Sparklers.us Reviews

Reviews

• Emily T. Sent on 10/20/2019
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Great Sparklers for wedding photos!

  We ordered these sparklers online and they arrived on time! They were also running a specials where we got some 10 inch sparklers included as well! My husband and I ordered about 48 of the 20 inch sparklers and the bucket to go with it!
  
  They made our grand exit beautiful and we were so happy we got them! The bucket also nicely matched our rustic and romantic look for our wedding!
  
  Very pleased with how everything turned out!

  We ordered these sparklers online and they arrived on time! They were also running a specials where we got some 10 inch sparklers included as well! My husband and I ordered about 48 of the 20 inch sparklers and the bucket to go with it!
  
  They made our grand exit beautiful and we were so happy we got them! The bucket also nicely matched our rustic and romantic look for our wedding!
  
  Very pleased with how everything turned out!
• Brooke Sent on 02/21/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Great! Did a test trial for my upcoming wedding - they're amazing...the length, photos well, long enough. Can't wait to use!

  Great! Did a test trial for my upcoming wedding - they're amazing...the length, photos well, long enough. Can't wait to use!
• Nicole Sent on 02/14/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Sparklers were delivered fast and were exactly what we wanted.

  Sparklers were delivered fast and were exactly what we wanted.
• Jacquin Sent on 03/01/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Super easy to order from. Has lots of options to choose from. Shipped quickly and has great prices

  Super easy to order from. Has lots of options to choose from. Shipped quickly and has great prices
• Karen Sent on 02/21/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  These sparklers were used for my daughter and her husband’s exit from their wedding reception. The sparklers were bright and lasted a very long time. They looked great in the photos. Very pleased with these sparklers.

  These sparklers were used for my daughter and her husband’s exit from their wedding reception. The sparklers were bright and lasted a very long time. They looked great in the photos. Very pleased with these sparklers.
• Jeina Sent on 02/26/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Very accommodations and I appreciate the service!

  Very accommodations and I appreciate the service!
• Hani Sent on 02/26/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Good Sparklers ... last for 3 minutes as advertised ...Arrived on time .. We used them for our wedding exit and couldn’t be happier

  Good Sparklers ... last for 3 minutes as advertised ...Arrived on time .. We used them for our wedding exit and couldn’t be happier
• Rosalia Sent on 02/21/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  I ordered the sparklers last minute for my wedding and they arrived right on time like it said. Sparklers worked perfect.. I was very happy with the product.

  I ordered the sparklers last minute for my wedding and they arrived right on time like it said. Sparklers worked perfect.. I was very happy with the product.
• John Sent on 02/23/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Ordered these for our wedding and they were a success!! Quick delivery and great product !

  Ordered these for our wedding and they were a success!! Quick delivery and great product !
• Bridget Sent on 02/26/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Sparklers cake very quickly after I ordered them, and worked great for the wedding! I recommend using this company.

  Sparklers cake very quickly after I ordered them, and worked great for the wedding! I recommend using this company.
• Daniel Sent on 02/14/2018
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  The sparklers were perfect. Couldn't have asked for a better product. Highly recommended.

  The sparklers were perfect. Couldn't have asked for a better product. Highly recommended.
• Melvin Sent on 03/01/2018
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Everyone loved them and still had a few left over

  Everyone loved them and still had a few left over
• Karmina Sent on 02/21/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  They was very professional I order double quantity by mistake so I call them and they was so friendly and they fix my mistake and send my the right quantity.! Thank youuuu

  They was very professional I order double quantity by mistake so I call them and they was so friendly and they fix my mistake and send my the right quantity.! Thank youuuu
• Nicole Sent on 02/17/2018
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  The sparklers we received are exactly as pictured/promised. Service was very quick and easy too, making this an all-around awesome purchase experience. We are so excited for the pictures with these from our wedding!! (36” sparklers)

  The sparklers we received are exactly as pictured/promised. Service was very quick and easy too, making this an all-around awesome purchase experience. We are so excited for the pictures with these from our wedding!! (36” sparklers)
• Mary Sent on 02/21/2018
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Purchased for my daughters wedding and they delivered on time.

  Purchased for my daughters wedding and they delivered on time.
• Paige Sent on 08/27/2018
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Came timely and when I couldn’t find the tracking code they sent me an email quickly and with great professionalism!

  Came timely and when I couldn’t find the tracking code they sent me an email quickly and with great professionalism!
• S Sent on 02/15/2018
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    4.5 out of 5 rating
    4.5

  We tested a sparkler out when we received the shipment, they at great! Looking forward to using them in May, thank you

  We tested a sparkler out when we received the shipment, they at great! Looking forward to using them in May, thank you
• Alyssa Sent on 02/21/2018
  3.9 out of 5 rating

  3.9
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    4.0 out of 5 rating
    4.0

  Very affordable, and fast shipping - also offered free shipping which is great! My venue charged $2 per sparkler and this was much more affordable! Received the items very quickly. I am excited to use these at our wedding!

