Special Events Alaska Reviews

Reviews

• Jana R. Sent on 06/30/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Good people

  Clean, easy pick up and return

  Clean, easy pick up and return
• Barbara Sent on 11/01/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Special Events Alaska has been outstanding to work with! They have high quality rental items and retail items to put that final touch to any event! Every employee that I dealt with was professional and knowledgeable about the products that the company offers. I would highly recommend Special Events Alaska to anyone and everyone!

  Special Events Alaska has been outstanding to work with! They have high quality rental items and retail items to put that final touch to any event! Every employee that I dealt with was professional and knowledgeable about the products that the company offers. I would highly recommend Special Events Alaska to anyone and everyone!
• Roxanne Sent on 10/31/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Amazing Employees. Able to find everything i needed.

  Amazing Employees. Able to find everything i needed.
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• Cj Sent on 12/19/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  amazing work!! and Highly Creative!!

  amazing work!! and Highly Creative!!
• Joy Sent on 12/18/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Thank you Special Events for helping make my wedding a wonderful event. I rented 1 large party tent and chairs for my wedding and they were perfect for the wedding and reception. The website is easy to use, the staff was very accommodating and responsive. Special Events called me with any questions about my reservation and I enjoyed working with them. Instead of receiving confusing emails I received personal phone calls and follow up emails with quick turn-around. Everything was as expected, arrived on time and set up perfectly. Thank you for making my special day wonderful. ~ Joy and Matt

  Thank you Special Events for helping make my wedding a wonderful event. I rented 1 large party tent and chairs for my wedding and they were perfect for the wedding and reception. The website is easy to use, the staff was very accommodating and responsive. Special Events called me with any questions about my reservation and I enjoyed working with them. Instead of receiving confusing emails I received personal phone calls and follow up emails with quick turn-around. Everything was as expected, arrived on time and set up perfectly. Thank you for making my special day wonderful. ~ Joy and Matt
• 
  User2189190 Sent on 06/21/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  I rented chiavari chairs for my wedding. They were great, on time for drop off and delivery and chairs were clean and beautiful. I was very pleased.

  I rented chiavari chairs for my wedding. They were great, on time for drop off and delivery and chairs were clean and beautiful. I was very pleased.
• Naomi Sent on 08/27/2014
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  Since we had our ceremony at a private location outdoors we needed chairs and an arch. Since it's Alaska, we also got a tent just to be safe. With the exception of the pickup date not being noted correctly on my order, my experience was wonderful. They had what we needed, when we went to their store location we found even more odds and ends we needed--- DecoBalls, these were amazing additions to the decorations! When it came to delivery and setting up, the two delivery men were extremely nice and more than willing to make sure everything was in the perfect position. While we ended not needing to have the tent, it did dress up the backyard a but and allowed me to put more decorations up.

  Since we had our ceremony at a private location outdoors we needed chairs and an arch. Since it's Alaska, we also got a tent just to be safe. With the exception of the pickup date not being noted correctly on my order, my experience was wonderful. They had what we needed, when we went to their store location we found even more odds and ends we needed--- DecoBalls, these were amazing additions to the decorations! When it came to delivery and setting up, the two delivery men were extremely nice and more than willing to make sure everything was in the perfect position. While we ended not needing to have the tent, it did dress up the backyard a but and allowed me to put more decorations up.
• K Sent on 08/27/2017
  0.7 out of 5 rating

  0.7
  • Quality of service
    0.5 out of 5 rating
    0.5
  • Average response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    0.5 out of 5 rating
    0.5
  • Value
    0.5 out of 5 rating
    0.5
  • Flexibility
    1.0 out of 5 rating
    1.0

  Outrageously priced, mediocre product and poor customer service.
  
  We had multiple questions about what type of tents we were going to use, we were expecting over 200 guests. After going over the details a few times about different tents and whether to use round or rectangle tables, the clerk informed us that if we had any more questions or wanted anymore advise/help there would be a fee of $89 an hour for her time. $80/hour to discuss their product?
  
  We rented tents, chairs, a dance floor, and tables from the place that totaled over $3500. Then a week before the wedding after we had already paid in advance we were told that there would be an extra $600 delivery fee to have everything delivered the night before so that it would be set up and ready come wedding day. We had no choice but to pay the extra $600.
  
  Come delivery date we were left with stacks of chairs and tables to set up ourselves, after paying this company $4100, which in the end cost us more than my dress, catering, photographers and the DJ combined.
  
  While unstacking the chairs and tables we came across multiple chairs that were broken and multiple chairs that had frosting and cake all over them that we had to clean. We also had a large chip in the dance floor and holes in our tent that kept dripping water on our guests.
  
  The only reason that I give this company more than 0 stars is because their delivery guys were very friendly, attentive, and considerate. Other than that we had a horrible unaccommodating experience with them and would never use them again or recommend them to anyone.

  Outrageously priced, mediocre product and poor customer service.
  
  We had multiple questions about what type of tents we were going to use, we were expecting over 200 guests. After going over the details a few times about different tents and whether to use round or rectangle tables, the clerk informed us that if we had any more questions or wanted anymore advise/help there would be a fee of $89 an hour for her time. $80/hour to discuss their product?
  
  We rented tents, chairs, a dance floor, and tables from the place that totaled over $3500. Then a week before the wedding after we had already paid in advance we were told that there would be an extra $600 delivery fee to have everything delivered the night before so that it would be set up and ready come wedding day. We had no choice but to pay the extra $600.
  
  Come delivery date we were left with stacks of chairs and tables to set up ourselves, after paying this company $4100, which in the end cost us more than my dress, catering, photographers and the DJ combined.
  
  While unstacking the chairs and tables we came across multiple chairs that were broken and multiple chairs that had frosting and cake all over them that we had to clean. We also had a large chip in the dance floor and holes in our tent that kept dripping water on our guests.
  
  The only reason that I give this company more than 0 stars is because their delivery guys were very friendly, attentive, and considerate. Other than that we had a horrible unaccommodating experience with them and would never use them again or recommend them to anyone.