Show me your mumu Reviews
Reviews
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Quality of service 2.9 out of 5 rating2.9
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 2.9 out of 5 rating2.9
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Flexibility 3 out of 5 rating3.0
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Lisa Sent on 10/16/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great store
Love this little store. The cutest stuff. -
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Megan Sent on 02/19/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful bridesmaids dresses!
I had 11 bridesmaids of all shapes and sizes. I chose the color “show me the ring” and let my bridesmaids pick whatever dress they wanted. They all looked amazing and I couldn’t be happier with how everything turned out. BEAUTIFUL!-
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+4 photos
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Megan Sent on 10/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lovely dresses
Excellent quality and perfect for all body types. The ties were perfect and matched beautifully -
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Brittany Sent on 10/25/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love show me your mumu
Mumu bridesmaid dresses were so easy to get and love the color and styles -
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Ali Sent on 10/11/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect for Mix-and-Match
My 5 bridesmaids bought Show Me Your Mumu dresses, and we were all very happy! I wanted a mix-and-match look, so they chose between dusty blush, rustic mauve, and dancing queen copper after I ordered the samples. My MOH ended up wearing the copper dress, so she could stand out. Everyone got to pick a cut that suited their style and body type, which everyone appreciated. I was also able to find two of the dresses on Poshmark, so they were super affordable! I was very happy with the end result. -
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Christine Sent on 10/11/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridesmaid dresses
I chose the champagne satin cowl neck midi dresses for my bridesmaids and could not have been happier with the result ! They were affordably priced , so alternations were no big deal and everyone spent under $200 on their dress. They photographed perfectly and I’ve gotten so many thank yous for not sticking my bridesmaids with an ugly cliche bridesmaid dress. This is one they can actually re wear ! My only suggestion would to be re stocking quicker - I had to be on my a game and purchase all of them the second a stocking re order became available !-
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+2 photos
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Chandler Sent on 10/09/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Dresses!
Loved these dresses for my bridesmaids because I had women of all ages and everyone was able to find something that fit them and made them feel great! -
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Danielle Sent on 10/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved my Bridesmaid Dresses!
After lots of hassle with trying to decide a dress for my bridesmaids, I found the Forever Vine collection with Show Me Your Mumu and fell in LOVE! The dresses were perfect for my girls and we got so many compliments. The quality was great and what I also loved was the fact that the girls can wear them again and not just get a one time use. I would definitely recommend these dresses to other brides! -
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Meghan Sent on 10/06/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Customer service, quality, experience... all a 100
Color: show me the ring.
For my wedding day, my six bridesmaids ordered dresses and six groomsmen, groom, and father all ordered from the tie bar. Our experience was nothing short of exceptional!! The ties were in the process of being restocked and one of the mumu girls personally packaged my box and made sure it got to me on time, while keeping me updated through email the entire time. One of my bridesmaids ordered the wrong size in a dress and within the next day they had the correct size shipped out to her. The dresses were wonderful quality, they photograph well, they move well, and they are very flattering. The dresses are so great because they come in all different styles which gives each girl an opportunity to put a little bit of her own personality into it. I could go on and on about how amazing our experience was with Mumu but I’ll just leave it at this - get them, you won’t regret it.-
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+4 photos
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User4761921 Sent on 09/30/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridesmaid dresses
I loved the color of gray in these dove gray dresses. They are soft, photographed beautiful and my girls felt so good. One of them even used her dress for her own engagement pictures! They were delivered very quickly and all my girls were so happy with the choices of options with the colors ❤️ -
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Molli Sent on 09/25/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best Bridesmaid Dresses Ever
I would definitely recommend Mumu Bridesmaid dresses. They were absolutely stunning on my bridesmaids and can easily be worn again! -
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Carley Sent on 09/22/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Bridesmaids Dress
I wore the Godshaw Goddess dress for my best friends wedding as her bridesmaid. The dress was easy, breezy and beautiful! The ties in the back made it easy to adjust to any neckline length. The dress itself was super comfortable and flattering. The ordering process was beyond easy and the dress shipped to me in two days. I would highly recommend Show Me Your Mumu’s bridal collection to all brides/bridesmaids (guests too!).-
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+2 photos
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Emily Sent on 09/22/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Customer Service & Beautiful Dresses
My bridesmaids and I had an amazing experience with Show Me Your Mumu! Elle was the best to work with - super helpful recommending styles and colors to ensure the brides vision came true and the bridesmaids were happy and comfortable in the style they were wearing. There were tons of options to choose from and the ordering process was extremely easy. We had a beach wedding and these dresses were perfect - simple but elegant. The girls will definitely wear these dresses again as well which I love!! Highly recommend this brand to other brides and bridesmaids!!! -
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Sabrina Sent on 09/20/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
LOVE! So beautiful.
