Shenandoah Valley Golf Club Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
66 reviews
Recommended by 96% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.7 out of 5 rating4.7
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Flexibility 4.8 out of 5 rating4.8
Awards
66
+35
User photos
Weddingwire
4.8/5
66 reviews
Google
4.4/5
426 reviews
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Featured
Samantha Sent on 07/16/20224.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Best in The Shenandoah Valley
We got married at Shenandoah Valley Golf Club on June 11, 2022 and it was an overall great experience. There are two houses on property that you can rent to get ready in and both provide opportunities for great getting ready pictures. There are two ceremony sites and both are beautiful. We got married on the one with a concert pad. Originally there was a fence that blocked the parking lot, but due to an accident the fence feel down. The venue is not replacing the fence, but instead having natural greenery grown up to block the parking lot from view. We believe this resulted in even better pictures than if the fence still would’ve been there! The wedding coordinators there are great to work with and very flexible. The biggest highlight of having your wedding here is the FOOD! Our guest are still raving about how good dinner was. We are so glad we had our ceremony and reception here. Compared to the other venues we looked at and have attended weddings at, this one is by far the best in the Shenandoah valley!-
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+13 photos
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Melanie Sent on 07/03/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best Team Ever
If you are looking for a unique place to host a beautiful and memorable wedding, look no further. This place has a wonderful team who absorbs your stress and ensures that every step you take towards your wedding, is more than just perfect and exceeds your expectations. Aside the view, the location, and the amenities, Jennie, Janet, and Kim will meticulously take care of you, and bestow the time and effort you deserve. -
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Darian Sent on 07/13/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Service, Food, & Views
For our wedding, my husband and I were looking for a full service venue with great food, flexibility to personalize, and views of the mountains. We found that and so much more at Shenandoah Valley Golf Club. The staff are professional, kind, and understanding. When we had to postpone just two weeks away from our original date because of COVID, they were so understanding. From booking, venue tours, event setup, and coordinating execution on the day of, Janet Maucione (Events & Catering Coordinator) was professional, responded quickly to my questions, and truly cared about our vision for the wedding day. When any minor hiccups arose, she was quick to help us find a solution. Whenever I came up with a new idea, it was never no - just how can we make that happen. I'm so glad that we were able to finally get married at SVGC on June 19, 2021.
The staff were friendly and attentive. They worked well with my other vendors. The views of the mountains are gorgeous! Guests are still raving about the portions and taste of the food. Being able to stay onsite the night before and of the wedding was so convenient. My husband, the groomsmen, and other family members also loved being able to golf the day of the wedding. The course is so well cared for!
This is a premiere venue in the Shenandoah Valley for anyone looking for their dream wedding with mountain views, great food and drinks, and an awesome event team that cares about YOUR day. -
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Nicole Sent on 01/12/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Customer Service
A lot of aspects of my "perfect day" did not end up so perfect. The venue, however, was one of the things that was! Booking was super easy and Janet was very responsive with any questions I may have had. The tasting was fantastic and made me confident that my meals would be delicious on the big day. Not having to set tables or clean up dishes at the end of the night was so helpful, and having a cottage right on site that my husband and I could walk to was a huge luxury! If you are looking for a venue that will work with you to make your day perfect, Shenandoah Golf Course is a safe bet. -
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Jessica Sent on 09/01/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience
Janet and her team are amazing. They were welcoming and friendly from the very beginning. She made the whole planning process easy and worked well with my wedding planner to make the day go by smoothly. The location is beautiful and the Fairview House was the perfect location to get ready in. Overall, great experience with Shenandoah Valley Golf Club! -
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Megan Sent on 01/09/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
All I could have asked for!
My experience with Janet and her team was such a wonderful one! I had a vision for my wedding and they saw to it that it was done. The day of my wedding went without any hiccups. The food was great as well!! All of my guests commented on how nice they were and what a good time they had! I'm so grateful!! -
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Mary Sent on 11/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stress-free
I was looking for a venue that would be beautiful and stress-free. SVGC was the perfect location. Janet and her staff are experienced without being pushy, and the facilities are absolutely perfect for a wedding. The dance floor is a permanent part of the architecture, the seating is far enough removed from the dancing that guests can still have conversations, the coat closet was the perfect spot for the photo booth and the restrooms are well-maintained. This venue has plenty of space for everything. I have nothing but positive feelings about our daughter's wedding and would book this venue in the future. -
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Jackie Sent on 11/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Venue & Staff
We loved every second of our wedding, and that was largely due to the staff and service at Shenandoah Valley. Janet and Rhonda were so amazing to work with, and were so responsive throughout the entire planning process. We even changed up their usual floor plan to bring in a second stage and dance floor, and they were so flexible and accommodating to our vision. We had our ceremony outdoors, which was such a beautiful location, and it was so convenient having the Fairview House for all of us to get ready in (ladies upstairs, men downstairs!). Food was delicious, staff were kind and professional, and Janet worked so wonderfully with all of our other vendors. If we could do it all over again, we would choose Shenandoah Valley every single time. -
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Cody Sent on 11/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Could Not Be Happier!
