Schaffer's Bridal Reviews
View more informationReviews
4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
113 Reviews
91% recommend it
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Quality of service 4.6 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.6 out of 5 rating
Awards
113
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User photos
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Alexandria Sent on 02/12/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Bridal shop with an abundance of choices
I had a great experience at this bridal shop and purchased a dress and veil. The bridal consult was amazing, patient, and helpful throughout the entire appointment. Since it's located in Scottsdale I was a bit concerned I wouldn't find a nice dress within my budget but they have sooo many dresses in each price category. I highly recommend Schaffers.I had a great experience at this bridal shop and purchased a dress and veil. The bridal consult was amazing, patient, and helpful throughout the entire appointment. Since it's located in Scottsdale I was a bit concerned I wouldn't find a nice dress within my budget but they have sooo many dresses in each price category. I highly recommend Schaffers. -
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Taylor R. Sent on 11/08/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing dresses!
The staff is so helpful and provides a wonderful try on experience. Very affordable dresses and large variety selection.The staff is so helpful and provides a wonderful try on experience. Very affordable dresses and large variety selection. -
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Samantha G. Sent on 10/22/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience the whole way through
Can't say enough good things about Schaffer's! From an amazing experience trying on dresses with Kimberly, who had the perfect mix of forcing me to be a bit decisive while making sure I felt like a queen, to ripping out the zipper to put in a new one and add real buttons, to making sure it was absolutely perfect when I picked it up the day before, I have no complaints! The dream dress experience! Veil was also from there and was amazing.Can't say enough good things about Schaffer's! From an amazing experience trying on dresses with Kimberly, who had the perfect mix of forcing me to be a bit decisive while making sure I felt like a queen, to ripping out the zipper to put in a new one and add real buttons, to making sure it was absolutely perfect when I picked it up the day before, I have no complaints! The dream dress experience! Veil was also from there and was amazing.-
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Kayden L. Sent on 01/25/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was perfect!
Everything was absolutely perfect!Everything was absolutely perfect! -
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Heather R. Sent on 03/27/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience!
I went the the Schaffer’s location in Scottsdale, AZ and had the best time! I was a bit nervous walking in but the ladies there made me feel so comfortable and were so helpful. I absolutely love my dress and can’t thank me enough for helping me find it!I went the the Schaffer’s location in Scottsdale, AZ and had the best time! I was a bit nervous walking in but the ladies there made me feel so comfortable and were so helpful. I absolutely love my dress and can’t thank me enough for helping me find it! -
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Nicole L. Sent on 08/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Choice for Any Budget
My experience at Schaffer's was amazing. They had gowns to fit any budget and style and did not pressure you into going above your budget. The service was exceptional, my dress got in before the quoted time, and everything went smoothly.My experience at Schaffer's was amazing. They had gowns to fit any budget and style and did not pressure you into going above your budget. The service was exceptional, my dress got in before the quoted time, and everything went smoothly. -
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Kelly Sent on 12/08/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Dress
I loved my dress. They met with me multiple times to find the perfect dress. They checked in throughout the process and did multiple fittings. I was impressed. They were very responsive. We had a small snafu where my veil ended up missing. The error was on my side, but they searched the whole store and offered to have an employee bring a replacement. Luckily, I found it...but that kind of service it rare!I loved my dress. They met with me multiple times to find the perfect dress. They checked in throughout the process and did multiple fittings. I was impressed. They were very responsive. We had a small snafu where my veil ended up missing. The error was on my side, but they searched the whole store and offered to have an employee bring a replacement. Luckily, I found it...but that kind of service it rare! -
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Kaylee Sent on 02/09/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I just bought my dress last weekend and buying it here was a fantastic day! The person who helped me was absolutely amazing! They perfectly picked dresses for me to try on after a quick talk and were patient and dead on. After I was done, my mom actually found her dress here as well! It was a great appointment.I just bought my dress last weekend and buying it here was a fantastic day! The person who helped me was absolutely amazing! They perfectly picked dresses for me to try on after a quick talk and were patient and dead on. After I was done, my mom actually found her dress here as well! It was a great appointment. -
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Rebecca Sent on 10/31/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Found my Dream Dress at Schaffer's!