I absolutely loved these dresses! They came quickly and no 6+ week wait like most bridal stores require. I chose two colors and each bridesmaid picked their own dress they loved, and it just happened to work out that all dresses were different and they mix & matched perfectly and each dress was unique and very flattering on each of the girls! Amazing quality and there are so many different styles. One of my bridesmaids loved them so much she decided to use Mumu Bridesmaids for her own wedding in November!-
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+4 photos
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Quality of service
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Whitney Sent on 09/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridesmaids
These dresses were perfect for my bridesmaids and just what I was looking for!! All of my girls loved them, said they were very comfortable, and that they will definitely wear them over and over again! They looked beautiful in the three different colors that I chose... I would highly recommend!!-
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+2 photos
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Quality of service
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Michelle Sent on 09/17/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
MUgnificant experience!!!
Elle played such a big role in helping me decide which silhouette best fit my body type and what would make me feel most comfortable in. Highly recommend making an appointment to find your bridesmaids dresses with MUMU!! -
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Keely Sent on 07/13/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
LOVE Show me your mumu!
My bridesmaids were all in show me your mumu dresses and looked stunning! The girls ordered the crisp sage green and all ordered a different style and every dress was gorgeous! We ordered matching ties for the groomsmen and they were perfect as well! Would highly recommend!!-
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+2 photos
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Quality of service
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Abbi Sent on 07/12/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridesmaid
I ordered the Godshaw Goddess dress.
It runs big I would size down if you like tighter fit clothing. -
Quality of service
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Mallory Sent on 07/10/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great bridesmaid dresses !!
Was so pleased my best friend chose these dresses for her Florida Keyes wedding!! So gorgeous and so flattering. A dress style for most body types. Didn’t really have to alter much. Would recommend ! -
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Lacy Sent on 07/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Show Me Your Mumu bridesmaids dresses
So I got married two years ago and wanted dresses that would fit all the different bodies and style preferences of my girls and that’s when I found Mumu! They had the exact color I wanted (I did soft charcoal!) and multiple styles so my girls could choose exactly what they liked. I also loved the fact that the material is high quality but wasn’t overly priced for my girls. And unlike many other companies, the dresses arrive in 5-7 business days. I fell so in love with this company and their bridal line that I now work for them! So from personal experience, I couldn’t recommend them more! -
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Daniel Sent on 06/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Wedding Day Attire!
My groomsmen and I got our ties from the Tie Bar and my wife’s bridesmaids got their dresses from Show Me Your Mumu. Everyone looked fantastic on the day of and we really enjoyed the attire shopping experience, mainly due to how easy it was to work with Mumu staff. We had bridesmaids and groomsmen coming into town from all over—from Rwanda to New Orleans—but Mumu made coordinating their orders and shipment a breeze. The price point is also spot on: you can find cheaper stuff, but not at the level of quality you could get with Mumu. Highly recommended. -
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Allie Sent on 08/30/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had my bridesmaids order Green Wedding Shoes Floral dresses! Not only were they reasonably priced, but they were so pretty! I got so many compliments on these dresses. I was always skeptical of the whole "you can wear this again" thing but I think these dresses can be worn again! I even bought one for myself early on to take to all my planning appointments to match colors and flowers with. I would recommend these dresses to any bride looking for fun florals that are reasonable priced and have different fits for different body types! -
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Amy Sent on 04/17/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a great experience with Show Me Your Mumu! I ordered my bridesmaid dresses and they came much quicker then expected... especially considering that it was coming from another country! I'm very happy with the quality of the dresses as well.. I would definitely order from here again. -
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Maddie Sent on 02/24/20174.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Show Me Your Mumu bridesmaid dresses are AMAZING. They were a huge hit with all my maids and they photograph beautifully. Reasonable price range, great return policy, well made! -
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Kaity Sent on 11/01/20194.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning Bridesmaid Dresses x
I had six bridesmaids and they wore silver sage crisp, the girls adored their dresses as they all had matching colours however the styles were exactly what suited each of them.
