Sal Travis Entertainment Reviews
Reviews
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
Awards
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Joseph Sent on 01/19/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 Experience
Everything was amazing, from the initial meetings to the wrap up video we received via email on the way home from our wedding. Sal, Tony, and Rob did a great job making sure our special day was perfect. Our wedding was three months ago and we still have guests commenting on how great of a time they had at least once a week. The lighting, fog, sparklers, and timing of each moment is hard to compare. They will walk you through every single option available. The meeting with our DJ before the big day was like having a convo with a friend who wants to hear what music you like and walks you through every step of the way. If you are questioning the videos, please take a look at the examples they have from past wedding. Drones, slow shots, transitioning, and I will repeat myself (the wrap up video was sent to us while we were in the bus back to hotel that night!) Photo Booth always a favorite and the team did a stand up job in every aspect. I highly recommend them for your wedding plans. - Joe and Alexa -
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Sal A. Sent on 01/20/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best videography, lighting, & DJ package!
Sal Travis and his team really helped make it possible to have a perfect wedding. We used Sal Travis entertainment for the videography, DJ and lighting package. Sal was extremely approachable and available whenever we had any questions or wanted to make any changes. DJ Tony Gia is the absolute best. He made sure that our wedding was going to be a party that no attendee would ever forget. His song choices and energy made our wedding a party that nobody would ever forget.
The wrap-up video that Sal and his videography team created is sensational. It beautifully captures the day and it is short enough that we can watch it any day we want to. Our friends and family also loved being sent a video right after the wedding. Sal also included the full wedding video and a separate wedding ceremony video in our media package which we cannot wait to see. We are so appreciative of all the hard work Sal and his team put into our wedding. I cannot recommend enough using Sal Travis Entertainment for the videography, DJ and lighting for your wedding! -
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Brandon Sent on 07/08/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sal Travis Lives to Entertain!!
My wife & I got married on 7/2/23 at the Estate at Florentine Gardens. We hired Sal for his incredible lighting packages and it was one of the best decisions we made throughout the process. Sal hands down has the best lighting in catering, accent lighting and dance lighting with motion sensors and a massive spotlight for all major milestones at the wedding. The way in which the lighting were able to set different atmospheres depending on whether guests were eating or dancing added to the magic of the night. If have no doubt that it also emphasized the power of the band. While you may not think lights are that important, I'd argue the impact they can have is worth every penny. My advice, Get the full dance package! Sal is a true professional that lives to entertain, he's always smiling and jazzed up for every single event. While I had family connections for other vendors, I'd recommend hearing him out for his other lines of service as I know he puts the same love and care into those as well. Sal is the man! -
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Amanda Sent on 06/28/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beyond Exceptional
Sal Travis and team are the BEST. Our wrap up video was incredible. We had drones flying over our childhood homes, videos were produced and edited day off, and the quality was like watching a movie. They are not kidding around and are so extremely talented. They treated us like family from day one and that carried throughout our whole experience with them. -
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Saray Sent on 11/22/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best!!!
Sal and his team exceeded all our expectations. From the first meeting with Sal up to the day of our wedding we were always very impressed by all the work he and his team put forth. We will forever be grateful for the level of care and professionalism shown by Sal and the whole team. Our guests could not stop talking about how great the music was, thanks to our amazing DJ Tony Gia, the expert lighting that enhanced our ballroom, and the magnificent wrap-up video, shot and edited by Jesse and Tom. If you are looking for an all-in-one entertainment company, Sal Travis and his team are the way to go! -
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Naomi Sent on 09/29/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome band/dj/mc!
We are SOOO lucky to have booked w/ Sal Travis Band & DJ. Sal is AMAZING - such a professional who truly loves what he does. Having booked Florentine, it was a NO BRAINER to book w/ Sal and team. Sal from the get go walked us through all the different packages and helped us pick the perfect one for us. We did band + dj, along with spotlighting and accent lighting. And I'm so grateful we did because on the big day, everything tied together perfectly. The music was amazing - our dance floor was never empty from fun oldies to very modern new songs - everyone had something to dance to. For the after party, when the DJ came on, we were dancing the night away!!! We wanted to keep a packed dance floor and we truly had one with the way the band/DJ fed off the crowd and tailored the music keeping the vibes high all night. Sal was such a fun MC, keeping the crowd on the dance floor and entertained. THANK YOU SAL AND TEAM AND DJ!!!! We are really grateful for our amazing night. -
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Ellena Sent on 08/18/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Worth Every Penny
We booked the theatrically package and it was worth every penny! Sal worked with us to ensure we had the best effects and music. You can tell this is a man who LOVES what he does. He was super attentive and professional.
