Serendipity Garden Weddings Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
42 reviews
Recommended by 96% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 4.7 out of 5 rating4.7
+26
User photos
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Sarah Sent on 05/25/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing and beautiful
Extreamly supportive and helpful -
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Jestine Sent on 10/22/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Brighter Side of 2020
My husband and I booked our wedding day in October 2020 at Serendipity Garden Weddings in February 2020. We were told at the time of the booking that we needed to purchase wedding insurance. Of course, we did not think that we would have ever needed the insurance, but it was a requirement and we thought, better safe than sorry. As the pandemic began to force businesses to close, including wedding venues, we began to panic about an eventual cancelation but remained hopeful. Serendipity’s management staff sent an email updating each couple about the cancelations at the venue and the uncertainty of the situation. As healthcare professionals, we completely understood the unprecedented circumstances and safety concerns but as consumers, we were frustrated and anxious. As we observed the devastating financial effects on businesses across the country and witnessed the inconsistent business shutdowns and lack of a standardized protocol for businesses to adhere to in order to ensure the safety of their customers and staff, we realized our anxiety was matched by business owners. We received a phone call from the owner, personally informing us of the cancelation of our wedding and our options moving forward six weeks before our scheduled wedding day. We heard the sadness and genuine empathy from the owner and couldn’t help but switch our perspective from the frustration of the consumer to the understanding and compassion of the healthcare worker. We filed our claim through the insurance company and received an email the next day from a representative. The representative provided detailed instructions on the documents and information that was needed to proceed with the refund. The venue promptly responded to emails asking for documentation. We received a check in the mail with our refund within one week of filing our claim. While we were bummed that our wedding was not at the beautiful Serendipity Garden Weddings venue, we are so grateful for the required insurance and the kind and caring staff. Life is unpredictable and 2020 has given consumers and business owners a ride of a lifetime. God bless event insurance and God bless kind people. -
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Tyler Sent on 03/24/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect wedding day!
If you're a bride looking to get married at Serendipity Gardens we 100% say go for it. As wedding photographers, we not only love photographing here but we actually chose to get married here ourselves. So from a bride and a photographer's perspective, this venue is perfect. We knew from the first time we visited their website that this was the venue for us.
First of all, the team is amazing. We have never worked at a venue who's staff has cared more than Serendipity's. They run like clockwork because they have weddings down and that means your day will be stress free and on time. The team not only keeps things running smoothly but they also provide brides with a bridal assistant to help you with literally anything you need which is SO amazing to have.
The venue itself is gorgeous!
Serendipity is nestled in the mountain side with sweeping views of the hills and valleys. Every sunset perfectly backlights the outdoor reception patio which includes a built in stone fireplace, bar, dance floor, pergola and fire pit. With multiple locations to get ready at from their private cottage, to their newly remodeled elegant bridal suit perfectly tucked in closely to the reception site for ease and accessibility for the bride, her family and wedding party to the large rustic barn where guys can relax and socialize as they prepare for the day. The ceremony site, oak grove, barn, cocktail terrance, lake, reception patio, and rehearsal patio are all beautifully manicured with tall trees, foliage, roses, and waterfalls providing a serene experience.
To top it all off, just across the street from Serendipity is a beautiful open space to sneak away to for sunset photos. We love photographing here and can not wait to go back!
Written and Photographed by Dan and Tyler Photography
www.danandtyler.com-
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+18 photos
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Rubi Sent on 09/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Wedding Venue
We had our wedding at Serendipity Gardens Weddings and we are so happy this was our wedding venue!
This was the only Wedding venue we looked at! I fell in love with it, and it’s absolutely stunningly beautiful!
The staff is amazing and super sweet and professional!!
They go above and beyond the call of duty, all of our guest had nothing but great things to say about Serendipity Garden Weddings!
Our wedding was absolutely beautiful and I highly recommend anyone who’s looking for a wedding venue to go with Serendipity Garden Weddings,you will be so happy that you hired them!
It’s such a beautiful Wedding Oasis and it’s breath taking!
