Smyth Jewelers Reviews

Reviews
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4.7 out of 5 rating
4.7
Very good
215 reviews
Recommended by 94% of couples
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Quality of service 4.8 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.7 out of 5 rating



+7
User photos

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Samantha Sent on 09/30/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Helpful, beautiful, quality
So easy to review Smyth Annapolis. My husband was using a diamond from a family ring for our engagement ring and they were so helpful with placing the ring on the right band to make it just what I wanted and within our price range.
I then came back probably 17 times (may or may not be kidding) to figure out what I wanted the wedding bands to look like. Each time I worked with someone else and was given such incredible options. When my indecisiveness got the best of me, they remained patient and willing to work with me to help me get the absolute best match for such a special engagement ring. They discussed different stone options, figured out that all the stones I wanted were mixtures of the stones for my birth month, my husbands, and our wedding month. They even taught me how to pose with my ring to make sure I liked how it looked on since I was so focused on getting rings that I would still be just as happy with in 50 years.
I ended up with 2 wedding bands and was so happy with all the help we got along the way. Thank you, Smyth Annapolis for your patience, options, and quality. Even my mom was impressed when she came in with me to help in the process.
I love that they gave us heads-ups for upcoming trunk shows to get better prices on rings we were interested in and reminded us about when to come pre-wedding to get our rings shined! Its truly the little details during this process when the vendors acknowledge that you've probably never done this before and need some help :)
They are also super dog friendly and we love that!!
We will definitely be back for any jewelry needs in the future and appreciate their help so much!So easy to review Smyth Annapolis. My husband was using a diamond from a family ring for our engagement ring and they were so helpful with placing the ring on the right band to make it just what I wanted and within our price range.
I then came back probably 17 times (may or may not be kidding) to figure out what I wanted the wedding bands to look like. Each time I worked with someone else and was given such incredible options. When my indecisiveness got the best of me, they remained patient and willing to work with me to help me get the absolute best match for such a special engagement ring. They discussed different stone options, figured out that all the stones I wanted were mixtures of the stones for my birth month, my husbands, and our wedding month. They even taught me how to pose with my ring to make sure I liked how it looked on since I was so focused on getting rings that I would still be just as happy with in 50 years.
I ended up with 2 wedding bands and was so happy with all the help we got along the way. Thank you, Smyth Annapolis for your patience, options, and quality. Even my mom was impressed when she came in with me to help in the process.
I love that they gave us heads-ups for upcoming trunk shows to get better prices on rings we were interested in and reminded us about when to come pre-wedding to get our rings shined! Its truly the little details during this process when the vendors acknowledge that you've probably never done this before and need some help :)
They are also super dog friendly and we love that!!
We will definitely be back for any jewelry needs in the future and appreciate their help so much! -
Quality of service
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Alexis Sent on 03/28/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Baltimore Classic
Smyth Jewelers is where my fiance bought my engagement ring so it was natural to also go there for our wedding bands. We absolutely love them and can't wait now to wear them everyday.Smyth Jewelers is where my fiance bought my engagement ring so it was natural to also go there for our wedding bands. We absolutely love them and can't wait now to wear them everyday. -
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Dawn Sent on 02/26/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great Jewelers
Exclusive Tacori location with great customer service and knowledge.Exclusive Tacori location with great customer service and knowledge. -
Quality of service
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Ashley Sent on 06/09/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Lovely. Stunning jewelry, and Wanda was awesome.
Our ring shopping experience was easy. Smyth had such a quality selection of diamonds and bands, and Wanda knew just how to help us. My diamond is flawless, and my husbands bad is unique, beautiful and rugged all at the same time. We will go back here for all jewelry over the years. Highly recommend!Our ring shopping experience was easy. Smyth had such a quality selection of diamonds and bands, and Wanda knew just how to help us. My diamond is flawless, and my husbands bad is unique, beautiful and rugged all at the same time. We will go back here for all jewelry over the years. Highly recommend! -
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Dana Sent on 05/13/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our Rings are Perfect!
We are obsessed with our wedding bands and the service was amazing. The staff was very knowledgeable and helped us find exactly what we were looking for!We are obsessed with our wedding bands and the service was amazing. The staff was very knowledgeable and helped us find exactly what we were looking for! -
Quality of service
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Courtney Sent on 12/06/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Quick and Easy
We were greeted immediately upon entry, quickly described the ring we were looking for, were shown to the appropriate jewelry case, tried on a few options, had prices calculated and purchased a ring in less than 30 minutes! The ring arrived quickly, and we were able to pick it up with no problems. Great service!We were greeted immediately upon entry, quickly described the ring we were looking for, were shown to the appropriate jewelry case, tried on a few options, had prices calculated and purchased a ring in less than 30 minutes! The ring arrived quickly, and we were able to pick it up with no problems. Great service! -
Quality of service
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Charlotte Sent on 10/28/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
LOVE my rings
My jewelry + engagement ring were from Smyth. We always have a great experience when we go in to clean my rings.My jewelry + engagement ring were from Smyth. We always have a great experience when we go in to clean my rings. -
Quality of service
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Danielle Sent on 08/31/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
choose Smyth!
