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Shin Brothers Jewelers Inc. Reviews

Shin Brothers Jewelers Inc.

Shin Brothers Jewelers Inc.

Edison, NJ
4.8 out of 5 rating, 45 reviews
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Reviews

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    Kaitlin Sent on 08/27/2019
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    Great Company to Work With

    One of our friends recommended this jeweler to my fiance for my engagement ring. None of the big-chain stores my fiance had visited would make a custom ring the way my fiance wanted it, but Shin Jewelers created a gorgeous ring at a great price exactly how my fiance wanted it. And of course I love it! We both ended up getting custom wedding rings from Shins as well, and they made a perfect match to my e-ring for me, and a beautiful Irish-inspired ring for my fiance. We'll definitely be returning in the future!
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    Bonnie Sent on 08/26/2019
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    the only jewelry store I shop at/recommend!

    Got my engagement/wedding rings from Shin Brothers almost a decade ago and was so happy with the experience that Shin Brothers is now the only jewelry store I shop at and recommend.

    My family has since purchased several rings and a necklace from this store (each piece continues to delight us and attract compliments), gotten our jewelry cleaned (from grimy to gleaming!), resized rings (both by adding beads and by soldering), and requested special custom orders (we gave Kim an idea of what we were looking for and she did research to procure incredible options, which went far beyond what we had imagined).

    I always feel confident in the exceptional and prompt service at Shin Brothers, and feel truly taken care of by the knowledgable, professional, and friendly staff. You really get the sense that they take pride in providing the best service, sharing their expertise (Kim has several certifications, including in precious gems/diamond appraisal), and making sure that each customer walks away happy.

    It goes without saying that the wide selection of jewelry (from classic and elegant to whimsical and edgy) is top-quality, eye-catching, beautifully designed, and priced fairly. I'd give this family-owned business 6 stars if I could!
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    Mili Sent on 07/05/2019
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    Top notch service!