We cannot say enough nice things about Janet, Chef Dan and the rest of the team at SVGC. They made everything so easy! Janet is such a considerate person, even with our last-minute scrambling, she was always responsive and helped us think through every aspect of our day.
Plus, THE FOOD! Oh man. So many people told us how much they loved the food. Definitely try the mac n cheese during your tasting! Once you do you will not be able to resist - and your guests will love you for it :)
The view out the back is beautiful, there are ample facilities for your wedding party to prepare, and restrooms for your guests to use at the reception. We live in the DC area, so SVGC was a little out of the way for us, but we are so happy we chose this venue for our wedding. So many of our married friends come away with minor quibbles about things they wish had gone different - but Janet and the team were so on top of things, we cannot imagine being any happier. Thanks again! -
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Autumn Sent on 09/05/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
All Around Amazing
We got married on Aug 10, 2019 at Shenandoah Valley Golf Club and CANNOT say enough amazing things about their venue. Beginning to end everything went flawlessly. Janet is AMAZING, to say the least. She is so great about responding in a timely manner to literally ANY question you may have! She is so on top of everything from start to finish. The venue is beautiful and the facilities are amazing! Everyone loved the food; including my husband and me! We did the fun food stations because we are not super fancy people and just wanted to give our guests what ANY person would like! They were so professional and made sure the wedding was exactly what we wanted! I couldn't have asked for a better venue. From the moment I walked onto the property I knew it was the venue for me! It's actually kind of sad that the day is over because I would do it all over again, and choose SVGC every time. -
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Hollie Sent on 08/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible space, attentive staff, amazing food!
Everything from beginning to end was so easy and simple with SVGC. Janet readily answered all of my questions, and offered suggestions when I needed them. The day of the event was flawless! The staff was so attentive and helpful. My guests to this day are still raving about how delicious the food was and how beautiful the space was! SVGC made my wedding easy, elegant, and stress-free! -
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Rosanna Sent on 05/20/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most amazing day!!
We were totally impressed with the attention and professionalism that was shown to us by the staff at Shenandoah. From the beginning planning stages, food tasting (which was phenomenal) to the final day, the staff was willing to work with us and accommodate us. Specific praises to Janet Maucione, who was the calm in our storm. She kept us on track and made sure that all our questions and needs where taken care of. Her words to me, as the mother of the bride were "breath". She went out of her way to make our day super special and we will be forever grateful. -
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Terry Sent on 05/17/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Shenandoah Valley Country Club
Spectacular and special in every way! Thanks to Janet and her very attentive and capable staff. They worked with us to meet out budget goals and create a wedding reception individually tailored to the bride and groom. I highly recommend Shenandoah Valley Golf and Country Club-
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+2 photos
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Kristin Sent on 12/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Happy to Accomodating
Richard and Janet were wonderful in helping us arrange a perfect wedding! When the day came and it was raining and very cold (was supposed to be outside), Janet called me the morning of the wedding and said they would set us up inside. Everything went smoothly! They are fabulous and have a wonderful staff! -
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Aimee Sent on 11/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect setting and awesome coordinator
This was the second wedding reception that my family hosted at the Shenandoah Valley Golf Club. We were so impressed with the professionalism and expertise of Janet, that we felt confident through the entire planning process. We met with her in the summer, scheduled a tasting a few weeks later, and kept communication over the next several months as questions came up. She was always responsive and offered honest suggestions. The panoramic view of the Blue Ridge mountains was wonderful for guests and the space inside allowed for enough room to eat, circulate, and dance. And to have a cookie table! They were very flexible with our suggestions including running the fireplace on the cold November day and working with us to provide a signature cocktail. Janet and her staff went out of their way to make sure that our reception was everything we wanted it to be for our guests and for us. -
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Julie Sent on 07/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience, made the whole process easy and stress free! -
