Serendipity Events Reviews

This wedding venue was everything I dreamed it would be! The staff helped make our day magical and unforgettable! The space is perfect for any occasion to celebrate! Plus… a waterfront view in Las Vegas!!! That’s unheard of! This place is a gem… one of a kind! 

I know it’s more about weddings but I use this platform to find all my vendors.
We recently celebrated our daughter’s birthday at this venue, and it was absolutely perfect. The space was beautiful without needing much extra decoration. The staff was warm, attentive, and made everything feel easy from start to finish. Our guests kept complimenting the Setup.
Most importantly, our daughter had the best time. Highly recommend for any special occasion!

As an event planner, I absolutely love working at Serendipity. The team is always flexible, professional, and easy to work with. The venue is spotless and offers a true blank canvas, allowing us to transform the space and bring any vision to life. Highly recommend!

I cannot recommend Serendipity Events enough! Having my wedding here was truly an unforgettable experience. From start to finish, everything was handled with the utmost care, detail, and professionalism.

Our coordinator, Shelby, was phenomenal. She kept everything organized, calm, and flowing smoothly, which let me truly enjoy the day without stress. The owner, Lior, was equally impressive. His passion for the venue and commitment to making sure every detail was perfect really showed.

The team went above and beyond in every way. DJ Matt was incredible. He played all of my favorite songs effortlessly, reading the room perfectly and keeping the energy high all night long. Photographer Giora deserves special recognition too; he was so patient, kind, and made us feel comfortable in front of the camera, capturing memories we’ll cherish forever.

Every detail, big and small, was executed flawlessly. I felt like I was in the best possible hands, and our guests are still raving about how amazing the night was. If you’re considering Serendipity Events for your wedding, do not hesitate. This is the dream team that will bring your vision to Life!!

I was incredibly impressed with the staff at Serendipity! This stunning venue, with its gorgeous water views, is truly one-of-a-kind. Lexie, the event planner is exceptional—her attention to detail and expertise ensure every event is flawlessly executed. I highly recommend Serendipity to anyone looking for a beautiful and memorable location for their special occasion. Thank you for making our event so remarkable and unforgettable!

We had our wedding at Serendipity Events, and it was absolutely perfect! Einav was amazing during the planning process—so helpful and patient with all our questions. Lexie, made sure everything ran smoothly on the big day, and Maggie in customer service was always quick to respond and super friendly. The venue was beautiful, and all of our guests kept raving about how lovely everything was. Highly recommend Serendipity Events if you’re looking for a stress-free, wonderful wedding experience!

“Serendipity Events was the perfect venue for our wedding. The space was elegant, and everything was beautifully arranged. When a friend accidentally dropped the cake, the Serendipity team quickly stepped in, got us a new one, and saved the day—even though it wasn’t their responsibility. We can’t thank them enough for going above and beyond to keep our wedding running smoothly. Highly recommend for anyone looking for a caring, well-organized venue!

From the very first conversation with Magie, who was always prompt and friendly to work with Einav, the brilliant sales manager at Serendipity Events, I knew I was working with a special team. Einav, who also designed the entire proposal, made the planning process not only stress-free but also deeply personal and meaningful. Her attention to detail and creative vision brought the event to life in ways I couldn’t have imagined (I mean look at the pictures!) She made sure every part of the day was perfect! Lexie the day of Coordinator kept the event running flawlessly, and I felt supported throughout the planning stages. The whole team was responsive and attentive, and my guests were constantly praising how beautiful everything looked and felt. If you’re looking for a team that truly cares and delivers, Serendipity is it. Highly recommended for any occasion!

Our wedding was an absolute dream, thanks to Serendipity Events! Magie’s customer service was top-notch, always answering questions and concerns right away. Einav, the Sales Manager, was very professional - and we felt secure in her hands. She helped us plan the perfect day while staying within our budget. Also, Lexie, our Executive Designer, helped bring our vision to life with her romantic designs. On the big day itself, Lexie kept everything running like clockwork. It was a beautiful experience from start to finish, and I highly recommend Serendipity Events to anyone planning an event!

We had my daughters 12th birthday Bat Mitzva there. We had the best experience working with their 2 designers. I booked the venue without seeing it in person (did a facetime tour) and we immediately fell in love with every aspect. They were so accommodating and gave us so many recommendations and guided us so well throughout the process. Lexi is one the sweetest, friendliest, and best event managers and we are so lucky we had the pleasure of working with her on my daughters big day. We heard nothing but compliments from all of our guests. We had a few dietary restrictions and each of them were so pleased with all of their food! Needless to say no one was hungry at the end of the night. The staff was so accommodating and professional from start to finish. The venue is well taken care of and looks just like the photos, if not better! All of our guests were so impressed. We had a DJ, rolled Ice Cream, Bar and the dance floor stayed packed the entire night and didn't take away from the flow of the night. We have only compliments to give about this amazing venue and team! The beautiful pictures with the Lake View was the cherry of the evening.

