40 User photos
Jennifer · Married on 03/29/2019
It ended up being better than expected!
While the overall experience was positive, we did have some hiccups along the way. First and foremost, I’d like to state that this review would be all 5 stars if it wasn’t for a representative that seemed to enjoy giving us a tough time. The general staff is amazing, from the catering department, to the hotel, and the directors involved. In the beginning, we went through a few representatives (Paul & Amber) that were very classy and professional and we signed with Shula’s because of their superior service. It was unfortunate, when both left during the planning process. Everything was dandy until Amber left and we were introduced to Martha, that we began having issues from day 1 with her. She seemed to make everything into a road block. It began when we asked simple questions about our wedding day that she began to state that we needed a wedding planner, although we were 10 months in without ever needing one. Up until that point every representative supported us with our plans and vision of what we wished our wedding to be. She always mentioned we needed a wedding planner after telling her we had things under control. We even considered a florist because she had no interest in helping us put down our centerpieces. She was not helpful with trying to coordinate the reception early for us to put down our decor or even being in our wedding arch. She would take several days to respond to calls or emails and when she did respond, she would be very condescending and gave us ill mannered, witty comments. When we got closer to our wedding date, her customer service skills were non present. She would be very dry and whenever we had asked a questions she would always say “next question”. Her customer interaction skills are practically non present, to the point that if she was employed anywhere else her contract would certainly not be needed. Overlooking our interactions with her, we must say that the Shula’s staff was able to turn around our terrible perception of Shula’s. Just two days before the wedding, we had lost so much patience that we contacted the catering manager Dana. Dana, Ellioth and Oliver made our dream wedding come true! I can’t believe that with such short notice, they were able to pull off such a perfect day for us! Everyone that day exceeded our expectations!!! We were indeed treated like royalty! Anything we asked Dana & Ellioth, it was given to us immediately, any obstacles that day were handled with ease and even things we didn’t ask for were just given to us! Ellioth brought these beautiful flowers which meant so much to me! I can’t believe that day Ellioth and Oliver went as far as bringing us Hors d’oeuvres because we were too busy in our photo sessions or brought us a beverage every time so we would have time to mingle in our reception and not have to even walk to the bar! Or the time they reminded me that my food would get cold and to at least grab a bite! From the bottom of my heart, I thank Dana, Ellioth and Oliver for giving us the best wedding day anyone could ever ask for! Please don’t be discouraged to having your wedding here. There are wonderful representatives ready to help you! I will never take back how perfect our wedding day was! Thank you Shula’s !Sent on 04/04/2019
Francisca Morales · Married on 01/11/2020
Ellioth Duran is the epitome of what it means to be a professional. He helped us plan and coordinate details for our important day and everything turned out flawlessly. Everyone at Shula's Hotel was amazing and we are forever grateful for them and Ellioth for making it beautiful and special.Sent on 01/21/2020
Natalia Astan · Married on 12/27/2019
We are so happy to work with Martha for our wedding. Everything went well and she really took care of us. Our guests love the food and enjoyed the venue. Thank you!!!Sent on 01/09/2020
Maria Crowley · Married on 11/05/2019
Thank You Shula's Catering for a Fabulous Event
I would like to highly recommend the Shula's Hotel on Mainstreet for any occasion big or small! I had an excellent experience with my team planning our event on May 11 for our Charity Zonta Club of Miami Lakes! We had Dana Valdez the Catering Director and her staff truly help us in every detail from food to room details and everything was fabulous! Dana and Elliot did everything from suggesting the perfect reception appetizers to arrangement of the room with the most beautiful in house centerpieces! Also Manny the head chef was absolutely wonderful making sure everything tasted amazing and the carving stations were delicious! Overall a great event BIG thank you to the Shula's staff we look forward to having our event there next year! All the Best! Maria Crowley, Zonta CLub of Miami Lakes PresidentSent on 05/22/2019
Mari Vargas · Married on 06/29/2019
Perfect wedding 🎩 Perfect location
We celebrated our wedding on 6/29/19 at this beautiful Don Shulas Steak House. I don't have a single complaint. The food from the bread to the drinks to the main meal to the dessert was superb. Everything went smoothly. The wait staff were right on point. Great place for a 👰Sent on 07/07/2019
This venue just doesn’t quit and continues to reign as one of the best. The grounds and the Golf Club are a perfect backdrop for pictures, Don Shulas is the most exquisite-day to lit up the night. The staff is utterly professional and wearing the crispest uniforms, everyone make us feel special. The management Alicia Bloom is truly a pleasured to partner with, she is the most organized, caring and lovely person you will ever meet, she even to her time on her day off to make sure everything was right on point, she is a blessing and it was an honor to have her part of our union. The food is frankly, consistently over the top, offering everything imaginable, the ribeye 🥩, salmon and the Filet Mignon was delicious. You can’t go wrong here for a wedding, social function or corporate event. Thank you to all the staff, photographer,manager, coordinator and everyone that made our day a dream come true an especially to the one and only Queen of Perfection, Alicia Bloom-Business Development Manager thank you, thank you we are eternally grateful. To completed our night we stayed at Don Shulas Hotel suite, it was beautiful with a Golf Club view and beautiful. We definitely recommend again and again.