Sal's video team were the best. Shar put together a wrap up video that was ready at the end of the wedding. They played it for everyone to see at dessert time. It was so special to be able to look back on the day as a whole. She captured every moment perfectly, I was in tears (happy tears) by the end. This is something we will cherish forever. Guests were so impressed they couldn't stop talking about it!
DJ Tony Gia is the house DJ for Florentine Gardens and is a pleasure to work with. He is an expert in his craft, to the point if I hummed a song because I didn't remember the name he automatically know the name and artist. It was truly impressive. He also really took the time to hear all our of requests and know exactly the type of wedding we were hoping for. The dance floor was packed all night!! -
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Shannon Sent on 03/13/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A rockin good time
We used the in-house videographer, band, DJ, and Sal as our MC, and we couldn’t be more glad that we did. My husband cried throughout our entire wrap-up video, and I’ve watched it dozens of times over the last two weeks since our wedding. The videographers were so nice, patient, and knew exactly what shots to get. Our guests could not stop raving about the house band, and the DJ hit all of our requests. As for Sal, he is a true industry professional. We made a few changes the week of the wedding — some the day before — and he handled them flawlessly. There is comfort in working with someone who literally works in the venue, and we can say from firsthand experience that it makes for such a smoother and more enjoyable experience. Sal and his team delivered for us, and we’re confident he will for you as well. -
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Rachel Sent on 12/11/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible! :)
Sal Travis Entertainment was such an incredible choice for our wedding entertainment! To start, Sal is an amazing human being who made sure our entertainment for our wedding was a priority of his! He guided us through the whole process helping us along the way when needed! Gave us great tips and played all the songs we requested to give our guests the night of their lives!
The band was remarkable, the voices of the people that sang were amazing and those playing instruments blew all of us out the water! Our guests wouldn’t get off the dance floor which is exactly what we hoped for! We had a DJ to conclude the night that also kept our guests on the dance floor from the moment he started until he was finished!! Amazing!!!
On top of this, Sal Travis Entertainment worked behind the scenes of everything to create a wrap-up video for us and our guests to watch before the night even ended, and in the background our wedding song played. This video was so very special, and came out so beautifully! Our guests could not stop raving about how amazing it was that the video was ready before our wedding even concluded! And as a bonus, we still have our reception video that will be sent to us shortly as well!!
We could not have asked for a more spectacular group to put together such amazing entertainment for us, our guests and family! Thank you again to the entire Sal Travis Entertainment team!!!
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Margo Sent on 12/06/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Most Perfect Entertainment Company!
Working with Sal Travis was easy and fun from the start. His company offers so many options to choose from and he uses creativity and customization to fully tailor each experience to the couple he is working with. We used him for ceremony and cocktail hour live music, reception lighting, music, photobooth, and videography. All our wedding guests have been raving about what a run party it was, how incredible our wrap-up video is, and how dramatic and gorgeous the ballroom was, thanks to his team and their hard work. He really listened to what my husband and I wanted the day to feel like, made helpful suggestions, and went above and beyond to perfectly execute our ideas. Thank you, Sal!!! -
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Christopher Sent on 11/05/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing videography, dj, lighting and effects
Sal Travis, Tony Gia, Rob, and his team were amazing. They did an outstanding job. They really made the wedding spectacular and my guests said it was one of the best weddings they have been to. We put together choreographed dances with my wife (First dance), family (parent dances) and groomsmen. I had special effects like fog and sparklers and it really wowed everyone. The timing of the lighting and effects was perfect. People were really amazed/stunned. The wrap up video was great and photo booth as well. The music also was top notch. I had many friends and family comment how great the music was. The music was on point and Tony called us and texted us a lot to get every little detail to make our wedding perfect. Everyone had a blast. I highly recommend Sal and his team. They did a stand up job. We truly had "the time of our life." - Sincerely, Shirley and Chris -
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Ryan Sent on 11/03/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding! Very happy we worked with him!