Thanks to a surprise sample sale, I was able to purchase the dress of my dreams at Schaffer's! Huge thanks to Erin for her help on my journey to saying YES! Erin was so lovely to work with and really made my dress shopping experience fun, exciting and professional. What an outstanding boutique. Loved everything from the moment we walked in. Thank you for giving me those magic bridal memories!Thanks to a surprise sample sale, I was able to purchase the dress of my dreams at Schaffer's! Huge thanks to Erin for her help on my journey to saying YES! Erin was so lovely to work with and really made my dress shopping experience fun, exciting and professional. What an outstanding boutique. Loved everything from the moment we walked in. Thank you for giving me those magic bridal memories! -
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Macy Sent on 07/24/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I can't say enough great things about everyone at Schaffer's!! They were absolutely wonderful. Kristina helped me find my dream gown. I tried on dress after dress--- multiple times :)-- and she was very patient with my family and me. I really appreciated that. I am pretty indecisive and I never felt pressure. She ultimately encouraged me to retry on a dress that I ended up choosing. As for the alterations, they turned out so much better than I could have imagined. I knew I needed some work done to my dress to make it my dream. I trusted Jeneka and Chi and I am so glad I did. They were worth every penny. A special thanks to Jeneka as she made me feel so special and important every time I went in-- that's how every bride should feel. My dress was not an easy one to bustle but I literally cried after seeing how wonderful of a job they did. Not to mention, all of their accessories are stunning. I loved my earrings, veil, and hair pin. Love these guys! I feel like I gained friends in the process. They were professional yet so much fun! If you are looking for the perfect wedding gown experience, Schaffer's is a MUST go. Thank you so much for everything ladies!!I can't say enough great things about everyone at Schaffer's!! They were absolutely wonderful. Kristina helped me find my dream gown. I tried on dress after dress--- multiple times :)-- and she was very patient with my family and me. I really appreciated that. I am pretty indecisive and I never felt pressure. She ultimately encouraged me to retry on a dress that I ended up choosing. As for the alterations, they turned out so much better than I could have imagined. I knew I needed some work done to my dress to make it my dream. I trusted Jeneka and Chi and I am so glad I did. They were worth every penny. A special thanks to Jeneka as she made me feel so special and important every time I went in-- that's how every bride should feel. My dress was not an easy one to bustle but I literally cried after seeing how wonderful of a job they did. Not to mention, all of their accessories are stunning. I loved my earrings, veil, and hair pin. Love these guys! I feel like I gained friends in the process. They were professional yet so much fun! If you are looking for the perfect wedding gown experience, Schaffer's is a MUST go. Thank you so much for everything ladies!! -
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Anne Sent on 06/24/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Schaffer's was an amazing wedding dress shopping experience. I have been there several times for friends and ultimately for myself! Tons of dresses in multiple price points. Buying, delivering, and picking up was flawless. Their new salon is smaller from when I initially purchased in August 2017 but still private and separate from other bride's appointments. Erin was amazing and made me feel super comfortable. We could take our time picking out dresses with no pressure or rush. All the staff there is super friendly. I would highly recommend going here for your wedding dress experience. I went to a few other salons that felt cramped and wouldn't even let you look at their dress selection! Not at Schaffer's. You won't be disappointed.Schaffer's was an amazing wedding dress shopping experience. I have been there several times for friends and ultimately for myself! Tons of dresses in multiple price points. Buying, delivering, and picking up was flawless. Their new salon is smaller from when I initially purchased in August 2017 but still private and separate from other bride's appointments. Erin was amazing and made me feel super comfortable. We could take our time picking out dresses with no pressure or rush. All the staff there is super friendly. I would highly recommend going here for your wedding dress experience. I went to a few other salons that felt cramped and wouldn't even let you look at their dress selection! Not at Schaffer's. You won't be disappointed.-
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Zofia Sent on 02/27/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had a wonderful experience at Schaffer's. Their selection and service were excellent. I visited about 8 bridal stores, and tried on almost 100 dresses. This was my favorite bridal store.I had a wonderful experience at Schaffer's. Their selection and service were excellent. I visited about 8 bridal stores, and tried on almost 100 dresses. This was my favorite bridal store. -
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Janee Sent on 03/04/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Schaffer's Bridal was amazing to work with! I'm a plus-size gal and let's face it, I hate dress shopping. Jessie and the team there at Schaffer's made it so easy and simple! I found a great dress that was originally $2,800 - it was marked down to $600.00! With the alterations, the grand total was just perfect for my budget! Mo altered the dress twice to add little cap sleeves and straps and I felt like a princess on our day. Thank you, Schaffer's and Mo for all of your help!Schaffer's Bridal was amazing to work with! I'm a plus-size gal and let's face it, I hate dress shopping. Jessie and the team there at Schaffer's made it so easy and simple! I found a great dress that was originally $2,800 - it was marked down to $600.00! With the alterations, the grand total was just perfect for my budget! Mo altered the dress twice to add little cap sleeves and straps and I felt like a princess on our day. Thank you, Schaffer's and Mo for all of your help! -
