Secluded Garden Estate Reviews
Reviews
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![Kaylyn]()
Kaylyn Sent on 06/11/2019I would choose this venue over and over
SGE. In its name it describes the property. You are nestled away in the hills of Pala. Everything was green and vibrant. The staff were amazing and could not have done this day without there TLC. Josh was our coordinator and he was hands down the real deal. He met with me, made sure I had everything I needed to complete our wedding, and made me feel like I was the only Bride in the world. In reality there were 3 weddings that same weekend. We give you so much respect and feel honored for sharing your home with us. The whole experience sums us up and we all had the best time of our lives. Thank you ! -
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![Jamie]()
Jamie Sent on 10/23/2018Dream Wedding!
The Secluded Garden Estate was an absolute DREAM for us. We wanted a gorgeous "enchanting" wedding, but were also on a budget. We weren't sure if we would be able to find a venue in San Diego that let outside vendors come in, and that's when we stumbled across the Secluded Garden Estate. It FAR exceeded all of our expectations. It is a STUNNING venue, with about 6 different locations to take pictures. Our guests commented that it was one of the most beautiful venues they've ever seen. The owners are very flexible, and sat down with us beforehand to show us good ideas of other couples that have gotten married there! Our bridal party got incredible pictures in the "getting ready suite" and the groomsmen had an awesome time in their area. We couldn't have dreamed for a better location! I would highly highly highly recommend this place if you want a stunning wedding!! -
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![Karina]()
Karina Sent on 07/08/2016A perfect venue for a wedding! Stunning views. All our guest loved it! -
![Stesha]()
Stesha Sent on 06/13/2013Great venue, and gives you lots of leeway to hire your own caterers. Be aware that you have to use their preferred renter for tables and chairs and that you have to pay extra for set-up and tear-down of the event. Also don't be shy to contact Emily more than once if she doesn't respond at first - she's very busy. It's worth it! Beautiful venue. -
![User1160850]()
User1160850 Sent on 05/13/2013The Secluded Garden Estate is A BEAUTIFUL VENUE with Lots of ways to make your Big Day your own Special Day!!! I instantly fell in love with the venue from the moment I stepped foot onto the property! My pictures are gorgeous and everyone is still talking about how incredible the venue was! My only complaint is that there is Not a Bride Suite to get ready in, you actually get ready in a part of the owners home which is not private as you use their personal restroom facilities which was a bit strange. The owners of the property are very nice people and are willing to allow you to customize your day. I would definitely recommend this venue to future brides... -
![Walter]()
Walter Sent on 02/26/2013This place is fantastic for value and beautiful landscape, but if anything goes wrong prepare for poor customer service.
Our wedding was here and unfortunately rain was predicted the last minute. News increased the chance of rain from 10% to 50% the day of - horrible luck for southern california. Because of the rain, we had to setup a tent on the day of. Since the venue is a side business for the property owners they have a policy of not being disturbed before 10am. This meant that we couldn't organize the tenting until than. The tenting wasn't expected to be finished until 5pm and the reception was scheduled for 5pm! Nothing could be moved back under the tent until it was fully erected. This put a huge strain on the the wedding party and all other vendors. The vendors and my crewcame through at the zero hour of getting things ready but the stress could have been minimized if the property owners were more responsive; the extra 2-3 hours would have easily saved us the anxiety and stress.
Wedding services have to be customer service oriented since it is a huge event in someones life. It was disappointing to find out that sleeping in was more important than the clients. I will give them the benefit of the doubt that their service will improve if it ever rains again since our wedding was their first tent ever pitched.
Lastly, email responses have taken 16 days to get back to me in some cases (deposit refund).
Also, do not go with their recommended "Day of Coordinators". Their recommended "best" was absolutely dreadful - Tamra (Tammy) Francis. All the vendors and my bridal party complained of her for her lack of experience, work ethic, inability to prioritize and manage. There was also a conflict of interest in that she worked for the property owners and prioritized their needs instead of ours. Stay away!
Overall, if it didn't rain, the only complaint I would have would be there coordinator recommendation and email responsiveness.
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![Lizbeth]()
Lizbeth Sent on 01/13/2014Initially we were in love with this place and signed a contract a year and a half before the wedding. The place is beautiful and the owners were very nice. The problems came as the wedding came closer. Initially we were told we could stay past 12 because of course it is in a far away place and very secluded. A month before the wedding they told us we had to turn the music down by 9. When I called them to make sure that was not was initially promised, they told me we could keep the music but it would have to be lowered at 11 and we had to still be off the property by 12. The day of the wedding the owner came to the DJ at 9 and had him turn down the music. Meanwhile, they did pull out a couple of chairs and joined our party by drinking and eating along with the rest of our families. They made us go through their insurance and gave us a hard time with the deposit because one of the vendors hit part of the fence. It was later resolved because the vendor took responsibility and paid them, but we never even got a response from the insurance company. We had to use their provided rental company and they made it extremely hard for my wedding planner because they left items all over the place and my wedding planner had to move 5 belly tables, chairs, and tables across sections even though they had asked us where we wanted them. Very nice people, but not sure this is something they should be running on their own.
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