Skip to main content
Weddings

Simply Elegant Chair Covers & Linen Reviews

Simply Elegant Chair Covers & Linen

Simply Elegant Chair Covers & Linen

Rochester, MI
3.3 out of 5 rating, 30 reviews
View more information

Reviews

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
  • Quality of service
    3.1 out of 5 rating
  • Average response time
    3.3 out of 5 rating
  • Professionalism
    3.3 out of 5 rating
  • Value
    3.2 out of 5 rating
  • Flexibility
    3.4 out of 5 rating
  • C
    Chelsea Sent on 02/27/2023
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    excellent customer service

    I just wanted to thank you for providing such excellent customer service. I didn't think it would be this easy to find an affordable luxury rental company. I also want to express my gratitude for your patience as I organized a party that spanned four days of intense preparation.
  • T
    Teresa Sent on 01/16/2023
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    I love the simply elegant chair covers

    I love the simply elegant chair covers. They are so affordable and easy to clean. I would highly recommend them to anyone.
  • Andi
    Andi Sent on 12/23/2022
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    I Love color and design

    I was looking for chair covers for my wedding and stumbled across this company. They have a wide selection of designs and colors to fit any style of wedding. I ordered my chair covers with the help of their customer service team and when they arrived, they fit all the chairs perfectly. I am so happy with how it turned out!
  • illustration stars

    Are you interested?

  • G
    George Sent on 08/09/2019
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Great Experience!

    Linen was delivered 3 days before my event as promised. Arrived with UPS in great condition! I ordered spandex chair covers with a spandex band and some uplights. The room looked fabulous! Michelle was very helpful too!! Thank you Simply Elegant !
  • G
    Georgia Sent on 06/24/2019
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Amazing Experience

    Very happy with my linen and uplighting rental that i received from this company. The linen arrived pressed and cleaned a few days before the event and the lighting was fully charged and ready to set up!
  • S
    Sydney Sent on 03/30/2019
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Seamless Experience, Great Website

    Had a great experience with this company. They are really professional to deal with and delivered my linens and lighting on time as promised. Quality was perfect, linen was pressed, lights were fully charged....everything was seemless. I am glad I came across this site! Oh, and the site was really easy to nagivate through!
  • D
    Deanna Sent on 03/15/2019
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Great Lighting and Linen

    I just rented uplighting and undertable lighting from this place and I loved it! It was really easy to set up and came fully charged! The lights stayed bright throughout my reception as promised. I also rented my chair covers from them and they came pressed and clean. They were also really easy to work. They delivered the lighting and chair covers the Wednesday before the wedding which gave me plenty of time to set up.
  • I
    Irene Sent on 02/16/2019
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    My experience with Simply Elegant Chair Covers and there staff was amazing! I rented chair covers, table cloths, a backdrop and uplighting ! Loved it.

    My experience with this company was just amazing from start to finish. I rented chair covers, tablecloths, a white backdrops and uplighting for the entire room and it looked so good!!!! Everyone was amazed and complemented me all night !! Thank you Stacy and Michelle!!
  • R
    Robin Sent on 08/30/2018
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    just now-Edit
    Had a wonderful experience with Simply Elegant from beginning to end! I order white spandex chair covers with satin sashes and round white table linen and they all arrived 3 days before my wedding all pressed and clean! We installed them the morning of the wedding and they looked amazing! The return process was super easy as well. We had UPS return labels and sent the linen back the following Monday. Will definitely be referring Stacy and Michelle to all my friends!
  • A
    Abigail Sent on 11/06/2017
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    My shipping box came open during transit and UPS stuffed everything back in the box and retaped it. The conveyor belt at UPS damaged some items and some were missing. The lady I spoke with at Simply Elegant was phenomenal at making sure everything was taken care of.
  • T
    Tia Sent on 03/15/2017
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I loved working with Stacy and Michelle! They were very helpful!
  • U
    User2070728 Sent on 03/18/2015
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    My event went very well! The covers looked fabulous!
  • G
    Gem Sent on 03/15/2017
    4.8 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Loved the quick response, Loved dealing with Stacy...my contact person. She was very professional. The price was great.
    I have one complain... a few off the tablecloth has stains on them not overly obvious but they were there. If you could solve the issue i will give five stars. But i would definitely use them in the future.
  • S
    Shenette Sent on 08/31/2016
    4.6 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I utilized this company for my wedding held on August 5th 2016. I believe is service and Stacy was very professional and responsive in all my questions. I received the boxes with the chair covers and the runners for my tables. The room was brilliant. the chair covers added the extra pop I was looking fore, I was so pleased!!!! Thank you for everything
    Shenette, Hillside, NJ
  • Robbie
    Robbie Sent on 08/20/2012
    4.6 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Chair covers and sash were great and was a good price.
  • M
    Mandy Sent on 01/07/2013
    4.4 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I rented chair covers and sashes from this company. They were great to work with. The cost was excellent. The chair covers were shipped to my house the week before the wedding. We were able to get into our venue to set up the day before and had a team of parents, other family and friends helping to cover and tie the sashes. Took about 2 hours but it looked very nice! They included pre-paid shipping labels. After the wedding our venue took the covers off we came in the next day folded them up put them back in the box and I dropped them off at a UPS store. Very easy and they looked great!!
  • Brittney
    Brittney Sent on 10/04/2019
    4.2 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      3 out of 5 rating

