Sausalito Catering Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 5 out of 5 rating5.0
Awards
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Featured
Kelsey Sent on 10/26/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing!
Wow. I can’t say enough amazing things about Charlotte as well as Sausalito Catering. Charlotte was such an amazing help as well as an amazing light throughout the whole process. I can’t express how easy to work and communicate with Charlotte was. Did I mention Charlotte was amazing? Also, the food was amazing. Everyone loved the food at the wedding and some even said it was the best wedding food they have ever had! Would highly recommend them to anyone that I know for catering and will consider them for other future events.Sausalito Catering's reply:
Kelsey,
Thank you so much for the kind words!! From the tasting to the planning, to seeing your wedding through; it was such a pleasure to be a part of it all. Thank you so much for choosing Sausalito Catering- We wish you two all the best!
Thanks so much,
Charlotte -
Quality of service
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Annette Sent on 12/17/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
October 2025 Wedding
We were absolutely thrilled with the catering service for our daughter’s and son in law's wedding! From start to finish, the experience was nothing short of exceptional. The food was outstanding—beautifully presented, full of flavor, and enjoyed by every guest. The staff went above and beyond to ensure everything ran smoothly; they were professional, attentive, and genuinely warm, making everyone feel cared for. Their superior service made the celebration stress-free and unforgettable. We couldn’t have asked for a better team to be part of such a special day. Highly recommend!Sausalito Catering's reply:
Annette, thank you for sharing your experience with us! The wedding was so beautiful and I'm so thankful the weather cooperated with us. Wishing you and your family a beautiful holiday season.
All the best,
Charlotte -
Quality of service
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Vincent Sent on 12/16/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sausalito is a 10/10
Sausalito was the best choice we could have made for our wedding. Countless people told us that it was the best wedding food they have ever had. Not to mention, the team made the process easy and fun. Charlotte - you are a star and went above and beyond to make us feel like royalty. We are forever grateful for a phenomenal experience.Sausalito Catering's reply:
Thank you so much for your kind words! It was an absolute pleasure to have worked with you and Peter!
Wishing you both all best in this next chapter of life.
Cheers,
Charlotte -
Quality of service
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Tina Sent on 12/01/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommended catering
The food was delicious and the staff went above and beyond for our guests. I would highly recommend for any catering events!!Sausalito Catering's reply:
Tina,
It was truly a pleasure to work with you guys! The reception was so beautiful and we're so grateful to have been a part of the special day.
Cheers,
Charlotte -
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Tyler Sent on 10/15/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best of the best
One of our priorities when planning our wedding was the caterer, especially the quality/taste of food. Sausalito blew the competition out of the water on quality, price, and service. The staff was extremely professional from our very first tasting. Our worries about having a perfect day quickly became confidence throughout working alongside them. They check every box.Sausalito Catering's reply:
Hello Tyler,
Thank you so much for your kind words. We were truly honored to be part of your special day, and appreciate that you trusted us to handle one of the most important pieces of the day. We hope that our paths will cross again for a future event or catering need.
Best Wishes to you both!
The Sausalito Catering Team -
Quality of service
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Rachel Sent on 06/22/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 recommend!
We have used Sausalito for multiple occasions and will continue to use them as they always offer the best quality food, service and experience! Special thank you to Charlotte for being patient, professional and timely!Sausalito Catering's reply:
Thanks Rachel!! We absolutely love working with you guys and your wedding was so beautiful!! Looking forward to many more joyous occasions together.
All the best,
Charlotte -
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Jessica Sent on 06/12/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
5 Stars 🌟🌟🌟🌟🌟
Sausalitos happened to be my wedding venues perferred caterer so we gave them a try, I'm so glad we did! At the tasting the food was so delicious and the portion sizes were huge. I was confident then I didn't need to look any further. I honestly can't say enough good things about Sausalitos! They served a plated dinner at our wedding for our guests and it was perfection! They cooked onsite so all the food was hot when served. We received so many compliments on the food, it was delicious! I honestly can't wait to go visit and have dinner there. They are truly 5 star service 🌟🌟🌟🌟🌟Sausalito Catering's reply:
Jessica,
Thank you so much for taking the time to write this! It was a pleasure to work with you and Steven! We wish you guys all the best and would love to have you guys in for dinner sometime soon!
Cheers,
Charlotte -
Quality of service
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Angela Sent on 01/07/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic Dining Experience
Briarwood couldn't partner with a better catering company. The food was amazing. All of the guests loved everything and the few food allergies we had in our party were not a problem for Sausalito to handle. Even our experience at the tasting was wonderful. The only problem we had was deciding which meals to offer to our guests because everything was amazing and we honestly couldn't have picked wrong. All the food was wonderful!Sausalito Catering's reply:
Angela, thank you so much for taking the time to leave this review. We wish you both all the best!!
