Sir D's Catering Reviews
Reviews
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![Caitlyn]()
Caitlyn Sent on 02/24/2020Absolutely amazed
The level of professionalism and attention to detail was amazing. Thru the planning they were easy to reach and were very helpful. They were flexible with me when I had a few ideas of my own and were willing to work with me so I could have my dream wedding. Their food was amazing too and our guests raved about the appetizers and hot chocolate. -
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![Kirsten]()
Kirsten Sent on 01/05/2018Sir D's Catering was FANTASTIC when they catered my wedding in December. My husband and I live in Alabama but planned our wedding back in PA (where home is for both of us). Calla and Britteny made planning from 16 hours away easy. I was absolutely thrilled with their ideas, cooperation, timeliness and professionalism. My family ended up doing the tasting for us and had nothing but good things to say and everyone raved about the food at the wedding. Britteny was great even when I was making last minute changes the day before, I could not have asked for a better team to work with. -
![Claudia]()
Claudia Sent on 10/30/2019“We Do BBQ package”
We chose the “we do BBQ” package. The planning process was great and Katelyn was very responsive to my e-mails and helped me through every situation. On my wedding day, everything went as planned. The food was slightly above average - typical wedding food. Great value for the area as far as price per plate and great planning help by Katelyn at Sir D’s. I was told by guests that we ran out of appetizers very quickly so that would be my only complaint. -
![Morgan]()
Morgan Sent on 05/28/2019Great communication for a family owned buissness
Sir D's was one of our venues preferred caterers. We were having a big wedding (175) and wanted an affordable option, that was still a served meal with a classy vibe. We did a tasting with one other caterer, and chose Sir Ds because of their yummy food and their great coordinator, Brittney. We went with the chicken chessepeake (seasoned chicken breast and crab cake) and braised beef along wiht a vegetarian and kids meal. All of our guests raved about the entrees, however, I felt that the broccoli and potatoes were both underdone as sides.
Brittney was great to work with! From coordinating our tasting to the day of the wedding, she took care of everything. The bartenders and catering staff were all wonderful and made sure we, as the bride and groom, were taken care of.
Overall, I felt the food was pretty good, served very well and quickly, and loved the customer service at Sir Ds. -
![Annie]()
Annie Sent on 09/20/2017I mostly had a great experience working with Sir D's. They were very available on the phone (I was planning from a distance) and always got back to me right away. Their staff was professional and helpful on our wedding day and the food was good.
They don't get 5 stars because they caused some stress the morning of my wedding. They did set-up the night before when originally they had said they would be there the morning of by 8am and I was counting on them to be there to let me into our venue since there was no onsite venue coordinator at our venue (Overlook Mansion in Harrisburg). It was a Sunday and Sir D's office was closed and I only had the office number, so there was no way to get hold of anyone and I waited outside for 40 minutes until I got hold of our venue contact who opened up for us. I think that was mainly a lack of communication due to our venue, but since they've worked with the venue before I was displeased with that.
But overall, their service the day of the wedding was good and we were pleased with everyone we interacted with.Sir D's Catering's reply:
Annie & Christian,
it was so wonderful to work with you two! thank you for the review, and we apologize for the confusion on the morning of your wedding. we would NEVER want any bride to be stressed. it was a lack of communication on my end, and with the venue. (like I said before, that venue is a bit tricky with coordination) But with all that aside, I am glad you enjoyed your day. Thanks again, for letting us be a part of your big day! :) -
![Adrienne]()
Adrienne Sent on 09/22/2019Good Buffet Dinner & Appetizers
Overall, we had a good experience with Sir D’s. They did a sample tasting for us to help us choose what we wanted at our wedding. We appreciated having them come early to our venue to drop of the linens so we could start setting up tables. Our bartender was also great; he took good care of us, remembered our guests' drink orders, and was good about checking in with us when certain drinks were running low and when he left. They also provided us with guidance on what to buy for the bar. Even though we did a buffet dinner, they were nice enough to serve my husband and me, so we had a little extra time to eat. They were also good about working with special dietary needs and preparing separate meals as needed. However, we were a little disappointed that we didn't really have anyone to contact the morning of the event for last-minute questions. The manager in charge at the event didn't check in with us at any point during the event or before leaving (all of our other vendors did). We also didn’t realize that the leftover food couldn’t be placed in the fridge after being packaged (due to safety issues). That being said, we did reach out to Sir D’s and Brittney was really great about listening to our concerns, and we did enjoy the food, both the dinner and appetizers, and working with Sir D's. -
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![Laura]()
Laura Sent on 10/17/2017Sir D's catered the brunch at my parents' house the day after our wedding for our wedding party and families. The food was phenomenal and the fact that they come in and set everything up, and then come back to clean up and pick up was outstanding. Thanks for making our lives so much easier after a crazy weekend! -
![Gena]()
Gena Sent on 12/17/2018Good First Impression - Average Outcome
