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Soho South Reviews

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Reviews

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
  • Quality of service
    4.8 out of 5 rating
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Awards

50
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2017 Winner
Weddingwire
4.8/5 50 reviews
Google
4.5/5 513 reviews
  • Angel
    Angel Sent on 03/07/2025
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    Absolutely Wonderful Venue and Incredible Team!

    Soho was an absolutely incredible venue and the team was so wonderful to work with! They were very professional and the atmosphere they created made our day so so special. We worked with Alysse and Cecilia for our wedding and they were absolutely wonderful. We worked with Alysse prior to and she made sure we had every detail thought of and executed prior to our day, and Cecilia ensured everything day of was perfect!! The other aspect is the food and drinks were incredibly delicious. All of our guests were so complimentary and it was overall the best experience. I highly highly recommend Soho South for any of your event needs! Wonderful space and wonderful team!!

    Soho South's reply:

    WOW what an incredibly kind review Angel + Jay! Our team so enjoyed working with you all so it is pretty special to hear that the feeling is mutual. We are so glad that you had such a wonderful time on your most special day! We wish you all the very best!!
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    Lea M. Sent on 06/03/2024
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    Beautiful Venue in the Heart of the Historic District


    I'm a wedding planner based in Savannah, and many of my couples have chosen Soho for their rehearsal dinners and weddings. From the first conversation to the final send-off, everything has been flawless. Their team is exceptional, and Alysse's attention to detail is unparalleled. Choosing Soho for your special day is the best decision you can make.

    Soho South's reply:

    Lea, we thank you for such kind words! We so enjoy working with you!! Our venue with your services seems like the perfect combination to us!!
  • illustration stars

    Are you interested?

  • F
    Forrest Sent on 10/23/2023
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    Stunning & Unique Venue

    You and your guests will absolutely love your wedding reception at Soho South. From the moment we walked into the space - on a beautiful street in a beautiful city - we were sold. It's uniquely laid out and decorated to host a seated reception with up to 120 guests. The staff is incredible. The food got RAVE reviews. Seriously, your tasting will be one of the best parts of the entire wedding process. It has some outdoor space for people to take advantage of, and the bar area is cool enough on its own to be a destination for cocktail lovers. Book it. You will be so glad you did.

    Soho South's reply:

    Forrest and Colin we cannot thank you enough for choosing to celebrate at Soho South! It was truly an honor to work with you all and your wedding day was a BLAST!! The love that you two have for each other is so very special!
  • Marcos
    Marcos Sent on 06/03/2022
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    Beautiful, rustic, and unique!

    My husband and I found this place in Instagram. We wanted a small destination wedding where our families can mingle and get to know each other. The venue was beautiful. The ceremony and reception were just wonderful. The team was amazing to work with. I have no regrets!

    Soho South's reply:

    Victoria and Marcos we absolutely adore you all!! It was so lovely getting to know you both and we could not be more pleased to hear how much you enjoyed yourselves! We wish you all the very, very best in the years ahead and hope to see you on your next visit to Savannah!!
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    Jill Sent on 09/09/2021
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    Soho South and Alysse were awesome!

    The Friday night welcome dinner was perfect!! The food was delicious and your wait staff professional and so friendly! The ambience set the tone for the entire weekend! And YOU are so easy to work with!! Can’t thank you enough!!
  • Renee
    Renee Sent on 01/04/2021
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    Sensational Experience at SoHo South

    We recently held our daughter's wedding rehearsal dinner at SoHo South Cafe. The venue was beautiful, the food fantastic and the service amazing! We highly recommend Alysse and her team at SoHo South Cafe for your upcoming event.

    Soho South's reply:

    We are so happy to hear that you, your family, and guests had a wonderful experience at Soho South. You have mentioned all the things we pride ourselves on so this review is nothing short of a honor! Many thanks to you all!!
  • Jessica
    Jessica Sent on 11/20/2020
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    Exceeded Expectations

    I am in absoltue awe of the beauty of Soho; the combination of rustic brick and exposed piping mixed with elegance and class. I could not have asked for a better venue
  • Beth
    Beth Sent on 09/21/2020
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    Beautiful venue, incredible food and awesome service!