Oh, and the Owners are beyond sweet and gracious!
Joy, Ashlee, Brittany are amazing!!!
The entire staff on our Wedding day was absolutely amazing, super professional,and sweet!
Thank you again for making our Wedding day absolutely perfect and beautiful!
I hope one day I get to attend a wedding at Serendipity as a guest!
First class all the way!
Thank you, Thank you, thank you!
Xoxo
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Annie Sent on 06/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Decision You'll Make
Having our wedding at Serendipity was the best decision we could have made. Serendipity is beyond stunning as a venue but the staff is friendly, incredibly knowledgeable, reliable, and quick to help. They also take so much of the stress out of planning because of their built in vendors. Thank you, Serendipity! -
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Secada Sent on 09/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Serendipity Garden Weddings was an absolutely remarkable venue and the staff was as professional as they come! From the moment the girls and I entered the cottage amore to begin the day until my husband and I entered our get away car at the end of the night - everything was flawless and fairytale-like! The staff hand-wrote sweet thank you notes and really made my husband and I feel like the day was just as important to them as it was to us. I have received so many compliments about how seamless everything went and how beautiful the venue was. We really were so blessed to have Courtney and Ashley at our side the whole day - they made sure we weren't even the slightest bit stressed and made all of the behind the scenes activities completely unnoticeable. They not only made my husband and I feel important, our entire bridal party commented about how the staff made them feel so well taken care of. I would highly recommend Serendipity Garden Weddings to anyone who is venue searching! They provided us with the wedding of our dreams! -
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Katie Sent on 02/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can honestly say that this was one of the best decisions my wife and I made. We got married in December, and everything about our experience at Serendipity was flawless. We wanted a venue that came with at least some vendors in order to cut our stress in half (spoiler alert: it totally worked). We opted for a tent, since it was winter, and we used the cottage in the morning to get ready. Both of those were extra on top of the contract, but were (in our opinions) worth every penny. The cottage had 2 brides, 2 moms, 10 bridesmaids, and 3 hair/makeup people in there constantly. In between getting our hair and makeup done, there was a trampoline outside to just have fun and relax. We all had a blast getting ready.
Our guests informed us that the pianist was lovely and added to the atmosphere. We also opted for the photo booth, which was a lot of fun to have. After the wedding, we got all of the digital versions of the photos. It’s about the size and shape of one at the mall, big enough for about 2 people (or more if you get creative). DJ Rich was phenomenal (see separate review for Musical Phunktions). Our food was delicious, and all of our friends and family complimented the attentiveness of both the wait staff and bartender.
Everyone at Serendipity was an absolute pleasure to work with from beginning to end. When we first took a tour of the area, no one batted an eye that we were 2 young, Jewish women, or that we (or my new mother-in-law) asked about 5 million questions during the planning process.
Courtney and Chloe were super patient and helpful during the entire day, even giving us 15 extra minutes at the end of the night after something about the lanterns didn’t work out. I honestly have to give a huge shout out to our bridal assistant, Chloe. I don’t know how she did it dealing with all of us, all with various personalities.
Our guests unanimously had one word for our wedding: magical. From start to finish everyone was impressed.-
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+3 photos
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Unique Sent on 10/18/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We are so glad we found Serendipity Garden Weddings! They had everything and more! Beautiful venue, delicious food, awesome DJ and so much more. I can’t thank the staff enough for always being kind and courteous to not only me but my new husband and our families. We had so many of our family and friends tell us how awesome the staff was and how they were always so helpful. Ashlee was the absolute best and helped me hang on to my sanity throughout the big day. She was there for the whole time and kept checking to see if I was ok or needed anything. There was a waitress named Brittany that was also super sweet and struck up a nice chat with me to keep me occupied while I waited in the carriage for the ceremony to start. All around the perfect place for us to hold our perfect day! Thank you so much Serendipity Garden Weddings! -
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Jenna Sent on 08/17/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Serendipity is AMAZING.
We got married May 27th and had the absolute most perfect day & so much of that is thanks to the venue, its staff, and amazing vendors.