Kassandra Rebull · Married on 01/19/2019
What an experience!
I don't even know where to begin to describe how amazing our experience was with Shula's Hotel's venue and staff. First, Dana is fantastic. She is warm and super easy to work with. She will work with you as much as possible to make your vision/dreams come true. Oliver was also amazing! He went above and beyond for us at our wedding to feel comfortable, special, and taken care of. The catering department as a whole was awesome as well; everyone complimented our food and the service was very speedy (which was nice since we wanted to get on the dance floor ASAP!). We also loved the conference room for the bridal party to get ready in & the suite we were able to stay in the night of. Overall, we experienced the wedding of our dreams and it was all thanks to the amazing staff at Shula's. THANK YOU AGAIN! :)Sent on 01/21/2019
Spring · Married on 12/30/2018
Best Value Venue, Excellent Quality and Service
We were planning our wedding from Chicago, but the staff at Shula's completely put us at ease. They went through my extremely long emails, answered all of my neurotic questions and were flexible enough to meet with us when we came to town to visit. The end result was phenomenal! Our guests were talking about how amazing the food was and how beautiful the venue was weeks after the wedding was over. We also need to stress how much value we got for our money! Very reasonable for the quality of food and service we received. If we had to do it all over again, we would do it at Shula's!Sent on 04/21/2019
Edward Kundrat · Married on 12/13/2018
Great Holiday dinner at Shula's
From the outset of planning the event, and coordinating all the details over several months leading up to the date, Martha was very responsive and helpful with everything. Our company decided to have a local Holiday dinner for the employees and the venue was wonderful at Shula's. It was quite spacious, and the outdoor area had a nice ambiance. The decorations, lights, centerpieces, and A/V systems they provided were also high quality and classy.
Thanks for hosting us, and being so helpful.Sent on 12/17/2018
Shula's Hotel and Golf Club's reply:Thank you for allowing us to host such a great end of year party . We hope we can be of service in 2019 for any and all events you may have .
Priscilla · Married on 11/03/2018
My perfect day!
Amber Brown, the event/catering coordinator was a DREAM to work with. She was responsive, upbeat attitude, quick on her feet, and I enjoyed every interaction with her. Everything was perfect and everyone complimented us on the wedding and they LOVED the food. Shula Hotel and Amber worked with our budget and made our dreams a reality. The day of the wedding, Amber made everything flow smoothly and made sure we had what we needed, were comfortable, brought my husband and myself a drink after the ceremony during pictures and made sure everyone was where they needed to be. I was even able to have my dog be a part of the ceremony and they booked my complimentary room down the road at their dog friendly sister hotel in order to have a place to keep my dog during the reception. I had everything I wanted and I’m beyond grateful! Thank you Shula Hotel and a HUGE THANK YOU TO AMBER! ♥️♥️♥️Sent on 12/20/2018
Shula's Hotel and Golf Club's reply:Thank you so much !! We enjoined every minute of your special day, and that you for your wonderful feedback and beautiful pictures!!