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Sarah Sent on 06/09/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We loved everything! Thank you so much for making our special day magical! -
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Shannon Sent on 05/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We chose Shenandoah Valley Golf Club because of my husbands love for golf and because him and his father were members there. After meeting with Janet, we were for sure that the venue was perfect for us. They have a great selection of food and beverage packages for the reception and the location they have for a wedding ceremony is amazing! I loved being able to have an outside wedding and not have to walk in grass! Janet and Ashley were very helpful and thorough throughout the entire process. The entire venue is beautiful but not overly priced in my opinion, which makes it perfect for those who may have a smaller budget. Highly recommended! -
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Desiree Sent on 05/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This place was AMAZING! The location is beautiful and from the beginning we knew that was the right place to have our special day. The venue is gorgeous and the view is extraordinary. The staff (specially Janet), were perfect and very easy to work with. The food was great and a very good quality. We highly recommend it. Thank you for making our day the best that it could be. Desireé & Pedram -
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Megan Sent on 04/26/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Shenandoah Valley Golf Club was the perfect place for our wedding. The view is outstanding, we got tons of compliments on our food, and there was plenty of room for both dining and dancing. Janet and Ashley are super responsive, very professional, and very friendly. They were very helpful throughout the whole planning process, and helped things run smoothly day of. Bonus if you book the Fairview House so you and the future spouse have a convenient and beautiful place to get ready day of and spent the night at after the wedding. I honestly cannot say enough good things about SVGC and would HIGHLY recommend it to anyone. I honestly think it’s a steal for the price we paid compared to other venues we looked at. -
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Kevin Sent on 12/09/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Shenandoah Valley was a perfect place for our wedding reception. It is a beautiful setting, but the service is even better! They really know how to do a reception right. Janet was amazing to work with in planning the reception. She takes care of all the details and is very responsive to any questions. They were very accommodating to our requests and everything went very smoothly on the day of the event and everything leading up to it. We highly recommend them for receptions and other events! -
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Ching Sent on 11/21/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This is a georgeous facility for wedding. They have awesome view of golf course for reception area, all our guests enjoy this facility. The staff and services were excellent and manager Janet is so professional, friendly and easy to work with. We are very thankful to have our wedding at this golf club.
Thanks again!
Fred -
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Nicole Sent on 11/07/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding was elegant and tasteful. The staff was very flexible, because we had to move it inside last minute. -
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Danielle Sent on 11/05/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough good things about the staff at SVGC! We got married on 9/16/17 and the wedding was better than anything I could have ever imagined. We booked the venue a year in advance and Janet was extremely helpful in that entire time leading up to our wedding; answering my questions in a timely manner, providing suggestions based off of her experiences with so many other weddings, and she was just so accommodating and friendly. She was an absolute joy to work with! The execution the day of the wedding was flawless! My guests continually rave about how everything went off without a hitch. The staff made sure that we stuck to our timeline and they were all was so professional and friendly. And the food! I still have guests reaching out to me to tell me that the crab cakes were the best they have ever had. All crab and no filler! Everything was delicious!
What I love most about using SVGC as our venue is that it was truly a one-stop shop and made wedding planning so much easier. They have both a ceremony and reception site, they take care of the catering (food and alcohol), they already have the tables, chairs, plates, linens, etc. so you may not have to rent anything, it’s a picture perfect location nestled in the valley with mountains in the background, and not to mention the Fairview House was the perfect place for the bridal party to get ready the day of the wedding. We rented the house for the weekend and my groom and his groomsmen all spent the night there the night before the wedding and then the day of the wedding, they stayed downstairs and me and my bridesmaids stayed upstairs and got dressed. Not to mention that after the wedding, my parents even stayed at the house. It was so convenient!