Our guests were raving for weeks about how "professional" and "helpful" all the staff were and how insanely beautiful the venue and property is. It was so fun to hear that our guests had such a wonderful time. They really have the whole wedding process and day down to a science & I wouldn't have changed a single thing!! The entire day was truly flawless.
Ashley, my bridal assistant, was amazing & so fun to have around all day. Even though I was very calm and relaxed, I could see how her peaceful demeanor must come in handy to stressed out brides. She is definitely perfect for that job & so good at it.
Kevin, our DJ, was complimented so heavily by guests. He was an absolute blast. He definitely read the crowd.
Michelle's Bakery killed it with the cake- everyone loved the toffee flavor. Not to mention, it was absolutely stunning.
My flowers were insane. Flowers etc in Beaumont nailed my vision completely.
AND a lot of people have even complimented the meal- which I feel is something weddings don't normally get complimented on. I noticed a few negative reviews below on food- but ours was excellent and it was the bride and groom's decision on whether they wanted guests to receive seconds and we said YES.
Anyway, I could go on alllll day.
We will remember this day forever.
Thank you thank you thank you Serendipity!!
Jenna & Brett McMahon -
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Rebecca Sent on 06/09/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am not even sure where to begin. All I can say is booking this venue was the BEST decision we made when it comes to the wedding. My husband and I were engaged for over a year and a half and through out that entire process, the staff at Serendipity were always available to answer any questions I ever had. They really strive at making their Bride and Groom feel comfortable and relaxed during the whole process. Seriously, this venue has THE best staff. Everyone goes above and beyond. Courtney and Ashlee are super special and our day was more than we could have ever imagined it to be all because of them. Not only is the venue beautiful, but the amazing staff, food and pricing make it that much more beautiful. Seriously, if you are looking for a venue, THIS IS IT! They seem to book up quick (because why wouldn't they), so if you have a date in mind that has already been taken, this place is worth the wait. I want to do it all over again just so I can work with them again!!! -
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Rebecca Sent on 12/01/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved having my wedding here this past May. Everything was great, great communication, friendly staff, the day of went flawlessly. I would recommend to anyone. Courtney and Ashley did an amazing job. Thanks ladies!!! -
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Christina Sent on 09/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't say enough about Serendipity and their staff. The location is stunning and the staff are extremely professional and attentive. They were so helpful and responsive throughout the planning process but they were even more awesome on our wedding day; they exceeded our expectation as far as service, food, and making sure everything went smooth. We love this place and we wish we could relive our wedding day over and over. -
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Brenda Sent on 12/31/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This is a beautiful place to hold an outdoor wedding. Love the special touches. -
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Jennyne Sent on 12/27/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Serendipity is absolutely spectacular. We were married there several years ago now & I have recommended it to all I know who were in need of a wedding site since. Extremely attentive & they make it so easy to plan. The views are phenomenal. It is impossible to beat!! -
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Nicole Sent on 12/26/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My daughter wanted to get married before the end of the year was over for personal reasons. We went to Serendipity and we were able to plan her wedding in 33 days with the help from the Serendipity team. They were amazing! The venue was a one stop shop...with flowers, cake, dj, food, scenery, horse and carriage, and a photo booth. We couldn't have asked for anything more. My friends and family stated it was the most beautiful and romantic wedding they had ever been to. When I told all family and friends how fast the wedding was put together they were amazed. They said it looked like it must have taken us years to put together. The Serendipity team know their stuff and are pro's at what they do. I would recommend this venue to anyone getting married and want perfection. My daughter had her fairy tail wedding which made mom and dad so very very happy. One daughter and one chance to make a life time memory and we couldn't have done it without Serendipity. -
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Carl Sent on 12/26/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The beautiful hill top vista, manicured landscape, amazing ambiance and service to perfection, with an all inclusive price was worth it all. I only have one daughter and I definitely chose the perfect Venue! -
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John Sent on 12/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The entire staff of Serendipity was a amazing! We, unlike most, were having a large work party /event rather than a wedding. The staff catered to our every need. The experience they brought from coordinating weddings helped us out tremendously.