    Excellent customer service! I called the shop asking if I could come in and the lady said sure. As soon as I arrived I was attended to. I went here to get ring beads put in on my engagement ring. Everyone was friendly. I was told it would take about 40 mins to an hour but it was quicker than that which made me happy. The owner started to make friendly conversation with me as well. Top notch service and I will definitely return here for my jewelry needs. There were also 3-4 other customers who were there while I was, and all received the same treatment as me. Great place!
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    Brittani Sent on 12/04/2017
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    Richard and his wonderful team have done it again! Though I might be biased, Mr. Shin has been a part of my family for generations! My father knew him first, then my fiancée went to him for my engagement ring, and now we have the perfect wedding bands to complete our set! The entire team is professional, warm, inviting, and exceptional in their knowledge of the jewelry business. We were able to have our rings appraised for insurance purposes right in the same store! For our wedding bands, Michael, my husband, wanted to have engraving done on the inside of our bands for our wedding day with our initials and our wedding date; this turned out to be quite the challenge. Michael’s came out amazing and legible since he has a much bigger finger than I do, and even though I have a tiny 5.5 ring size… they managed to still put M&B (our first initials) with our wedding date of 10/07/2017. Whenever you visit, they are kind enough to clean your jewelry if asked. Anyone who is even THINKING about getting engaged this store is the first I recommend. He also has a wonderful arrangement of watches, and other jewelry that would be outstanding for any occasion! We love being a part of the Shin family. Thank you for being so wonderful and allowing us to show off your amazing artistry not only now, but for years to come. :)
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    Rupinder Sent on 03/30/2017
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    Great Jewelry shop. I came here a few days before my wedding. I am very picky and picked a design they don't have in stock. They were willing to make it for me within a few days and worked with my budget. They are also very nice and don't try to squeeze you for every penny, something that is difficult to find on oak tree rd. I would highly recommend this place to picky brides on a budget.
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    Donna Sent on 12/17/2016
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    I was in search of a white gold charm for my nephew's birthday. I searched everywhere in Boston and they were either too small or very over priced. I decided to look on line and found Shin Brothers website and the perfect charm. The price was very reasonable. It shipped out immediately, I was notified by email as well as given a tracking number. I just received it and am completely satisfied. Although I didnt buy a diamond ring, they treated me as if I spent a fortune and treated me with such professionalism. If I need anything else Shin Brothers will be where I shop first. Thank you very much.
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    Cindy Sent on 10/06/2016
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    I got my engagement ring here. The stone is flawless! After the wedding I came back for resize my wedding band. It took me only several minutes. I am very grateful for professional and pront service. The best jeweler in NJ
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    Samantha Sent on 11/20/2015
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    My husband bought my engagement ring from the owner, Richard, and he immediately became our forever jeweler. He is the absolute best! He provided the best advice, from sizing and style to diamond quality. Both of our wedding bands were custom made and they are perfect :) The jewelers at Shin Brothers are honest, so helpful, and very reasonable with their pricing. It's nice to have someone in the industry you can count on!
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    Raka-Larissa Sent on 10/23/2015
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    My husband purchased his wedding band from Shin Brothers Jewelers a few months before our wedding. We had a great experience buying it from here. The staff were all very friendly and pleasant to work with in choosing the right band. Secondly, they had a wide array of options to choose from in their catalogues. My husband already had decided that he wanted a cobalt steel wedding band, for which we were able to discuss the pros and cons with the staff in the store since they were knowledgeable about the different metals. It was a stress-free enjoyable experience, and everything was done within half an hour! The ring was shipped to the store and we were promptly contacted to pick it up. I would definitely recommend this jewelry store to anyone who wants a pleasant, affordable, stress-free experience in choosing and purchasing wedding bands!
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    Linda Sent on 11/21/2014
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    Shin Brothers was very accomidating to my needs when my husband was looking for an engagement and wedding ring for me. When I met Shin for the first time he was so nice and generous to me and my husband. If your looking for a ring go to him! He can customize any ring to your likings!
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    Nils Sent on 11/17/2014
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    excellent web seller, interresting items and good prices
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    Maribel Sent on 11/10/2014
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    Shin Brothers has been our jeweler for over 20years. They treat you like family and always make sure that your satisfied 100% If they don't have it they will make it for you. They are honest and very reasonable.
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    Regina Sent on 11/05/2014
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    Very easy transactions, service was wonderful.
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    User1903933 Sent on 11/04/2014
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    Excellent and beautiful! Highly recommended!
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    User1895521 Sent on 10/30/2014
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    This place was awesome. They make the best custom jewelry and will accommodate any plan or budget. The ring I had made was perfect.
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    User1895362 Sent on 10/30/2014
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    Great team at Shin Brothers! Ask for Liz and be sure to be introduced to Richard. I've been a customer for over 25 years and would send anyone I know to their store.
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    User1895257 Sent on 10/30/2014
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    Shin Brothers Jewelry were both professional and informative. when asked questions regarding the tem I ordered they were polite and very informative in regards to any questions I asked. They also sent additional items like a jewelry cloth to keep the finish on the tem I bought clean and looking good.
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    User1890955 Sent on 10/28/2014
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    Excellent seller! Good price and fast shipping. Will buy more from them.
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    User1890429 Sent on 10/28/2014
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    Excellent watch at a very good price (even with import duty). Very fast delivery.
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    User1886924 Sent on 10/26/2014
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    Wide variety of high quality jewelry at affordable prices. World class customer service from small repairs to designing custom made one of a kind items.
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    User1881765 Sent on 10/23/2014
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    I first learned about Shin Brothers when my daughter purchased some stackable rings for me for Christmas. She was a little nervous since the order was done through Amazon but the rings were so nice and received so quickly. For no special occasion I ordered more for my self a few months later. The quality and price could not be better and the folks at Shin Brothers were so nice and easy to work with, I would definitely return there for my jewelry purchases.
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    User1877721 Sent on 10/21/2014
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    Shin Brothers has top notch service and quality jewlery. We have never been disappointed.
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    User1877562 Sent on 10/21/2014
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    This is an amazing jewelry store. I purchased a previously owned watch; the quality was impeccable. The warranty was outstanding for a previously owned piece. At one point, I dropped the watch; the crystal broke. I contacted Shin Brothers and requested they repair the watch. I mailed the watch to them and the turn-around time was amazingly fast. I am so appreciative to be able to conduct business with a reputable and reliable company
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    Nario Sent on 10/19/2014
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    We have been customers for the last 20+ years. All employees at Shin Brothers are pleasant and very knowledgeable. Mr and Misses Shin are great people and very very fair. We will not shop for jewelry anywhere else.
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    Audrey Sent on 10/16/2014
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    My mom bought me my initial ring and she passed away and I couldnt find the ring. I searched high and low on the internet until I found you. The exact ring and I having been wearing it ever since I received it. I thank you so much.