We had the pleasure with using Sal Travis as our MC for the night, and using the DJ he works with to make our night loud, and on our feet! He promised us a wonderful night, and he went above and beyond! Sal is a wonderful, and generous man, who is very personable. He put us first through all of the craziness that night, and made sure all our needs, and requests were granted. If you have the chance to hire Sal Travis, I would do it! -
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Ashley Sent on 10/27/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
100% Recommend Sal and Tony Gia!!!!
I don't even think I can put into words how glad we were that we chose Sal Travis Entertainment. Sal was such a pleasure to work with, my wrap up video is AMAZING and Shar, his videographer was great!!!!! She caught every moment. The lighting was exactly what I pictured and of course, Tony Gia is a PRO! He knew exactly what to play and when to play it. We had so much fun and I can't thank their team enough. I can't wait to see out full video. It was amazing working with the inhouse vendor, He truly loves Florentine and it was so easy to reach them. Book with Sal for your day!!!! -
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Anthony Sent on 10/25/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 would absolutely recommend Sal Travis Entertainment
Words can not possibly express how happy we were that we hired Sal for all of the entertainment for our wedding. Working with Sal was so easy from day one, and every single service he provided was amazing. The lighting made the room look incredible, and the wrap up video perfectly captured the day. I highly, highly recommend Sal Travis entertainment for every aspect of your wedding! -
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Lisa Sent on 08/10/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sal is the BEST!
Sal Travis Entertainment was AMAZING! Sal is such a sweetheart. He was with us every step of the way with planning our ceremony on premises with mic and sound set up at the Florentine Gardens even with access to have a violinist or pianist for ceremony music, to the reception with music, up-lighting, and even our very own personalized monogram for the dance floor! My husband and I had the most memorable wedding day thanks to the in house DJ (Tony Gia) and Sal! The energy in the room was just unreal and our guests still to this day talk about how amazing the music was and how they could have danced till the sun came up! Sal checked on us all night as did the DJ to make sure we were enjoying ourselves, while keeping the party flowing and our guests dancing the night away. Sal loves what he does and truly knows the in’s and outs of the industry. We are so fortunate to have been able to have him as our MC and to have DJ Tony Gia as our entertainment for our wedding reception. It was truly incredible and a night we will cherish and remember for a lifetime and then some! -
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Mercedes Sent on 08/07/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hassle Free experience!
Im so glad that I booked sal for entertainment ! It was one of the easiest and worry free interactions I had during my experience wedding planning. Sal was so supportive in helping me with the covid reschdule! His videographer Shar was so personable while shooting my wedding! Her final product was amazing my husband will not stop showing to video to everyone! Our wrap up video truely caught the essence of our special day, nothing was missed! Booking Sal is a no brainer -
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Brian Sent on 08/02/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding!
Every aspect was executed flawlessly! Trusted everything Sal recommended and was thrilled with results! Great Experience! -
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Kelly Sent on 11/05/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect choice!
Sal Travis Entertainment- 5 out of 5 stars! Sal was so wonderful to work with. He quickly responded to all emails or met with us as needed. Sal was able to provide recommendations of what music to use when and what tends to work well! Through him we used the music, video, lighting, photobooth, cloud for dancing. We used the combo House Band and DJ package. Wow Wow Wow!! The band was AMAZING. They were able to play all of our requests. The band looked genuinely happy to be up there performing. They were dynamic, engaging, energetic, and so fun! The singers came out on the floor and interacted with the crowd- so much fun! They sounded fantastic and had people up dancing! Nothing beats live music! We also had DJ Tony Gia do a set and he was also great! He called a few days efore the wedding to review our music choices and make sure we heard our must plays. We used Sal for the video package as well. It was absolutely amazing that we had our wrap up video play at the end of our wedding- our guests were STUNNED that it was able to be crafted so quickly and so perfectly. It was amazing to relive the day in its entirety before the day was even complete. We will cherish our wrap up video and roll footage forever!