We had the dresses shipped to Western Australia for our wedding, ordering and shipping the beautiful dresses was a seamless experience and I would 100% use them again.
Styling each bridesmaid in her own comfortable dress was perfect, as my girls felt incredibly comfortable in the lovely colour and soft floaty material. The dresses matched my rustic “Australiana” themed wedding, and my (Emmy-Mae Bridal) dress perfectly.
Absolutely love the brand ❤️-
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+3 photos
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Emily Sent on 09/15/20194.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Bridemaids Dresses
Show Me Your Mumu Bridesmaids Dresses are perfect. The dress fabric is of high quality and does not snag or leave stains easily like cheaper bridesmaids dress options. The colors are beautiful and there are so many styles to help accommodate different body types. My bridesmaids looked stunning in the Merlot color dresses. The color was a deep and rich crimson that was perfect for the fall. -
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User4814139 Sent on 10/17/20194.2 out of 5 rating4.2-
Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great no complaints
Would love to see our photos on the Instagram page -
Quality of service
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Nicole Sent on 07/12/20194.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Wonderful!
Working with the Venice bridesmaid showroom, as the bride, I can really only speak to the shopping experience and the treatment me and my gals received. I was fortunate enough to visit on two occasions, and both were wonderful trips. Elle was absolutely amazing, and I immediately went to my cousin's fiancee (who was also looking for bridesmaids dresses) to tell her she needed to check it out. She ended up with Mumu Maids as well! I would recommend this company, and their adorable showroom, in a heartbeat! -
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Tyler Sent on 04/11/20194 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 2 out of 5 rating2.0
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Flexibility 4 out of 5 rating4.0
Nice color not so great quality
While I loved the color of the dress (silver sage) I don't believe it is worth the cost. The material is super thin, you can see the outline of my VS "no show" panties. I also don't believe the "heather halter dress" is ideal for all body types as the bust area can be a bit tight on some people. I'm so glad I ordered a "test" dress before I told all my bridesmaids to order it for my wedding. I will be going somewhere else that has better quality. Show me your mumu dresses look amazing on pinterest but unless your bridesmaids are all size 0-4 and are willing to go commando (no judgement) it just doesn't turn out as pretty. I would spend $40-$50 on this dress to wear to weddings and date nights but never $170. -
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Brianna Sent on 07/24/20183.8 out of 5 rating3.8
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
We used Show Me Your Mumu for our wedding this past Memorial Day Weekend. What we loved the most was that we were able to pick a color, and then each of our bridesmaids was able to pick the dress that they wanted. This allowed us to maintain a cohesive look on the big day, while also ensuring that our bridesmaids felt comfortable and beautiful in their own right. My bridesmaids confirmed that the dresses arrived on time, and that returns were simple and easy. The only issue was the length of the dresses - they were very long and required hemming; however, our bridesmaids were each relatively short, so as a taller person myself, I thought this was actually fantastic! The price for the dresses was also extremely reasonable, especially when you consider that the dresses can be worn again. Thank you for making our wedding day beautiful! -
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Maggie Sent on 05/30/20183.4 out of 5 rating3.4
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Quality of service 3 out of 5 rating3.0
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Average response time 2 out of 5 rating2.0
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Professionalism 3.5 out of 5 rating3.5
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
Sizing chart was good for us. Bought 4 dresses. Colour will be a little different from what your computer shows (that was expected). Over all satisfied with the dresses. It's a style you can't find a lot elsewhere and the material is light (not see-through) for warm weather. If you're getting it shipped to Canada be VERY aware of what the extra expenses might be. Taxes- of the province you live in (Ontario 13%), Shipping- $30, Conversion to CAD $- check exchange.