    We held my stepson's rehearsal dinner at Soho South and it was absolutely perfect. We had so many comments on the quality of the food: "the shrimp and grits were the best I've ever had!" and "the beef tenderloin was excellent…so tender, so flavorful!". It's a great atmosphere for a celebration and the Soho South team made it so easy for us, both throughout the planning stages (navigating a wedding through COVID-19!) and through their excellent service the night of the dinner. They were a pleasure to work with and made the rehearsal dinner a very special evening.

    Soho South's reply:

    Beth working with you all was such a pleasure and it could not make us happier to hear how you and your guests were so very pleased! Our team thanks you for sharing your thoughts and experience with others. We hope that you all will remain in touch and maybe we can celebrate together again one day! :)
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    Jennifer Sent on 09/09/2020
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    Couldn’t have been more perfect!

    The venue is absolutely gorgeous! The staff was so kind and professional! They accommodated our every need and request even a few odd ones 🤣! Everyone RAVED about the food and how the wait staff went above and beyond to make everyone happy and comfortable! I can not recommend this venue enough!

    Soho South's reply:

    Jennifer, these images say it all! What a beautiful celebration it was! We so appreciate you sharing your kind words about your experience at Soho South. We all will cherish the time we got to have such a wonderful celebration with you all! Feel free to always come and say Hi to us at one of the Daniel-Reed Hospitality venues!
  • Alyssa
    Alyssa Sent on 03/07/2020
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    Amazing venue!

    This venue seriously speaks for itself! My wedding was a destination wedding and I booked this place for the reception before even seeing it in person. When I walked through the doors I knew right away that I made the right decision. Pictures don't do it justice. This place has so much detail that the amount of decorations you need is very little.

    The food was amazing, especially the meatballs we had as a starter at cocktail hour. The staff that worked the reception were amazing and had everything out in a timely manner. I highly recommend using this venue for your wedding and or reception!

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    Jenny Sent on 02/22/2020
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    The most beautiful place to get married!

    Soho South Cafe was a dream come true! It was such a beautiful place to get married, and we could not have been happier! Leslie is a dream come true and was so helpful and patient with all of my crazy questions! The day of the wedding we had nothing to worry about and everything turned out exactly like we dreamed! The food was 100% amazing! I cannot tell you how many guests came up to me and said that they had never had 'wedding food' that good! Even our wedding planner told us how impressed she was with the food! If you are looking for a beautiful and fun place to get married in Savannah, you can't do better than Soho South Cafe!
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    Daniel Sent on 02/04/2020
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    Fantastic wedding!

    We had our wedding here and this place was a great choice! The food, the bar service, and wait staff were all amazing. I had so much fun the night, went by so fast that I wish I could go back!
  • Haley
    Haley Sent on 01/20/2020
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    The MOST beautiful venue

    We had our Rehearsal Dinner at Soho and it was absolutely stunning. Our guests loved it. It is the most beautiful and intimate venue in Savannah. Leslie and Lucas were amazing to work with!
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    Sara Sent on 12/17/2019
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    Beautiful, intimate and romantic

    My husband and I got married at the Soho South Cafe Nov 2019 and it was perfect. They were accommodating with every aspect of our wedding from menu to floor arrangements and Leslie was very responsive. the venue was beautiful and prettier than I anticipated.
  • Marissa
    Marissa Sent on 11/12/2019
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    Romantic Industrial and beautiful

    Soho is the perfect one stop shop location for your wedding. The staff is incredible and the place is beautiful!
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    Claire Sent on 10/28/2019
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    A Perfect Evening