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+7 photos
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Ariel Sent on 08/10/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!
My husband and I chose The Estate at Florentine Gardens as our wedding venue back in March 2019 for a March 2020 wedding, but due to COVID-19, unfortunately we had to postpone our wedding date at The Estate. In the meantime, we decided to do a small backyard wedding with just family as we were eager to get married. Sal Travis and his team typically only work in-house at Florentine Gardens, but given the circumstances, Sal graciously offered for his videographers, Shar and Jesse, to come to my dad's house where the wedding was taking place and provide video coverage for our small backyard wedding. And we are so happy that he did! Sal was incredibly accommodating and helped coordinate everything for the day. Him and his team have been so easy to work with since day one, and Sal went above and beyond to ensure we had everything we needed for our special day. Shar and Jesse were on time, professional, and most importantly produced an AMAZING video for us that was in my inbox by the end of the night. They also wore masks the entire time to ensure the safety of ourselves and our guests. We are so thankful for Sal, Shar and Jesse and are so happy we hired them! We've been married for a week and can't stop watching the video. We can't wait for our June 2021 wedding at The Estate to experience the rest of Sal's services (lighting, photo booth, etc.) as we know they will exceed our expectations the way the video did. I would highly recommend hiring Sal and his team for your wedding! -
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Monica Sent on 01/14/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Band + DJ, Lights, Projection
We used Sal Travis Entertainment for our wedding in September 2019. Sal went above and beyond to ensure that we had the day of our dreams, and coordinated everything exactly as we needed. We had very specific requests, and everything was executed seamlessly. The band was absolutely incredible - so many people have complimented the band on their talent as well as the great energy they brought to our wedding. DJ Rob was absolutely incredible - we requested a mix of both Arabic and English music by the DJ, and he kept everyone up and dancing, with a perfect mix of both. The lighting was perfect, and kept the energy up during the dance sets. Overall, Sal Travis Entertainment absolutely killed it, and we are so happy to have had their services for our special day. Thank you all for our perfect wedding day!! -
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Jenna Sent on 12/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sal Travis Entertainment !
We used Sal Travis Entertainment for our wedding at the Florentine Gardens on 12/7/19. Sal and his team were amazing to work with. We used Sal for his lighting package and videography. The staff is professional and down to earth . They are so talented. At the end of the night they were able to put together a 5 minute video to capture our entire wedding day from the morning at our houses, to the church ceremony and the reception. The best part was they were able to show our guests at the end of the night. Our guests loved seeing the video. They were amazed how fast Sal’s team worked to put it together and how well it was assembled. By the end of the night we had the link to our video in our email to share with everyone. Highly recommend Sal Travis Entertainment. -
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Alexa Sent on 09/04/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Book the House Band!
My husband and I had the most memorable wedding day thanks to the The House Band and Sal! The energy in the room was just unreal and the entire dance floor was packed the entire night. I will admit, I was hesitant about having live music as entertainment for the evening, but they were just so so amazing, and I have received countless compliments from guests saying what a great time they had at our wedding, dancing all night long! This band is incredibly talented and played an impressive variety of music. The House Band is worth every penny, book them!!! -
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Anita Sent on 08/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream wedding
We had our wedding on July 13th 2019. We couldn’t be happier that we decided to hire Sal and his team. Sal is very professional and he also made our wedding planning such a pleasant experience. From the first time we met with him we like him right away! From answering e-mails immediately (sometimes within 5 minutes, in the middle of the night) to great suggestions, he makes you feel that you are his only client and he is very patient-I feel a gentle fatherly vibe, assuring you that everything will be beautiful, and the wedding was! The ceremony music was so beautiful, to the pianist at cocktail hour. Sal kept everyone on the dance floor the whole time. The same day video was amazing-he played it after cake cutting. We had Shar as our videographer, she is very professional, funny and made us feel so comfortable. Our friends and family are still telling us that it’s the best wedding they have ever been to. Thank you so much Sal, for making our vision (and more!!) come to life. -
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W Sent on 07/21/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sal Travis = Professional and Top Quality
We used Sal Travis Entertainment for our wedding at the Florentine Gardens. Sal Travis himself walked us through the process and made sure that our party was exactly what we wanted. If you’re having your wedding at this venue, it only makes sense to book Sal Travis, as well. They are located at the venue itself and they have multiple video cameras embedded in different parts of the ballroom, which were there to capture our wedding from all angles. We included dancing on a cloud, we incorporated a picture montage before our entrance, and the best part was when we had a wrap-up video ready for everyone to watch at the very end of our wedding. Our guests loved it. We weren’t sure if we really wanted to spend time watching our wrap up during the actual party, but we are so happy we did as it was a great way to cap off such an amazing day.
