Scott’s Seafood Grill & Bar - Oakland Reviews
Scott’s Seafood Grill & Bar - Oakland
Oakland, CAReviews
4.8 out of 5 rating
18 Reviews
94%
Recommended by couples
-
![wyndhamheart]()
Sarah Sent on 08/16/2014Very affordable for what you get and Vicky was amazing to work with. No matter how much I had to email/call/come in or change my mind she was 100% with me. THANKS SCOTTS! -
![hockeylvr2]()
Danielle Sent on 10/14/2009Everything went so perfect!! All the hard work paid off.. so thank you with helping, it all turn out so great! From start to finish, the service was superb!! Everything Scott's Garden said they could do and would do was exactly what we received, plus more! If you're looking for stress free wedding service.. you will get stress-free :)
Oh, and I cannot forget to share the fact that Scott's Garden was a last minute replacement after our original ceremony/reception site filed bankruptcy. We were so glad we chose Scott's as our replacement.
Thank you Kasey Howe and Marianne Marko, you both were awesome women to work with!! Very nice and just so easy to work with and talk to. We were very pleased to have been matched up with you. Hats off to the entire staff who work the night of our wedding.. you all were more than awesome!! So accommodating and pleasant.
All the Scott's staff members we met along the way are definitely professional and responsive. I would absolutely recommend Scott's to anyone.
Thanks a million to help make our special night even more special.
Take care,
Danielle and Casey Roche
(Traveled from MI to Walnut Creek, CA for our wedding) -
![Victoria]()
Victoria Sent on 06/06/2011This review is for my wedding ceremony and reception held at Scott's Gardens in Walnut Creek.
My wedding was described by my guests as "wonderful" and "magical" and this is due in large part to Tiffany Chids, Event Coordinator. She is outstanding and head and shoulders above the rest bar none. She went the extra mile for me when she didn't have to and if I were a professional Event Planner I would probably worship her.
So why only 4 stars you ask?
Basically what it comes down to is that I experienced two very polar opposite kinds of service from the Scott's Catering staff in the months of planning leading up to my DIY wedding: fantastic, flexible, customer friendly and accommodating - and - patronizing, dismissive, inflexible, hurried and difficult. And it all depended on the Coordinator and/or Manager that I was interacting with.
If I had always experienced the same fantastic service I received from Tiffany from everyone else as well, I would give them 5 stars. But because not only myself, but also my family, experienced the "difficult" service even on the day of my wedding I can only give 4 stars.
And even though Tiffany is a wonderful as she is, I still want to give a couple of tips so that future brides can be aware:
- For every detail make sure you double and triple check it, even on the day of your event. Some of the small things get "forgotten" or remembered wrong - probably due to the large amount of events they have going on at any one time. To their credit, Scott's Catering will make it right if they can at all possibly do so but you have to prompt them.
While the serving staff on the night of my wedding was VERY friendly and responsive, there were a few minor logistical problems:
The butlered hors 'd oeuvres were all brought out in the first 15 minutes of the cocktail hour when I had specifically asked for this not to happen and it was written in the contract by Tiffany. This left the next 45 minutes with just bread for people to nosh on (thank goodness I had ordered the bread!).
The dinner "special entrees" for vegetarian, ect, were served before the buffet opened, so those of use with the "special entrees" had to sit for up to 30 minutes before the rest of our table had their food from the buffet. This was because the same staff that was serving the "special entrees" were also manning the buffet. Even after the "special entrees" were served there was still a gap in time before they opened the buffet. So consequently the buffet started at least 20 minutes late and guests were wondering why only certain people were getting dinner. I can't believe that they couldn't have opened the buffet and at the same time had just one person to serve the special entrees. This timing threw off the rest of the events for the night, making everything then 30 minutes late.
I had to prompt them to start serving wine at the dinner. We were done with salads and waiting for the buffet to open when I noticed that no wine had been poured (were they waiting for everyone to have their dinner before pouring? that would have been another 20-30 minutes!) Even after they finally poured at my head table, they still were not pouring at the rest of the tables. So I had to again call over a server and ask him to start pouring at the rest of the tables! This was a detail that should have been automatic. The staff did start serving the wine immediately and then came back to me to let me know that everyone had their wine.
Overall this is a very professional organization providing top notch service. I would definitely use Scott's Catering services again, and recommend them to anyone....but as they say "the devil's in the details", so make sure that you or someone very close to you is managing those details
Are you interested?
Send a message
Are you interested?
Send a message