Charges you should NOT have to pay: Duty - approx. 18% (double-check your dresses are made in USA. It shouldn't matter if the material is from China, as long as it was MADE in the US. NAFTA agreement with Canada) Brokerage Fee- approx 10% (Mumu deals with UPS. UPS will try to charge you an exorbitant fee which you can get around.)
With Canada Boarder Services Agency (CBSA) you can look up how to 'Clear' a package yourself. I did mine at the centre attached to the local airport, very close. Pay for the Taxes on the package with the CBSA and this will ensure no Brokerage Fee needs to be payed. CBSA will help you get all your papers in order to take to the UPS centre when you pick up your package. Make sure you 'hold' your package at UPS, so they don't keep trying to deliver and eventually send it back to Mumu. Look up your local CBSA hours of operation (usually 9-5, Mon-Fri, very inconvenient for people who work full-time).
I had to deal with CBSA also because they tried to charge me duty. Do NOT pay Duty if the dresses say they're made in USA. Print proof from the Mumu website it is made in USA and get a 'Commercial Invoice' or 'Shipping Manifest' if the CBSA is trying to charge you Duty and go to their office to get it changed. Then pay Taxes and pick up your package.
For both of these processes, please do your own research and double-check with each office for times and documents needed. Otherwise I'm happy with the dresses. If you can, just get it shipped to a friend in the US. Saves you the hassle. -
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Jessica Sent on 01/12/20212.4 out of 5 rating2.4
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 1 out of 5 rating1.0
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Flexibility 2 out of 5 rating2.0
Not Impressed
I ordered a bridesmaid dress from this site for a wedding. I took my measurements and ordered the size they had listed on the size chart that matched my body. I received the dress and it was huge. I was expecting there to be built in bra cups as all other standard bridesmaid dresses I have ordered come with them, but there were none. I proceed to return the dress and I had difficult navigating the website to find where I could get my return label. Once I finally found it they charged a $6.00 return label fee, that I had to print out! Compared to dresses from Azazie where I have ordered before these dresses do not measure up. Azazie is more affordable and has better quality dresses. -
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Lauren Sent on 07/23/20182.4 out of 5 rating2.4
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 1 out of 5 rating1.0
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Flexibility 2 out of 5 rating2.0
After looking at the bridesmaids dresses online, I fell in love with the merlot colour and chose three different styles for my bridesmaids. The pictures online were wonderful and I could't wait to see them. I was very happy with the shipping time (to Canada), however, was very VERY DISAPPOINTED with the hidden fees!! After taxes, shipping, conversion rate, customs, and an additional COD fee, the dresses more doubled in price! This completely puts the dresses in a different standard of expectation, a standard to which the dresses do not meet. The material is satisfactory at best, and they are extremely long. So in addition to the hidden fees burdened upon my girls, they now have to pay more fees to alter the dresses. If I knew how much the dresses would cost I would have gone with a different store.
Also, one of my girls is thinking about switching her style of dress, and after reading the reviews respecting exchanges, I worry about the customer service and wait time for the new dress (not to mention paying for customs AGAIN).