    On the next occasion when I need jewelry I will look on your website first.
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    User1866840 Sent on 10/16/2014
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    Have used Shin Brothers on multiple occasions and they are excellent from beginning to end!
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    Chelsey Sent on 10/15/2014
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    Five stars all around! Richard has provided nothing but great service for the many many years years we have used him. With a friendly staff you always feel welcomed.with Richards help we created the perfect engagement ring!
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    User1855955 Sent on 10/09/2014
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    This vendor has provided fine quality service and is very dependable.
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    Phil Sent on 10/09/2014
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    I purached a Rolex watch for my sons college graduation, he was very pleased with the beautiful watch and I felt the Shin Brothers did an excellent job in the sale. The quality and professionalism was of their service was great. Thank you Shin Brothers for excellent experience in the way your company operates. You do an EXCELLENT JOB!!!!
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    Yury Sent on 10/09/2014
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    It was a pleasure to shop with Shin Brothers Jewelers. Great seller! I recommend!
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    Keith Sent on 10/08/2014
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    Richard and staff were extremely professional and knowledgable. I felt very comfortable with my purchase and would highly recommend Shin Brothers. It's a pleasure to do business with him and looking forward to do more, in the future. Thank you
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    Cindy Sent on 10/07/2014
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    Friendly, Good Service and Value is Awesome! can't beat the price!
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    Mary Sent on 10/06/2014
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    My fiancée got my engagement ring from Shin Brothers and it is absolutely stunning. We went back to get my wedding band 2 months ago and everyone was so helpful and attentive. The prices are very competitive (if not better!) than other competitors. I highly recommend them for not only wedding/engagement but their selection in general is very good. Thank you Shin Brothers for playing a very important role in our wedding this Saturday!
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    Mary Sent on 08/31/2014
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    I have been a devoted customer of Shin Brothers Jewelry for many years. I recently will celebrate my birthday and my husband surprised me with a trip to see Richard, Kim and Pat. I selected the perfect diamond bracelet. I was so excited to finally have a diamond bracelet. The professionalism and attitude of all who took care of us was incredible. The quality and workmanship of this piece is suburb..I am so happy with all the jewelry that I have bought throughout the years at Shin Jewelry. Excellent quality of service, great professionalism and true value.
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    User1510692 Sent on 01/17/2014
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    My husband purchased my engagement ring from Richie and it was absolutely beautiful. He and his family are lifelong customers of Shin Brothers, and when it came time to purchase wedding bands, of course we went to Richie. However, we completely put that task on the back burner, leaving him with only one week to come up with our rings. We went there and describe what we wanted. Not only did he create/get exactly what we envisioned, but also added our gifts for our ring bearer and flower girl ....ALL UNDER BUDGET!!! Every piece of jewelry was such amazing quality and absolutely beautiful! Richie worked with us to make sure we were happy! He is absolutely the best jeweler ever!!!
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    Shirley Sent on 09/17/2013
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    Richard and his staff are amazing!!!!!! my now husband, had my engagement ring custom designed and Richard did a beautiful job. I still stare at it everyday! My wedding band was made to match perfectly and I could not be happier. I will go to him for all my jewelry from now on!
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    Jenai Sent on 05/03/2012
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    We have been customers of Shin Bros. jewelers for many years. Their selection and quality is outstanding. If you don't see what you want, just let them know and they will get it for you. They will also custom design your jewelry for you. Everyone at the store is so friendly and helpful....definitely go see Richard and Margaret when searching for engagement and wedding rings.
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    Len Sent on 10/09/2014
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    We have been loyal customers of Shin Brothers for more than 20 years. we have always been happy with their product and there competitive prices.
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    Prashant Sent on 10/16/2014
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    I brought a Citizen watch for my daughters birthday. The Watch arrived on time before the birthday and was in excellent condition as a gift.The follow up from the merchant was prompt and timely.
    Thanks
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    User1867039 Sent on 10/16/2014
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    I purchased a small Superman insignia charm for my adult daughter as a remembrance of her dad. She and I would affectionately accuse him of "revealing his S chest" whenever he would swoop in to help someone in need, so I was ecstatic to find the lovely, little charm online. My daughter wears it frequently, especially when she needs to feel that her father is watching over her, and often receives compliments when she does. It's certainly not the most expensive jewelry item that she owns, but it is one of her most treasured pieces. And as a bonus, the customer service provided by Shin Brothers is exceptional!
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    Marsha Sent on 10/09/2014
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    I would definitely order from their website again. The order was delivered on time. The necklace was absolutely stunning. The picture on the website did not do it justice. Everyone I see asks me where I got my "heartbeat necklace".
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    Richard Sent on 10/08/2014
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    always a pleasure doing business with shin bros ! they are always friendly,pleasant and make the correct choices for their clients .i've been a customer for thirty years and i hope for many more thanks
    rich angileri
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    User1893748 Sent on 10/29/2014
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    I saw a specific ring that I liked in store, which I then ordered via email with a store rep. She ordered the ring and sent me photos when it arrived, but they did not look correct. I inquired and was assured that this was the correct ring. Upon pickup, it was not and I was not happy. However, the store owner was quick to respond and went to the factory in NYC to get the correct ring during off-business hours. In the end, everything worked out and I am happy.
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    User1877512 Sent on 10/21/2014
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    I purchased an Engagement ring from this place and the ring was perfect. We had the ring for one yr. My fiance has left the earth and now i dont want the ring. I took it back and they had the nerve to offer me $200 for the ring when i spent well over $5,000. Heartless people.
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    Lance Sent on 11/10/2014
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    The vendor lied about the model of the watch I bought my wife. Yes it was a Tag but it's the abosolute cheapest model they make, and not the model it was advertised as. I tried contacting them many time and the vendor would never contact me back.
    Liars and thieves!!!
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