As a guy, event planning is NOT my thing, but from the time I booked the event I was contacted by staff asking what they could do to help make my event a success. The staff took care of EVERY DETAIL, from setting up tables, decorating, clean up, valet service, heaters(December), etc. I was surprised, as I originally only intended to book the location and have my staff provide everything else. Serendipity took care of everything!
As for location, myself as well as my guests were in awe of the views. The night-time views are breathtaking. Several of my guests, myself included, have been to weddings at Serendipity, and commented that every time we have been there, it only gets better and better. Serendipity continues to add gardens and structures that enhance the beauty of the location. There are ponds, walk ways, waterfalls, gardens, a grove of oaks, and now a barn! I already spoke to Tamara, and next year we are using the barn.
I can't say enough about my experience with Serendipity. The best way I can sum it up would be that this event started out as a business arrangement between Serendipity and my workplace. By the time it was over, I felt as if I made friends. They were so attentive to each detail AND the owner called me the day after to see how everything went....who does that!??
I highly recommend Serendipity for your event. They are AWESOME!
John S.
S.B. California -
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User2480417 Sent on 12/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Serendipity is a venue unlike any other. The ownership and staff accommodate and cater to your events every need. -
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Brande Sent on 12/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything about Serendipity is picture perfect. From the beautiful ceremony area to the well laid out reception, you couldn't ask for a more beautiful outdoor wedding venue. The staff is friendly and helpful, the food is delicious! With four daughters, I would be so lucky if they all chose Serendipity. With Serendipity taking care of the major pieces of the wedding, I was free to focus on the little important details. Working with Serendipity is a pain free, stress free, process! -
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Kevin Sent on 12/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
From a vendor point of view, The Staff are easy to work with, very professional and attentive to bride and guest needs. What I like most about this venue is their attention to detail and care for every wedding; making each one feel special and unique. Absolutely recommend this venue, I have referred several potential clients. Definitely worth looking at as an option for a wedding venue. -
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User2480238 Sent on 12/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Serendipity is absolutely enchanting. It exceeded my expectations, which being in the hospitality industry, are very high. The views are stunning and I loved that it is secluded. You feel as though you are the only people in the world at that moment in time. There is a brides cottage that is adorable and really made it nice to be able to get ready. There is even a hair and make up mini cottage right off of that. Too cute!! The food was amazing not just wedding or convention type food, they have a chef there preparing the day of the event. The staff was truly amazing. The stand outs for me though are the owners Tamara and Phil, and their manger Courtney who is just a jewel. No detail was too small or overlooked. What left a huge impression was that they truly cared about us and our wedding. They made us feel like family. I have RA and they went out of their way to make sure that I was taken care of and that any special need I had was fulfilled. The weekend of our wedding the weather was crazy and there was a backup plan if it decided to storm, which we discussed in advance. Fortunately for us the stars aligned and it was perfect. We trusted our once in a lifetime occasion to Serendipity and was truly given a once in a lifetime event. Thank you so much!!! -
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Bianca Sent on 05/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We cannot thank Serendipity Garden Weddings enough for the wonderful planning, service and dedication they gave us. They exceeded our expectations. Emily and Ashlee, along with all the staff the day of our wedding rehearsal and wedding were wonderful! They were all super friendly, professional, and helpful. The whole Serendipity Staff made our wedding stress free and made the day more than we expected. Emily and Ashlee were honestly the best. However, everyone involved (every staff member) in our wedding day went above and beyond! as well.
All the vendors were great! Kevin was our DJ, and he was wonderful! He was extremely friendly and did a great job at coordinating all the music and setting a fun environment. Majed and his team from Flowers ETC were great! Their flowers, creativity and decorations were beautiful. The cake from Michelle's Bakery was beautiful and it was the best cake we have tried. The food served was delicious. The service was great. They made everyone feel so welcomed.