BUYER BEWARE
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Quality of service
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Ryan Sent on 04/14/20201.8 out of 5 rating1.8-
Quality of service 1 out of 5 rating1.0
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Average response time 4 out of 5 rating4.0
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Professionalism 2 out of 5 rating2.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Terrible customer service
Bought bridesmaids dresses during a sale and needed to get a different size, but sale wasn’t goin on anymore. Wouldn’t let me get new dress for what I originally paid. Whoever I spoke with was low key bitchy. Was sorry not sorry attitude. Coming from someone whom works in the customer service world, it was highly frustrating. -
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Kate Sent on 07/26/20231.6 out of 5 rating1.6
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Quality of service 1 out of 5 rating1.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 1 out of 5 rating1.0
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Flexibility 2 out of 5 rating2.0
Cheap clothing at insanely inflated prices
Tried on a couple of dresses that I was very excited to receive. Unfortunately, items are made from cheap quality materials and have inferior craftsmanship. There is absolutely no value for the kind of money you pay. I also had the unfortunate experience of speaking with one of the CEO's, Cologne Trude. She was mean spirited, condescending, and lacked any sense of professionalism when I voiced my concerns. Given some of the other reviews, I thought this was a classy organization run by smart, business-minded women. I was wrong. Dreadful experience! -
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Sarah Sent on 05/14/20181.3 out of 5 rating1.3
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 3 out of 5 rating3.0
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Flexibility 2 out of 5 rating2.0
What a terrible experience with show me your Mumu. We are from Australia, and we really LOVED these dresses. However the staff were less than helpful with helping us get the right fit since we are not from the US. They didn’t reply to many of my emails. I was nothing but nice and they would answer back very cold. I never ended up buying the dresses as I couldn’t imagine spending my money on this company when they weren’t nice about helping us. I do not recommend them at all. -
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Lindsay Sent on 05/30/20181.2 out of 5 rating1.2
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Quality of service 1 out of 5 rating1.0
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Average response time 0.5 out of 5 rating0.5
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Professionalism 2 out of 5 rating2.0
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Value 1 out of 5 rating1.0
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Flexibility 1.5 out of 5 rating1.5
Trying to make a simple return for a different size bridesmaids dress (they don't do exchanges....) has been a nightmare. Luckily, the wedding is several months away and I have plenty of time to spare, but it shouldn't take six weeks to process an order and grant store credit (I asked for store credit, yet they still put the payment back on my card with a $6.99 fee subtracted). Every time I have tried to call and talk to someone, I get "The voicemail box is full message". I submitted a customer service request on the website and it took several days for someone to get back to me. Very unprofessional and difficult transaction for something that should have been resolved quickly and easily. -
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Briana Sent on 02/02/20181.2 out of 5 rating1.2
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Quality of service 1.5 out of 5 rating1.5
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Average response time 2.5 out of 5 rating2.5
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Professionalism 1 out of 5 rating1.0
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
I chose Show Me Your Mumu for my bridesmaids dresses. I LOVE the print, however the dresses are see-through. They are lined on the bottom and not on the top. I posted two images, but apparently they don't follow WW's guidelines even though not a single person is in them and they're completely appropriate. Anyways, not ideal for a wedding if you ask me. I sent an email asking about the dress, and the response was poorly written and not helpful whatsoever. They said to add material. There is a reason this company doesn't allow for reviews on their website or facebook page. I thought I would get by fine and that maybe it was just a couple bad experiences, but nope. Not the case.
If you're interested in their dresses, I recommend you order from Nordstrom in the EXACT print that you want because they have an actual return policy. Nordstrom did not have the print I selected for my wedding, and the dresses I tried on at Nordstrom were not a good representation for how see-through my selected dresses actually are. Also, they have sales- sign up for their emails and you'll receive notifications. The dresses my bridesmaids have definitely aren't worth the full price.
I love this print, but I would expect better quality for something labeled as a "bridesmaid dress." -
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Samantha Sent on 03/27/20261 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Poor quality polyester clothing and terrible returns
Beware you will pay $6.99 for shipping and the "free and easy" return will cost you $8.00 if you want a refund rather than a store credit. I ordered three dresses to try out for my brother's wedding. They were all clearly very cheap, low quality polyester--you know the kind that shines. Shoddy construction, poorly cut. I would just avoid them altogether. -
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Tina Sent on 01/02/20201 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
No Exchanges Allowed
I bought a dress in a large because that is all they had. It was too big. They now have all sizes available, but they will not exchange the dress. Poor customer service. They provided no reason other than...that's our policy. What retailer does that? I even offered to pay for return postage. I will not buy from them again. -
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Kari Sent on 10/08/20191 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Horrendous quality and ugly style/fit
I bought this for a wedding I was a bridesmaid in. The dress quality was absolutely pathetic and cheap material. I was honestly embarrassed to wear this dress as i did everything to get the wrinkles out of this cheap material- nothing worked. It was ugly and I probably would’ve looked better wearing a sheet. To be honest, the dress looks better in the photos than it did in person. The bride chose all different dress styles and material from show me your mumu and I wouldn’t say any of them looked good. I know some of the the girls had issues with the sizes being off too- too big and too small. I strongly advise you to stay away from this company and use a reliable bridesmaid dress company if you want your bridesmaids and photos to look good. Show me your mumu should be ashamed. -
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Samantha Sent on 05/13/20191 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Do not order from here
This place is horrific. Many of the bridesmaids had issues with sizing, returns/refunds. DO NOT ORDER FROM THEM. Absolute mistake. I would never recommend having to deal with them!! -
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Riley Sent on 11/29/20181 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Multiple horrible experiences.