Cheers,
Charlotte -
Quality of service
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Erika Sent on 11/03/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Phenomenal Food and Catering Management for our Wedding
We hired Sausalito for our wedding catering to serve around 150 guests. Charlotte, Babu, and the whole team at Sausalito were phenomenal to work with. The food was excellent (and we especially loved that the food was prepared on-site with a truck rather than off-site and then in warming trays for a long time). Our guests really enjoyed the meal! Additionally, the on-site manager ensured that the cocktail hour, dinner setup, meal, and desserts all flowed smoothly. They ensured that we were served first and had plenty of our dishes to enjoy, and also made the experience organized for our guests. Sausalito accommodated all of our guests' allergies, even some especially severe ones, which was much appreciated. They worked out logistics with our venue, and came on-site during our setup time to plan and ensure that the event ran as we pictured it. The tables were set up well for what we pictured as was the buffet. We couldn't have picked better caterers for our wedding and would highly recommend them!Sausalito Catering's reply:
Thank you for sharing your experience with us! We loved working with you guys and are so pleased that you were happy with everything. We wish you both all the best in this next chapter of your lives.
Cheers,
Charlotte -
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Kaila Sent on 10/17/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!
Sausalito was amazing to work with! They helped us through every step of the process and took a ton of stress of our plates. All of our guests were super impressed with the quality of food and service! Very friendly staff - definitely recommend!Sausalito Catering's reply:
Thanks, Kaila, for sharing your experience with us!! I Loved planning with you and Josh- so happy for you both!!
All the best,
Charlotte -
Quality of service
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Keenan Sent on 10/16/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn’t ask for anything more
Did a terrific job, food tasted amazing with so many people wanting more. Service was a class act.Sausalito Catering's reply:
Thanks Keenan!! It was such a pleasure to work with you, Morgan and your families. We wish you all the best in this next chapter of life.
All the best,
Charlotte -
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Ann S. Sent on 09/27/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Let’s do it again!!!!
Sausalito knocked it out of the park!!! My daughter was married two weeks ago and the food was spectacular. From the tasting, to the planning through the final bite at the reception….. perfection! Our friends raved about the food! Especially the chutney on the Chicken Wellington!!! Thank you Sausalito!!!!Sausalito Catering's reply:
Anne, thank you for much for leaving us a review! It was a pleasure to work with you all and I'm thrilled to hear that you were pleased with everything! We wish Morgan and Alec all the best in their future together.
Cheers,
Charlotte -
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Marquez Sent on 09/01/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible food, service and Experience
From the very first moment we had a response email with Charlotte, to the incredible tasting where we had to box up some of the food, to the walk through and the final day. Charlotte was responsive to every email and phone call. Guest are still talking about how delicious and hot the the food was and the professionalism of the service. We've been to a lot of weddings where the food was just okay and was served cold. This was not the case. The bartenders and service staff was very responsive to our guests all night. We had a little snafu with our transportation service and the staff was very sweet and brought our parents back to the hotel. If you are searching for cater stop searching and book Sausalito.Sausalito Catering's reply:
It was so great to work with you guys!! Wishing you both all the best in this next chapter of life!!
Cheers,
Charlotte -
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Conor Sent on 08/09/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing! Would book again and again!
The food was amazing, we had so many of our guests let us know how good their meals were. The service was also above and beyond. Communication was easy and seamless.
We would go with Sausalito for our wedding caterer again and again if we had to do it over again.Sausalito Catering's reply:
Conor, it was such a pleasure to work with you and Emily!! Wishing you guys all the best in this next chapter of life!
Cheers,
Charlotte -
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Abby Sent on 08/07/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn't Recommend Enough!
We had such an amazing experience with Sausalito Catering for our wedding this past June! From the start, Charlotte made the planning process so easy and was incredibly accommodating to all our requests. On the night of our wedding, the staff worked tirelessly, and we received SO many compliments about the delicious food! It was a huge relief that they were experienced with our venue, ensuring everything ran smoothly during dinner. We truly couldn't have asked for a better team to make our special day perfect! Thank you so much!Sausalito Catering's reply:
Abby, it was so great to work with you guys! Your wedding was one for the books, so beautiful!!
Wishing you guys all the best,
Charlotte -
Quality of service
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Brooke Sent on 07/14/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
June 22, 2024 Wedding
Friendly staff, very accommodating, great portion sizes and phenomenal food
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Quality of service
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Lauren Sent on 07/12/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Charlotte is AMAZING!
I got SO many compliments on our food and appetizers at our June 2024 wedding. Everything was DELICIOUS and the service was incredible. I was lucky enough to work with Charlotte and she was AMAZING so attentive, helpful and kind. She made me feel so comfortable and confident in my choice to use Sausalito as our catering company!Sausalito Catering's reply:
Lauren,
Your wedding was absolutely beautiful! It was such a pleasure to work with you and Zach, thank you for choosing Sausalito! Wishing you both all the best!