Upon booking Harvest View Barn as our venue, we were given a list of five caterers to choose from: Sir D’s was an impressive sell from the beginning. The pricing for the wedding package included a flexible combination of passed and stationary hors d’oeuvres during Cocktail Hour in addition to a served dinner and seemed fair. There was a variety of options to choose from on their menu and coordinating a taste-test, where we had additional questions answered, was smooth. We worked with Brittney on preliminary timing and estimated guest count to receive a quote for the services: in person, she was buttoned up on the policies, but there was some miscommunication about the alcohol and bartending services (Sir D’s led us to believe we could work with another company for distribution and service after denying our request of coordinating with their own bartending team – which had been suggested when we booked) that could have better been explained upfront. We signed a contract stating any changes in numbers within 5 days of the event would be forfeited, so they were unfortunately not able to refund us anything (or box the extra meals after requesting) for our 9 no-shows (family emergencies and hospitalizations that we found out about the day before). Lastly, the portion sizes for the actual meals were significantly smaller than we were led to believe – heavy on the side dishes. The food was great, but by the time we ate it, we were frustrated with the whole situation. Our bartender through Sir D’s did go above and beyond as our alcohol distributor did not bring everything that we had requested and paid for – we were serving Old Fashioneds and they did not provide cherries and bitters. He made a quick run to the grocery store to ensure everything was set, and we certainly appreciated his attention to the guests. Overall, Sir D’s gave a very good first impression, but as reality laid itself out, was a little frustrating to work with, leading to disappointment in the overall service level. -
![Patricia]()
Patricia Sent on 01/05/2025October 2024 Wedding
I used Sir D’s to cater my October 5th wedding and I would not recommend them to anyone else.
I signed a contract that said there would be two certified bartenders, which was broken down to an hourly bartender fee for 8 hours x 2 bartenders. There was only one bartender at the wedding so I asked afterwards if I would receive a refund for the second one I paid for. I was told that they covered the bar with other staff members such as an extra bar-back yet there was never anyone else assisting the bartender behind the bar. Plus, these were not certified bartenders. The guests ended up having to wait longer and were unable to get drinks when the bartender left the bar. When I asked again for a refund because of this, my email was never answered.
The caterers were late on wedding day and had to be called by the venue staff to see where they were.
I am one of the four vegetarians that were at the wedding. I told Brittney, our coordinator at Sir D’s, a month before the wedding that I did not like mushrooms and I was looking for a meal that did not contain mushrooms. I asked a couple times over the month leading up to the wedding what the vegetarian dish would be and Brittney kept telling me she would let me know. The day before the wedding I texted her to ask what it would be and she told me that she did not like the answer she just got from the chef and she would get back to me. She got back to me a little while later and told me that the meal would be a meatless chicken. When I received my meal on my wedding day it was littered with pieces of mushrooms. I was very disappointed that the only item I said I did not want was a large part of the main dish.
I was also told by guests that the food was cold and running empty for the last few tables. Brittney had promised me they would not run out of food as it would make them look bad yet I was told that this did in fact happen.
The lack of transparency and communication made me very uncomfortable in addition to not receiving the services I paid for. I wish I had chosen a different caterer for our wedding.
Sir D's Catering's reply:
Hi Patricia, i am so sorry to hear that you were this unsatisfied with our services, but i am a little confused on your complaints. I have replied to all of your emails, and because you didn't like the answer i gave you, you decide to leave us an awful review.
To be clear, yes, one of the bartenders was a no call no show, that is beyond our control, and so we pulled extra staff to the venue so that i could personally help behind the bar and had bar backs to ensure there was no line. I myself am RAMP certified, as well as the other bartender that was on site. So i am not sure where you are getting this information, but you had the service of 2 Certified bartenders the entire night, unless there was no one in line at the bar, then i continued to do other things to make the night go smooth.
The coordinator had the wrong time of our arrival, they called and i answered immediately to inform her we were in route, we were not late by any means.
You have paid for our casual "we do bbq" wedding, but wanted the atmosphere of paying for our formal package which is unrealistic. you did half BBQ food, and half formal food which i advised not to. We did our absolute best to accommodate your vision. We ran out of nothing that night, and had no complaints about the food being cold. You have said nothing about this in ALL of the emails you have written to me before writing this review. AND, most importantly our chef is very very careful with diet restrictive meals and there was absolutely no mushrooms in your meal. What you were eating was a form of vegetarian meat that you must have confused for a mushroom, because again, i assure you there was absolutely no mushrooms in that meal.
Again, i am very sorry that you are upset with the out come of not receiving a very small refund for the bar service that you think you did not receive, but wish would have brought any or all of this other new information to my attention before writing an awful review of a small family owned catering business who works very hard to make sure we do our absolute best to make our clients day perfect. We take a lot of pride in what we do and put a lot of time and effort into our work.
We wish you the very best, and am sorry you were unhappy with our services.
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