I was informed through FedEx of my custom charges and they didn't match with the correct amount I had paid for. I had discount rates on my dresses because of them being clearance, Showmeyourmumu had given them false information stating I paid 245$US over. I had called them 5 times regarding this issue they kept putting the blame on fedex for not reading it properly - which they read me out what they had and it was wrong. I could tell they just wanted me off the phone very poor customer service. even the manager at fedex was involved and told me the information was false they sent them. I then everyday throughout the week had to contact fedex as I wanted it resolved quick before package got here. I had to get an invoice send it to a broker & a bank statement.... Which I felt this is what Showmeyourmumu should have done. They present false information stating there dresses are made in USA when any international person reads that they assume there must not be 18% tax on it then... Of course the material is from China which should be stated on their site they are providing false information and should be reported. Asked someone over the phone to never provided me any information about China. With all my bad experience through them not sending the proper documents I asked if I could receive the Cyber Monday deal as my order at that time hadn't even been sent off. (ordered late Saturday night) Of course NO they said.... I'm frustrated Unhappy with customer service and their organization skills. No body needs this stress before their wedding its unacceptable. Customers do not come first with this company. Being international I highly advise not to purchase. I will continue to share this feed back. Hopes know one has to go through that ever. -
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Molly Sent on 07/28/20181 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Can I give no stars?? Extremely upset!!! My bridesmaids ordered their dresses, My Lady Rose print & 3 different styles (Hacienda, Kendall & Heather) aaaand they are all SEE THROUGH. Not kinda sheer, SEE THROUGH!!!! They are so awful that even with nude undergarments (2 of the dresses you can ONLY wear pasties) you can see the outline of their underwear!!!! You can see nipples! My fear (as a photographer) is the ones requiring pasties, will blatantly show during any type of flash pictures.
I called the store, "customer service" and was told we could only receive store credit. WTH?!!?? I will never shop there nor do I want any other article of anything they have!!!
Extremely disappointed. Upset. -
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Christina Sent on 03/20/20171 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
I am a maid of honor in a wedding in May, I ordered a dress from this site in Jan and received my dress in Jan. The dress was great other than the fact that it was too big for me by a long shot. The dress has not left the packaging except for the times it was being tried on, tags are still in tact and on the dress. In March (I had a big move in between time and didn't have time to return sooner) Show me your Mumu would not return or exchange my dress for a smaller size, they were completely unwilling to work with me, even though I notified them that they had never sent me a return policy with the dress. Be careful ordering from this company, their sizing chart was inaccurate as well. Def do your research and perhaps order their dresses from an outside source i.e.; revolve with a better return/exchange policy. -
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Jenah Sent on 07/31/20180.9 out of 5 rating0.9
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Quality of service 0.5 out of 5 rating0.5
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
They sent me the wrong size, and they wouldn’t give me the correct one. -
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Lori Sent on 07/11/20180.9 out of 5 rating0.9
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 0.5 out of 5 rating0.5
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Buyer beware. I am purchasing dresses for bridesmaids. One dress was NOTHING like the picture and in fact looks like a cheaply made boudoir robe. Horrible. The less than helpful clerk offered no assistance saying that sale items are final. Apparently they do not stand up for their product and I’m out of the money for a cheap robe. -
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Jessica Sent on 03/28/20180.9 out of 5 rating0.9
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Quality of service 0.5 out of 5 rating0.5
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
I ordered my bridesmaid dresses. They are cheaply made and look dirty not impressed. Another thing $250 in duties. Buyer beware. -
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Hannah Sent on 10/22/20170.8 out of 5 rating0.8
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Show Me Your MuMu sent me the wrong bridesmaid dress not once but twice. The second time it was only a shade off of what I ordered so we did not figure it out until the day before he wedding. They then said they would overnight the correct dress & it was never received. As a wedding company, they should not be making these mistakes and should st least have effectively overnighted the dress. -