Cheers,
Charlotte -
Quality of service
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Lindsey Sent on 04/01/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Could not be happier!
I can’t recommend Sausalito highly enough! The food was high quality, perfectly cooked and served quickly. Some of our guests even said that the food was the best they had ever had at a wedding. They were able to accommodate guests with all kinds of dietary and religious restrictions, and everything was well organized. Charlotte was professional, responsive, patient, and extremely pleasant to work with. We are thankful for their hard work, our wedding day was smooth and stress-free because of them.Sausalito Catering's reply:
Lindsey,
It was so great to work with you and thank you for choosing Sausalito Catering!! We wish you all the best in this next chapter of life!
Cheers,
Charlotte -
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Erin Sent on 03/01/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best wedding decision!
I can’t say enough good things about Sausalito & all their staff who helped to make our wedding day run smoothly! We were so impressed with their efficiency, professionalism, and expertise prior to the wedding & they went beyond our expectations day-of! The staff was so incredibly kind, on top of being efficient and serving delicious food. Our guests all had great things to say about their meals, & we even had friends who are planning weddings reach out to ask who we booked with. Price-wise, they were super competitive with other vendors we looked at, especially for a large group. Thank you Sausalito for making our wedding day stress free- & delicious!Sausalito Catering's reply:
Erin,
Thank you so much for sharing your experience with us! It was such a pleasure to work with you and Sal and we wish you both all the best.
Cheers,
Charlotte -
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Annamarie Sent on 12/30/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our experience was incredible!
Sausalito was an amazing company to work with for our wedding. They wowed us from our first tasting. They were ready to create any meal we wanted for our wedding. They welcomed us back for a second tasting to ease our mind on our decision. Even when the inevitable hiccups came around, they were ready to do whatever needed to be done to make our special day perfect. Charlotte is an absolute god sent who helped us more than we could have ever asked. She made our day run so smoothly and put our fires along the way. The food was amazing and we had so many compliments on the menu and services provided by them. We definitely recommend going through Sausalito for any event!Sausalito Catering's reply:
Annamarie, I had the best time with you and Dominic! I loved doing the second tasting with you guys and your moms. Even though we hit some roadblocks, along the way, I'm so happy that we were able to provide you with the services, food and experience that we planned for. We wish you guys all the best and I hope our paths cross again!
Cheers,
Charlotte -
Quality of service
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Emily Sent on 12/29/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceeds expectations!
We had our wedding at The Madison and Sausalito was the perfect caterer for our event. From the beginning we were impressed with Sausalito’s professionalism and responsiveness, and even though our primary contact changed during the planning process, they didn’t miss a beat. Charlotte was a joy to work with and her team took care of everything promised! We had over 200 guests for cocktail hour and plated dinner and everyone raved about the food- hot, prompt, delicious. I am still thinking about how good the short rib was! Having 4 entree choices was really popular with our guests- and they accommodated everyone’s diets. They also helped set up our “Pittsburgh cookie table” in lieu of cake and it was a great success. We would hire Sausalito again in a heartbeat!Sausalito Catering's reply:
Emily, it was such a pleasure to work with you and Tom! Your wedding was gorgeous, and we are so thankful to have been a part of it! We wish you guys all the best!!
Cheers,
Charlotte -
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Carley Sent on 12/19/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sausalito is the best!!
Our wedding venue suggested Sausalito to us and we could not be happier with the entire experience. From our initial inquiry until the final minutes of our wedding communication was easy and enjoyable. Charolette made the wedding planning experience so fun and put our minds at ease…the entire team knows exactly what they are doing and they are doing it right! At our venue we had to have tables and chairs set up & tore down at the end of the night, Sausalito was able to do this for us. They also set up linens and flipped our space from ceremony to reception. We were able to completely enjoy our wedding knowing that we were in good hands!!
The food is awesome! We got compliments from so many of our guests that their food was delivered quickly and hot! It can be hard to serve 200+ people at a wedding and Sausalito did it seamlessly. Some crowd favorites were the chicken quesadillas for cocktail hour, the beef short rib and the eggplant parm with cheese ravioli.
I can not recommend Sausalito enough!! 10/10!Sausalito Catering's reply:
Carley, I thoroughly enjoyed working with you and Patrick! Your wedding was gorgeous, and I was obsessed with your head table- what a vision! Thank you so much for choosing Sausalito Catering. We wish you guys all the best!!
Cheers,
Charlotte -
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Emily Sent on 12/12/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious!
