Shin Brothers Jewelers Inc. Reviews

Shin Brothers Jewelers Inc.

Edison, NJ

4.8 out of 5 rating, 45 reviews

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4.8 out of 5 rating

4.8

Excellent

45 reviews

Recommended by 95% of couples

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Quality of service
4.8 out of 5 rating
Average response time
4.8 out of 5 rating
Professionalism
4.8 out of 5 rating
Value
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Flexibility
4.8 out of 5 rating

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Kaitlin Sent on 08/27/2019

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Great Company to Work With

One of our friends recommended this jeweler to my fiance for my engagement ring. None of the big-chain stores my fiance had visited would make a custom ring the way my fiance wanted it, but Shin Jewelers created a gorgeous ring at a great price exactly how my fiance wanted it. And of course I love it! We both ended up getting custom wedding rings from Shins as well, and they made a perfect match to my e-ring for me, and a beautiful Irish-inspired ring for my fiance. We'll definitely be returning in the future!

One of our friends recommended this jeweler to my fiance for my engagement ring. None of the big-chain stores my fiance had visited would make a custom ring the way my fiance wanted it, but Shin Jewelers created a gorgeous ring at a great price exactly how my fiance wanted it. And of course I love it! We both ended up getting custom wedding rings from Shins as well, and they made a perfect match to my e-ring for me, and a beautiful Irish-inspired ring for my fiance. We'll definitely be returning in the future!
Bonnie Sent on 08/26/2019

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the only jewelry store I shop at/recommend!

Got my engagement/wedding rings from Shin Brothers almost a decade ago and was so happy with the experience that Shin Brothers is now the only jewelry store I shop at and recommend.

My family has since purchased several rings and a necklace from this store (each piece continues to delight us and attract compliments), gotten our jewelry cleaned (from grimy to gleaming!), resized rings (both by adding beads and by soldering), and requested special custom orders (we gave Kim an idea of what we were looking for and she did research to procure incredible options, which went far beyond what we had imagined).

I always feel confident in the exceptional and prompt service at Shin Brothers, and feel truly taken care of by the knowledgable, professional, and friendly staff. You really get the sense that they take pride in providing the best service, sharing their expertise (Kim has several certifications, including in precious gems/diamond appraisal), and making sure that each customer walks away happy.

It goes without saying that the wide selection of jewelry (from classic and elegant to whimsical and edgy) is top-quality, eye-catching, beautifully designed, and priced fairly. I'd give this family-owned business 6 stars if I could!

Got my engagement/wedding rings from Shin Brothers almost a decade ago and was so happy with the experience that Shin Brothers is now the only jewelry store I shop at and recommend.

My family has since purchased several rings and a necklace from this store (each piece continues to delight us and attract compliments), gotten our jewelry cleaned (from grimy to gleaming!), resized rings (both by adding beads and by soldering), and requested special custom orders (we gave Kim an idea of what we were looking for and she did research to procure incredible options, which went far beyond what we had imagined).

I always feel confident in the exceptional and prompt service at Shin Brothers, and feel truly taken care of by the knowledgable, professional, and friendly staff. You really get the sense that they take pride in providing the best service, sharing their expertise (Kim has several certifications, including in precious gems/diamond appraisal), and making sure that each customer walks away happy.

It goes without saying that the wide selection of jewelry (from classic and elegant to whimsical and edgy) is top-quality, eye-catching, beautifully designed, and priced fairly. I'd give this family-owned business 6 stars if I could!
Jenai Sent on 05/03/2012

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We have been customers of Shin Bros. jewelers for many years. Their selection and quality is outstanding. If you don't see what you want, just let them know and they will get it for you. They will also custom design your jewelry for you. Everyone at the store is so friendly and helpful....definitely go see Richard and Margaret when searching for engagement and wedding rings.

We have been customers of Shin Bros. jewelers for many years. Their selection and quality is outstanding. If you don't see what you want, just let them know and they will get it for you. They will also custom design your jewelry for you. Everyone at the store is so friendly and helpful....definitely go see Richard and Margaret when searching for engagement and wedding rings.