Sal is a pleasure to work with! -
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Wendy Sent on 03/04/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great! Great! Great!
We have used Sal and the The House Band for two of our children's weddings. We used them 4 years ago for our daughter and this past weekend for our son. The first time was amazing and we didn't think it could have gotten any better...Think Again!!! They were all incredible. The band is tight and the voices are like no other wedding band singers we have ever heard. Music is very, very important to our family and friends and no one was disappointed. The brass section is amazing and the voices are simply awesome. They are all pleasant and happy to be there and that makes it all the more fun. They really love what they do. Sal is a true professional and knows how to keep the party flowing like water...He makes sure the bride and groom are the center of the world every minute of the night. He works well with everyone at the venue and runs a tip top party. It is obvious that he has been doing this for a long time. His experience shows around every corner from the first meeting right up until the cake cutting!
Your party will truly be the event of a lifetime with this great group of entertainers! -
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Ashley Sent on 02/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything & More
Sal has everything we could think of & more! He is truly a one stop shop & that was so helpful. He also gave great advice on what not to waste our money on, which I truly appreciate. He is really taking care of us! -
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Bonnie Sent on 11/28/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sal Travis and his team deliver impeccable service!!! Our wedding could not have been any more perfect thanks to Sal and his team. Sal makes you feel like family from day one, and helps with every step of the way. You are so comfortable and trusting of him - his voice is amazing and he truly enjoys what he does. We couldn’t have asked for any better! His videographer Shar is top notch! Her eye for detail is like no other. Our same day edit caught every special moment - we are amazed at how she was able to deliver exactly what we wanted. She is a pleasure to work with and extremely delightful - we had such a great time. DJ James played all the music you want at a wedding, our dance floor was never empty - everyone was always dancing. You can’t ask for anything else. Our open air photo booth attendant was so attentive to our guests and made our photo album that night!!! To say our day was over 100% of what we wanted is an understatement. You cannot get any better - Sal Travis and his team will make any event the best day of your life. We know first hand - thank you again :) -
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Leah Sent on 11/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sal Travis, the Director of Entertainment and Services at the Florentine Gardens does an absolutely incredible job in organizing all of the fun stuff for your wedding! He is a wonderful professional who demonstrates sincere passion and enthusiasm in making your wedding the most fun and most memorable experience for you and your guests. From the personalized entrances to the venue lighting, the photo booth and the music he does it all, while also then performing as your personal emcee throughout the entire reception. There are so many details we hadn't thought about but Sal has it all covered and knows exactly how to put on an amazing wedding reception. Our guests were constantly on the dance floor all night long and a big part of that goes to Sal. The other factor in everyone dancing their shoes off goes to the best House Band you will ever experience! The House Band did a fantastic job covering all of the songs from your classics to the latest billboard hit and we have received so many compliments from our guests about how incredible the band was and how cool it was for them to come out onto the dance floor and play in the middle of the crowd. The band covered our first dance song by Sam Cooke, which is not an easy voice to replicate, but the lead singer knocked it out of the park and we couldn't recommend them with any higher regard! If you have your wedding at Florentine, you must go with the House Band!! -
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Noelle Sent on 10/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sal is such a great guy! After deciding on our venue, The Estate at Florentine Gardens, we figured it was just an easy decision to go with the house DJ/emcee at Sal Travis Entertainment and we could not have been happier with that decision! Sal has a particular way of facilitating the course of events all the while keeping guests engaged and on the dance floor which is exactly what we wanted! DJ James accommodated us with a special request we had for our grand entrance & throughout the night also kept the music in tone with the playlist we submitted to Sal. Our guests raved about how much they enjoyed themselves. Thanks again for everything Sal! -Noelle & Mark -
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Lauren Sent on 07/21/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Sal Travis Entertainment for our wedding which was two weeks ago. Sal and the whole team were awesome! DJ James played everything we wanted him to and kept the party going, everyone was up dancing and having an awesome time. The thing that sold on using Sal Travis entertainment was not only how comfortable we felt when meeting with Sal, but all of the cool "extras" they had to offer us. Since everything is already built right into the venue it was a no brainer to use them. We also got the smoke for our first dance as well as the uplighting in the theatrical package. Last minute we decided to add on a photo booth to our night and it was no problem! We loved using Sharr the videographer she got some really awesome shots and was so fun and easy to work with throughout the day. We were able to leave at the end of the night with our wrap up video in our hands. I can't say enough good things about the entertainment that was provided! -