We found Sausalito through our venue and decided to give them a try, I was very impressed with the responsiveness of everyone I interacted with. Babu was fabulous at our tasting meeting and they even let us come back and try an additional app that we were thinking about. Charlotte was a dream to work with, she helped us with finding our linens as well and answered my million questions without any hesitation even if my email was at 3am (anxious thoughts you know). They were incredibly accommodating with allergies and made adjustments for those who wanted a dish but couldn't have one part of it. Everyone after the wedding told us how delicious the food and I couldn't agree more!Sausalito Catering's reply:
Emily, thank you for choosing Sausalito and thank you for your kind words! I loved our chats and the whole planning process. Your wedding was gorgeous and I’m so thankful to have been apart of it! We wish you guys all the best!
Cheers,
Charlotte -
Quality of service
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Cynthia Sent on 12/12/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding quality of food, service, staff, and communication!
The wedding was everything we could have hoped for and more! Sausalito Catering had excellent food, great service, and attention to detail for everything!Sausalito Catering's reply:
Thank you, Cynthia!! It was a pleasure to have worked with you all. We wish Bethany and Colin the best in this new chapter of life!
Thanks so much,
Charlotte -
Quality of service
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Molly Sent on 11/26/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding food vendor
Sausalito provided great food and great service for our wedding!Sausalito Catering's reply:
Hi Molly,
Thank you for taking the time to review us. We wish you and Mike the best in this next chapter of your lives.
All the best,
Charlotte -
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Anna Sent on 11/08/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing, high-quality wedding caterers!
From the beginning, Sausalito, and particularly Charlotte, was amazing to work with. I was able to call with any questions and it was easy for me to schedule interest meetings, tastings, and any additional planning meetings. Charlotte worked with my fiancé and I to figure out exactly what we wanted. She listened to our ideas and gave us amazing suggestions that helped our reception flow better than we could have planned for ourselves. The service at the reception was impeccable. I keep hearing from my guests that it was one of the best dinners they have had at a wedding. We did the pasta bar which people loved and were so surprised by. On the wedding day Charlotte was extremely attentive to my husband and I and made us feel like royalty. They ran the dinner like a well oiled machine. Highly recommend!!Sausalito Catering's reply:
Anna,
I absolutely loved working with you and David. You guys were so thoughtful in every aspect of you planning and it really showed at your reception. We wish you both all the best.
Thanks so much,
Charlotte -
Quality of service
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Paige Sent on 11/03/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made our dreams come true!
Charlotte and the Sausalito team were wonderful to work with from start to finish! We wanted to leave our guests with an incredible culinary experience and with the help of the Sausalito team we did just that! Several guests (some of which are chefs themselves) complimented the dinner and praised the Sausalito team throughout the reception.-
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+2 photos
Sausalito Catering's reply:
Paige,
It was a privilege to work with you, David and your family. I'm so happy to hear that you and your guests enjoyed everything. We wish you both all the best in this next chapter of life.
Cheers,
Charlotte -
Quality of service
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Andrea Sent on 03/22/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Seamless, stress-free, delicious!
I used Sausalito catering for my wedding and could not be happier. Well priced, food was absolutely incredible, and the staff & Natalie the day of were outstanding. Definitely made the day stress free.Sausalito Catering's reply:
Andrea - we were so happy to be a part of your day! It was a pleasure working for you and we wish you all the best!
Natalie & Team -
Quality of service
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Nicole Sent on 01/04/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best Caterer for your wedding!!!
There are so many wonderful things I can say about our caterer! Let’s start off with the food! Do yourself a favor and do a tasting purely so you can eat their food twice because it’s so good!!! We worked with Charolette and she a dream vender to work with. She cared about every detail as much as we did! She was friendly and not only made sure everything tasted good but made she we had peace of mind when we went through our timeline and overall flow of the reception. Take it from someone who planned every single detail of their wedding having Charlotte and knowing she had everything covered with confidence really helped me enjoy my special day! We were very grateful to work with Sausalito and 10/10 would recommend other brides and grooms to use them too! -
Quality of service
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Audrey Sent on 12/14/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!
We had a wonderful experience with Sausalito for our wedding. Natalie was an absolute rockstar and I could not recommend her enough. She worked her butt off throughout our entire event and went above and beyond to make sure things were going smoothly and we had everything we needed - she even fluffed out my dress before I walked down the aisle. Highly recommend Natalie to be point person if you have Sausalito as your caterer! Their staff was friendly, food was great and we would recommend them for any event!Sausalito Catering's reply:
Audrey - Congratulations again to you & Kevin on your marriage. It was so much fun working with you all and I wish you the best in this next chapter of your lives! -Natalie -
Quality of service
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Taylor Sent on 11/02/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a great experience!
We loved working with Sausalito. Charlotte, Natalie and Babu are all easy to work with. Our tasting was amazing, and the day of our food was great. We received many compliments from guests after the wedding. Their catering staff and bartenders were so nice and it made our day amazing. -
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Cloe Sent on 10/31/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Above and beyond!
