Steinhilber's Reviews

4 | Virginia Beach, VA
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4 Reviews for Steinhilber's

Recommended by 83%

4

4.1 out of 5.0
  • Quality of service 4.5
  • Professionalism 4.0
  • Flexibility 4.1
  • Value 4.3
  • Average response time 3.8

3 User photos

Steinhilber's 1
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  • N

    Nick · Married on 09/13/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We chose Steinhilbers and Jessica Matthews for our rehearsal dinner venue. Being an icon and one of our favorite restaurants, we had to make sure we built this special place into our wedding weekend. Jessica made everything a breeze having only to meet twice. We chose the Garden Room for the dinner with the neighboring patio for cocktail hour. The night ran without a single hitch. By the time we arrived at 5:30pm, everything had been setup and the staff was ready to begin our cocktail hour. We enjoyed the water, the fire pits, and of course the passed shrimp until moving inside for the dinner.
    In conjunction with Daevid, the room looked stunning. We had chosen three dinner options for the night, and requested some of our favorite staff. All of these requests were met and exceeded. We enjoyed a professional and unobtrusive staff who provided the best dinner we could ask for. I do not think we could have asked for a better night at a more amazing venue. Thank you again to all the staff at Steinhilbers!

    Sent on 10/05/2014
  • User4430499 · 2+ years ago

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A beautiful venue for our upcoming rehearsal dinner. We need space for at least 50-60 guests, and they can accomodate. We have been treated wonderfully, and are excited about the menu. Hoping for beautiful spring weather so we can also enjoy the outside beauty here.

    Sent on 09/30/2015
  • M

    Megan · Married on 10/14/2017

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      4.0
    • Value:
      5.0
    • Flexibility:
      4.5
    • Professionalism:
      5.0

    Steinhilber's was an amazing venue for our wedding. The decor, landscaping and backdrop are always beautiful, so it doesn't take much declaration to make it magical The food is amazing and the staff are incredibly professional. You get a lot for what it costs, and they can make it as small and simple or as big and fancy as you want. Definitely willing to help you figure out what is best for your vision and budget!

    Sent on 11/06/2017
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  • P

    Pamela · Married on 06/14/2017

    2.0
    • Quality of service:
      3.0
    • Responsiveness:
      1.0
    • Value:
      3.0
    • Flexibility:
      2.0
    • Professionalism:
      1.0

    Really think about your decision before choosing a venue!!
    We chose this venue because this is where we had our first anniversary, where we got engaged on our second, and where we hoped to have a magical wedding day at. But, the staff members who actually made our day special, were the amazing servers'. Management (Andrea "the wedding planner" who never kept up with us on our wedding details, lost our paperwork not only once, but twice, and always forgot who we were) on the other hand made us feel like we were not good enough to have our wedding there. My husband and I have never experienced such an awful feeling before like the one felt before and during our event. After we paid them for example, they did not care if they met our needs. Something as simple as the champagne (that we spent 6 months on trying to decide on the perfect one) was just carelessly chosen to be a random bottle. Mind you we made it perfectly clear on what we wanted no matter if it was a little extra. We ended up receiving a champagne that we had never wanted and it was added to our bar tab instead of charged separately. Our food was overcooked, and was not what the wedding planner and owner had described to us. So our guests did not eat all of the food that we spent thousands of dollars on. The entertainment system in the cellar was never explained to us, so it took 3 waiters to finally figure it out because it was not done before hand by upper management. This was not their first rodeo so we have no idea why it went so terribly wrong, except that maybe "Dre" or upper managment didn't communicate correctly to one another, or they just didn't care to make our day special. The wedding planner left it up to the event host that tried her hardest (bless her heart) to make our day happen for us. We felt like we were being played for fools by upper management members, when it was all said and done. We hope that this disappointment doesn't continue to happen to others in the future.

    Sent on 06/28/2017

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