So if you’re looking for your wedding venue, look no further! It’s everything you could ever want and more!-
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+6 photos
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Brittany Sent on 11/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Janet was so amazing to work with for planning our wedding. She reviewed every detail prior to our wedding and followed through on the day of. She was quick to respond, very professional and had excellent recommendations! I loved how the venue included everything - our wedding ceremony, area for us to get ready in, cocktail hour, reception, food and beverage included at a great price and easy to access for guests. Looking back now, I would do it all over again at Shenandoah Valley Golf Club! They also have a new planner Ashley - who is awesome! She knows her weddings, is highly motivated, and has such unique ideas! -
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Angela Sent on 10/24/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This venue is GORGEOUS, spacious, and the food was delicious as well! -
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Alexis Sent on 10/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Shenandoah Valley Golf Club helped to make my wedding perfect! The setting is picture perfect! Janet and her team were amazing to work with, they answered every question and helped plan the entire day! The chef is fantastic, which was very important to me, all of my guests were thrilled with their appetizers and meal. The price is unbeatable. I would choose Shenandoah Valley Golf Club all over again! -
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Frances Sent on 09/23/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Janet and her team were amazing. She did all the hard work and heavy lifting, leaving me to enjoy my wedding without worrying about a thing. She orchestrated everything so smoothly, and I am so grateful. Her team was amazing, and I am so grateful to all of them! Thank you!!!!! -
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Stephanie Sent on 08/22/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent venue! Janet is the best! -
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Emily Sent on 08/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Janet at the Shenandoah Valley Golf Club was absolutely the BEST! She worked with us from the start accommodating our every need with our large wedding party (about 230 guests) and our budget. She was constantly in communication with us about what needed to be done and how to get things ready for the big day. Not only was the venue gorgeous, but it still made our large wedding feel small and intimate, fitting everyone perfectly with space left to spare! The dance floor is fabulous if you want to have everyone out there, but it also doesn't look bare if just a small amount of guests are up dancing. We had a photo booth, which was placed in the coatroom (perfect fit!) and there was lots of space for decorations and guestbook etc to be placed throughout the venue. The house on the venue was perfect for both team bride (upstairs) and team groom (downstairs) to get ready in without seeing each other or even really hearing each other. The venue provides lots of spots for great pictures, we were married outside of the house on the property and it was beautiful! The food was also delicious and there are many options to choose from (even an ice cream sundae bar for dessert!). Janet was also there to help us, our bridal party, family, and guests throughout the entire wedding, making sure everything was running smoothly ceremony to reception, and that everyone had what they needed to enjoy the night! The Shenandoah Valley Golf Club and Janet made our day/night the special event that it was and we are grateful to have worked with such excellent people! If you have any other questions or want to hear more please feel free to email us at emjay892017@gmail.com. -
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Debbie Sent on 05/31/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Janet and the staff at SVGC were amazing. Everything went according to our timeline, the food was excellent, and the staff was professional and on point the entire evening. Our guests commented that the reception was First Class. Thank you Janet and staff for making our special day the Best Day Ever !! -
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Kristinna Sent on 02/11/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our beautiful winter wonderland wedding reception was help at SVGC. I cannot express how much gratitude my husband and I have for Janet and her whole team who made our wedding reception seamless. She was so quick to respond to anything I needed during the year between the contract and our event. We had many complicated and unique details, and the whole staff made every single detail possible. I would recommend this vendor to anyone in the Shenandoah Valley for a beautiful wedding in the mountains. -
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Andra Sent on 12/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Janet was amazing!!!!!! We found her to be knowledgeable, professional, and overall just wonderful to work with. I would recommend her (and already have recommended her) without hesitation.
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User2436231 Sent on 11/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent location, venue, staff and organization!!!!!!!!! Our Rotary Club uses SVGC for our major events and we could not be happier with the service and product they deliver. I HIGHLY suggest that you use them. -
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User2430553 Sent on 11/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our event was not a wedding but an annual gala with dinner and a silent and live auction and social time before dinner. Our free clinic supporters and guests thoroughly enjoyed the evening. The food was excellent, the servers were very professional, the room is beautifully decorated, and the management staff are very well-organized and flexible. SVGC is a first-rate venue. I highly recommend them. -
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Lori Sent on 11/12/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Shenandoah Valley Golf Club was the perfect place for our fall wedding! We had our ceremony in front of the Fairview House, which we were able to rent out and use for the bridal party to get ready the day of the wedding. It was great knowing that we also had a back-up plan to move the ceremony indoors (inside the Fairview Ballroom) in case it rained or got too cold.
We had around 100 guests and I loved that the Fairview Ballroom was big enough that people wouldn't feel too cramped our crowded. Many of our guests commented on how good the food was, and loved being able to go out onto the terrace during cocktail hour and take photos with the gorgeous foliage in the background. Janet Maucione, the onsite wedding coordinator at the golf club, was fantastic every time I interacted with her. She answers all of my questions and was fast to respond to all of my e-mails. She helped pull everything together and it all went off without a hitch.
