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Serrano Film Co. Reviews

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Reviews

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    Brigitte Sent on 08/11/2024
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    August 26, 2023 - Our Dream Wedding

    Elyse and Dustin are a true rock star team together! We are very fortunate, lucky and blessed that they got to capture our entire wedding weekend from the rehearsal dinner and welcome party the night before to our very special wedding day at the Beaufort Hotel on August 26, 2023. Elyse and Dustin were so easy to work with. We had a meeting with Elyse a couple weeks before our big day, which was so helpful to learn and know how they would be filming all weekend. From the rehearsal dinner to the welcome party the night before, to wedding day getting ready, details, ceremony and reception Elyse and Dustin captured the events perfectly. They are so gentle and so sweet as they make us feel so comfortable. They told us to just be ourselves, which was the best advice we could have received. We totally forgot we were even “mic -ed up” after a while, which was awesome because they truly got to capture every moment and reaction. They are true rockstars for being there throughout the whole weekend in the very hot August heat!! Elyse was always there when I turned around making sure I didn’t need anything, which was extra sweet of her. They are great on-site and as well as behind the scenes where the magic happened. When Elyse had let us know our highlight video was ready Blake and I were eager to sit down together to watch it. Let me tell you, the waterworks started flying!! I was in complete awe of how perfect our highlight video was from capturing not only all of the events the whole weekend, but our personalities, our families and truly our whole story into one video. It could not have been any more perfect. They are so extremely talented!!!! We also got the whole footage of our ceremony and all of our toasts, which was again tear jerkers. It was the best thing ever being able to re-watch our ceremony over and truly being able to hear every word we vowed, which was the true meaning of the whole weekend. I cannot thank Elyse and Dustin for their beyond artist work and being able to provide us with film of the best weekend of our lives!
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    Cari Sent on 03/02/2021
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    Truly Magical!

    I cannot say enough about Elyse’s professionalism and attention to every detail. She takes the time to make sure you feel like she is all in 100% (as if she didn’t have dozens of other weddings to tend to as well)! I planned my wedding from hundreds of miles away and happened to find Elyse on google of all places. I knew after our first conversation that this was the perfect fit. She (along with her hubby and camera partner Dustin) are the sweetest and most genuine people you could ask to work with! As for the video itself... she really hit it out of the park. Everyone in the room was in tears. And what exception editing execution! Truly magical and I couldn’t feel more blessed you have found Elyse as our videographer ❤️
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    Courtney Sent on 01/18/2021
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    Perfect Day, Perfect Videographer, & Perfect Video

    I was so hesitant to hire a wedding videographer when planning my wedding because of other expenses - however, after a lot of research, I found myself wanting someone to document our special day, something we could have for forever.

    Now, after receiving our wedding video, I can say without a doubt, it was one of the best things I have ever done. My husband, myself, and our families/friends are absolutely in love with the video that Elyse and her husband were able to give us. She was able to capture all of the big things, but also the little things that made our day perfect. I have watched it on repeat and I do not think I will ever be able to get enough of it!

    Elyse was so kind throughout the entire process. We talked on the phone numerous times, she was quick to reply to emails/texts, and she did a perfect job making sure I was at ease and answering all of my questions. The day of she arrived on time and was so sweet to me and my family, it felt like we had known her all of our lives. I can’t say enough about her as a person and videographer!
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    Sydney Sent on 12/11/2020
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    Best experience ever!!

    Elyse was the most amazing videographer ever. I am so pleased with how easy she made this process. She was so personable and made my day flow with ease and beauty. She captured the sweetest moments and made a beautiful wedding video I will cherish forever. The sweetest soul! I can’t recommend her enough!!!
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    Lauren Sent on 11/02/2020
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    Highly Recommend!

    My husband and I are so glad we chose Elyse to do our wedding video! Despite COVID, a rainstorm, and so many changing plans (!), Elyse was so accomodating and gracious through it all. We loved our video and we recommend her to everyone we know!
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    Lynsy Sent on 10/09/2020
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    Personal, personable, and professional!

    Elyse was recommended to me by our wedding planner, Kelly from Roan Wedding and Events. We went back and forth with spending the money on a videographer, but after speaking with several people who regret not having one for their day we decided to invest the money into this. I am eternally grateful that we did. Elyse and her husband were fantastic, and so incredibly easy to work with. Unfortunately, COVID hit, and my now husband and I actually moved our wedding up from December to late June because of some health scares with my dad. I knew I wanted a video to remember our special day, but had no idea it would be anything like what Elyse created for us. My husband was absolutely blown away by the video, and said, “I had NO idea it would be anything like this. This is absolutely incredible!” My husband and I along with every other member of our family cried over and over again reliving the most amazing day of our lives, and I truly could not be more thankful for Elyse and her attention to detail/effort she put into our video. She took the time to get to know both of us as a couple and individually, she kept in touch the entire way (reminding and checking in with my bride brain the whole time), and followed up multiple times after as not only our videographer, but our friend. She is nothing short of amazing and definitely did not, and will not, ever disappoint any couple she works with!
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    Emily Sent on 09/28/2020
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    The best way to capture your best day!