  Very affordable, and fast shipping - also offered free shipping which is great! My venue charged $2 per sparkler and this was much more affordable! Received the items very quickly. I am excited to use these at our wedding!
• John Sent on 02/26/2018
  1.7 out of 5 rating

  1.7
  • Quality of service
    2.5 out of 5 rating
    2.5
  • Average response time
    2.0 out of 5 rating
    2.0
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    2.0 out of 5 rating
    2.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0

  Wasted money on the garbage you sold me. Your product ruined my wedding!

  Wasted money on the garbage you sold me. Your product ruined my wedding!
• Nancy M. Sent on 04/01/2022
  1.6 out of 5 rating

  1.6
  • Quality of service
    2.0 out of 5 rating
    2.0
  • Average response time
    1.0 out of 5 rating
    1.0
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    2.0 out of 5 rating
    2.0
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    2.0 out of 5 rating
    2.0
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    1.0 out of 5 rating
    1.0

  Boo! I Was "Ghosted"

  I ordered cake topper number sparklers . . . a "1", a "0", and a "9", but was sent a "2" in place of the "1". This was for my granddaughter's first birthday, and there wasn't time to re-order after Sparklers.us ignored my phone calls, emails, and even posted a message saying they were closed and I should call back during regular office hours when I called more than two hours before their posted closing time.
  
  Even though the amount is small, I WILL be disputing the charges on my credit card. Shipping costs were high, and they put a bit of a damper on Emi's birthday celebration by sending the wrong item and doing NOTHING to correct the problem.
  
  Also, the sparklers were difficult to light and the "9" didn't burn completely.

  I ordered cake topper number sparklers . . . a "1", a "0", and a "9", but was sent a "2" in place of the "1". This was for my granddaughter's first birthday, and there wasn't time to re-order after Sparklers.us ignored my phone calls, emails, and even posted a message saying they were closed and I should call back during regular office hours when I called more than two hours before their posted closing time.
  
  Even though the amount is small, I WILL be disputing the charges on my credit card. Shipping costs were high, and they put a bit of a damper on Emi's birthday celebration by sending the wrong item and doing NOTHING to correct the problem.
  
  Also, the sparklers were difficult to light and the "9" didn't burn completely.
• Tracey M. Sent on 03/12/2019
  1.4 out of 5 rating

  1.4
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0

  Don't Let the Prices Fool You...

  So they may be the cheapest on the market, but they have basically ripped off a company in Nashville (sparklersonline.com) and price gouge on shipping. They offer overnight and 2-day even though it is ILLEGAL. These are fireworks and nothing like that can be shipped faster than ground. The customer service is horrendous...apparently Chris is the only owner stateside and he has the professionalism of a 10 year old. Interrupting/bullying and multiple lies about costs and shipping. Then tries to make me feel bad because I am getting "such a steal" and he is going to drop my package off at a UPS store.
  
  Order from sparklersonline.com. Her name is Libba. I actually talked to her and she is a kind, sweet women who didn't charge me anything for ground and had it guaranteed by 3/14. I paid more but the piece of mind was worth it.

  So they may be the cheapest on the market, but they have basically ripped off a company in Nashville (sparklersonline.com) and price gouge on shipping. They offer overnight and 2-day even though it is ILLEGAL. These are fireworks and nothing like that can be shipped faster than ground. The customer service is horrendous...apparently Chris is the only owner stateside and he has the professionalism of a 10 year old. Interrupting/bullying and multiple lies about costs and shipping. Then tries to make me feel bad because I am getting "such a steal" and he is going to drop my package off at a UPS store.
  
  Order from sparklersonline.com. Her name is Libba. I actually talked to her and she is a kind, sweet women who didn't charge me anything for ground and had it guaranteed by 3/14. I paid more but the piece of mind was worth it.
• Julie Sent on 11/08/2018
  1.4 out of 5 rating

  1.4
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Average response time
    2.0 out of 5 rating
    2.0
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    2.0 out of 5 rating
    2.0
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    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  The Sparklers did NOT light at our wedding..Disappointed.

  The sparklers we ordered for our wedding didn't light..my husband and I were soo disappointed that day of our wedding, we tried to get the sparklers to work, and they didn't!! I definitely don't recommend.

  The sparklers we ordered for our wedding didn't light..my husband and I were soo disappointed that day of our wedding, we tried to get the sparklers to work, and they didn't!! I definitely don't recommend.
• Steve Sent on 07/11/2023
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0

  Ghosted after purchase

  I order and was charged for $74 worth of products and they will not ship on time, nor will sparklers.us respond to my calls, voicemails, emails, in website chat messages. At this point I have no confidence I will receive a refund or the product. Nor do I know if this company even exists.

  I order and was charged for $74 worth of products and they will not ship on time, nor will sparklers.us respond to my calls, voicemails, emails, in website chat messages. At this point I have no confidence I will receive a refund or the product. Nor do I know if this company even exists.
• Lynnae Sent on 09/12/2019
  1 out of 5 rating

  1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0

  Never received my sparklers!

  1 months later and I still have not received my sparklers. They have not returned my calls or emails. My wedding was last weekend and I had to drive an hour away to find a firework store! I’m disputing the charge with my credit card company!

  1 months later and I still have not received my sparklers. They have not returned my calls or emails. My wedding was last weekend and I had to drive an hour away to find a firework store! I’m disputing the charge with my credit card company!