I really can't say enough great things about Janet and the entire staff at SVGC. They really went out of their way to make sure that our wedding day was perfect. I feel like compared to the other venues in the area, SVGC was definitely the best value. I would definitely recommend SVGC to anyone looking for a wedding venue! -
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User2419623 Sent on 11/10/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were so extremely pleased with Shenandoah! Janet provided the absolute best service and catered to our every need. She always had an answer to our many questions, and was so quick to respond to any email or phone call! The venue itself is STUNNING. We had a beautiful, colorful backdrop for all of our bridal party photos. The venue itself is so classy. The staff is incredible. The inside is so beautiful that we hardly had to bring decorations because they had such beautiful furniture and art that fit perfectly with our reception. People could not stop raving about the incredible food and service. The chef was amazing and made us feel so taken care of during our tasting and on the day of. The dance floor is HUGE and allows for plenty of dancing room. So much so that EVERYONE was on our dance floor by the end of the night! Highly recommend JD from DJ Connections. My husband and I could not have asked for a more perfect wedding location. -
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Liz Sent on 11/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding reception here and it was the best decision ever. From the beginning Janet was there for us with answers and helped plan things along the way. She was very patient with me when I was behind getting answers and always kept me calm and stress free. On the day of the reception, we had some last minute add ons that Janet handled with grace and kept everything together. From the food to the location, all my family and friends enjoyed every last minute. The view is amazing and wonderful places for photos. -
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Cynthia Sent on 11/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Janet was wonderful to work with, and went out of her way to ensure that everything went as we wished. All of her recommendations for food and logistics worked beautifully. Her experience, professionalism, and willingness were top notch. -
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Nancy Sent on 11/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Rotary club has held fundraiser events at SVGC for a number of years. Some of the best people to work with when planning an event. Very customer oriented, professional, and they care about the success of the event which is evident in all interactions. -
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Laura Sent on 09/07/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We love Shenandoah Valley Golf Club!
*Beautiful well-kept grounds, ceremony space and ballroom with an exquisite view
*Amazing staff - friendly, knowledgeable and helpful coordinators who helped us with every detail; a chef who has a true passion for cooking interesting and delicious meals; a caring wait staff who made sure my husband and I had warm food to eat on our busy night ;)
*A well-oiled machine where all vendors work together as a team to provide a seamless experience (use the list of "Suggested Vendors" and you will not be disappointed)
We looked high and low for a venue that was convenient and reasonably priced and we are SO happy we found SVGC. We are so thankful that SVGC provided us with a fantastic experience that we will remember for the rest of our lives!! -
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Brittina Sent on 06/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used this vendor for our wedding and it was absolutely amazing! The food was great, the view unbeatable, and the staff friendly and helpful. Janet, the event coordinator, helped us with nearly every detail of planning and was receptive to our thoughts and suggestions and was truly a part of making our wedding a spectacular event that we would relive over and over if we could. -
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Cara Sent on 05/31/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Janet and her staff did everything we could have asked for to make our wedding day special. They were flexible and always willing to meet with us to go over details and answer our questions. Janet worked with us to make sure every detail was set for our special day and nothing was missed. The food was delicious and there were so many compliments the day of and after about how beautiful everything was on our special day. We couldn't imagine a more perfect venue to host our wedding. -
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User2118218 Sent on 05/04/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff really takes away a lot of the stress from wedding planning because of their flexibility and professionalism. Janet was a pleasure to work with from the very beginning. Our food tasting was fantastic and we had a hard time narrowing down to 2 choices for our plated dinner. The venue is absolutely stunning. Highly recommended. -
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User2007862 Sent on 01/13/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding day was amazing thanks in part to the help of Shenandoah Valley Golf Club and their on-site coordinator Janet. During the event and months leading up to it, Janet was very responsive and easy to get a hold of. She kept accurate detail of all our requests and the night ran smoothly. The food was delicious and setting was beautiful. We also made use of the Fairview House overnight and enjoyed the convenience of remaining on site the night before. It was also nice having the house the day/night of our wedding as a place to store our gifts and decor overnight so that no one had to worry about transporting it the night of the actual event. Best part was that the catering and alcohol were included in our overall venue price which helped limit the amount of vendors we needed to keep track of and pay when all was said and done. -
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Laura Sent on 11/11/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
First of all, the view at the Shenandoah is unmatched by any venue in the area. All of our guests loved the views from the balcony of the valley on a beautiful fall day. The food was outstanding (so many guests told us the lamb was the best they had EVER tasted) and topped only by the incredible service that Janet (the incredible event manager) and her team offered. They completed all of the setup (no need for a wedding coordinator), and everything was beautiful. The first time we saw all of our details (decor, pictures, etc.) was when we arrived at the reception, and it was perfect.