Sausalito Catering went above and beyond on our wedding day! The food was outstanding and the staff members were so fun and professional. From set-up prior to the ceremony to after our send-off, the staff were so awesome to work with and laughed with us as if we’ve been friends for years. Special shout-out to Natalie who made sure our day was perfect! She went above and beyond during the planning process and on our wedding day. Her and her staff are truly amazing and we can’t thank them enough!
Highly recommend!Sausalito Catering's reply:
Cloe, thank you so much for sharing! It was such a pleasure to work with you, Eddy & your families. We wish you all the best in this new chapter of your life and thank you for allowing Sausalito Catering to be a part of your big day!
-Natalie -
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Kiley Sent on 10/19/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best wedding caterer
I have nothing but great things to say about Sausalito, especially Charlotte. She was like my very own wedding planner. She covered everything and more. Our meetings and tastings were very thorough and they helped bring our vision to life.
The menu options are amazing, we wish we could have tried everything! It was so hard to choose entree’s considering we loved every plate!
Throughout the wedding, Charlotte continued to come up to me and ask if I needed food or a drink. She was extremely attentive and wanted only the best for our big day.
I highly recommend this company! You will not be disappointed!Sausalito Catering's reply:
I loved working with you, Anthony and both families. Your day was beautiful and we are so grateful to have been a part of it. We wish you both all the happiness.
Thank you so much,
Charlotte -
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Todd Sent on 09/22/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Totally amazing!!
Charlotte, Natalie and the whole Sausalito team were absolutely amazing!! I have attended many weddings over the years and this was by far the best dinning experience I have come across. It really was that good!!
With prices going up for all sorts of food items, I thought that Charlotte was extremely fair.
Just an incredible experience.
5 Star!!
They really did exceed our expectations and we had some very discerning guests!!
Well done Sausalito team!!Sausalito Catering's reply:
Thanks Todd, we appreciate you taking the time to write this. It was a pleasure to work with you guys.
All the best,
Charlotte -
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Lauren Sent on 04/15/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best catering ever!
WHAT AN AMAZING TEAM!!!!! Sausalito was fabulous, and our guest have not stopped raving about the food and the service. WE absolutely loved working with Charlotte and her team, they were stunning. We even had a hick-up with alcohol and their team managed seamlessly. If I had to do it all over again, Sausalito would be my first choice. They were by far the best catering team we coordinated with, from our initial tasting, to a second tasting, to helping with our postponed date, and managing all the set-up of not only food but all the dinner supplies as well as all of our random extras (The Old Courthouse Venue has nothing but they were well prepared with EVERYTHING), they were amazing to work with. Would recommend them for any and all party needs anytime!!! -
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Sarah Sent on 01/21/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beyond all expectations!
Sausalito was recommended to us through our venue and we were so pleased with our choice. Babu and Charlotte went above and beyond for us to celebrate our wedding. When we had to postpone due to Covid, they demonstrated excellent flexibility in rescheduling with us over a year later. The food was just as good at our reception as it was at our tasting. They allowed for us to alter menu items to best fit our own tastes and guests dietary needs. We received rave reviews from our guests saying it was the best wedding food they ever had! Don’t hesitate in booking with Sausalito for your event- incredible food, service, and attention to detail! Highly recommend the Chicken Wellington, it was the star of our dinner! -
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Sara Sent on 01/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Vendor to work with
We emailed 10 catering teams and did tastings at 3 of them. Sausalito was hands down the best food we tasted. Not only was the food delicious but the staff was also great. Charlotte when above and beyond to make sure our day was perfect! I did not worry day of knowing Charlotte and her team were getting everything ready. I have received compliments on the food and service from everyone we talked too.Sausalito Catering's reply:
Thanks Sara!! I know Covid threw some curve balls our way but your day was absolutely beautiful and we are so happy that we were able to work with you and Dan!! -
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Carly Sent on 12/22/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing! Definitely Recommend
Charlotte is amazing and super responsive! She will answer all of your catering needs. We had a small wedding and she was able to help us by making great suggestions and the food was amazing from Sausalito!Sausalito Catering's reply:
Congratulations to you and Ian!! It was so great to work with you guys.
Thank you for choosing Sausalito Catering!! -
Quality of service
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Meghan Sent on 10/28/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely perfect wedding catering experience
Sausalito did a perfect job on our September 2021 wedding reception at Lake Affect. Communication was excellent leading up to the event, execution day-off was flawless, and the food was the best I have ever had at a large event. Without an on-site kitchen at our venue, we were stunned by how good the food was. Our guests uniformly raved about the quality of their meals.Sausalito Catering's reply:
Meghan,
Thank you so much for your review. We loved working with you and Joe and we wish you guys the best!! Lake Affect is an awesome venue and Stephanie was great to work with.