Working with Smyth has been a dream! Their jewelry is breathtaking, they make you feel like family, the free cookies are also a plus 😉, and the customer service is always amazing! We love going to Smyth.Working with Smyth has been a dream! Their jewelry is breathtaking, they make you feel like family, the free cookies are also a plus 😉, and the customer service is always amazing! We love going to Smyth. -
Quality of service
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Sierra Sent on 05/28/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Always love our purchase
My engagement ring and wedding band is from Smyth. I love that they work with your budget, are happy to help, and never pushy. Trust me we have been to all the jewelry stores in the area, definitely one of the best with a huge selection, with a big price range small to large.My engagement ring and wedding band is from Smyth. I love that they work with your budget, are happy to help, and never pushy. Trust me we have been to all the jewelry stores in the area, definitely one of the best with a huge selection, with a big price range small to large. -
Quality of service
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Jenna Sent on 12/12/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Good customer service with Lily
After hearing some not so great things, we window shopped for a ring here anyways because it’s nearby, and my now fiancé really liked the employee Lily. She was way different than how all the other employees are described on reviews. She was kind and helpful, not judging us or pushing a sale. Definitely recommend smyths for Lily specifically!After hearing some not so great things, we window shopped for a ring here anyways because it’s nearby, and my now fiancé really liked the employee Lily. She was way different than how all the other employees are described on reviews. She was kind and helpful, not judging us or pushing a sale. Definitely recommend smyths for Lily specifically! -
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Ashley Sent on 09/26/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We purchased the setting from Smyth year ago so the center stone wasn't put in until last month. And resized beautifully a free weeks ago! Wouldn't go anywhere else.We purchased the setting from Smyth year ago so the center stone wasn't put in until last month. And resized beautifully a free weeks ago! Wouldn't go anywhere else. -
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Catie Sent on 11/21/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
my fiance and i got my engagement ring from Smythe's. they treated us great from the second we walked in. they made sure we had champagne while we walked around and discussed what we wanted. once we found one that i fell in love with they made sure to work with us to set up a payment plan and get the ring in our budget. we had a great experience and i would definitely recommend them. we will be returning to get our wedding bands there.my fiance and i got my engagement ring from Smythe's. they treated us great from the second we walked in. they made sure we had champagne while we walked around and discussed what we wanted. once we found one that i fell in love with they made sure to work with us to set up a payment plan and get the ring in our budget. we had a great experience and i would definitely recommend them. we will be returning to get our wedding bands there. -
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Olivia Sent on 10/30/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My engagement ring was custom designed at Smyths and we purchased our wedding bands there as well. We could not have been happier with everything. They're so professional and the engraving is the best.My engagement ring was custom designed at Smyths and we purchased our wedding bands there as well. We could not have been happier with everything. They're so professional and the engraving is the best. -
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Ashley Sent on 01/20/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Smyth is always wonderful every time we have ever made a purchase, so I am not surprised that they were great to my fiancé when he went in to pick my engagement ring! He explained that they took the time and went through the whole process of letting him pick the band and the diamond so he got just what he wanted, and I could not be happier, or more surprised that he proposed on Christmas morning!
After getting my ring I thought I had done something to my ring and took it into Smyth to be looked at and they inspected it and cleaned it and let me know everything was fine, all while waiting in the store within 20 minutes. Great customer service and simply great people working for them. They never pressure you and are always welcoming!Smyth is always wonderful every time we have ever made a purchase, so I am not surprised that they were great to my fiancé when he went in to pick my engagement ring! He explained that they took the time and went through the whole process of letting him pick the band and the diamond so he got just what he wanted, and I could not be happier, or more surprised that he proposed on Christmas morning!