We live out of state, and they were able to accommodate our busy travel schedules for both the site visit and food tasting. Plus we had some special requests when it came to food and beverage, and Janet went the extra mile to help us find the right wine while Chef Kelly adjusted the entree selections to our needs.
Our wedding was a destination for most of our guests, and they got a great view of the Virginia countryside and a taste of southern hospitality. Spectacular venue. -
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User1894316 Sent on 10/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The venue is beautiful. We had both our wedding ceremony and reception at Shenandoah Valley Golf Club. The outdoor space is stunning for a wedding ceremony, with the historic Fairview House as the backdrop for your special day. The banquet room is spacious and beautiful, with a lovely terrace overlooking the mountains. The room had tons of space for guests to enjoy dinner, as well as a very large area for dancing. (Unlike some places, that put a tiny removable dance floor in a ballroom-- half the room at SVGC is wood floor, perfect for dancing!) Everyone complimented the venue.
Also the FOOD was amazing. Our guests said it was the best food they had ever had at a wedding. Some even said it was the best steak they had ever had, period.
Highly recommended!! -
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Meghan Sent on 06/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Janet and Rhonda were so helpful and made the entire day run so smoothly. It ended up storming and raining all day and they were quick to get everything set up inside for us. The views from the reception room were amazing and the house they had on the property was perfect for everyone to get ready in. Even the food was amazing. -
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Cierra Sent on 05/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The views are breathtaking!!! Beautiful venue!!! Janet was great to work with! She answered all my question and was so helpful the day of the wedding. -
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User1624749 Sent on 05/19/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Janet was great to work with. She answered all my questions and made planning my wedding at Shenandoah Valley Golf Club so EASY!!! -
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Amanda Sent on 10/24/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So I had looked a several venues before coming to Shenandoah Valley Golf Club, but when I saw it I immediately knew it was the one I wanted for my wedding. The ballroom is large and easily accommodated our 215 guests. The Fairview House was perfect for the wedding party to get ready in, we started at 10am and the ceremony wasn't until 4:30pm. The food was FANTASTIC (I still have friends and family members commenting on how good the food was). The scenery around the clubhouse is beautiful and made our photos even better. Janet was wonderful; making sure we knew how things were progressing, what time it was, when it was time to cut the cake, everything. I was so happy with everything at the wedding, it was absolutely perfect and if I had to do it over again, I would still choose Shenandoah Valley Golf Club! -
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Jacinta Sent on 08/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome Venue! Great service, great price - so beautiful inside that I scarcely had to do any decorating! They had the most immense dance floor, and every guest I talked to asked me where I had managed to find such a beautiful venue! Janet was so easy to work with and accommodating and even helped us get down the aisle! Would highly recommend! -
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Karen Sent on 09/27/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got married at Shenandoah Valley Golf Club on September 4, 2011. Everything was perfect and I could not have asked for a better day. The venue itself is gorgeous with views of the golf course and the Shenandoah Valley. The staff, especially Janet were amazing. They handled every detail. The food was awesome. Every single guest has commented on how amazing the venue and food were. My only wish is that I had slowed down for a minute to soak it all in. The prices were very competitive and we were able to have a wedding with 140 people for a very affordable price. Not one complaint! -
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Renee Sent on 07/19/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff at Shenandoah Valley Golf Club were incredibly helpful. The food was amazing and the views stunning. It also made for great outdoor pictures. -
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Diane Sent on 10/31/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
The food is very good!! Janet is very easy to work with and the venue is lovely!! I got all the reception supplies to her as did the vendors I was using and they had it all set up exactly as I had envisioned it! The use of the Fairview House was really convenient if you are having the ceremony there. The only reason I gave the 4 1/2 stars for flexibility was that we had a very windy, chilly day and we had to decide several hours before the ceremony if we were going to use the back up plan of having it indoors. I wish the decision could have been made a little closer to start time. -
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Kelsea Sent on 10/25/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
We were absolutely thrilled with the team at SVGC for our wedding. All of the staff were very professional and responsive. Janet was quick to respond and stay in touch throughout our planning process and any questions we had were answered within 24 hours.