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Riley Sent on 02/27/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I recently came into the Scottsdale location with my best friend who is getting married this fall. Our experience was extremely easy going and enjoyable. My best friend purchased both her wedding dress and our bridesmaids dresses here and the process was very smooth. We never felt pressured into buying anything and the consultant was very helpful. Their selection was huge and the prices were extremely reasonable in comparison to other bridal shops we had visited prior to our appointments.I recently came into the Scottsdale location with my best friend who is getting married this fall. Our experience was extremely easy going and enjoyable. My best friend purchased both her wedding dress and our bridesmaids dresses here and the process was very smooth. We never felt pressured into buying anything and the consultant was very helpful. Their selection was huge and the prices were extremely reasonable in comparison to other bridal shops we had visited prior to our appointments. -
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Grace Sent on 08/27/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Schaffer's Bridal was incredible. They made me feel comfortable throughout the whole experience and always kept things on time, smooth and easy! Bonus: I got SO many compliments on my dress!! Thanks, Schaffer's!Schaffer's Bridal was incredible. They made me feel comfortable throughout the whole experience and always kept things on time, smooth and easy! Bonus: I got SO many compliments on my dress!! Thanks, Schaffer's! -
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Cheryl Sent on 04/09/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved working with Schaffer's. They have dresses for every budget imaginable and they were very easy to work with. The girls helping me with my dress were so fast and the best I had worked with for finding a dress. I had been to two other stores and those visits didn't even compare to Schaffer's. They also do in house alterations which is convenient. The dresses are priced fairly, alterations are a little expensive, and accessories are pricey. I am purchasing accessories from other places.I loved working with Schaffer's. They have dresses for every budget imaginable and they were very easy to work with. The girls helping me with my dress were so fast and the best I had worked with for finding a dress. I had been to two other stores and those visits didn't even compare to Schaffer's. They also do in house alterations which is convenient. The dresses are priced fairly, alterations are a little expensive, and accessories are pricey. I am purchasing accessories from other places. -
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Maghan Sent on 07/23/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I went to a total of 5 bridal shops, including Schaffer's in Arizona and Iowa. Both locations were amazing and hands down better than the higher end boutiques I visited. They are very attentive. The dressing area makes you feel like you have the whole store to yourself. Best of all, I never felt pressured and was able to easily stay in my budget due to the way the store is setup. I cannot recommend Schaffer's enough!!I went to a total of 5 bridal shops, including Schaffer's in Arizona and Iowa. Both locations were amazing and hands down better than the higher end boutiques I visited. They are very attentive. The dressing area makes you feel like you have the whole store to yourself. Best of all, I never felt pressured and was able to easily stay in my budget due to the way the store is setup. I cannot recommend Schaffer's enough!! -
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User2304706 Sent on 09/08/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Meghan at IA location was extremely helpful and eager to answer all my questions. She was very accommodating to my disabled mother who came with me and insured that she felt involved. She was extremely friendly and very easy to work with. Meghan was hands down one of the most welcoming, professional, and fun individuals I have "worked" with so far. She helped me find the perfect dress for my day and made the process a lot of fun. Meghan made sure all my questions were answered before I left the store and even gave me a folder with some nice planning resources. I would recommend Schaffer's to anyone who is looking for someone who will listen to your wants and price range and have you leave the store with your dream dress that is in your price range without the feeling of being hassled to spend more then you want and that all your concerns have been addressed.Meghan at IA location was extremely helpful and eager to answer all my questions. She was very accommodating to my disabled mother who came with me and insured that she felt involved. She was extremely friendly and very easy to work with. Meghan was hands down one of the most welcoming, professional, and fun individuals I have "worked" with so far. She helped me find the perfect dress for my day and made the process a lot of fun. Meghan made sure all my questions were answered before I left the store and even gave me a folder with some nice planning resources. I would recommend Schaffer's to anyone who is looking for someone who will listen to your wants and price range and have you leave the store with your dream dress that is in your price range without the feeling of being hassled to spend more then you want and that all your concerns have been addressed. -
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Megan Sent on 11/22/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I purchased my dress from Schaffer’s and had a great experience from start to finish. My mother was only in town for one day, so we crammed all of our dress browsing into one day; Schaffer’s was the last store on the list of 3 we visited, and I was so glad I saved it for last! Our consultant was super sweet and helpful, and I felt very little pressure. They had a ton of stunning options from a variety of price points, and I was really pleased with the balance between quality and cost. After a long day of trying on dresses, the whole experience was very refreshing and I left having found the perfect dress right in my budget. The dress arrived ahead of schedule, and alterations was a smooth and stress-free process.I purchased my dress from Schaffer’s and had a great experience from start to finish. My mother was only in town for one day, so we crammed all of our dress browsing into one day; Schaffer’s was the last store on the list of 3 we visited, and I was so glad I saved it for last! Our consultant was super sweet and helpful, and I felt very little pressure. They had a ton of stunning options from a variety of price points, and I was really pleased with the balance between quality and cost. After a long day of trying on dresses, the whole experience was very refreshing and I left having found the perfect dress right in my budget. The dress arrived ahead of schedule, and alterations was a smooth and stress-free process. -