    Great priced linens and things

    I was able to order samples before renting from them. They have many colors to choose from.
  • Christyn
    Christyn Sent on 11/23/2020
    2.6 out of 5 rating
    • Quality of service
      2 out of 5 rating
    • Average response time
      2 out of 5 rating
    • Professionalism
      2 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      3 out of 5 rating

    Missed Event

    I ordered from this on 11/10/2020 for a dinner event I was planning for 11/21/2020 and was told they would arrive 3-5 days before the event. Bottom line- today is 2 days post event, and I still have not received my items and had to go without for my event. They did not even have the decency to call or email me to inform me that my product wouldn't get here on time but I guess I should've known when they apparently didn't eve ship until 11/18/2020 per the text update I received. Now, I'm trying to see if I can get a refund. My advice? Look elsewhere!
  • S
    Stephanie Sent on 08/28/2018
    2.4 out of 5 rating
    • Quality of service
      0.5 out of 5 rating
    • Average response time
      3 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      0.5 out of 5 rating
    • Flexibility
      4 out of 5 rating
    After reading another review on here, I have to say, I should have been warned. Luckily we did receive all our linens the Wednesday before our Saturday wedding. They were great to let us know that if we didn't receive them, they would overnight them. When we took all the spandex chair covers out on Friday to set up, over half of them (I would say 85%) had large holes in the legs so that they barely stayed on the bottom of the legs. We ordered all black for our event and I'm glad we did because some of the table cloths came stained- I couldn't imagine if we had ordered white or a lighter color. I wish so badly we had taken pictures of the linens to add to this review... but that was the last thing I was thinking about the day before my wedding. I looked online and I wish that we would have just bought new whole-sale. It still would have been cheaper and I would have known then that they were in good condition. I would never recommend this company to anyone. They ladies were very nice on the phone- but sometimes took a while to respond when I would put in a request. Our return shipping labels were never put in the boxes and I had to ask for them to be emailed to me. It costed us $2 just to print them (not a big deal for the $2- but it was $2 more than I should of had to deal with). They were flexible with our numbers. But if you choose to order through them, rent more than you need- we had a round table cloth too small, but because we had extra it wasn't a big deal. I would have been outraged if I ordered exactly what I needed.
  • K
    Keaunte Sent on 04/28/2019
    2.2 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      3 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      3 out of 5 rating

    Don’t waste your money!