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Mili Sent on 07/05/2019

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Top notch service!

Excellent customer service! I called the shop asking if I could come in and the lady said sure. As soon as I arrived I was attended to. I went here to get ring beads put in on my engagement ring. Everyone was friendly. I was told it would take about 40 mins to an hour but it was quicker than that which made me happy. The owner started to make friendly conversation with me as well. Top notch service and I will definitely return here for my jewelry needs. There were also 3-4 other customers who were there while I was, and all received the same treatment as me. Great place!

Excellent customer service! I called the shop asking if I could come in and the lady said sure. As soon as I arrived I was attended to. I went here to get ring beads put in on my engagement ring. Everyone was friendly. I was told it would take about 40 mins to an hour but it was quicker than that which made me happy. The owner started to make friendly conversation with me as well. Top notch service and I will definitely return here for my jewelry needs. There were also 3-4 other customers who were there while I was, and all received the same treatment as me. Great place!
Brittani Sent on 12/04/2017

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Richard and his wonderful team have done it again! Though I might be biased, Mr. Shin has been a part of my family for generations! My father knew him first, then my fiancée went to him for my engagement ring, and now we have the perfect wedding bands to complete our set! The entire team is professional, warm, inviting, and exceptional in their knowledge of the jewelry business. We were able to have our rings appraised for insurance purposes right in the same store! For our wedding bands, Michael, my husband, wanted to have engraving done on the inside of our bands for our wedding day with our initials and our wedding date; this turned out to be quite the challenge. Michael’s came out amazing and legible since he has a much bigger finger than I do, and even though I have a tiny 5.5 ring size… they managed to still put M&B (our first initials) with our wedding date of 10/07/2017. Whenever you visit, they are kind enough to clean your jewelry if asked. Anyone who is even THINKING about getting engaged this store is the first I recommend. He also has a wonderful arrangement of watches, and other jewelry that would be outstanding for any occasion! We love being a part of the Shin family. Thank you for being so wonderful and allowing us to show off your amazing artistry not only now, but for years to come. :)

Richard and his wonderful team have done it again! Though I might be biased, Mr. Shin has been a part of my family for generations! My father knew him first, then my fiancée went to him for my engagement ring, and now we have the perfect wedding bands to complete our set! The entire team is professional, warm, inviting, and exceptional in their knowledge of the jewelry business. We were able to have our rings appraised for insurance purposes right in the same store! For our wedding bands, Michael, my husband, wanted to have engraving done on the inside of our bands for our wedding day with our initials and our wedding date; this turned out to be quite the challenge. Michael’s came out amazing and legible since he has a much bigger finger than I do, and even though I have a tiny 5.5 ring size… they managed to still put M&B (our first initials) with our wedding date of 10/07/2017. Whenever you visit, they are kind enough to clean your jewelry if asked. Anyone who is even THINKING about getting engaged this store is the first I recommend. He also has a wonderful arrangement of watches, and other jewelry that would be outstanding for any occasion! We love being a part of the Shin family. Thank you for being so wonderful and allowing us to show off your amazing artistry not only now, but for years to come. :)
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Rupinder Sent on 03/30/2017

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Great Jewelry shop. I came here a few days before my wedding. I am very picky and picked a design they don't have in stock. They were willing to make it for me within a few days and worked with my budget. They are also very nice and don't try to squeeze you for every penny, something that is difficult to find on oak tree rd. I would highly recommend this place to picky brides on a budget.

Great Jewelry shop. I came here a few days before my wedding. I am very picky and picked a design they don't have in stock. They were willing to make it for me within a few days and worked with my budget. They are also very nice and don't try to squeeze you for every penny, something that is difficult to find on oak tree rd. I would highly recommend this place to picky brides on a budget.
Donna Sent on 12/17/2016

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I was in search of a white gold charm for my nephew's birthday. I searched everywhere in Boston and they were either too small or very over priced. I decided to look on line and found Shin Brothers website and the perfect charm. The price was very reasonable. It shipped out immediately, I was notified by email as well as given a tracking number. I just received it and am completely satisfied. Although I didnt buy a diamond ring, they treated me as if I spent a fortune and treated me with such professionalism. If I need anything else Shin Brothers will be where I shop first. Thank you very much.