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Kimberly Sent on 05/18/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sal Travis Entertainment is an absolute one of a kind experience by remarkable professionals! Sal took the time to get to know myself and my husband personally in order to create a truly spectacular event that was unique to our style! His photo, video, and DJ professionals all went above and beyond to exceed our expectations! Our wrap-up video captured all of our special moments in an artistic and creative way that makes for a priceless keepsake that you will not want to be without! You will make an excellent choice when you book Sal Travis Entertainment for your wedding or special event!
Here is a link to our wrap-up video, check it out!
https://vimeo.com/209148738
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Rachel Sent on 01/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sal is THE BEST. I am very particular about the way I like things done. I must have called him 300 times the week of the wedding and every single time I called he ALWAYS reassured me that everything would go exactly the way I wanted it to. On the day of the wedding he kept me in loop letting me know what was going on next and any questions I had he was right there for me. He really went above and beyond for us.
Oh boy did he deliver. Sal was the PERFECT MC and his team was amazing. I was a bit worried about the variation of music they would play (as any bride), but they nailed it 120% it was the perfect mix of everything. My husband & I are so happy we chose to work with Sal, not only is he a great person but he is truly amazing at what he does. If you're looking for the absolute perfect day - Sal Travis is your man. We love you Sal!!! -
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Nicole Sent on 12/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sal Travis and the house DJ at The Estate at Florentine Gardens were amazing!!! Sal was professional and accommodating to work with, and kept all of our wedding guests dancing the WHOLE night! We provided a list of songs to be played as well as a playlist of Vitamin String Quartet songs for our cocktail hour, and Sal followed everything perfectly! All of the vendors at Florentine Gardens are top notch and 5-star so you won't go wrong! Sal knew how to get the crowd up and dancing and did an awesome job introducing our wedding party and my husband and I into the reception. It was SO exciting! We felt like celebrities!! I will miss working with Sal Travis and highly recommend booking him if you're having your having your wedding or any event at the Florentine Gardens!! You will NOT be disappointed! -
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Lauren Sent on 10/23/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sal Travis and The House Band are absolutely amazing. Sal makes you feel so comfortable and has great suggestions for songs and the flow of the evening. They play a wide variety of songs that really work the crowd. It's been 2 weeks since my wedding and everyone is still raving about the band. I highly recommend them! -
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Liz Sent on 06/05/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Sal as our emcee, DJ and video. It really made the wedding. The Florentine is beautiful and the service and food are out of this world. But Sal and his team made it an awesome party. He had everyone on the dance floor the whole night. Got all of our song requests right! We had so much fun at our wedding it was incredible. The wrap -up video made by Evan. Words cannot describe. I was squeezing my mother - in laws hand so tight as we watched it. We LOVE it! and it's a memory we will have forever now. Can't wait for the full length video. If you are having your wedding at the Florentine, Sal and his team know how to make it even better. They worked flawlessly together. It's really a no brainer. -
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Kim Sent on 09/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sal is a class act. There is NOBODY better in this industry to provide an energetic evening. Such a pleasure to work with. A very kind man who immediately puts his clients at ease. It was a PERFECT night and Sal was the best host. He feels like family and he treats his clients as such. I will always think of Sal with affection and appreciation. -
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D Sent on 09/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding at the Florentine Gardens and Sal Travis was our entertainment for the night. We are so happy with our experience with him. He had all our guest dancing all night ! That night we even got to take home our wrap up video! Our guest enjoyed watching it and they were surprised with the drone that flew over the church. Every step was amazing and we wouldn't have gone with any one else! -
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Keirstan Sent on 03/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
First off let us just say that we literally had the best night of our lives! We would like to take this time and thank you, Sal, the DJ, as well as the most amazing video crew. Evan did a phenomenal job with videography, You did a superb job keeping our guests up on that dance floor all night, and lastly a big shout out to the DJ for killing it with the music! Oh by the way the lighting was divine it really captured the beauty of the room. I forgot to mention how amazing the montage and wrap-up video were. Our guests were stunned to see your amazing work we could not have asked for anything better! Thank you so so much for working with us and giving us the time of our lives. We had the BEST time ever. We are still reliving it in our minds but we love the fact that we went home with a same day edit and can watch our amazing day over and over again. It was a pleasure working with Sal and his team. I high recommend everyone use Sal Travis entertainment it literally is something no one else can recreate. They made our night magical as if it were a fairy tale but only it was a real life fairy tale.