    We hosted a rehearsal dinner for about 95 people at this beautiful venue. Planning the event was so easy with the help of Leslie. She was very responsive and helpful. Also, Lucas and the evening staff and bartenders were friendly and attentive. The food was so so good. The place itself just has a happy laid back vibe. I really can't say enough good things about this location and the people who work there. Thanks to all!
  • Danielle
    Danielle Sent on 10/04/2019
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    Best Destination Wedding Venue for a true "Savannah Experience"

    I had my destination wedding here. The out of town guests loved this venue, and are still talking about it to this day. The food was delicious and did not disappoint, especially the shrimp and grits! They were very easy to work with and all of the vendors had an easy time. I would 100% recommend Soho South for a unique experience.
  • Katherine
    Katherine Sent on 10/03/2019
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    Beautiful and Unique Space

    The Soho is a beautiful location for a Savannah reception. We picked it because it was a unique option, not your typical ballroom or event space. We also picked it because of Leslie, the main wedding coordinator. We had such an amazing experience to her from start to finish. Despite being incredibly busy, she was extremely responsive to every email we sent her, and answered every question and concern that we had quickly and thoroughly. She is very warm, and has a great eye for details. Luke was equally helpful on the day of the wedding, and everything went very smoothly. We got a lot of compliments on the space and the food. We highly recommend this venue!
  • Savannah
    Savannah Sent on 05/31/2019
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    Couldn’t imagine a better place to have a reception or ceremony

    Soho is absolutely breathtaking you literally don’t even have to decorate. I love everything about Soho! Not only is it beautiful, different, in a great location the staff is also amazing! Leslie was always there to help with everything and answered all of my questions. Thank you guys for everything!!
  • Andi
    Andi Sent on 01/17/2019
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    Gorgeous, stunning, venue with excellent food and staff

    My husband and I LOVE Soho as a restaurant (their grilled cheese and tomato bisque are unparalleled!) so when we got engaged and learned we could rent them out for our wedding, we were so in! The experience was incredible and our guests would not stop complimenting how gorgeous the venue was, how excellent the food was, and how the staff were incredible! You have so many options for appetizers, entrees, stations, drinks, etc.! The atmosphere for our wedding was romantic and gorgeously lit by candles. I’ve also seen photos where the venue is extremely eclectic and electrifying. Soho is very versatile and a great choice - the best choice - for a venue in Savannah!
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    Amanda Sent on 12/29/2018
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    Dream wedding!

    My husband and I planned our wedding from upstate NY, and Leslie, the wonderful event coordinator, made it so easy! When we lived in Savannah, Soho was always one of my favorite brunch spots, and it made an even better wedding venue! We didn’t want a big ballroom wedding, and Soho was the exact vibe we wanted: unique, delicious food, intimate feel. We did our ceremony and reception here and it flowed very smoothly. I can’t speak highly enough of the Soho and Daniel Reed team– it was such a pleasure to work with them! From initial emails, to first payments, food tastings, final payments, to opening the bar for champagne before the ceremony began, the team executed it all flawlessly! If I could re-do my wedding (I wish!), I’d 110% host it at Soho again! It was fantastic! Jealous of future brides who decide to host here– you will be so happy you did!
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    Christina Sent on 09/10/2018
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    Leslie was absolutely wonderful! I can't say enough about how professional and lovely she has been through this stressful process. Even if Soho south wasn't a unique space leslie makes this venue worth while! 10/10 hands down!
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    Gretchen Sent on 06/21/2018
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    We spent so long looking for a venue that was “just right”; the moment we met Leslie at Soho we knew we found the right place.

    The space is wonderfully unique! It was the perfect setting for a dreamy candlelit sunset reception. Our guests sat at long tables situated end to end with a mix of colorful chairs. We brought with us vintage table linens, candlesticks and floral arrangements for the tables as decor and that was all we needed.

    Leslie and Lucas are an incredible team - together they made our wedding unforgettable! I was planning my wedding from Atlanta and Soho answered all my questions promptly and helped make our wedding day special. They even let me roller skate with my Dad on the dance floor for our dance!!