We highly recommend SVGC to anyone looking for a great venue to host an event, especially a wedding!! -
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Alaina Sent on 06/30/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
All the staff was a pleasure to work with. The venue is beautiful and it definitely worked out that they provide a 'plan B' for rainy days. The inside venue ended up working out better than I thought. As long as you work closely with Janet (the event manager) and keep her up to date on all planning, she will help to keep everything as stress free as possible. -
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Meredith Sent on 07/28/20144.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Janet at SVGC was terrific! On the day of the event, I didn't have to think about a thing except enjoying the day because they had everything taken care of. They are very flexible and understanding. The food was delicious and there are a lot of options. We had a rowdy crowd which worried me, but despite the party people, they accommodated all of the spills!! -
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Rhonda Sent on 10/24/20174.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
So happy we went with SVGC! Staff was organized, professional and friendly. I didn't have to worry about a thing during the reception, as the venue coordinator kept everything running smoothly and on time. The venue is beautiful inside and out, and we had a wonderful time. Couldn't have asked for a better experience! -
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Kayleigh Sent on 10/10/20184.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had my wedding at Shenandoah Valley Golf and it was absolutely amazing. Our food was phenomenal, the weather was perfect, overall it was a fantastic day. -
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Corrie Sent on 05/11/20184.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Listen to your heart! Go to the venue and lay out where you want everything first -
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Rachael Sent on 12/02/20154.5 out of 5 rating4.5
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
Both Janet & Rhonda were great to work with. They both were very helpful and very responsive to emails. Everything was exactly how I requested, even with changes I had to make throughout the planning process. Everyone loved the food. Beautiful location. Would definitely recommend. -
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Dana Sent on 10/31/20113.6 out of 5 rating3.6-
Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3.5 out of 5 rating3.5
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Value 4.5 out of 5 rating4.5
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Flexibility 3 out of 5 rating3.0
We planned our wedding in only 4 months, and SVGC was very helpful in the inital planning process. We had both the ceremony and reception indoors in their banquet hall on October 29, 2011. The location is stunning and spacious. They catered the reception and the food was a huge hit. We ddecorated the venue ourselves, but it didn't need much! The cherrywood dancefloor is awesome.
Our only concern was the attitude of some of the staff. When it came to the day's events, my untraditonal vision did not match the traditional views of the staff, and some rude comments were made. My entire bridal party were put-off by their attitude.
All in all, it turned out to be a great day and the ceremony and reception were beautiful. -
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James Sent on 11/04/20251.6 out of 5 rating1.6-
Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 2 out of 5 rating2.0
Not reccomended for a private wedding
So, this review might be long, but if you’re considering having your wedding at Shenandoah Valley Golf Club (SVGC), it’s worth a read. My husband and I live in Hawaii, so we knew having a wedding in Virginia would be a bit more complicated than usual. However, after speaking extensively with Jen, the manager, and after my maid of honor went to check out the place, we were confident we were in good hands. Well, Jen left soon after we signed our contract, which in hindsight was a red flag, but we contacted the new management to ensure our contract (and discount) remained valid. There was a lot of miscommunication and a lot of stress but finally Tracey took over and ensured us that they were there to help make our day everything we wanted. Tracey was so friendly and good at communicating, and we were able to setup an in-person visit in May when we were in the area. We questioned getting a day-of-coordinator and were told their team are day of coordinators so it was not necessary. The venue itself is gorgeous, the ballroom is beautiful, and the food by Chef Dan is absolutely incredible.
We made decisions based on everything that was offered in our contract, including two houses on site that our whole bridal party was going to be staying at. This was extremely important to us as we rarely get to see our family and friends living so far away. Our plan was to have the guys get ready at the Fairview House and the girls get ready at The Cottage to avoid seeing each other the day of. Unfortunately, the modern second house (The Cottage) was no longer available due to renovations, but after expressing how disappointed we were, the other house was offered to us at no charge for our whole stay. We debated on just staying at the hotel, but ultimately the money we would be saving (after spending so much on the venue) was a no brainer. The Fairview house is a historic property, so understandably it is going to be dated, but we would never stay in the house again (even for free). The convenience of being located right next to the ballroom was fantastic, but it looked as if it was not cleaned in years. There were dead bugs everywhere, the windows were disgusting, and we had to be as careful as possible with my white dress on the dirty floor.