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Sarah Sent on 06/02/20170.6 out of 5 rating0.6
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Quality of service 0.5 out of 5 rating0.5
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Average response time 1 out of 5 rating1.0
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
I cannot say enough bad things about this brand. The main issue is that they are constantly sold out of almost every size, and they don't allow bulk-orders or pre-orders. I don't understand how you can call yourself a bridesmaid dress company if you cannot deliver a set of matching dresses. I'm also confused by the other review on this site that claims they have a "great return policy" - for the record, the return policy on their website is 14 days. Industry standard is 30, it seems to me. I did email them complaining that I needed more time to see if styles would come back into stock, and they offered to extend my return period, which I appreciated (however, note that the first customer service rep I dealt with offered no help or guidance whatsoever - she would not tell me when styles would be restocked and instead pointed to the ONE style that had a size small - a style I could never wear, but almost got stuck with). Then there is the style of the dresses: all cute enough on the models on the website, but please notice that you cannot wear a bra with over 80% of them. This is obviously difficult for most women. They are 100% polyester and look quite cheap - lumps of fabric and bunches in odd places. If the dresses were under 100$ I would not have as many complaints - but they're around 200$! I am convinced they don't show reviews on their website because they know the response won't be good. Please, for the sake of your bridesmaids - look elsewhere. -
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Kara Sent on 04/10/20170.6 out of 5 rating0.6
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 1 out of 5 rating1.0
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Flexibility 0.5 out of 5 rating0.5
The bridal party I am part of ordered dresses from this site for a wedding in September. Almost every single dress that was shipped was wrong. I personally received a Medium sized dress when I ordered a small (the dress fits very big), another bridesmaid received 2 dress instead of one, another received a dress with a stain on it and another also received the wrong size of dress as well. I have emailed twice and still have not received any responses. I tried to call the customer service number and was on hold for a few minutes and then a voice automated system came on and said that no one was available to speak to me and to email instead. Not impressed AT ALL with this company. All together, with duty as I live in Canada, my dress cost me over 300 dollars. Spending this much money on a bridesmaid dress should ensure that the right one is shipped with no defects but unfortunately this was not the case for most of the bridal party. I would not recommend this store to anyone. -
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Emily Sent on 08/06/20180.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
I wish I could leave zero stars. I ordered $45 worth of color swatches that never arrived. I contacted customer service wondering where my package was, had one reply asking me to confirm I didn’t receive my package, I did, then never heard from them again despite me reaching out multiple times. -
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Tamera Sent on 07/23/20180.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Worst company and terrible customer service! Three weeks and still waiting for a refund. Ridiculous! Size chart is way off and quality of the dress was very poor. Very thin, sheer material that looks cheap. -
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Stephanie Sent on 06/01/20180.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
I was looking for an informal wedding dress and because I was unfamiliar with their sizing, I bought two of the same dress in different sizes. The style didn't work for me so I returned them both. It took a month to be refunded from the time they received the return and they only refunded me for ONE of the two dresses. I've tried calling them but their voice mailbox is always full and numerous attempts at emailing them have gone unanswered. They say it can take up to three weeks to process a return, but at five weeks and counting it would be nice to at least have a response about the whereabouts of my refund for the second dress, which was shipped back in the same box. If you can avoid it, do not order from them directly unless you're absolutely sure you won't have to make a return. HORRIBLE/ non-existent customer service. -
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Jess Sent on 02/16/20180.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
SOOO FRUSTRATED with Show Me Your Mumu!!!!!!!!!!!!!!!!!!!!