    Everything from the food to the staff and, of course, the venue were wonderful! Our guests are still talking about the Fried Green Tomato sliders and how beautiful everything looked.

    With all the details surrounding the planning of your wedding, Leslie and Lucas put your mind at ease. Soho South comes with high praise and recommendation from me. I couldn’t have dreamed of a place so beautiful to celebrate into the night!
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    Michelle Sent on 04/27/2018
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    We couldn't be happier with our experience at Soho South Cafe. We had both our ceremony and reception here. Leslie made the planning process so easy and enjoyable. All our guests loved the food, drinks, and eclectic decor. Thank you so much for making our wedding perfect!
  • Natasha
    Natasha Sent on 09/19/2017
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    We had our wedding reception at Soho and it was a wonderful experience from early days of planning to post-wedding wrap-up. Leslie is a very talented, approachable, professional and experienced event coordinator (despite her youthful looks!) and the way that she troubleshooted some issues around Hurricane Irma (which affected Savannah just days before the wedding) and its impact on our guest numbers, as well as last-minute decor changes that come along with planning a destination wedding from afar, seemed effortless and really lessened the stress for us. She's amazing, the food and service was amazing, and the place was breathtaking once transformed into our personalized vision. Highly recommended. Thank you, Soho and especially Leslie!
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    Leslie Sent on 06/07/2017
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    This place is truly amazing. The decor, the food, and the staff were great. Jesse and I could not have been happier with the choice we made. We had some hiccups because the florist was not prepared or properly staffed and from what the planner tells me the staff in soho went way out of their way to help her and get things as perfect as possible.
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    Jaclyn Sent on 01/10/2017
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    We loved this venue from the moment we walked in! We held both, the ceremony and reception at soho. When we first started the process with Soho we were working with Olive, who was amazing. I was a little nervous when I found out they had someone else take over, Leslie. But she was incredibly patient with all our questions and concerns which helped put us at ease like Olive did! (Note we planned our wedding from NY, with 2 visits to the venue since we have family in Savannah. But I'm positive you can plan your entire wedding out of town with only one visit just to see the space- or just take a leap of faith!)

    As B&G we didn't get a chance to try all the food we had that night. I remember some items we did get were better than others. But we never heard any complaints and were even able to get my picky 5 year old niece something she would eat which was very helpful!