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Elizabeth Sent on 03/16/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I came here on my first stop for trying on wedding gowns and I was not disappointed. Kacey was absolutely amazing, she was so helpful and patient letting me take time in each of the dresses. She had my back when my mom and sister tried to push me into dresses I didn't like and was super knowledgeable. Without her I would probably have purchased a dress I didn't love! I went to a second bridal store after Schaffers, only to come back and purchase my dress from Kacey later that evening. The best customer service, hands down. I've gone back with two of my bridesmaids for their dresses and it continues to be a stellar experience with Kacey!I came here on my first stop for trying on wedding gowns and I was not disappointed. Kacey was absolutely amazing, she was so helpful and patient letting me take time in each of the dresses. She had my back when my mom and sister tried to push me into dresses I didn't like and was super knowledgeable. Without her I would probably have purchased a dress I didn't love! I went to a second bridal store after Schaffers, only to come back and purchase my dress from Kacey later that evening. The best customer service, hands down. I've gone back with two of my bridesmaids for their dresses and it continues to be a stellar experience with Kacey! -
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Ashley Sent on 12/22/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I bought my wedding dress here and it was amazing. It was slightly over budget, but when I tried it on, I couldn't say no! They were very helpful and chose dresses to try on that I described perfectly!I bought my wedding dress here and it was amazing. It was slightly over budget, but when I tried it on, I couldn't say no! They were very helpful and chose dresses to try on that I described perfectly! -
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Kelsey Sent on 01/04/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I can not say enough good things about Schaffer's Bridal, I went to 4 other shops in the Des Moines area, and Schaffer's quality of dress is non comparable -- they carry the most beautiful dresses! My stylist Megan was absolutely amazing, she was so sweet, caring, knowledgable, and made it fun! She was awesome to work with, I am very picky, have very high standards, and had a 4 month engagement -- I also went way over my intended budget but it was mine and my moms doing, they were extremely respectful of my beginning budget and have varying price ranges. They made all my dress dreams come true, I had the best experience with them for my dress I decided to go with them for my accessories, bridesmaids dresses, and tuxes. They were AMAZING to work with especially Megan who worked with me throughout the process!!I can not say enough good things about Schaffer's Bridal, I went to 4 other shops in the Des Moines area, and Schaffer's quality of dress is non comparable -- they carry the most beautiful dresses! My stylist Megan was absolutely amazing, she was so sweet, caring, knowledgable, and made it fun! She was awesome to work with, I am very picky, have very high standards, and had a 4 month engagement -- I also went way over my intended budget but it was mine and my moms doing, they were extremely respectful of my beginning budget and have varying price ranges. They made all my dress dreams come true, I had the best experience with them for my dress I decided to go with them for my accessories, bridesmaids dresses, and tuxes. They were AMAZING to work with especially Megan who worked with me throughout the process!! -
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Katie Sent on 12/12/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a great experience from picking out my wedding dress, to finding the perfect bridesmaid dresses. Everyone is very friendly and helpful and they work hard to give you your own personal experience.We had a great experience from picking out my wedding dress, to finding the perfect bridesmaid dresses. Everyone is very friendly and helpful and they work hard to give you your own personal experience. -
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Miranda Sent on 08/07/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved working with all of the staff. My bridal consultant was amazing and helped me select the best dress for my wedding ceremony and personality.I loved working with all of the staff. My bridal consultant was amazing and helped me select the best dress for my wedding ceremony and personality. -
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Amanda Sent on 01/26/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had no idea what kind of a dress I wanted but when I wanted Meghan was there to help me and I told her I knew more of what I didn't want then what I did. She brought me a selection of dresses and helped me every dress. She knew my budget and didn't bring me anything outside of it. She was great and when I got to the last dress I already had 2 contenders but the last one was a dress that I wouldn't normally try so I decided to go for it. As she was tying the corset I was smiling from ear to ear and the dress was amazing and it was a great price due to being a floor piece that needs no alterations. I never even thought of going to any other store.I had no idea what kind of a dress I wanted but when I wanted Meghan was there to help me and I told her I knew more of what I didn't want then what I did. She brought me a selection of dresses and helped me every dress. She knew my budget and didn't bring me anything outside of it. She was great and when I got to the last dress I already had 2 contenders but the last one was a dress that I wouldn't normally try so I decided to go for it. As she was tying the corset I was smiling from ear to ear and the dress was amazing and it was a great price due to being a floor piece that needs no alterations. I never even thought of going to any other store. -
Quality of service
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