Tamara and her husband have done an exceptional job at creating this beautiful venue and in choosing the perfect vendors. We loved meeting with them. Our wedding was more than we dreamed it to be! From the first day we toured to even now after the wedding we have received the best service from Serendipity. he venue is honestly stunning and we are so happy we choose to get married at Serendipity gardens. We recommend Serendipity to anyone that wants to get married in a beautiful venue with attentive, friendly, caring and professional team. -
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Shaina Sent on 04/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Most beautiful and romantic venue I have ever been to! And it was for my own wedding! From the start, everyone we encountered at Serendipity from the contract signing, to the correspondence via email, to the day of was wonderful! The day of the coordinators made sure my florist and cake vendors were on time and even fixed an error made by the florist! The wait and bar staff was so friendly and polite to all of my guests. The food was amazing. The DJ Kerry was top notch. Everything about the day was perfect and I could not have asked for more. Thank you Serendipity for making this such a memorable day for us! -
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User5773199 Sent on 03/28/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most beautiful place to get married. Everything turned out perfect including the frogs croaking at the end of the night! -
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Caroline Sent on 03/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best wedding venue ever!! Serendipity was such a pleasure to work with from the very beginning. They were very professional and responded to all my questions immediately. They are very friendly and on the wedding day they were very attentive to my husband and I and all of our guest. Serendipity is an amazing venue and I recommend this venue to everyone!! It's beautiful and very clean! The views are amazing! We were able to take some very very cool photographs! -
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Kristen Sent on 11/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't say enough amazing things about this place!! Not only did I work there for a short time but my husband and I also got married there, 10/4/14. I knew from the moment I found them online, they were going to be our venue. A week after we got engaged, my family and I took a tour of this beautiful place and fell even more in love with it! Booked it that day, they book up very quickly, so be sure to go check them out asap! We planned a year and a half engagement and they were there for me every time I had a question. They were so easy to communicate with. My husband and I were so pleased with how our special day turned out, we truly couldn't be anymore happy. They really go out of their way to make sure every detail you envisioned comes true. The staff is excellent, the manager, Courtney, is the best! She really knew how to make us feel special on the most important day of our lives! We keep saying how we wish we could get married again, because it was the best day ever! Every one of our guests mentioned to us what a beautiful place Serendipity is. A few of our friends even said they want to get married there now, too! The DJ, Kerry Smith, was awesome, he worked with all of our crazy, weird song requests and almost every one of our guests said what a great job he did! We got an extra hour, the photo booth and buffet style dinner. Everything was perfect, I wouldn't change one thing! Thank you, Serendipity Garden Weddings for making our dreams come true. It truly was the most perfect day! -
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Carly Sent on 12/29/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding was at a beautiful location!!! We absolutely loved this venue and with everything that was included in the package, you wouldn't be able to find a better deal elsewhere! They were professional and really made sure our wedding day turned out smoothly. All their vendors were awesome as well! -
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User919509 Sent on 09/01/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you are looking for an all outside venue this place is perfect. The service was out of this world amazing and everything I every wanted in our wedding Venue. So So So happy we choose Serendipity. -
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Brad Sent on 12/23/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
We were so lucky so find Serendipity Garden Weddings!
We had an amazing and beautiful day, it could not have gone any better. One of the truly unique features of this place is when the bride makes her grand entrance in a horse drawn carriage. You could actually hear the crowd's collective, "ooooohhh" as that moment took their breath away.
We also used the caterer and DJ that was suggested and it all turned out so well. The views that are all around from the dance floor are breathtaking. We had an evening wedding, and the sun was going down just before the dancing started. It all made for some great pictures and some memories that will last a lifetime.