    From our first interaction with Elyse up until we received our wedding video, she has exceeded every expectation! There is no question that Elyse (& her husband) were meant to do this! Elyse is professional, talented, and just so easy to get along with. Throughout re-planning a wedding (thanks COVID), Elyse was understanding, flexible, and helped in every way she could! We couldn’t have asked for any better way to capture our wedding day and are so happy to have such an amazing video to cherish for years to come! We would without a doubt recommend Elyse to anyone and everyone!
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    Rebecca Sent on 09/13/2020
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    Beyond grateful

    After initially deciding to postpone our wedding, 2 weeks before our original wedding date we decided to elope. We saw Elyse's previous work and fell in love with her vision and style. At the time we weren't sure where we wanted to get married, just that we wanted to be wed in the mountains and we actually found the perfect spot through her videos. Elyse and her husband captured our day beautifully, her video brings back all the emotions from our day. Elyse is sincere, a calming presence, and remarkably creative. Rest assured that if you work with Elyse you will be satisfied. We are incredibly grateful for her talents and the wonderful memories she has allowed us to come back to time and time again.
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    Rose Sent on 08/08/2020
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    Wonderful experience!

    Elyse and her husband were awesome to work with and so flexible as our wedding plans drastically changed amidst the COVID pandemic! We really appreciate all that they did to accommodate us during a difficult time. We highly recommend them! Their videos are beautiful, and they’re delightful to work with!
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    Kenna Sent on 06/04/2020
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    The best you’ll ever find!

    Wow. What to even say. I was so blown away with my wedding video. Elyse (and her hubs) were the best people ever to work with! They gave their heart and soul to every part of our video. They were organized, professional, warm, and inviting. I felt like i was hanging out with life long friends! They made my day calm, fun, and handled all we threw their way.

    We planned a wedding in Spain and were taking them with us, but with the COVID 19 outbreak we had to cancel and change plans last minute. They were gracious, kinda, beyond generous, and made my day special in every way. I can’t stop watching our video and tearing up because I’m blown away with how well they captured every moment! I will forever be singing their praise and recommending them to everyone!

    Hire them, just do it! You’ll be blown away too!
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    Riley Sent on 04/18/2020
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    Book Elyse now!

    We received our wedding video back from Elyse last week and all we can say is wow. It exceeded our every expectation. It captured our day and all of the emotions in it perfectly. We will cherish it forever! Just the experience of working with Elyse was also fantastic. She is both personable and professional and made us feel very comfortable in front of the camera. We would highly recommend her to anyone!
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    Bailey Sent on 02/15/2020
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    Amazing, Professional, and fun!

    Elyse Serrano was easily the easiest person to work with. My husband and I got married in a small elopement ceremony on The Blue Ridge Parkway. Elyse and her husband Dustin (the drone flyer) made our wedding video so special, the video we received went way beyond our expectations. She included everything I had envisioned plus more. From the time that she arrived to the moment she left, she followed me every single second of my wedding day making sure to capture all special moments that happened. She was extremely quick in finishing the video as not even a month later we held a reception to celebrate and we showed the video to all our friends/family. Our wedding was in November and I still watch our wedding video each week and still cry each time I watch the video. Elyse not only sent us our wedding video of the full day, she sent us the video of just our personal wedding vows in full. The day was amazing and I would highly recommend this team for any wedding.
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    Sarah Sent on 02/11/2020
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    Top notch quality

    Elyse Serrano is the absolute best! Elyse and her husband Dustin were a pleasure to work with, and their quality is second to none. My husband and I are obsessed with our wedding video, and feel like we can revisit our special day anytime we want. Elyse is very personable, prompt, and easy to reach. Thanks to Elyse Serrano Video will never forget the best day of our life!
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    Sarah Sent on 10/21/2019
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    Ahmazingggggg

    I couldn't have dreamed that our wedding video would've come out this good. Elyse absolutely KILLED it. God has given her an eye for this and I can't put into words how indebted I am for how amazing she did. Not only did she capture everything in it's truest form, but she also helped us remember to enjoy the little, unseen moments on our wedding day. She put us at ease and helped us truly embrace each other amidst the chaos around us. She has truly done our big day justice. We literally watch our video at least once a week if not more. Thank you SO MUCH for perfectly capturing the tone, emotion and spirit of such an unforgettable milestone.
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    Jessica Sent on 10/21/2019
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    Perfect team, the sweetest couple, amazing video

    Elyse is wonderful!! She was so thorough, caring, detail oriented, and so helpful! From the first time reaching out to her, she was timely and so easy to talk too. Through out the process, she would always check in on me whether by text, phone, and even sending me a 1 month out wedding “de-stress” package!