    Overall, we got a ton of compliments from our guests on the space and the entire wedding! It truly was the best day ever. We couldn't have done it without the Soho team! Thank you everyone!
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    Kelsey Sent on 10/23/2016
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    Great food, great atmosphere, Steven (the head waiter) was very attentive and responsive throughout the whole evening. Everyone gave compliments on the venue- Thanks, Leslie and Daniel Reed Hospitality!
  • Courtney
    Courtney Sent on 09/11/2016
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    The Soho staff did a FANTASTIC job! My husband and I had a blast and felt like we were royalty the whole night. The flow of the room was perfect and really had people up dancing and mingling all night. Our guests, for weeks after, continued to talk about how awesome the venue looked and how wonderful the food was. Soho South cafe was my favorite part of my big day, other than marring my prince. If I had to plan the day all over again I would chose SoHo each and every time. Best venue in Savannah!
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    Eve Sent on 08/29/2016
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    I couldn't have picked a more wonderful place to have our wedding. Soho South was a dream, and the team who worked with us was patient, kind, and invested in making sure our day was wonderful. I can't thank them enough!
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    Norma Sent on 08/27/2016
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    a perfect and very professional evening we experienced on August 12 for our son and his bride to be rehearsal dinner!! every detail and food perfect!! loved working with Leslie C.!!! always upbeat and professional and loved her suggestions and being so in tune with our needs! very detail oriented actually.. the entire staff was incredible!!! would highly recommend!!
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    Kristin Sent on 07/14/2016
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    We absolutely LOVE this venue. from the moment we had a random lunch there pre-engagement until our ceremony, soho south was perfect. its such an interesting venue and very easy. the planner at soho south made it the whole process for our destination wedding very easy.
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    Morgan Sent on 05/12/2016
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    We were so pleased to book our reception with Soho South. Olive is so great to work with and their staff is amazing.
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    User2604718 Sent on 05/11/2016
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    Soho South is one of the most beautiful and unique venues I looked at. The decor of the space needs very little dressing up from the blue bar chairs, clock and shuttered wall it is all very Savannah. The food was great and Olive Valentin was very responsive and helpful in recommending other vendors including a great wedding planner! Our guests couldn't stop raving about Soho South!
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    Kristen Sent on 02/03/2016
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    We held my wedding reception at Soho South Cafe and to say we made the right decision would be a drastic understatement! First of all, the venue is, in my opinion, the most unique and beautiful venue in Savannah. It's industrial, artsy, bohemian and modern all in one! There was almost no decorating I had to do on my own because the space is already so beautifully decorated. Olive and her team were unbelievable throughout the whole process. Olive was patient with my mom and I, helped us with so many great ideas, was very upfront about which of our ideas would work and which ones wouldn't (most all of them she made work!), and was so kind and helpful throughout it all. The food was FANTASTIC and everyone is still raving about the outdoor corn station she suggested to us. I honestly could go on for days at how amazing everything was! Thank you for my dream wedding Soho South and Olive!!
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    Webdt Sent on 09/28/2015
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    Soho South is a great venue. It was perfect for a rehearsal dinner for a destination wedding. We communicated with Olive, who oversaw and coordinated with our hometown planner who was able to transform the space to match our vision for an evening. Soho South's coordinator was willing to work through all the different aspects of the arrangements. Through easy accessibility via emails and text messages, Soho South gave us a beautiful evening of delicious food and fun in a unique space. We found both the beverage team and wait staff very professional and brimming with Southern hospitality.
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    Nicole Sent on 09/08/2015
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    Soho South Café did a fantastic job on our wedding reception. The staff and management during the reception were phenomenal! We couldn't have asked for better, friendlier, more professional service - they were wonderful! Olive, the event planner at Soho, was so amazing to work with. She communicated with me regularly and in a timely manner on all of my pre-reception questions/comments/inquiries. Olive set my mind at ease, was flexible, and attended to detail. The vendors I worked with made several comments to me on how well Olive worked with them as well. The food, as always at Soho, was delicious and well-presented. The atmosphere was perfect. I can't tell you how many of my out of town and local guests made positive comments about the eclectic and charming atmosphere that is Soho at it's best! I kept everything as is in the reception room and it was gorgeous! Everything about our day was perfect, Soho included! I highly recommend this venue for any event. GREAT value, EXCELLENT quality!
  • C
    Camille Sent on 07/10/2014
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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    Soho South saved our wedding. Our previous reception venue told us 11 days beforehand that they had doublebooked the date and we could not have our reception there. Olive and the entire team at Soho South/Daniel Reed immediately offered their restaurant, cut their minimum, and made a special menu for us all in about 4 days. First, the space is AMAZING. Second, the BAR and the COCKTAILS, oh my goodness. Olive is the event planner and she was so responsive and so helpful. We even received an email from one of the managing partners at Daniel Reed (the company that owns Soho South) thanking US for OUR patience and telling us they wanted us to relax and they would take care of everything. They staffed the restaurant that night with something like 15 servers, 3 bartenders, and 2 managers, as well as the kitchen staff. My husband and I had a server assigned just to us, Coral, who every time my drink was half empty, whisked in and replaced it with another brand new cocktail, without me even knowing (Thank you, Linus). If they continue to do weddings, you could not ask for a better place or a better group of people to share your wedding reception with. I would give 100 STARS if I could.
  • K
    Katie Sent on 01/05/2015
    4.9 out of 5 rating
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      4.5 out of 5 rating
    The venue at Soho is amazing! Everyone enjoyed themselves, and even said it was the best Christmas party they had ever attended! Olive, Jamie and the rest of the staff were professional and extremely helpful! We will definitely be back next year!
  • Jeff
    Jeff Sent on 06/04/2024
    4.8 out of 5 rating
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      5 out of 5 rating
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    Beautiful venue for our wedding reception

    Soho South was the perfect choice for our daughter's wedding reception. They were so professional yet easy to work with throughout the planning and the event. The food and and service were impeccable, and they were flexible in accommodating our needs and requests.

