Samuelson's Diamonds Reviews
Reviews
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4.5 out of 5 rating
4.5
Very good
12 reviews
Recommended by 91% of couples
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.6 out of 5 rating4.6
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Vanessa Sent on 03/16/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were first introduced to Samuelson's Diamonds at a bridal event, and immediately impressed by their customer service. We worked with Cara Ensor who was extremely helpful and communicative throughout the entire process of purchasing my wedding band. Because of my engagement ring design, I had to have my wedding band custom designed. Cara kept me in the loop throughout the entire creation process, the band fit perfectly with my engagement band. The customer service and level of care through this jeweler is top notch, and I highly recommend! -
Quality of service
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Michele Sent on 01/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We worked with Cara at Samuelson's and she was very professional and polite and was able to match my engagement ring to the perfect wedding band. As well as my wedding gift which was a watch from Samuelson's as well. After the wedding I was able to take my watch back to have links removed and even put a second band on layaway for my set to make one gourgeous ring!!! I would definately recommend Samuelson's to anyone and Cara as your sales associate for your purchase!!!! -
Quality of service
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Lindsay Sent on 06/12/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing customer service and gorgeous rings! -
Quality of service
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Chantelle Sent on 02/16/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My fiancee went to Ron for my engagement ring and we went there together for our wedding bands. Ron is the nicest, fairest jeweler I've ever met. His jewelry is beautiful (his diamonds are the best in Baltimore, if not the state!) and his service is impeccable. Ron took great care of my husband and I, and my husband has enthusiastically recommended him to all of his friends, especially those thinking about proposing. We plan on using Ron again (and again and again)! -
Quality of service
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Ashlei Sent on 11/11/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I love my engagement ring and band from Samuelson's!
The people were very sweet there and I feel like we got a good value compared to chain jewelers. I also wasn't sky about negotiating the price of my wedding band and we were able to save hundreds. -
Quality of service
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Lara Sent on 04/09/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My fiancé bought my engagement ring here, so we went back for my wedding band. You get better service and better prices from this smaller, family-owned store than you will from larger stores. When I asked whether I should consider a higher quality of diamonds in the band, which would be a perfect opportunity for up-selling, I was told that given the size of the diamonds, they did not recommend a different quality of diamonds. I recommend shopping several stores and then go to Samuelson’s so that you realize what a great deal they give you and appreciate the high level of service. -
Quality of service
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Andrew Sent on 03/13/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ron and his father Steve are two of the most talented jewelers I've ever met. Not once did I feel pressured to purchase one of their stones. They took time to educate me on the four Cs and help me identify my wife's perfect engagement and wedding ring. Gentlemen, diamonds are expensive, so set your expectations accordingly. However, when I made my purchase, I felt comfortable during the entire process and a number of appraisers valued her diamond much higher than my purchases.
I wholeheartedly recommend Samuelson's Diamonds. Their reputation is unmatched my anyone else on the East Coast. My wife is already thinking about her next jewelry wish and I'm certain I'll be only be visiting Ron from now on. -
Quality of service
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Marcellous Sent on 08/08/20174.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
I really enjoyed my experience at Samuelson's...I was searching for the right engagement ring and Nadav helped me find a ring that was as unique and classic as my fiance is, and we did it without breaking the bank. I'm not big on jewelry but I was impressed at their selection of jewelry, for such a small store their selection was really good and not overwhelming like going to the bigger franchises. If I need to buy jewelry again I will definitely be stopping at Samuelson's 1st. -
Quality of service
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User1078904 Sent on 01/27/20134.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We walked in to the store on a whim and we were glad we did. My fiancee was completely wowed by Cara and here sales style. She was knowledgable, professional and very sweet. We found our rings quickly and took her advice very seriously. I love going to smaller vendors because we tend to find custom rings that you won't find anywhere else. It was an overall great experience! -
Quality of service
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James Sent on 07/24/20174.5 out of 5 rating4.5
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 3.5 out of 5 rating3.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I took two watches in to have the batteries replaced. They got to it immediately, even though it was lunch hour. My only complaint is that they did not set the time and date after replacing the batteries. It's a small thing, but small things are often important signals. -
Quality of service
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User2436238 Sent on 11/20/20154.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
This is where my fiancé purchased my engagement ring. I do not know much about the company itself but I absolutely do love my ring! :) -
Quality of service
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Tanya Sent on 12/02/20161 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Biggest thieves Do yourself a favor and don't shop here! Find a reputable place! -
Quality of service
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