I was in search of a white gold charm for my nephew's birthday. I searched everywhere in Boston and they were either too small or very over priced. I decided to look on line and found Shin Brothers website and the perfect charm. The price was very reasonable. It shipped out immediately, I was notified by email as well as given a tracking number. I just received it and am completely satisfied. Although I didnt buy a diamond ring, they treated me as if I spent a fortune and treated me with such professionalism. If I need anything else Shin Brothers will be where I shop first. Thank you very much.
Cindy Sent on 10/06/2016

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I got my engagement ring here. The stone is flawless! After the wedding I came back for resize my wedding band. It took me only several minutes. I am very grateful for professional and pront service. The best jeweler in NJ

I got my engagement ring here. The stone is flawless! After the wedding I came back for resize my wedding band. It took me only several minutes. I am very grateful for professional and pront service. The best jeweler in NJ
Samantha Sent on 11/20/2015

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My husband bought my engagement ring from the owner, Richard, and he immediately became our forever jeweler. He is the absolute best! He provided the best advice, from sizing and style to diamond quality. Both of our wedding bands were custom made and they are perfect :) The jewelers at Shin Brothers are honest, so helpful, and very reasonable with their pricing. It's nice to have someone in the industry you can count on!

My husband bought my engagement ring from the owner, Richard, and he immediately became our forever jeweler. He is the absolute best! He provided the best advice, from sizing and style to diamond quality. Both of our wedding bands were custom made and they are perfect :) The jewelers at Shin Brothers are honest, so helpful, and very reasonable with their pricing. It's nice to have someone in the industry you can count on!
Raka-Larissa Sent on 10/23/2015

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My husband purchased his wedding band from Shin Brothers Jewelers a few months before our wedding. We had a great experience buying it from here. The staff were all very friendly and pleasant to work with in choosing the right band. Secondly, they had a wide array of options to choose from in their catalogues. My husband already had decided that he wanted a cobalt steel wedding band, for which we were able to discuss the pros and cons with the staff in the store since they were knowledgeable about the different metals. It was a stress-free enjoyable experience, and everything was done within half an hour! The ring was shipped to the store and we were promptly contacted to pick it up. I would definitely recommend this jewelry store to anyone who wants a pleasant, affordable, stress-free experience in choosing and purchasing wedding bands!

My husband purchased his wedding band from Shin Brothers Jewelers a few months before our wedding. We had a great experience buying it from here. The staff were all very friendly and pleasant to work with in choosing the right band. Secondly, they had a wide array of options to choose from in their catalogues. My husband already had decided that he wanted a cobalt steel wedding band, for which we were able to discuss the pros and cons with the staff in the store since they were knowledgeable about the different metals. It was a stress-free enjoyable experience, and everything was done within half an hour! The ring was shipped to the store and we were promptly contacted to pick it up. I would definitely recommend this jewelry store to anyone who wants a pleasant, affordable, stress-free experience in choosing and purchasing wedding bands!
Linda Sent on 11/21/2014

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Shin Brothers was very accomidating to my needs when my husband was looking for an engagement and wedding ring for me. When I met Shin for the first time he was so nice and generous to me and my husband. If your looking for a ring go to him! He can customize any ring to your likings!

Shin Brothers was very accomidating to my needs when my husband was looking for an engagement and wedding ring for me. When I met Shin for the first time he was so nice and generous to me and my husband. If your looking for a ring go to him! He can customize any ring to your likings!
Nils Sent on 11/17/2014

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excellent web seller, interresting items and good prices

excellent web seller, interresting items and good prices
Maribel Sent on 11/10/2014

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Shin Brothers has been our jeweler for over 20years. They treat you like family and always make sure that your satisfied 100% If they don't have it they will make it for you. They are honest and very reasonable.

Shin Brothers has been our jeweler for over 20years. They treat you like family and always make sure that your satisfied 100% If they don't have it they will make it for you. They are honest and very reasonable.
Regina Sent on 11/05/2014

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Very easy transactions, service was wonderful.

