Serendipity Tiaras & Jewelry Reviews
View more informationReviews
4.3 out of 5 rating
4.3 Good
4.3 out of 5 rating
32 Reviews
87% recommend it
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Quality of service 4.3 out of 5 rating
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Average response time 4.4 out of 5 rating
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Professionalism 4.3 out of 5 rating
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Value 4.3 out of 5 rating
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Flexibility 4.3 out of 5 rating
Awards
32
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Brigid Sent on 03/12/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved the selection and prices of products from Serendipity Tiara's. The website has tons of different options for wedding jewelry. I decided upon a headband plus CZ solitaire necklace and earrings. Pleasantly surprised with the quality for the price - much higher than my expectations!I loved the selection and prices of products from Serendipity Tiara's. The website has tons of different options for wedding jewelry. I decided upon a headband plus CZ solitaire necklace and earrings. Pleasantly surprised with the quality for the price - much higher than my expectations! -
Quality of service
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Natasha Sent on 10/30/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Love the head band fast shippingLove the head band fast shipping -
Quality of service
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Michele Sent on 10/24/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great jewelry and great prices. They seem to have everything I was looking for.Great jewelry and great prices. They seem to have everything I was looking for. -
Quality of service
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Elizabeth Sent on 11/09/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This vendor and unique and great jewellry and hair accessories. Loved them so much, I wanted them all!!This vendor and unique and great jewellry and hair accessories. Loved them so much, I wanted them all!! -
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User970556 Sent on 10/12/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Good selection and great customer service.Good selection and great customer service. -
Quality of service
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User884345 Sent on 08/01/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I love this website they have beautiful jewelry for every budget. The website was easy to navigate and checking was quick and easy.I love this website they have beautiful jewelry for every budget. The website was easy to navigate and checking was quick and easy. -
Quality of service
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Jessica Sent on 09/26/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jewelry is very affordable and prettyJewelry is very affordable and pretty -
Quality of service
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Beth Sent on 09/20/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I ordered the Catherine hair pin for my upcoming wedding. It is quite pretty, just like the picture on the website. I did have one small issue but I am working with customer service and expect it to be handled quickly. The shipment was timely and it arrived in an organza bag, a nice touch. I would order from this site again and again.I ordered the Catherine hair pin for my upcoming wedding. It is quite pretty, just like the picture on the website. I did have one small issue but I am working with customer service and expect it to be handled quickly. The shipment was timely and it arrived in an organza bag, a nice touch. I would order from this site again and again. -
Quality of service
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Susan Sent on 09/28/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The ordering process was very easy. The website was user friendly and has nice products you can not find anywhere else. I would recommend for unique special occasion jewelry.The ordering process was very easy. The website was user friendly and has nice products you can not find anywhere else. I would recommend for unique special occasion jewelry. -
Quality of service
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User926160 Sent on 09/07/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I bought jewelry for my 4 flower girls and they are very pretty and look delicate, not cheap. I think they are a great value.I bought jewelry for my 4 flower girls and they are very pretty and look delicate, not cheap. I think they are a great value. -
Quality of service
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Michelle Sent on 10/02/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I ordered the Pave Symphony Bridal Hair Comb for myself & Floral Cluster Rhinestone Comb for my Bridesmaid, both items are perfect and just what I was looking for, great value and delivery was so quick, I had a query and it was answered immediatley - great customer services, can't wait to wear it on my wedding day - thank you!
Michelle - Dublin, IrelandI ordered the Pave Symphony Bridal Hair Comb for myself & Floral Cluster Rhinestone Comb for my Bridesmaid, both items are perfect and just what I was looking for, great value and delivery was so quick, I had a query and it was answered immediatley - great customer services, can't wait to wear it on my wedding day - thank you!