Serendipity Events is an absolutely stunning venue in Las Vegas, located right on the lakes. The ambiance is perfect for any special occasion. Einav, Lior and the team provided exceptional service, going above and beyond to ensure everything was perfect. Highly recommend for anyone looking to host a memorable event in a reasonable price!

I recently hosted two special events at Serendipity Events—one for my daughter’s birth and another for my other daughter’s birthday—and I couldn’t be happier with the experience. From the moment I called, Magie from Customer Service was the first person I spoke to, and she was incredibly kind and provided outstanding service. She made me feel confident that I had chosen the right place.

The entire team was fantastic. Einav, the Sales Manager, was my point of contact throughout the entire process, guiding me through every detail and answering even my most difficult questions with patience and professionalism. On the day of the event, Lexi, the operational manager, ensured everything ran smoothly and seamlessly.

From start to finish, the experience was nothing short of amazing. I highly recommend Serendipity Events for any special occasion!
Serendipity Events, executed everything perfectly, bringing my vision to life in the most beautiful way.

We had our son’s bar mitzvah party at Serendipity.
Our event manager made the entire process of planning so easy with effort to accommodate us in every way.
Quick respond, simple communication, high level of professionalism from every person on the staff.
Beautiful venue for any event that becomes truly magical at the sunset.
Thank you for creating an unforgettable day for us and memories we will cherish for lifetime!
We highly recommend Serendipity!

This venue is amazing! They have the most beautiful location on the lake, it makes for gorgeous wedding pictures. The staff is great as well. HIGHLY recommend

AMAZING experience! We held my uncles 60th birthday celebration here. Everything was elegantly decorated and This venue is beautiful, everyone is so helpful and nice! I will 100% be coming back to this venue in the future !! THANK YOU!

let me start off by saying this venue has a gorgeous lakeside view. very budget friendly. you can customize your packages. they allow outside catering. ample parking for guests.

the reason why i'm giving this place a low review is because of how they handled my refund request. i requested for them to do a backdrop, as seen in the photos. i gave them a reference photo, told them what i wanted. on the day of the wedding, i noticed that a lot of the decor i wanted seemed incomplete, but didn't think much of it because i figured they were working on it and would be finished by the time everything started... but nope.

first off, i wanted drapes on the ceiling with purple lanterns. this was not arranged in the way i wanted, and the owner agreed that it didn't look right. this was sort of fixed, so i didn't say much. my centerpieces did not have any greenery, which made the tables look kinda plain, but whatever, that's fine. the backdrop though? that was terrible. no one took photos of it. i paid $675 for that backdrop for people take photos with, and none of my guests did because they all agreed that it looked weird. i found out that the person who was in charge of the decor had to leave for an emergency, which i completely understand. however, that backdrop was NOT up to standard at all.

some time after the wedding, i reached out to the owner to see if i can get a refund on just the backdrop. they gave me half the amount, citing that "providing refunds for design items is not a standard practice for us due to the significant time and materials invested in their creations." if you look at the photos provided, please tell me how that backdrop is still $325. this left a bad taste in my mouth.

I recently hosted an event at Serendipity Events, and unfortunately, the experience was far from satisfactory. The location was amazing, but the venue staff and the eagerness to charge us for every little thing made it a nightmare of a venue.

From the start Einav our sales manager was kind and communication with her was a breeze throughout the whole planning process. Even my initial phone conversation with Maggie went well. Once we were over a month out Lexie reached out and this where we were given strict rules, had hesitations with allowing us to have a mariachi (when we confirmed with Einav prior to signing the contract). Lexi provided us with a diagram that indicated we had the whole venue space when in fact we only had 3/4 of the space due to all of their decore items. Lexi kept adding fees that were not discussed or contracted (the fees were told to my guests and not the main person paying for the venue). She arrived late so all communication and questions went to the porters and when she arrived, she wasn't very kind, she didn't bother to introduce herself and she ultimately didn't help us much with anything.

Veronica who was our porter on site assisted with items well, she knew her way around the venue and also assisted Lexi with items she couldn't figure out, but her customer service wasn't there. My only true complaint was that I wish she would have come to me, the person contracted, when she had issues on how my family cleaned up their venue. Overall, she was the only one that assisted me when I asked, but she was fast and responsive.

The Bartender was rude and short to my guests, and he closed down the bar too soon before we could finish up our tickets.

When we arrived at the venue to set up, we found cups in the bushes, a heavy punching bag in our space, which my family had to move, and the chairs were all dirty and dusty. No one was there to walk us through anything, and I had to search for someone to let them know i was there.

A 2-hour set up time was too short and strict, and the 6pm-10pm event time was way too short as well. The initial price to this venue is reasonable but be warned that you will need to set up your own table and chairs, as well as have your family clean up just so they don't charge you extra for servers when you have a taco person (not a sit-down banquet). They will try to charge you for heavy trash bags in the last minute causing your guests to walk far to throwaway the trash themselves. We were also told that the venue owner keeps a watchful eye over us through cameras.

Honestly it was such a disappointment when the venue location is so nice. When confronted about all of this all they said was that Einav promised us too much in order to sell the venue :)

Awful experience customer service is horrible they have no packages.
The place was a mess when we came don’t go here!!