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Sight & Sound Entertainment Reviews

Sight & Sound Entertainment

Sight & Sound Entertainment

Las Cruces, NM
2.7 out of 5 rating, 5 Reviews
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Reviews

2.7 out of 5 rating
2.7 out of 5 rating
5 Reviews
53% recommend it
  • Quality of service
    2.5 out of 5 rating
  • Average response time
    2.5 out of 5 rating
  • Professionalism
    2.7 out of 5 rating
  • Value
    2.9 out of 5 rating
  • Flexibility
    2.7 out of 5 rating
  • L
    Lauren L. Sent on 03/09/2021
    5 out of 5 rating
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    Helped fixed my plans during a stressful pandemic.

    Was flexible and accommodating.
  • Erika
    Erika S. Sent on 03/07/2020
    5 out of 5 rating
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    They kept the party going!!!!

    So glad we were referred to these guys! They definitely kept our day flowing, fun, and worth every penny! Great ceremony sound system ( we had our ceremony outside) everyone loved being able to hear our vows cuz thier setup was great! They kept the night flowing well with our MC following what we had discussed in our pre wedding discussions. As a bride it's hard to keep track of time but he kept us on schedule! Thank you! His dj spliced a special ring for me and my dad to dance to! Def worth the small extra fee! It was memorable! He made sure to keep the music appropriate from cocktail hour ( you could actually hear each other speak) to including some tasteful five finger death punch for my hard rock hubby, to playing fun songs we had talked about! I hardly left the dance floor!!! These guys definitely feed off the energy the crowd gives, so if your fun, love a good time they will give it to u! Very responsive to my texts and questions and delivered! Firm believer that if you give them a clear idea of what expect and are looking for... these guys give it to u!!! Everything that was in the contract they delivered!
  • B
    Blake E. Sent on 11/14/2019
    1.8 out of 5 rating
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      1.0 out of 5 rating
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      2.0 out of 5 rating
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      3.0 out of 5 rating
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    Disappointed

    I was excited to have this company DJ my wedding. I had been in touch with Fred before booking him and felt confident that he was the guy for the job. I was wrong. I paid for and was promised a DJ and an MC. I only got the DJ, even though the contract stated I would get both.The DJ that we did have, you could tell did not want to be there, and took smoke breaks the entire night instead of his job. The DJ did not play certain dances that we requested.

    I brought these issues up to Fred, and he told me that he would have to look into them. Well it’s been a month since my wedding, and when I contacted Fred. I have not heard anything back from him. I whale sent him emails and text messages and he has yet to reply. I am disappointed he hasn’t responded, since he was recommended by many people as one of the best DJ services in Las Cruces.

    The music quality was good, but would have been a better experience if I had gotten what I paid for, and had the certain dances my wife had her heart set on.

    Sight & Sound Entertainment's reply:

    I introduced Blake to the DJ/MC at the event before it started and explained that he was able to handle all situations, which be did... He is a DJ/MC who worked for Hot 103 so I don't know what the problem is as sometimes the DJ/MC is the same person. Yes the DJ did take smoke breaks, but it was while the song was playing before he mixed into the next song. He played every song that was requested on the provided template and never did he have dead air. When I arrived at the end of the night the dance floor was still full with people dancing and both the bride and groom stated the night was perfect.... yes he did not play certain requested songs in the begining (line dances) because he got confused with directions from another wedding that I went over with both DJ's earlier that day, but once it was clarified he did play the requested songs. It was a mistake that was corrected. My DJ's are professional with great music knowledge and live mixing skill who always do their job and more.
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  • Ebeth
    Ebeth M. Sent on 11/22/2018
    1 out of 5 rating
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    Poor Service Cancels at the last Minute

    And this is why I gave him a low rate after 2-years he Reply’s to my review and in Thanksgiving Fay

    Sight & Sound Entertainment's reply:

    Funny how you never signed a contract, gave a deposit or committed the required school dance to me with a PO, and expect me to hold dates for you for months, but when I let you know I am getting requests for the dates you wanted, and you still don't follow through, I am the one that gets a bad review. It's also funny that how I am trying to explain myself on my own social media page, you go and leave me a bad review on wedding wire 2 years later for a service you never followed through on, or had the authority to book. Very mature...
  • D
    Danny Sent on 07/07/2018
    0.5 out of 5 rating
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    We hire this company to play at our aniversity party, we have gave him instructions of the music we wanted to play and ask for lights, instead of his company playing he send another DJ to play at our party, for in witch he was not istructed of the music to play , he brought no lights, and the sound was terrible. When my wife contacted him about the bad service he never retur the call I donot recomend this DJ for youre party. We had 250 people in our party bad disapointment

    Sight & Sound Entertainment's reply:

    I never received any music even though I asked several times.... up to and including the day before your event. You told me you have been to other events we have done and that you were ok with our music selections, still do not give music, then complain about the music played... we used all QSC speakers, which I have received nothing but compliments on. My DJ did forget the dance lighting which I apologized for, but he told me you guys had a great time after you explained to him the music you wanted.