I can't think of anywhere else where we could have had all the amenities that we did for what we paid. It was a supreme value for us! -
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Robert Sent on 06/08/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Serendipity was amazing. We are so glad we chose to get married there. Their all-inclusive pricing is a big help, as it takes care of the DJ, Flowers, Catering, Cake, etc. It made the planning process a lot easier not having to find as many vendors. Their coordinators were great, and the venue is absolutely beautiful. We were unfortunate to have cold and rainy weather on our wedding day (In May, no less) but were able to get the tent set up and everything still went very smoothly. The only downside to the tent is that it was an extra $2,000. I think that they should have a tent on-hand for use when inclement weather occurs, and not charge that much extra to set it up. Other than that, everything was perfect! -
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Angela Sent on 02/18/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous venue. With everything that they had provided for us on the wedding, I can definitely say that I was able to enjoy my entire day and felt like a princess for the day. The staff was very professional. -
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Valerie Sent on 05/28/20164.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
This venue is all inclusive and they take care of everything. Well worth the money. They checked in regularly with us and always responded quickly. The day of coordinators were excellent in making sure we kept up with our timeline while still allowing for some flexibility. They were also great in making sure we were taken care of as the bride and groom. The only negative was the bridal room sharing a bathroom with the guests, it made it kind of difficult to keep separate fr the guests while getting ready but not too bad in the big scheme of things. Overall, it was an amazing venue and experience. -
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Liza Sent on 12/25/20154.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A unique venue! A perfect setting surrounded in nature. My daughter had a guest list of 200 loved ones and wanted a venue where guest could feel relaxed,mingle and enjoy amazing food and dancing under the stars. Wishes granted! I will never forget her grand entrance on a horse-drawn carriage. It was a beautiful wedding!
Serendipity " Thanks for the memories" -
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Sabrina Sent on 11/06/20114.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Serendipity is an amazing venue. They are very helpful and make wedding planning that much easier. Charissa was always there to answer questions when I needed her, especially at the last minute. She was extremely flexible with all of our wants/needs. Our wedding was amazing. I would recommend this venue to anyone. -
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Amber Sent on 05/19/20164.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
We were totally blown away by this venue. Once we realized how much we were going to spend on our wedding, Serendipity was a no brainer. The staff was incredibly flexible and professional, they made us feel wonderful and special, and the day was even more beautiful than we could imagine. Everything went perfectly, they took so much of the stress and work off our plates, and I couldn't have picked a more beautiful venue. They even let us come back up after the wedding to take some of the family photos we missed out on. We absolutely love them! -
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User3025997 Sent on 01/21/20164.7 out of 5 rating4.7
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Very friendly staff and responds to emails quickly. It was a love at first sight... and it has everything. what more can you ask for? -
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Joe Sent on 12/10/20154.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Serendipity was an amazing venue with a staff who truly care about your day and the entire experience. It's a hidden gem on top of a mountain. Do not expect great food though - the menu is limited and you may want to cater on your own. -
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User1456558 Sent on 11/28/20134.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3.5 out of 5 rating3.5
Such a beautiful place for a wedding ! -
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Lauren Sent on 06/20/20184.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
ABSOLUTELY LOVED THIS VENUE AND WOULD HIGHLY RECOMMEND. I just had my wedding here and it was phenomenal, it ran really smoothly thanks to all the staff at serendipity and everyone went above and beyond my expectations. The venue itself is beyond breathtaking with every corner being so beautiful. I couldn’t imagine having my dream wedding anywhere else. Also, whenever I had any questions, the venue responded in a very timely manner. I would definitely recommend to anyone and everyone. -
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Jenae Sent on 01/15/20144.3 out of 5 rating4.3
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Quality of service 3.5 out of 5 rating3.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Serendipity is a gorgeous venue that is sure to wow your guests. It has breath taking views and a serene atmosphere, I fell in love with the venue the first time I went there. With that being said I have a little advice for future couples...If you are thinking a fall wedding I strongly recommend early fall because the later it gets into the season the colder it gets being that it is up in the hills. They assured us with our wedding being in early November that they would have plenty of heaters out for the guests, which they did, but they really need to update their heaters because unless you are literally hugging the heater it doesn't emit enough heat. Another recommendation is skip the photo booth, if you really want one find an outside vender for it unless you like a black curtain with someone on the computer behind it printing your photos for you...its not a typical photo booth! And one last thing unless you meet with the DJ and have complete confidence in him I would consider hiring one outside of the choices they give. We had issues with ours like not even hearing from him until 2 weeks before the wedding and also the music cutting out while we walked down the aisle, talk about awkward! Its a beautiful venue and if it wasn't for the small things I mentioned it would have been 5 stars across the board. -
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Scott Sent on 02/28/20184 out of 5 rating4.0
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Quality of service 3 out of 5 rating3.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 3.5 out of 5 rating3.5
We were looking at this venue and though it is nice and the service it is expensive for the size and the buyout for catering is high...we lovecartisan food and the offerings here were lacking and not much flexibility. Food is important to us. Upgrade your food offerings BBQ, Wood Fired Pizza, Vegan , artisan fresh made! -
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Wayne Sent on 10/22/20201 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Read your contract; there are no refunds even in a pandemic
In January 2019, my relative entered into an EVENT USE AGREEMENT FOR SERENDIPITY to be wed in April 2020, which was postponed in March 2020 to October 2020, which was postponed in September 2020 and has not been rescheduled. I have firsthand experience as a customer of the business because I contributed financially to the wedding.