    I was told that my shipment would come 3-5 days before my wedding. That day same and went, I had to contact the shipper and was told I could pick it up if I needed it from my local UPS store. The box was partially opened when I received it and the chair covers were dirty and some had holes on them. I had to time to get another company to send me some! Very disappointed!
  • N
    Nicole Sent on 01/07/2019
    1.2 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      2 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    Please Avoid

    I’m not sure I’ve ever posted a review before but my husband said we needed to warn people so they didn’t go through our experience. We ordered our chair covers and got a confirmation email right away. When it came to 3 days before our wedding, the chair covers never showed up. When we reached out via email they responded right away but said they’d been closed for the holidays and didn’t get them shipped out on time. They would happily cancel our order or we could drive to a ups and pick them up so we would have them in time. Luckily for us, we were having an evening ceremony because UPS stores don’t open until noon. Once we got the chair covers, they were the wrong ones. They were spandex and we had ordered polyester. There were large brown stains on them. More than half had rips and holes in them. Some were different sizes. It was the day of our wedding so we had to use them. Afterwards, they had forgot to pack the return label. They don’t ever answer or return calls but they do return emails most of the time. No reimbursement or discount yet. I even sent pictures of it all to confirm.
  • T
    Terri Sent on 10/23/2023
    1 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    Do not recommend - find another company

    Overall, I don't recommend using Simply Elegant Chair Covers. Initially, communication was ok, and I placed a rental order for 125 covers, which I changed to 115 within the required timing in order for my total cost to be adjusted (I never received money back for the adjustment). The week of the wedding though is when things went wrong. I didn't get shipment information until I requested it. The first box of chair covers (75) was received the Thursday before my wedding. I notified Stacy on Thursday morning the second box didn't look like it had shipped per the UPS status ("label created"). On Friday, it was communicated Fedex couldn't guarantee a delivery by Saturday morning, so a partial refund for 40 chair covers was issued. However, we were not refunded for the initial adjustment we made to the total quantity, as noted earlier. Additionally, using 75 chair covers for a 115 person wedding was not ok (you can't do that for a wedding), but we were only given a partial refund. Finally, multiple covers in the partial shipment we received were dirty. I recommend finding another vendor who is more reliable.
  • T
    Theresa Sent on 05/14/2022
    1 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    Never received

    I placed an order online for chair covers for my wedding 6 weeks in advance. I never got them because they had the WRONG DATE. The person I originally emailed to set everything up never got back to me, I used the chat and the person there was no help. I was able to find another company that overnighted them to the venue but it costed me $120 in shipping and I had to make due with colors that didn't match the theme.
    Don't order from here
  • M
    Mark Sent on 08/17/2021
    1 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    Never Received Order

    Ordered chair covers and sashes for a wedding we catered. We were supposed to receive the items ordered 3 days before the wedding. No delivery. Emailed Stacy. No response for hours. The CHAT did not work. SHe finally got back to us to say "Sorry, must have got lost in transit" We had to make do with a local vendor at double the price. Also, the bride did not receive the colors ordered.
    VERY DISSATISFIED. Stacy did immediately refund our $$ but it ended up costing us $200.!!!
  • K
    Kalle Sent on 11/30/2019
    1 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    Do not rent from them

    I rented some linen 3 WEEKS BEFORE my event. they stated in their website that they will deliver you items 3-5 DAYS BEFORE your event. they didn't sent on time nor to the right address. I contacted them 2 days before my event through email saying that my items were not here yet and. they stated that it would be here at my house on time. day of my event came and contacted again and they send me a tracking # showing that my items were delivered somewhere else. they tried to blame UPS for their mistake and wanted me to pay for shipping. At this moment I'm disputing the charges with my bank. please do not rent from this website!
  • Natasha
    Natasha Sent on 07/12/2019
    1 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    The ONE thing that went wrong with my wedding: Simply Elegant Chair Covers

    If I could leave zero stars, I would. I ordered 80 chair covers online for my wedding. I placed the order three weeks prior to the event and received an email confirmation and my credit card was charged for the covers.

    Two days before the event, the covers had not yet arrived and, in a panic, I tried contacting the vendor. They did not pick up the phone or respond to my online chat request. I also ended up sending an email. They did finally respond to the email with "Someone should have alerted you that we were booked for that weekend! We've issued a refund. Sorry for the misunderstanding."

    That email came in at 3 PM on Friday before my Sunday wedding. I'm lucky I saw it and was able to contact a local vendor who luckily had something in stock that I could pick up, at quite a bit of extra cost, mind you. Thank goodness the local vendor was WONDERFUL.

