people there made it even better. Booking all the lodge rooms and cabins for the night of our wedding was the best decision we made and it made everything so much easier on everyone. I would recommend this venue to anyone and can't wait to go back for a visit! -
Quality of service
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Lexi Sent on 05/29/20144.2 out of 5 rating
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Quality of service 3 out of 5 rating
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Average response time 3 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I absolutely fell in love with how beautiful this place is. I love the set up! They have a unique, adorable garden area which we used as a cocktail hour spot as well as a ceremony site and a reception tent. I thought it was a great value for what you paid for. The only downside was they were a little hard to work with. I got switched off to 3 different people while trying to plan a 150 person wedding. On the day of the wedding, quite a few tables were in the wrong spot when I had drawn out a well detailed map and we went through it at a walk through along with a few other details, but not bad over all. They were extremely helpful with directing our guests ahead of the traffic due to the flood construction which was super helpful. Overall, very minor things and we had the best wedding possible!I absolutely fell in love with how beautiful this place is. I love the set up! They have a unique, adorable garden area which we used as a cocktail hour spot as well as a ceremony site and a reception tent. I thought it was a great value for what you paid for. The only downside was they were a little hard to work with. I got switched off to 3 different people while trying to plan a 150 person wedding. On the day of the wedding, quite a few tables were in the wrong spot when I had drawn out a well detailed map and we went through it at a walk through along with a few other details, but not bad over all. They were extremely helpful with directing our guests ahead of the traffic due to the flood construction which was super helpful. Overall, very minor things and we had the best wedding possible! -
Quality of service
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User1484770 Sent on 12/27/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My husband and I had a beautiful, small ceremony at Stone Mountain Lodge. We could not have been more thrilled with our wedding. The staff really went out of their way to make sure our small number of guests were accommodated. Because we had a small package in the beginning of December, the tent was not up for weather related reasons but the day was beautiful as were the grounds. We had a small reception in the Garden Area that was ideal! The pond is a little low after the floods but, nice with the ducks regardless. Thank you, Stone Mountain Lodge staff, for helping us have the perfect day! Thank you for your constant contact prior to our ceremony and all of the helpful hints and tips. I will recommend you to anyone needing a beautiful wedding space!!!My husband and I had a beautiful, small ceremony at Stone Mountain Lodge. We could not have been more thrilled with our wedding. The staff really went out of their way to make sure our small number of guests were accommodated. Because we had a small package in the beginning of December, the tent was not up for weather related reasons but the day was beautiful as were the grounds. We had a small reception in the Garden Area that was ideal! The pond is a little low after the floods but, nice with the ducks regardless. Thank you, Stone Mountain Lodge staff, for helping us have the perfect day! Thank you for your constant contact prior to our ceremony and all of the helpful hints and tips. I will recommend you to anyone needing a beautiful wedding space!!! -
Quality of service
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