Our wedding was on October 3rd and there was a huge golf tournament with golfers everywhere, but we were promised that the tournament would be completely done by 3 pm, one hour before our ceremony. That did not happen. Not only were golfers and staff close by for our first look (which was distracting), there was a giant group of guys on the back patio with clear views of our ceremony. As guests arrived at the ceremony, during processional music and announcements by our officiant, the guys could be heard. Many guests commented and questioned what was going on. My husband was also being hollered at as he walked down “Don’t do it” and “There’s so much more to live for”, etc. All jokes, but not something you want to hear on your wedding day from a bunch of strangers. Even as we were standing at the altar, the golf tournament group was making announcements over a loud speaker. At the very least, staff at SVGC should have told them to stay quite during the ceremony, which literally lasted 10 minutes. We are just hoping our wedding video comes back with no hollering or golf announcements in the background.
Although the bridal party was told they would be cued when to walk, they were left with no instructions. Golf carts were provided for guests needing assistance, but unfortunately that even fell short and some guests did not feel prioritized. It felt as if there was little to no coordinating the whole day, but thankfully during the reception our DJ Rick Rohn took over and saved the day. So many promises were made and broken, like special sides of mac and cheese served to just my husband and I because we were having trouble deciding on a side. Yes, it’s something small, but as a couple who have an unhealthy obsession with mac and cheese, this is one of many things we were really looking forward to that we did not get to experience.
Yes, it’s a golf course, so golfers are expected, but as a venue that offers wedding services, we expected more privacy, more coordination, and much more professionalism. If you’re looking for a private space to have a wedding, which I would image most people are, this is NOT the place. This venue is a public golf course and although many promises were made to ensure our day was private and went smooth, we are left looking back at how much better our day could have been at a different venue. Our day was very special and all of our guests enjoyed themselves, but we were very disappointed with SVCG on the day of the wedding.
Overall the two stars goes to the venue itself, not our actual day, which was made much better because of our other vendors, our hardworking bridal party and family, and all the effort we put into making our day special. -
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Emily Sent on 05/06/20251.6 out of 5 rating1.6-
Quality of service 1 out of 5 rating1.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 1 out of 5 rating1.0
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Flexibility 2 out of 5 rating2.0
Would not recommend
My now husband and I had been working with SVGC for some time since we shifted our wedding date out a year. The previous administration here we were fine with, although there were some clerical errors made in our favor.
Once the new administration team came on board they said she could not find our original contract, which is not necessarily on them. We had several communication issues, they started changing policies, we were supposed to get the cottage and then they started doing renovations on it and thought the equivalent would be a hotel room, so many things were forgotten in communication, it just became too difficult to communicate with them that we hired a day of coordinator. I’m skipping a lot of details to really just get this over with, but if you for whatever reason choose to book your wedding here, make sure you have everything in writing but even then it still may difficult to keep things honored because of “new policies” and changes. Even though I made a seating chart for my wedding, the chairs were set up wrong the day prior in the wrong spot my day of coordinator communicated to them. Family and the groom had to step in to help, I didn’t see them trying to fix the chairs when it was their job to do so. I will say the food was delicious after I gave my feedback to the Chef, he did amazing!! Really disappointed that we feel this towards the venue that hosted our wedding but we are relieved to be finished working with SVGC. -
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Jessica Sent on 08/25/2014
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Quality of service 0 out of 5 rating0.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 0 out of 5 rating0.0
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Flexibility 0 out of 5 rating0.0
This establishment is ridiculous. My husband and I set our date for 6.19.2015 and put the deposit down which was $1,400. 00 more than a year in advance. Today we contacted the club and let them know that they were expecting in may 2015 and would need to cancel since our priorities have changed. I asked if we could have our very large deposit back since we need to focus our financial responsibility to our very unexpected child. I received an email back that told us we could NOT get our deposit back since they have turned away people for our spot. June 19th is a Friday and when she showed us her calender for next year almost every weekend was available. I am extremely disappointed because this place and the people we've met here didn't seem to be so heartless. We are now out $1,400.00 and I'm not at all ok with that.
So here's an update since my last review.:
I received another email from Janet that said she would talk to the owner, this was Monday. After no responses to my emails I called today (Friday) and was told that she did speak to the owner and the lady who sends out formal letters will be emailing me a letter today 8.29.2014 I flat out asked, will I be getting our deposit back? Her response "it's a no"!
I WILL SAY THIS AGAIN AND YOU CAN DO WHAT YOU WANT, DO NOT USE THEM!! Waste of time, the deposit it way too much to lose. God forbid you get pregnant and don't want to walk down the aisle as a whale, or something tragic happens. This organization is basically robbing us of our money for a service not priced end. I'm suppose to be enjoying this pregnancy but instead I'm stressing because I'm going to have to go to court -
Quality of service
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