Michelle - Dublin, Ireland -
Quality of service
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Christina Sent on 08/20/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I love the earrings. I found them accidently and the best part was they were on sale. I can't wait to wear them on my wedding day.I love the earrings. I found them accidently and the best part was they were on sale. I can't wait to wear them on my wedding day. -
Quality of service
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User905247 Sent on 08/20/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I am so happy to have found Serendipity! I was searching for a crystal headband at an affordable price and was thrilled that Serendipity had several beautiful options to choose from! I can't wait to wear it on my big day :)I am so happy to have found Serendipity! I was searching for a crystal headband at an affordable price and was thrilled that Serendipity had several beautiful options to choose from! I can't wait to wear it on my big day :) -
Quality of service
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Rebbecca Sent on 09/14/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had a couple questions prior to ordering and they answered me within the hour. My head piece came a week later. Very fast service and i went with standard shipping to Canada. I wasnt sure of the details because its hard to tell online, when it arrived I was very impressed with how beautiful it is in person.I had a couple questions prior to ordering and they answered me within the hour. My head piece came a week later. Very fast service and i went with standard shipping to Canada. I wasnt sure of the details because its hard to tell online, when it arrived I was very impressed with how beautiful it is in person. -
Quality of service
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Erica Sent on 10/01/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic service! My item was shipped to me extremely quick!Fantastic service! My item was shipped to me extremely quick! -
Quality of service
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User909180 Sent on 08/23/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I wanted simple pearls for my flower girl and Serendipity had just what I was looking for. Although the earrings that came with the necklace and bracelet were a different color ivory. Luckily my flower girl does not have pierced ears so I didn't have to worry about the color mismatch, but the necklace and bracelet were perfect!I wanted simple pearls for my flower girl and Serendipity had just what I was looking for. Although the earrings that came with the necklace and bracelet were a different color ivory. Luckily my flower girl does not have pierced ears so I didn't have to worry about the color mismatch, but the necklace and bracelet were perfect! -
Quality of service
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Moinca Sent on 09/07/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved their jewelry and the arrival of the product was very fast. Love it!I loved their jewelry and the arrival of the product was very fast. Love it! -
Quality of service
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User937622 Sent on 09/17/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I was in need of a replacement veil as the original I bought was torn and the bridal shop would not exchange it. I turned to Serendipity and they helped me immensely! Not only did I find the veil I needed, but they were able to work with me on getting it in time for my wedding. I placed the order only about 10 days before my wedding and every day I was checking in with them. They helped calm my nerves as my wedding day approached and I became quite anxious.
I would HIGHLY recommend this bridal site!!! Thanks again Serendipity :-)I was in need of a replacement veil as the original I bought was torn and the bridal shop would not exchange it. I turned to Serendipity and they helped me immensely! Not only did I find the veil I needed, but they were able to work with me on getting it in time for my wedding. I placed the order only about 10 days before my wedding and every day I was checking in with them. They helped calm my nerves as my wedding day approached and I became quite anxious.
I would HIGHLY recommend this bridal site!!! Thanks again Serendipity :-) -
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Lori Sent on 06/06/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great website. Nice variety of items. So much appreciated the personal help with selection of items.Great website. Nice variety of items. So much appreciated the personal help with selection of items.Serendipity Tiaras & Jewelry's reply:
Thank you so much for your kind words. We are glad to help you in any way possible. -
Quality of service
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Jennifer Sent on 05/07/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience with the online agent when I encountered issues with the Payment area of the website. I recieved my haripiece quickly and it was a great price!Great experience with the online agent when I encountered issues with the Payment area of the website. I recieved my haripiece quickly and it was a great price! -
Quality of service
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Loretta Sent on 05/15/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I ordered a headpiece and jewelry set for my wedding and when I received my order I was very satisfied with the quality of the jewelry. The picture of my headpiece on their website was more beautiful than I expected.
Serendipity's customer service was very helpful and knowledgeable about their bridal products when I called regarding my specific jewelry set.
Their website has a great selection of beautiful bridal jewelry to choose from and I would highly recommend them to anyone needing jewelry.I ordered a headpiece and jewelry set for my wedding and when I received my order I was very satisfied with the quality of the jewelry. The picture of my headpiece on their website was more beautiful than I expected.
Serendipity's customer service was very helpful and knowledgeable about their bridal products when I called regarding my specific jewelry set.
Their website has a great selection of beautiful bridal jewelry to choose from and I would highly recommend them to anyone needing jewelry. -
Quality of service
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User918568 Sent on 08/31/20124.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
No comment necessary. I found what I was looking for on their website and ordered it.No comment necessary. I found what I was looking for on their website and ordered it. -
Quality of service
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Jen Sent on 09/17/20124.8 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Found exactly what i was looking for! Great shopping experience!!Found exactly what i was looking for! Great shopping experience!! -
Quality of service
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User922932 Sent on 09/05/20124.8 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Serendipity Tiaras is a very friendly site, and has so many options. I mostly was looking for a hair piece, and there were so many to choose from. Once I was on the site, it was very easy to search, and I was able to find more items that are needed for my upcoming wedding. The best part about Serendipity Tiaras is that you are getting quality items at an affordable price! I'm really looking forward to putting all the little pieces of my wedding together!Serendipity Tiaras is a very friendly site, and has so many options. I mostly was looking for a hair piece, and there were so many to choose from. Once I was on the site, it was very easy to search, and I was able to find more items that are needed for my upcoming wedding. The best part about Serendipity Tiaras is that you are getting quality items at an affordable price! I'm really looking forward to putting all the little pieces of my wedding together! -
Quality of service
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User886074 Sent on 08/02/20124.5 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
I looked at number of different sites, but kept coming back to Serendipity because I loved the look and the price.I looked at number of different sites, but kept coming back to Serendipity because I loved the look and the price. -
Quality of service
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