On January 25, 2020, the first case relating to the COVID-19 pandemic in California was confirmed.
On March 4, 2020, Gavin Newsom, Governor of California, issued a PROCLAMATION OF STATE OF EMERGENCY.
On March 19, 2020, Governor Newsom issued Executive Order N-33-20, commonly called a "Shelter In Place" order. The "Shelter In Place" order closed all non-essential business, including Serendipity Garden Weddings.
Serendipity Garden Weddings proclaims that "ultimately, our relationship with our couples is what matters most to us and we're doing everything we can in this unprecedented time to adhere to our contract by rescheduling weddings affected by the pandemic and providing all of our 160 affected couples with the option of an amazing wedding day in 2021."
The EVENT USE AGREEMENT FOR SERENDIPITY, page 4 titled TERMS AND CONDITIONS FOR USE OF THE PROPERTY, paragraph B titled Cancellation Policy, provides:
CLIENT UNDERSTANDS THE DEPOSITS PAID AND FINAL PAYMENT ARE NOT REFUNDABLE OR TRANSFERABLE FOR ANY REASON, INCLUDING CANCELLATION OF THE EVENT. Any cancellation by Client shall only be effective upon written notice, delivered by registered mail with return receipt requested, to Serendipity. Client understands Owner is not responsible for weather conditions or other circumstances outside Owner's control. Client shall indemnify, defend, and hold Owner harmless from all expenses and losses incurred by Client or a third party as a result of cancellation or postponement of the event for any reason. Client understands this is a covenant not to sue Owner, or demand reimbursement or payment from Owner, for any reason related to cancellation or postponement of the event. Notwithstanding the foregoing, all payments made by Client will apply in full toward the rescheduled event in the situation where an event is postponed due to inclement weather. Client acknowledges that the damages Owner would suffer from Client's cancellation of the Event are extremely impractical or extremely difficult to calculate and that the non-refundable deposits and payments represent a fair determination of the damages to be suffered by Owner if Client were to cancel its booking. If Client cancels an Event, and Owner secures payment for an event on the canceled date, Owner will still not refund deposits or payments. Client acknowledges that Owner's damages from Client's cancellation are not limited to the loss of income from Client's failure to use the premises. You may choose to purchase wedding insurance to protect your investment in your wedding from circumstances beyond your control. If you purchase wedding insurance, depending on your policy, you may be entitled to reimbursement for all or some of your wedding expenses under certain circumstances outside your control. See an insurance agent for additional details.
Serendipity Garden Weddings is scheduling, rescheduling, and rescheduling again, while not knowing when quarantines will lift, denying affected couples refund requests, and in the case of two yelp reviewers, Jessica G. and Haley F., asking couples who consider rescheduling, who already paid for their wedding in full, to tender the proceeds of their cancellation insurance policy as a condition to rescheduling; contrary to their reply to Jessica G., Serendipity Garden Weddings DID NOT "have the foresight to require cancellation insurance."
Serendipity Garden Weddings, in the middle of a pandemic, is primarily concerned with its own financial interests and giving little, if any, consideration and concern for all others interests, which is undeniable and inexcusable.
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