After getting my ring I thought I had done something to my ring and took it into Smyth to be looked at and they inspected it and cleaned it and let me know everything was fine, all while waiting in the store within 20 minutes. Great customer service and simply great people working for them. They never pressure you and are always welcoming! -
Quality of service
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Sarah Sent on 11/10/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We love Smyth! We brought in an antique diamond to re-set for my engagement ring. They staff welcomed this challenge and offered numerous ideas to help make the ring absolutely perfect. I seriously couldn't ask for a more beautiful ring to cherish forever. Now, we can't wait to head back to pick out our wedding bands!We love Smyth! We brought in an antique diamond to re-set for my engagement ring. They staff welcomed this challenge and offered numerous ideas to help make the ring absolutely perfect. I seriously couldn't ask for a more beautiful ring to cherish forever. Now, we can't wait to head back to pick out our wedding bands! -
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Laura Sent on 08/08/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Keva is amazing and helped us get pick an amazing diamond for my heirloom ring.Keva is amazing and helped us get pick an amazing diamond for my heirloom ring. -
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Molly Sent on 06/13/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My husband and I worked with Brian at Smyth Jewelers when picking out our wedding bands. We had been to a few jewelry stores before going to Smyth, and from the moment we walked in the door, we knew that this was going to be the place we bought our rings. We were quickly greeted by Brian, who was more than eager to help us through every step of the process. We really hit it off with Brian and had a great feeling when he helped us select the perfect rings. He was extremely helpful, very responsive to emails, very flexible and went above and beyond to make sure we were completely happy with our purchase. I HIGHLY recommend Brian and Smyth Jewelers to anyone and I know that this will now be our go-to jeweler for anything needed in the future. Thank you Brian and Smyth....you have two new customers for life!My husband and I worked with Brian at Smyth Jewelers when picking out our wedding bands. We had been to a few jewelry stores before going to Smyth, and from the moment we walked in the door, we knew that this was going to be the place we bought our rings. We were quickly greeted by Brian, who was more than eager to help us through every step of the process. We really hit it off with Brian and had a great feeling when he helped us select the perfect rings. He was extremely helpful, very responsive to emails, very flexible and went above and beyond to make sure we were completely happy with our purchase. I HIGHLY recommend Brian and Smyth Jewelers to anyone and I know that this will now be our go-to jeweler for anything needed in the future. Thank you Brian and Smyth....you have two new customers for life! -
Quality of service
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Cassie Sent on 02/25/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Smyth got our rings in record time including sizing and engraving. They have such a great price range, and their staff doesn't try and charge you more than necessary. They really do have the friendly family atmosphere they advertise, and they have great quality!Smyth got our rings in record time including sizing and engraving. They have such a great price range, and their staff doesn't try and charge you more than necessary. They really do have the friendly family atmosphere they advertise, and they have great quality! -
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Brett Sent on 10/09/20125 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
they are incredible!! the best customer service i have ever experienced with any company. always willing to work with you and always helpful with sizing, cleaning, etc. of my engagement ring and our bands.they are incredible!! the best customer service i have ever experienced with any company. always willing to work with you and always helpful with sizing, cleaning, etc. of my engagement ring and our bands. -
Quality of service
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Jenn Sent on 12/12/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My husband bought my engagement ring here so we went back to purchase our wedding bands.
Their prices were extremely reasonable and the quality of service was fantastic. It was great from the moment we walked in to the door, until we left the store with our purchase. They are very knowledgeable about jewelery and do a fantastic job explaining them. I never felt pushed to buy something that was out of my budget or preference.
P.S. Ask for Brian McCullough. He was fantastic to work withMy husband bought my engagement ring here so we went back to purchase our wedding bands.
Their prices were extremely reasonable and the quality of service was fantastic. It was great from the moment we walked in to the door, until we left the store with our purchase. They are very knowledgeable about jewelery and do a fantastic job explaining them. I never felt pushed to buy something that was out of my budget or preference.
P.S. Ask for Brian McCullough. He was fantastic to work with -
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Asahi Sent on 07/15/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We absolutely LOVE Smyth! Ray at the Annapolis Smyth store is fantastic and we prefer to deal with him directly and for our future jewelry needs.We absolutely LOVE Smyth! Ray at the Annapolis Smyth store is fantastic and we prefer to deal with him directly and for our future jewelry needs. -
Quality of service
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Patricia Sent on 08/30/20105 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Customer service was excellent and prices were reasonable. Beautiful jewelry and great selection. I bought my husband's wedding ring there and was very pleased. Did not feel pressured to buy.Customer service was excellent and prices were reasonable. Beautiful jewelry and great selection. I bought my husband's wedding ring there and was very pleased. Did not feel pressured to buy. -
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Christina Sent on 06/19/20085 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We went here on the recommendation of our officiant. I needed to have the setting of my engagement ring tightened. They were friendly, professional and fast. If we had known of this place before we bought our rings, we probably would have bought them there.We went here on the recommendation of our officiant. I needed to have the setting of my engagement ring tightened. They were friendly, professional and fast. If we had known of this place before we bought our rings, we probably would have bought them there. -
Quality of service
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Kelly Sent on 01/29/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful rings!
Smyth was so great! Nina helped us pick out our wedding bands! I told her what I was looking for and she found the perfect ring! My husband knew kind of what he wanted but was on the fence about one ring. We knew we wanted to purchase both of our bands from Smyth because we loved their service. We went back a few weeks later to look again and they had exactly what he wanted! We are so happy with our wedding bands and loved how friendly and helpful everyone is at Smyth!Smyth was so great! Nina helped us pick out our wedding bands! I told her what I was looking for and she found the perfect ring! My husband knew kind of what he wanted but was on the fence about one ring. We knew we wanted to purchase both of our bands from Smyth because we loved their service. We went back a few weeks later to look again and they had exactly what he wanted! We are so happy with our wedding bands and loved how friendly and helpful everyone is at Smyth! -
Quality of service
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Carrie Sent on 11/08/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great service
My husband and I bought our wedding bands at Smyth and we are so happy we did. Tracy was incredibly helpful and even cleaned my engagement ring for me while we were shopping. Service was incredibly quick and professional.My husband and I bought our wedding bands at Smyth and we are so happy we did. Tracy was incredibly helpful and even cleaned my engagement ring for me while we were shopping. Service was incredibly quick and professional. -
Quality of service
Are you interested?
Are you interested?