Shehnaai Reviews

Shehnaai

New York, NY

4.2 out of 5 rating, 15 reviews

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4.2 out of 5 rating

4.2

Good

15 reviews

Recommended by 83% of couples

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Quality of service
4.3 out of 5 rating
Average response time
4.1 out of 5 rating
Professionalism
4.1 out of 5 rating
Value
4.2 out of 5 rating
Flexibility
4.1 out of 5 rating

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Denise Sent on 07/10/2013

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After our Church wedding we had to have an Indian reception too so for that I needed a bridal gown the indian style. Me and my husband visited Shehnaai and were amazed at their collection. Got the best bridal gown of Indian attire from here.
Jacqueline Sent on 07/02/2013

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Needed a dress for an Indian wedding and Shirin understood my requirement perfectly and helped me out. Thanks Shirin.
Deresh Sent on 06/27/2013

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My sister's attire was perfect. It had the perfect design, unique and fit well on her body. Thank you.

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Lauryn Sent on 06/07/2013

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The woman who accommodated me was so helpful, she seemed to understand exactly what I was going for ,She wasn't pushy or rushing, and she let us take tons of pictures. She also thoroughly explained the ordering process and encouraged us to get estimates from other places as well. Overall, loved this experience!!
Terence Sent on 06/06/2013

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The staff at Shehnaai's is spectacular. They have a huge selection of dresses and they did not mind my fiancee coming in 3-4 different times to try on every dress she wanted to. The fittings went great, alterations were perfect; The girls at Shehnaai's take a stressful task of finding the dress and making it into an enjoyable occasion. I might also add, their pricing is very fair and reasonable, of course depending on your budget. My fiancee enjoyed shopping at your store.
Carol Sent on 06/06/2013

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My experience here was the best I could have imagined. It was the first shop we went to when starting the search for my wedding dress.
Carol Sent on 06/06/2013

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My experience here was the best I could have imagined. It was the first shop we went to when starting the search for my wedding dress.
Shani Sent on 06/06/2013

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The ladies at Shehnaai were nice, organized and not at all pushy. I was able to try on several dresses and have fun with the whole process instead of feeling pressured to make a decision. The shop also has a wonderful range of prices to fit most budgets and just a beautiful selection of gowns.
User1155487 Sent on 05/07/2013

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Highly recommended! Shirin was so nice and understanding when I come to the shop. They have all of my needs for my Indian Wedding. I can't wait to see how everything turns out. I am so thankful to have found a perfect bridal shop. It only took forever. Don't waste your time Looking around. This place is perfect.
User1156586 Sent on 05/06/2013

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I came to Shehnaai to shop for my best friend's wedding dress. I loved looking at the Indian wedding dresses, it was an amazing cultural and learning experience for me. The staff was incredibly helpful and friendly. My best friend ended up finding the most PERFECT wedding dress ever!
User6381345 Sent on 04/20/2013

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I loved working with Ayesha & Shirin! They instantly understood the style I wanted for my wedding. I was able to find the perfect dress, and the fitting & details were an easy process. They even helped me ship it to Texas. I am so grateful to have found Shehnaai Couture!
Wilvert Sent on 04/09/2013

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My wife and I went Shehnaai to get fitted for our wedding and I was awed by the great service and selection of attire in these great store.
I highly recommend this establishment and the service is great.
Rupal Sent on 12/26/2012

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My brother is about to get married and we were reviewing our vendors from my wedding five years ago. While I felt that my own lehenga produced by Shehnaai USA was quality made but a bit overpriced, I just learned with regret a disappointing story about my mother's experience, which she had decided not to share with me at the time of the wedding.

Not only was my mother's sari blouse made improperly with very poorly done embroidery (which I saw at the time), but after Shehnaai agreed to prepare a new blouse, she FedEx-ed it at her own expense to Shehnaai. She never received a piece back. After my mother contacted Shirin at Shehnaai regarding this issue she was told to use another blouse, get it repaired to her specifications and use that, and that Shirin would reimburse her for the expense. But phone call after phone call was never returned. And by this point (years later) my mother has given up on getting any pieces from this company.

As far as my own experience goes, my lehenga was done properly and was very nice, but we bought two pieces from Shehnaai and paid a huge amount of money for them. When you pay for a quality item you expect all the items to be of proper quality. Given this poor experience overall we are unlikely to use Shirin's services for my brother's wedding, and I would assure viewers that even if Shirin says you can't get the stuff she has anywhere else, I'm sure you can.
Shivani Sent on 02/17/2012

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I had an Indian wedding in Boston and was unable to go to India to buy clothes prior to the wedding. We had surveyed the swath of stores in New Jersey but were unable to find something that was a good fit for me (and made my female relatives happy). My mother had found Shehnnai Couture online and we made an appointment where we picked out a lovely custom made lengha that complimented my body type and overall I was very happy with the dress when it arrived (on time). The skirt was supposed to have a second hook added to it after my fitting which wasn't done (the blouse had been taken in appropriately) The skirt was a bit loose, but it looked stunning the evening of the reception and in photographs.

Unfortunately, by the end of the evening, several stiches had come out after wearing it for 6 hours. We sent the dress back, marking the parts of the lengha that were unraveling as well as listing them in an email. Only some of the repairs were made, so we sent the dress back a second time. Given we spent over $4000 on the dress, we required signature for delivery confirmation which I believe was reasonable. The second time we sent the dress, it was not picked up for several weeks and the post office mailed it back.

Overall, the dress was very beautiful, but I wish it had been of better quality. Even if this was an anomaly, I wish this business owner had dealt with the situation more professionally than telling us she would take care of it and really not doing so twice now. If you were in the position I was in and unable to go to India - you can find a very nice lengha here. I would recommend having a more formal contract drawn up (as I did for another lengha I had made subsequently) - the Knot has a nice article on standard things that should be included.

I know a lot of people complain on these sites when things don't go the way they expect. I think its important to recognize that things will go wrong- the important thing is how your vendor deals with it. For example, the Boston Fire Department did not approve my centerpiece arrangements, a week before the wedding, my florist pulled together something just as gorgeous. My engagement ring band cracked where it was resized - yes, awful - but my jeweler was appropriately mortified that this happened, remade it at no cost and very quickly. We have subsequently bought other pieces from him (which there hae been no problems) because we valued his professionalism. If Shirin Vinayak had acted in the same manner when I had problems with my dress, I would have definitely gone back to her for other outfits. I contacted her again and if there is a reasonable response I will update this post.
Kiran Sent on 11/15/2011
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I ordered my wedding sari and lengha 8 months before my wedding and put down a 75% deposit (which the owner, Shirin Vinayak, claimed was standard). I was promised swatches to approve within 3 months of the order, and the final product 2 months after that. This is what happened: (1) Swatches were never made. (2) Shirin and her assistant lied constantly, alternating between saying the swatches were on their way or the swatches were in production. (3) The deadlines were missed by months. (4) The lengha was made in the wrong colors, without my approval. (5) The final lengha (remade in the right colors) was of such poor quality that I was unable to use it for my wedding. (6) The sari didn’t arrive until 1 month before my wedding (7 months after I ordered it). (7) The sari was a completely wrong color. (8) Shirin refused to rectify the situation at all until I got my (very well connected) florist involved – then she agreed to refund my deposit. Do not be fooled by Shehnaai’s showroom or the sample dresses on display – the final product is subpar at best. Worst of all, because of all her lies about when the dresses would show up, I ended up having to get my dresses from other vendors at the absolute last minute, something no bride (especially one who was looking for dresses 8 months in advance) should have to do.

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