Jessica · Married on 07/07/2018
I want to personally thank Dana Valdez for being so kind and helpful. To Manny and the catering team amazing job. I highly recommend Don Shula ballroom. The staff were extremely nice, From the Hierrezuelo family.Sent on 07/09/2018
Shula's Hotel and Golf Club's reply:Thank you Jessica, it was our pleasure and it was absolutely a beautiful
Gladys · event on: 05/03/2018
Paul Johnson was just absolutely wonderful. He went above and beyond for us in the preparation for this event. A 50 year anniversary does not come often and he made this event spectacular. The guests gave us very good feedback as well. I was extremely overwhelmed in the preparation of this party and Paul just put me a ease. He has such a pleasant attitude and always available for any question to answer at any time. I was truly pleased with my selection of venue and with my catering planner.Sent on 05/14/2018
Leanna · Married on 04/08/2018
At first we had a hard time finding a venue for our extremely intimate (15 guest) wedding but Shula's turned out to be perfect for us because of the catering coordinator, Amber. Amber went above and beyond every expectation we had; she showed us every option to make our day what we wanted, she was completely flexible with us, she was completely hands on, she answered the ridiculous amount of questions we had and never once made us feel like we were bothering her. The day of our ceremony she was there taking care of everything and running around to make sure we didn't have to. I honestly can't say enough about her, our day would not have gone nearly as smoothly if she hadn't been there taking care of things every step of the way.Sent on 04/14/2018
Maite · Married on 03/24/2018
Excelente sevices and attention. Alicia , the events coordinator , is extremely profesional . Thank you so much to Shulla’s employees to make us a wonderful day.Sent on 04/07/2018
Miriam · Married on 03/10/2018
Great experience, Paul, the planner, is excellent, helped us with everything and solved in minutes the weather situation moving everything.Sent on 03/19/2018
The food was also great, nothing else than compliments from the invitees.
Highly recommend this venue,
Maria · Married on 01/27/2018
We loved working with Shula's. The grounds are breathtaking. The FOOD is phenomenal (the mash potatoes are like a gift from heaven #obsessed.) Nearly everyone that talked about our wedding said how AMAZING the food was. As a company, It shows that they care not only about their customers but also their people. Everyone we encountered was so happy to be working with them and they were happy to be at work and helping you.
Dana and Amber are AMAZING! Their attention to detail and care with our wedding made us feel like we were working with family! We had some issues in the beginning, but after Dana took over we quickly forgot all about them and could not have been more at ease. They took great care to make sure that everything was set up how we wanted. They even went as far as to help us find a last minute vendor to hang some of our decor. We would definitely HIGHLY recommend asking to have them oversee your event.
We love Shula's and could not imagine having our wedding anywhere else.Sent on 02/04/2018
Shula's Hotel and Golf Club's reply:Thank you Maria and Robby !! It was such a pleasure to work with you both Amber and I really enjoyed the evening and are glad to have been apart of your special day .
Andres · Married on 01/05/2018
Our wedding was extremely beautiful and warm as we dreamed it. The catering director was extremely kind and flexible from the first day, where we were inspired by a lot of confidence to be able to define that Shula's Hotel would be our wedding venue. The food that they give to taste for the wedding is extremely rich, the staff was always attentive before and during the wedding, where there was a complete coordination of the schedules that we had anticipated. I recommend Shula's Hotel 100%, since everything they offer is of high quality and utmost professionalism where you will not have to worry about anything.Sent on 01/23/2018
Nuestra boda fue sumamente hermosa y cálida como lo soñamos. La directora de catering fue sumamente amable y flexible desde el primer dia, en donde nos inspirmo muchisima confianza para poder definir que Shula's Hotel seria nuestro wedding venue. La comida que dan a degustar para la boda es sumamente rica, el staff siempre estuvo atento antes y durante la boda, en donde se notaba una coordinacion completa de los horarios que habiamos preevisto. Te recomiendo Shula's Hotel 100%, ya que, todo lo que ofrecen es de mucha calidad y alitisima profesionalidad en donde no tendras que preocuparte por nada.