I ordered 3 bridesmaids dresses from them. Two of them were the same style but different size. One arrived with the detachable sash and one without. Also, their size chart is totally inaccurate, my dress is waaaaay too big. I have ordered from them before and did not have a problem with sizing. I reviewed the size guide for this style of dress and ordered accordingly but definitely require a smaller size. Their website says no international returns so I was extremely disappointed given that I live in Canada. I contacted them via email however regarding the missing sash and thankfully received a response. It was not prompt but it was a response nonetheless and they informed me that bridesmaid dresses can be returned. So two weeks goes by before I finally receive the return label. I live45 minutes from the closest UPS store only to find out they can't return the dress. I try an alternative store, drop off my package with the return label provided and drive away. Thankfully I left the original shipping label on the box (which the return instructions tell you not to remove) because the store called me to inform me the return label was NOT VALID as it lists an address in Austin, Texas and I live in Ontario, Canada. This was in tiny writing that I didn't even know was an address therefore I didn't acknowledge the mistake. I have returned packages from other companies before and never experienced an issue like this.
I am currently awaiting a response from them, I am very hesitant to return the dress at this point as I am worried it will not be returned properly and they won't refund my money. I am considering having the wrong sized dress altered if they actually send me the missing sash. I had to pay $100 duty already and am not prepared to pay for it again.
I wish I had looked at these reviews prior to ordering.
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Megan Sent on 01/25/20180.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
DONT WASTE YOUR MONEY ON THEIR DRESSES! I'm am party of the bridal party and all of our dresses suck to say the least. I've very disappointed that we all wasted our money on see through dresses with cheap material! This company should not steal money from people. Their customer service is the worst I've ever experienced! Very unprofessional and when we said the dresses were see through they said sorry but you can add more material if it's too shear for us. Who would ever want their bridal party to be practically nude! The dresses had an extra lining on the bottom but a very thin material on the top that shows everything. Oh and the sizing sucks as well. -
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Melanie Sent on 11/16/20170.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
If the color swatches are any incling of the quality of the dresses... STAY AWAY!!! I ordered a swatch and I thought it was a joke when I opened the already ripped bag they sent it in. It was the thinnest, worst quality fabric I've ever seen in my life. Tissues are thicker. It was thin, and already fraying and unraveling. It was also tiny so I couldn't even tell what the color actually even was! Post it notes are bigger. I just can't even explain to you how thin and cheap the fabric was. Thin, completely see through and cheap. Like a cross between the really cheap single layer toilet paper and cheesecloth. And they charged me almost $10 for shipping! I paid $10 for someone to ship me a tiny piece of blue toilet paper. Awesome. I would NEVER order or even look at this website again. -
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Camille Sent on 10/16/20170.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
First of all, I think these dresses are made for skinny lanky model like women and not women with curves. I was part of a bridal party that had these dresses chosen by the bride and I had to go through 3 dresses to find the right one. My biggest mistake was waiting too long to return an item and instead of refunding my money, they just gave me store credit for it. I should have ordered the dress from Nordstrom since they have a fantastic return policy. I ended up paying $172 for a dress that I will never wear again and now have $198 worth of store credit which I don't see myself using. They have left such a bad taste in my mouth that I wouldn't dare advocate their products. -
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Shirley Sent on 06/20/20170.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
I have paid over $130 for a dress, and I was hoping that it gonna be alright since IT IS SUPER EXPENSIVE. I ordered a white dress and THERE ARE MANY STAINS on the dress (BRIGHT PINK STAINS on a white dress!). Apart from stains, the quality of the dress itself is surprisingly bad, especially for a dress that worths more than $100- stitches are undone, the white dress is super super sheer and etc. I can say the photos on the website is 100x better than what it is in real life.
Also, another customer's dress was sent to me incorrectly. I can imagine how bad the customer service is. I believe many other customers here shared some of my experiences.
I strongly recommend NOT TO PURCHASE FROM THIS COMPANY. -
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Deb Sent on 05/03/20170.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
This is the ABSOLUTE WORST company to purchase from. I have emailed and called them several times with NO RESPONSE. Right now, I am waiting for my money to be refunded on a return. They emailed me 13 days ago that it was approved and I have yet to see the money back on my card. I also emailed them 5 days ago asking where my money is and no response....WTF is wrong with their customer service. Theives! -
Quality of service
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