    Everyone had a great evening, and we would gladly use Soho South again!

    Soho South's reply:

    There are no greater words than "perfect choice"! We are so happy to hear that you all had such a lovely event and that it was a wonderful time for Maddie + Brendan! Thank you all for choosing us! We hope to see you again!
  • Megan
    Megan Sent on 12/21/2022
    4.8 out of 5 rating
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      5 out of 5 rating
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      4 out of 5 rating
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    Soho South was amazing!

    Soho South did an amazing job in addition to our other vendors to help us with our day! Soho's food was outstanding and my fiance and I didn't even get to do a tasting so we were not sure what to expect! We loved everything about Soho!
  • Jill
    Jill Sent on 01/15/2022
    4.8 out of 5 rating
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    Professional

    I was the Wedding Manager. Alyssa and Emily both were both professional, courteous and helpful for our event. We had to flip the venue from ceremony to reception and without the staff, we would have never gotten it done in record time! All of the staff worked beautifully together with the other Wedding Pros. The catering and serving staff were amazing. The food was perfect and flavorful. All the guests were pleased. Emily even cut the cake, which is not something they regularly do.
    Finally at breakdown, everyone worked together to make fast work and a pleasant experience.
    I look forward towoekkuingat Soho South Cafe again and I highly recommend them for an all inclusive venue.
  • Alaina
    Alaina Sent on 06/14/2021
    4.8 out of 5 rating
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    Dream Wedding

    Planning a destination wedding was difficult enough. Throw a pandemic into the mix, and you can imagine I was ready to scream into the void. My husband and I were supposed to get have our recption at Soho South in May 2020, but because of the pandemic, we had to postpone a year. Leslie from Soho South, and later, Alysse, were both SO incredibly kind and helpful as we navigated all the confusing parts of planning a wedding from afar during a pandemic. The site is gorgeous, the people are kind, and it's just a really great place to throw a fun party. Cannot recommend enough!

    Soho South's reply:

    Alaina, it was such a pleasure to get to work with you! You and Alex handled all the twists and turns that life threw at you like champs! It was an honor to share in your day and we thank you for selecting Soho South!
  • S
    Shelly Sent on 11/26/2018
    4.6 out of 5 rating
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    The perfect setting!

    When we got engaged I knew that SoHo Cafe was THE place I wanted to get married. We loved the mix of industrial with vintage! Leslie was amazing to work with, she answered all our questions and helped give advise on what would work with the space, our budget and number of guests. The staff were amazing the day of and every one enjoyed the food! So many of our guests said it was the best wedding they had been too :)
  • L
    Lisa Sent on 11/17/2016
    4.4 out of 5 rating
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      3 out of 5 rating
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    We had our wedding reception at Soho South Cafe 3 weeks ago and it was honestly amazing! We fell in love with the bar, the general set up and feel and decor of the place. We first met with Olive last year and she was wonderful. In the year that transpired between booking and having our reception she left and Leslie took over. There were some gaps in communication and a few concerns in that period but Leslie, Steven and the chef all really did an incredible job. Our guests have profusely raved about everything: the ambiance, the food (SO delicious!), the staff, etc. The team worked so well with us to accommodate for the kids that would be at the reception and food for them. They are really so flexible and helpful and lovely to work with. Our evening was truly perfect and that's in no small part due to the staff at Soho South. We can't recommend this place enough!
  • S
    Sydney Sent on 11/26/2019
    3.8 out of 5 rating
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      4 out of 5 rating
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      3 out of 5 rating
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      5 out of 5 rating
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      4 out of 5 rating

    Beautiful venue, good food, but...