Best,
Charlotte -
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Robin Sent on 10/20/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing!
My daughter was married in October 2021 and the service, food and follow-up with Babu and Charlotte were unquestionably the reason my daughter had an amazing wedding. People are still talking about the food and the service! I have two sons who are not married and I am going to encourage them to get married in Cleveland and use Cafe Sausalito! WELL DONE!!Sausalito Catering's reply:
Robin,
Thank you so much for taking the time to write this. Your daughter's wedding was beautiful and it was such a pleasure to work with you all.
Cheers,
Charlotte -
Quality of service
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Mckenna Sent on 10/20/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The DREAM Catering Experience
When thinking about food at our wedding, we wanted exquisite food while also being creative. We were able to create a dream menu and have food that people would enjoy and remember. Everything was professional and DELICIOUS. My family and friends are still talking about the food. I would recommend them to EVERYONE!Sausalito Catering's reply:
McKenna,
We are so happy that you and Clay chose Sausalito Catering for your big day. It was a beautiful wedding and we were thrilled to be a part of it! Wishing you and Clay all the happiness in the world!!
Best,
Charlotte -
Quality of service
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Katherine Sent on 08/20/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great job!
Food was great and service went very smooth! They did a great job. -
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Erin Sent on 08/13/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Babu with Sausalito catering was a pleasure to work with. He met with us several times in advance and was extremely accommodating of dietary restrictions/allergies for guests (we had quite a few in the family!), a "late night" pizza snack we brought in, and a pretty extensive signature drink menu! We were one of the first weddings to be held at a new venue and Babu took it all in stride and I had no worries on the day of the wedding with him running the show! Despite our venue not having a full kitchen on site, the food was served efficiently, hot, and most importantly was delicious!! I would definitely recommend Sausalito catering! -
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Brook Sent on 03/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Babu totally understood my vision and did a great job... It was perfect! -
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Matt Sent on 02/20/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cafe Sausalito was excellent from start to finish! We had the plated dinner for 222 people at The Old Courthouse in Downtown Cleveland. This venue does not have a kitchen on site and I was amazed at how delicious & hot! everything was, it was even better than what I remembered at our tasting!
Babu and his staff were excellent and they catered to everything we needed. (My glass was never empty!) Babu was so easy to get ahold of and rapid in his responses, which everyone appreciates. They paid great attention to detail and were willing to help out wherever needed, even if it wasn't apart of the "catering." They set up quickly and cleaned up so well it didn't even look like they were there! I would highly recommend Sausalito to cater any event you have! -
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Sarah Sent on 08/25/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We couldn't have gone with a better catering service!!! Our food was absolutely amazing! Babu does an amazing job, as does his staff! We are most thrilled with their willing to go above and beyond to make our day truly special!!!! Thank you so much Babu & staff for being apart of our wedding day! The food was perfect, everyone raved about it that day, and is still talking about how fabulous the food was even today, 2 months later!!! -
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Karolina Sent on 08/25/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was/am speechless on how smooth everything went for my wedding thanks to Sausalito catering. Everything that needed to be done they did it. They accommodated my needs and made my wedding actually MINE! It was just the way I wanted nothing less nothing more. The staff goes above and beyond and is so professional. Nicest people to work with. You don't even realize they are there they stay out of the way and make sure everything is done right and right away. There was a spill on the ground and my husband and one of the workers to clean it up when he had a chance and within second there was someone coming out to clean it . Like I said they were on top of everything and everything ran so smooth. From planning the wedding to the actual wedding and after it was all about me and what u wanted they truly care about the bride and groom!!! Thank you guys for a wonderful evening and overall amazing experience working with you! -
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Victoria Sent on 08/20/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was the Bride for a wedding at the Galleria Mall downtown cleveland. I hired Sausalito Cafe to cater the event. Everything was amazing from start to finish. Not only was the food and service amazing (I work in the service industry, so I know good service) but the whole process from booking to when we picked our belongings up the day after the wedding. I didn't hire A wedding planner so Babu (the owner) helped me with every step along the way. The day of the wedding he kept everyone so organized and made everything run perfectly.