Very easy transactions, service was wonderful.
User1903933 Sent on 11/04/2014

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Excellent and beautiful! Highly recommended!

Excellent and beautiful! Highly recommended!
User1895521 Sent on 10/30/2014

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This place was awesome. They make the best custom jewelry and will accommodate any plan or budget. The ring I had made was perfect.

This place was awesome. They make the best custom jewelry and will accommodate any plan or budget. The ring I had made was perfect.
User1895362 Sent on 10/30/2014

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Great team at Shin Brothers! Ask for Liz and be sure to be introduced to Richard. I've been a customer for over 25 years and would send anyone I know to their store.

Great team at Shin Brothers! Ask for Liz and be sure to be introduced to Richard. I've been a customer for over 25 years and would send anyone I know to their store.
User1895257 Sent on 10/30/2014

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Shin Brothers Jewelry were both professional and informative. when asked questions regarding the tem I ordered they were polite and very informative in regards to any questions I asked. They also sent additional items like a jewelry cloth to keep the finish on the tem I bought clean and looking good.

Shin Brothers Jewelry were both professional and informative. when asked questions regarding the tem I ordered they were polite and very informative in regards to any questions I asked. They also sent additional items like a jewelry cloth to keep the finish on the tem I bought clean and looking good.
User1890955 Sent on 10/28/2014

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Excellent seller! Good price and fast shipping. Will buy more from them.

Excellent seller! Good price and fast shipping. Will buy more from them.
User1890429 Sent on 10/28/2014

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Excellent watch at a very good price (even with import duty). Very fast delivery.

Excellent watch at a very good price (even with import duty). Very fast delivery.
User1886924 Sent on 10/26/2014

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Wide variety of high quality jewelry at affordable prices. World class customer service from small repairs to designing custom made one of a kind items.

Wide variety of high quality jewelry at affordable prices. World class customer service from small repairs to designing custom made one of a kind items.
User1881765 Sent on 10/23/2014

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I first learned about Shin Brothers when my daughter purchased some stackable rings for me for Christmas. She was a little nervous since the order was done through Amazon but the rings were so nice and received so quickly. For no special occasion I ordered more for my self a few months later. The quality and price could not be better and the folks at Shin Brothers were so nice and easy to work with, I would definitely return there for my jewelry purchases.

I first learned about Shin Brothers when my daughter purchased some stackable rings for me for Christmas. She was a little nervous since the order was done through Amazon but the rings were so nice and received so quickly. For no special occasion I ordered more for my self a few months later. The quality and price could not be better and the folks at Shin Brothers were so nice and easy to work with, I would definitely return there for my jewelry purchases.
User1877721 Sent on 10/21/2014

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Shin Brothers has top notch service and quality jewlery. We have never been disappointed.

Shin Brothers has top notch service and quality jewlery. We have never been disappointed.
User1877562 Sent on 10/21/2014

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This is an amazing jewelry store. I purchased a previously owned watch; the quality was impeccable. The warranty was outstanding for a previously owned piece. At one point, I dropped the watch; the crystal broke. I contacted Shin Brothers and requested they repair the watch. I mailed the watch to them and the turn-around time was amazingly fast. I am so appreciative to be able to conduct business with a reputable and reliable company

This is an amazing jewelry store. I purchased a previously owned watch; the quality was impeccable. The warranty was outstanding for a previously owned piece. At one point, I dropped the watch; the crystal broke. I contacted Shin Brothers and requested they repair the watch. I mailed the watch to them and the turn-around time was amazingly fast. I am so appreciative to be able to conduct business with a reputable and reliable company
Nario Sent on 10/19/2014

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We have been customers for the last 20+ years. All employees at Shin Brothers are pleasant and very knowledgeable. Mr and Misses Shin are great people and very very fair. We will not shop for jewelry anywhere else.

We have been customers for the last 20+ years. All employees at Shin Brothers are pleasant and very knowledgeable. Mr and Misses Shin are great people and very very fair. We will not shop for jewelry anywhere else.

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