    My husband & I got married at Soho South in 2017. The venue is perfect - very little decorating is needed because the place itself is unique. The food was delicious and the chef worked with us to create a specialty dessert and a few other things to make our day special. Unfortunately, I found Leslie mostly unresponsive (I would have to email her a few times to get a response, no "out of office" message when she was on vacation), the staff threw the leftover cake away before I could pick it up, & the bartenders were rude to my guests. We got married 2 years ago and we still hear about how rude the bartenders were. Beautiful space, the price was right, and the food was yummy; but a few unfortunate hiccups.
  • Heather Nadine
    Heather Sent on 06/02/2016
    3 out of 5 rating
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      3 out of 5 rating
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    This is a more reasonably priced venue. The decor is cute and the space has great ceiling height. Unfortunately, the food was not the best quality which was a disappointment during the reception. They boast about farm to table yet most items are so over-cooked and bland that you wouldn't know if it was fresh from a farm or frozen for months. The staff was friendly though and gave great service.
  • Stephanie
    Stephanie Sent on 08/13/2019
    2.6 out of 5 rating
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      2 out of 5 rating
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      1 out of 5 rating
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      5 out of 5 rating

    Beautiful venue but ran out of alcohol during open bar

    We had A beautiful wedding. Paid for open bar (beer & wine) We were able to choose 4 beer options on top of their craft beer. We chose 4 beer selections we knew our guests would drink. I knew only a couple would drink wine, but had to pick wine options potter the package. We were very excited for the open beer/Wine bar reception. During our cocktail hour, they ran out of 2 of our beer choices. So less than 1 hour. Our guests had to end up going across the street to get alcohol from another bar, which they stood outside the venue to drink because you can't bring outside alcohol in (which I understand). We had less people than expected in attendance. So I paid for more drinkers than actually showed. My husband was in contact with Leslie and then she stores returning his emails. I contacted her this weekend and received San email today saying they will not be compensating me whatsoever. Again, beautiful venue, just don't own on having more than one drink if you want it to last the 4 hours you pay for.
  • S
    Suzanna Sent on 03/04/2023
    1.4 out of 5 rating
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      2 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      2 out of 5 rating
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    Not so great

    It truly pains me to write this review because our the set up and decor was soooo beautiful but I must warn you about the operations of this facility / event coordinators. First, it took nearly several times of reaching out to even try and and get additional information from their event coordinator. We emailed and called and received little to no response until I basically harassed their event coordinator. Secondly, we emailed follow ups several times to the venue around 45 days out and rarely got responses. I even so much as asked if they provided high chairs and never got an email back. The communication was absolutely horrid. However the thing that was the worst was LESS THAN 24 HOURS UNTIL OUR WEDDING we get an email stating that we had a balance of $5000.00. Mind you per their contract the $ is due two weeks in advanced and we paid the balance well over a month prior to our wedding. We attempted to reach out via call / email for the reasoning but the event coordinator again took her time to response. It was not until I sent a rather alarming text that we got a response..... needless to say, the event coordinator must have mistakingly miscalculated or did not charge the appropriate fees and tried to collect LESS THAN 24 hours to the event. We were on the phone trying to negotiate with them for HOURS while at our rehearsal dinner. Leading to us having a horrible rehearsal night and stressing all the night before our big day. It was such an unethical thing for them to do especially since their contract states all final payments are due two weeks prior to the event. During our event, we had steaks which were cooked medium rare. When we asked why they were still bloody they replied "we were told medium rare". I am pregnant and do not eat medium rare meats and neither does my husband so that was extremely disappointing. And the event coordinator did not once show face after the night before incident nor has any forms of management contacted us about the mishap. Overall I do not recommend this event space.

    Very disappointed and made the day very stressful.
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