    I will never use this company again. Ever. I understand being overbooked, but I cannot understand taking my money and then not sending the product I ordered, nor contacting me to refund my order in time for me to shop for another comparable vendor.
  • A
    Alycia Sent on 04/22/2014
    0.8 out of 5 rating
    • Quality of service
      0.5 out of 5 rating
    • Average response time
      0 out of 5 rating
    • Professionalism
      0 out of 5 rating
    • Value
      0.5 out of 5 rating
    • Flexibility
      3 out of 5 rating
    I was so excited when I found simply elegant chair covers! They fit in my price range and when I first spoke to the lady she was so professional and kind I thought this is going to be great! Then when I called to add more covers and sashes I got no answer and no responses, called 4 times over 2 weeks before I received a phone call back. Then I got the covers and while putting them on the night before the wedding they were filthy, with grease and wine stains I was so upset but there was no time to fix it.. When I called the day before my wedding to explain the issues with the covers I got no call back EVER still 2 months later! Just not professional and although Stacy was nice at first obv bc she wanted my money she lost respect and professionalism over the next few months and I will warn people do not rent from them soend the extra money! Not to mention they want them shipped back the day after your wedding!
  • J
    Jaclyn Sent on 08/02/2018
    0.5 out of 5 rating
    • Quality of service
      0.5 out of 5 rating
    • Average response time
      0.5 out of 5 rating
    • Professionalism
      0.5 out of 5 rating
    • Value
      0.5 out of 5 rating
    • Flexibility
      0.5 out of 5 rating
    Consumers Beware! If I could I would rate Simply Elegant Chair Covers ZERO STARS!
    Our family just had a horrible experience with Simply Elegant Chair Covers located in Rochester Hills, Michigan. We would NEVER recommend this linen rental company to anyone. Imagine paying your chair cover rental fees more than one month in advance, and you are told to expect your 120 chair covers delivered TWO days before the important event. They tell you that is customary in this business, so you believe them.

    Fast forward one month: It's now two days before the wedding, and the chair covers NEVER arrived, but we received the chair sashes and table runners. We have 48 hours to think of plan B. Good Luck. It is too late to order from another rental company and the best possible outcome is paying hundreds more dollars to PURCHASE used chair covers from a local trade paper. The company is not responding to a multitude of phone calls, text messages, and emails. We were totally panicked. After finally talking to a real person, we had hopes the company would fulfill their obligation and overnight ship us what we paid for. It did not happen. Instead, the day before the event, the company representative finally told us the chair covers were not going to come and 'sorry' , but she would refund us for what we did not receive. Very gracious of them. Right? I’m sure your event is as special as our daughters wedding, so don’t make the mistake we did. Go elsewhere even if it costs a few more dollars. Peace of mind is priceless!
  • T
    Toni Sent on 02/02/2017
    0.5 out of 5 rating
    • Quality of service
      0.5 out of 5 rating
    • Average response time
      0.5 out of 5 rating
    • Professionalism
      0.5 out of 5 rating
    • Value
      0.5 out of 5 rating
    • Flexibility
      0.5 out of 5 rating
    Did not get my linens by the expected time. Tried calling two weeks straight no answer, no call back.
  • U
    User1982993 Sent on 12/23/2014
    • Quality of service
      0 out of 5 rating
    • Average response time
      0 out of 5 rating
    • Professionalism
      0 out of 5 rating
    • Value
      0 out of 5 rating
    • Flexibility
      0 out of 5 rating
    I ordered 2 chair covers on 11-19-2014 to view as possibilities for my upcoming wedding. On 12-14-14 I contacted the company to find out where my chair covers were. On 12-15-14 they shipped them out to me AFTER my inquiry. When they were finally received they were stained with what looked like coffee, the stiching was frayed, and they had black scuff marks on them as well. I emailed the company twice, once to ask what took so long & the second to convey my disappointment. Neither email was responded to.
    The two covers I ordered were purchased. They were not to rent & return & they were not samples. I'd hate to see what their rented chair covers look like!
    Terrible company!!
illustration stars

Are you interested?