    Her and her husband were so easy and FUN to work with! They came early, stayed late, kept us laughing, and made us feel like so at ease and comfortable in front of the camera. From hiking up on top of mountains to crawling through the trees and bushes, they always did whatever it took to get “the perfect shot.” Our video came back within a couple weeks and we were in awe...perfection is an understatement! Her and Dustin captured Every. Single. Detail that made our day so special!!! To cap it all off, we received the cutest package with an engraved zip drive...if you love attention to detail like I do, Elyse and her husband are the perfect match for you!

    We could never say thank you enough for capturing our day so perfectly! Tears roll down my face every time I watch our video. We feel so thankful & blessed to have had the opportunity to work with Elyse and Dustin!
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    Kaitlin Sent on 10/17/2019
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    Beyond my dreams!

    Cannot recommend Elyse enough! My husband and I weren’t sure we if we were going to hire a videographer but as soon as we came across Elyse, we were completely sold. She the video she made us captured all of the magic that our wedding contained and we feel so thankful that we are able to watch our video and relive it over and over! I’d give more than 5 stars if that was an option!
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    Katherine Sent on 10/07/2019
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    Wonderful experience and beautiful video memories!

    We had the best experience with Elyse as our videographer! From the start I could tell that she truly cares about her clients and wants to provide beautiful, high-quality work that reflects the personality of the bride and groom. She was so easy to work with throughout the planning process, and everything went smoothly on the day-of. We are so so thankful that we decided to include a videographer and even more grateful to have worked with Elyse!
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    Stacey Sent on 10/06/2019
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    Elyse is amazing and so easy to work with!

    Elyse exceeded my expectations with my wedding video! She truly cares about her clients and wants to capture every moment of the day! She fit in perfectly with my whole wedding party. She captured my most favorite day and put it together so eloquently! She is very reliable and just so genuine! Highly recommended!
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    Alissa Sent on 10/06/2019
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    Amazing Vendor

    Elyse worked so well with the photographer, the venue, our families + and our bridal party to ensure that we were comfortable leading up to the wedding and on the day of the event. We were able to soak up every moment of our wedding day knowing that the memories would be captured by a videographer we could trust. We will truly cherish the way our wedding video was able to portray the joy and emotion of our day for a lifetime.
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    Katelyn Sent on 10/06/2019
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    Great videographer

    We couldn't be happier with our wedding video! Elyse did such an amazing job capturing all of our special moments. She is so sweet and personable, I highly recommend her!!
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    Brittany Sent on 10/05/2019
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    Highly recommend!!!!

    Honestly could not have had a better experience with Elyse!! She made sure to connect with me multiple times before the wedding to learn my style and desires for our video- then she captured and delivered so many beautiful and precious moments we will cherish forever. We are still in awe of our video and are always looking for an excuse to share it with friends and family. She is truly an artist- her hard work and passion is evident and you will not be disappointed with her work.
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    Julia Sent on 10/05/2019
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    Excellent service and remarkable video!

    Elyse was very thorough with her filming. She arrived early and stayed til the end of the reception which was a very long time. She and her husband had us wired so they could get great audio on the vows to put on the video. I told her what things I liked and didn’t like and she put that into consideration when making my wedding video. The video was amazing it brought tears to our eyes and all of my family said it felt like they were re-living the wedding all over again! She also recorded audio of very important speeches and the entire vows and sent it to us in a cute little box and engraved flash drive! Working with her was a huge plus to my wedding experience and I would recommend her to anyone getting married who wants to capture the special moments!
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    Taylor Sent on 10/05/2019
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    Excellent Attention to Detail

    Elyse was absolutely incredible to work with. Her attention to detail is immaculate. She took the time to get to know our families, spent time understanding our relationship, and made the video of our day so personal. Elyse’s craft is unique, beautiful, and dreamy. She captured all of our favorite moments of our day! I would highly recommend Elyse to ANY one!!
  • Ashleigh
    Ashleigh Sent on 01/20/2021
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    It was a pleasure having Elyse as our Wedding videographer!

    It was a pleasure having Elyse as our Wedding videographer! I can tell she truly strives to go the extra mile with clients and she really cares about each person's happiness throughout the process. I enjoyed getting to know her during preparation and during our wedding Elyse and her husband made the day feel less stressful and more fun. She was very respectful of my photographer, which I appreciated.
    The final product was better than I imagined! She captured all the sweet and memorable moments perfectly and I really don't know what I would change. We had drone video footage that took it to the next level, as well as a time lapse addition. The video was unique and my family and I were in awe of the technical effects and the 'storyline'. Her husband and Elyse even worked hard to edit-out a facial blemish I had developed due to COVID bride stress ;) (which meant a lot to me!)
    My only complaint with the process was the wait time. I ended up waiting close to 19 weeks for the video. I do believe this was unusual and had to do with COVID impact (people moving their weddings and also wanting to make up for lost business during the spring and summer). I know this is not the experience Elyse hopes to give her customers moving forward and I also think the video was worth the wait! You won't regret working with these caring and talented videographers!
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