Nadine · Married on 11/02/2017
Extremely satisfied with the way Shulas handled our event.Sent on 11/17/2017
Lissette · Married on 06/24/2017
Our experience with the planning and execution of this event was extraordinary. Amy Orta provided the best service imaginable and helped us with every detail along the way and went above and beyond the day of the actual event. Manny Carrasquel was extremely professional and helpful. His staff was also great. The food was delicious and came out quickly, hot and very well presented. The guests were extremely pleased and complimented the food and service.Sent on 07/06/2017
I am beyond thankful for the service we were provided and it was an absolute pleasure to deal with Amy and have her support throughout this process. She is an excellent professional who provided terrific guidance, support, and service. We would without a doubt have another event at Shula's and we highly recommend the venue and its staff.
Shannon · Married on 03/18/2017
If you are searching for a wedding venue look no further! The grounds at Shula's are stunning and so well maintained, perfect setting for an outdoor ceremony. Dana Valdez is the catering director, she's exactly who you want with you to keep the wedding planning process from becoming overwhelming. Top notch professional but so relatable, approachable, and fun. She works her butt off from start to finish and it's more than just her doing her job, she cares and it shows. Nothing but gratitude and thanks to Dana and Shula's!Sent on 03/28/2017
Meagan · Married on 03/08/2017
Dana V. and Maria P. were AMAZING to work with. They made everything as easy and smooth as possible during our corporate event at Shula's. They are both on top of it, always quick to respond, and so very accommodating.Sent on 03/23/2017
MELINDA · Married on 12/17/2016
Adams Winter Love 12/17/16. Shula Hotel was BEAU-TEE-FUL Dana Valdez Direct of Catering and Filomena Flagg were very professional every step of the way.Sent on 01/30/2017
Mindy · Married on 11/13/2016
Dana V. is absolutely amazing at what she does!! Initially, I attempted to plan this wedding alone but she went above and beyond to make this process as simple for me as possible. If it werent for her and the entire catering staff that worked our wedding, I don't know what would've happened.... Lol!! They were beyond friendly, professional and knowledgeable!! The food and drinks were beyond wonderful!!Sent on 12/01/2016
I had several friends and family stay here for the entire weekend and shockingly, not one complaint from anyone!! We all rant and rave over the front desk staff and catering! The property is beautifully kept and the setup for our ceremony and reception was beyond our dreams!! This was the most important day of our lives and it was the most amazing because of Shula's Hotel and golf course and their impeccable staff!!!!
Thank you from the bottom of our hearts!!!
We will definitely hold all and any future functions with them!!!
Liudis · Married on 08/14/2015
This place is exceptional. I deal with Kimberly and was always available when I needed her. She worked together with my wedding coordinator and everything was perfectly planned.Sent on 08/29/2015
irma · event on: 04/19/2014
In preparation for my daughter's 15's I looked at many venues in Dade county. I found Shula's to be the most responsive to my questions and concerns. After I booked them for the party Mariana was very accommodating and helpful - from answering my many daily phone calls to suggesting vendors. On the day of the party they accommodated every last minute crazy request or exception in the most gracious manner. Everything from its way to hot in here (no it wasn't - it was my nerves) to someone at that table brought an extra person - please set up an additional spot.Sent on 05/13/2014
Many guests commented on how great and fresh tasting the meal was. Chef was also a pleasure to deal with and very accomodating to my requests (well-done, no - medium, on the side please, etc. etc. etc.) A few days after the party I found out that during the event a waiter noticed that one of my guests hadn't eaten. When the waiter found out that the guest was vegetarian (I didn't know either) the waiter promptly brought her a vegetarian meal. That guest later commented to others at the table that it was delicious. Now THAT is service.
rosalie · Married on 04/12/2014
FANTASTIC, GREAT , AWESOME ... Our wedding day was beyond what we expected. The food was great. we got so many complements that night. Mariana was great. she was very helpful and a pleasure to work with. she was always available to answer any questions or to help us through the process. we could have not done this with out her. Manuel was also very nice and very helpful the night of our wedding. We are so happy we chose shulas for our wedding. we loved loved loved itSent on 04/21/2014