My guests are still talking about our food! -
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Andria Sent on 08/18/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We absoluetly loved having our wedding at the Galleria! Everyone was so attentive to our needs and how we wanted everything set up! Sausalito's Catering was phenomenal! The food was amazing! We had our wedding ceremony out on the courtyard of the Galleria and the reception to follow inside. Their team worked so well together and made our wedding a day we will never forget! We recommend this venue and catering company to everyone! You won't be disappointed. -
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Dan Sent on 08/17/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you have read any of the other reviews it goes without saying that if you hire Café Sausalito for your wedding reception or event that the food and service is going to be top notch. The intangible that drives it all is Babu's passion. This becomes quite obvious when experiencing his dedication to his clients and staff firsthand. At our wedding reception, which was outside, we were blessed with quite a bit of rain :). Given this fact, and even though his wife had just given birth the day before, Babu made a special appearance to make sure things were going exactly how we wanted them. Due to the elements, his team had to "adapt and overcome" multiple times and they expertly did so time and time again. I would recommend Café Sausalito to anyone who wants to have their special day planned and executed by a professional who cares deeply about his craft. Thanks for helping create memories for a lifetime!! -
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User2496670 Sent on 01/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My fiancé and I chose Cafe Sausalito for several reasons. Babu was amazing to work with and made my dream wedding a reality. He was easy to get ahold of and took really good care of us. The second reason was the food was incredible!! We went for our tasting with both our parents and the 6 of us had a hard time deciding because the choices were so good. We received many compliments on the venue and on the food from many, many guests. Highly recommend Babu and Cafe Sausalito! -
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Danielle Sent on 10/28/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
My wedding reception was amazing Sausalito made sure my dreams came true the food was amazing my guests loved everything about the food and the service I am still getting compliments three months after my wedding my brother was so impressed with the service he booked Sausalito catering right after my dreams come to life this will be a moment that I will never forget I can never thank you enough for making that special moment in my life become reality thank you so much if you want your wedding to be amazing and go off without a hitch please book -
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Najia Sent on 08/30/20254.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Saulsalito amazing versatile cuisine
Sourced by my wedding planner from Toronto, Sausalito has exceeded expectations by catering at my home for more that 300 people two years in a row. Not only was the food quality excellent but they managed to curate two very custom menus, provide excellent qualified staff on site to deliver an unprecedented experience for all mu guests. Very notable is their ability to anticipate needs early and also handle small emergencies on the day seamlesslessly. To be honest, I️ can't work with anyone else. I️ found them affordable and they sourced halal meat and provided a great tasting experience for the wedding! Best of the best!!!Sausalito Catering's reply:
Najia, thank you so much for your review. It is always a pleasure to with you and to create new menus and memories. We look forward to many more memorable celebrations.
Cheers,
Charlotte -
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Dro S. Sent on 10/01/20224.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great staff before and during event, flexible, and tasty
We thoroughly appreciated their staff guiding us through creating our order and the support and execution on the day of the event was perfect. Didn't have to think about anything, they took care of it all. And most importantly, the food came out delicious.Sausalito Catering's reply:
Thanks Dro!! It was so nice to work with you and Jennifer and we are so happy that we could be a part of your special day.
All the best,
Charlotte -
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Sybil Sent on 08/21/20224.8 out of 5 rating4.8-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing service!!
The food was wonderful, people have been coming up to us ever since the wedding to let us know! But even more than the food, was Charlotte. She was way more than just the maitre D. She gave us insight on the timeline of the event, and had so much expertise. She was a wealth of knowledge, and even helped calm me down when things got stressful. She was always calm and collected. I could go on and on about her! The only thing I could complain about was the steaks being a little over cooked, but honestly no one noticed (except my father in law).Sausalito Catering's reply:
Sybil,
Thank you for taking the time to write this. It was our pleasure to work with you and Brandon. We wish both a lifetime of happiness.
All the best,
Charlotte -
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Jeanette Sent on 08/04/20224.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beyond expectations
For our wedding we did our ceremony in the same place as the reception. During cocktail hour, the room had to be switched to full blown reception space. Sausalito not only served our delicious food, they set up our entire reception spot, while all of our guests were in the cocktail area! And cut and served our cake!Sausalito Catering's reply:
Thank you so much Jeanette! It was so wonderful working with you, and Seth. We wish you all the best in this new season of life and we thank you so much for choosing Sausalito Catering to assist in your special day! All the best, Charlotte, Natalie and Babu -
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Caitlin Sent on 10/18/20214.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious Food and Presentation
We were pleased with how flexible Sausalito Catering was when we needed to postpone our wedding reception due to the pandemic restrictions. We are so glad that it worked out as it was well worth the wait. We chose 4 entrees and the food was delicious. Several people told us it was the best wedding reception food they had ever had. We will definitely use them again for other events! Thank you so much.Sausalito Catering's reply:
Caitlin,
Thank you for choosing Sausalito Catering. It was a pleasure to work with you and Ben. We wish you two the best!! -
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Abby Sent on 11/02/20194.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Food Was Delicious!!
Sausalito catered our wedding this past month in Cleveland. The tasting made it a no brainer- everything was delicious which made it hard to choose the menu. Their staff is super friendly, and they were very responsive throughout the planning process. The day of the event, the food came out really good and we received a lot of compliments on it!! They also provided a cake cutting service and helped pack up the left over alcohol so it was easily transportable after the event.
The only downside was some details were missed- nothing detrimental to the day so all is well, but some examples are... missing a salad dressing option that was confirmed on the menu, not putting salt and pepper on the table, using the wrong colored napkins, clearing water goblets too early, etc. They were apologetic about anything that was missed and their staff was attentive when things were brought to their attention. We just recommend being very clear with what you want/ need and making sure it’s in writing on the final contract.
Overall, they were very nice to work with and the food came out tasty which is the most important part so we would definitely recommend them!! -
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Chris Sent on 08/27/20164.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had many compliments from our guests regarding just how excellent the food was. Seriously, the food is GOOD.
The service the day of our wedding was top notch as well. Bartenders were attentive (one even sought out my father in law with a new glass of red wine when they saw his had gone empty). The wait staff were prompt and polite.
I was originally concerned because of the lack of a detailed contract. I shopped around to different caterers and most other vendors had specific contracts detailing exactly what was included (glassware, dinnerware, # of staff, hours of service, etc, etc). Cafe Sausalito gave us a generic contract. When I inquired what exactly was included with the service I was told 'Don't worry, we'll take care of it.' This made me nervous because I did not want any surprises on the day of our wedding. We did finally get a detailed contract, but the process was like pulling teeth.
I would highly recommend Cafe Sausalito. Our guests still rave about the food and service! The price was very competitive. -
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Meghan Sent on 07/14/20164.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Babu and the team at Sausalito Catering seem to be one of the best kept secrets among Cleveland wedding catering, but can't imagine it will stay that way. After reading positive reviews, we reached out to Sausalito about catering our offsite wedding at The Old Courthouse. Because the Old Courthouse does not have a kitchen on site, I have to admit I was very nervous about the catering because everything has to be brought in from the outside - tables, chairs, cook tops, bars, etc. We reached out to multiple catering companies and Sausalito's prices were by far the most competitive. After coming in for a tasting with our families, we decided the food was also delicious as well and hired Sausalito. Babu was very helpful and flexible throughout the process, and had a great "can do" attitude. The event was well executed and I heard many positive comments about the food. Great value and service. -
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Carol Sent on 12/09/20204.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Excellent selection
Not typical wedding food like most caterers. Amazingly prepared on premises. Charlotte is amazing. Only thing that was bothersome was guest mentioning the servers not dressing professional. A simple white shirt and black pants would have been fine. The food was exceptional,. Guests raved! -
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Janai Sent on 12/11/20194.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Tasting was great
Management was very nice and professional. Tasting was really good! It was expensive. Especially if you don’t have the maximum of 6 people join the tasting. -
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Krystal Sent on 01/12/20244 out of 5 rating4.0
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Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
November 2023 Wedding
I used Sausalito for my wedding in November and ultimately they were a great choice! I do have to say the beginning of my experience with them it was difficult to get clear answers about some things but once I booked them and was able to get in contact with Charlotte, everything was amazing! Charlotte did a great job keeping things organized for me. I wanted to add my own hot chocolate bar at the wedding and she was extremely supportive and helpful with getting it set up and keeping it stocked throughout the night. She definitely will work with any extra things that you might want to add to your special day! She also took charge of setting up the linens for me which was a huge help. We had the lemon garlic chicken, scalloped potatoes, and glazed carrots for the reception and it was all delicious! It was a pleasure working with them!Sausalito Catering's reply:
Krystal,
It was a pleasure to work with you and I loved all of the unique aspects that you added to your reception! We wish you both all the best!
Cheers,
Charlotte -
Quality of service
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Ben B. Sent on 06/16/20223 out of 5 rating3.0
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Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Food was great, service significantly lacked
The food was honestly delicious. Our tasting before our wedding was wonderful. Natalie, in particular, was amazing to work with (we wish we had worked with her more!). Sausalito was flexible with food allergies and dietary restrictions and offered a wide menu.
Now, the cons, some of which were significant:
- The owner and his staff misplaced the plates for cake service (we gave the plates to them before our ceremony), so he made my now-wife and me look around for the plates (which his staff had misplaced) during our reception.
- Despite what was promised to us, the leftovers were not packed up for us to take home. Instead, Sausalito left with no warning, taking all leftover food with them.
- When Sausalito left, they just abandoned the remaining cake in the kitchen. It was left for us to discover, pack up, and clean up.
- Dinner was served late.
- Despite what they promised and confirmed with us, they did not bring cake to each table, so some tables never received cake.
- The catering manager assigned to us, Charlotte, was not very responsive.
Would we use Sausalito again, if we did it over? Probably not. The cons outweighed the pros and caused unnecessary stress on our wedding day. The significant lack of professionalism leads me to believe that Sausalito is overrated. -
Quality of service
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