Love,
Mr. and Mrs. Nevin -
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Coleen Sent on 01/19/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sal and his staff were unbelievable. As a professional and an emcee, there's no one better than Sal. Our music was awesome and everyone danced all night, the lighting was absolutely gorgeous, and the videography is unmatched. He haloed turn my fairytale wedding dreams into reality! He is easy to work and responds to questions and concerns immediately. Really treated my wedding like he would have treated his own. Lived working with him and all his staff, they were AMAZING!! -
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User1800651 Sent on 09/05/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Are you considering getting married at the Florentine Gardens in River Vale NJ?
If you are in the NYC area and NOT considering it, head on over there, you will not regret it!
If you ARE planning on Florentine Gardens, Congratulations! Your special day will be PERFECT. Next step is entertainment right? Luckily, right there on site, you have the friendly face of Sal Travis waiting to see you.
Sal is just phenomenal. Warm, friendly, professional and passionate about the service he provides. He wants more than anything for your wedding day and reception to be the most fun anyone has ever had (and he succeeds! Oh does he ever!). His DJ (which we used and got innumerable compliments on) and his in house band (honestly, go to vendor showcase night and if you have the $$, they are worth every penny I am sure!) are top notch.
Sal Travis himself is the key though. He is the lynchpin that holds it all together. You will look forward to your meetings with him because he just exudes positive energy and yet a special calm you don't find just anywhere. He is so flexible and works with what you want to achieve but is very experienced and knowledgeable so you can really rely on his judgment.
So, what about the other entertainment vendors out there? I talked to a few and one of them even outright told me that I would be making a mistake if I didn't go with Sal. Seriously. That isn't something you hear too often in such a competitive field. The guy was right though.
We had half Chinese people and half white people. They had the entire place dancing. Didn't think it was possible.
Bottom Line: If you are having ANY event (and you should) at Florentine Gardens, and you do NOT use Sal Travis for entertainment, YOU ARE MAKING A HORRIBLE MISTAKE. Don't even bother looking elsewhere.
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Sabrina Sent on 08/13/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sal Travis was a pleasure to work with. He made sure that we got exactly what we wanted. The equipment that they have at the Florentine Gardens were top notch! I would definitely use them if you are having your wedding at the Florentine Gardens. Our guests were all on the dance floor. There were no guests sitting down at the tables when the DJ was playing the music. They know how to make your wedding exciting and unique. There was never a boring moment. The videographer did an amazing job and we are very happy with their work. -
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Tina Sent on 01/30/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We just had our wedding at The Estate at Florentine Gardens on Sunday, 1/26/14. Sal Travis Entertainment was amazing! Sal was so professional and kind. The music, videos and lighting was extravagant. Sal the MC had everyone dancing and crying with the beautiful photo montage and wedding wrap up video. The Italian singer, Giovanni Penna was great too! I would recommend Sal Travis Entertainment, all of our family and friends are still raving about how our wedding is the best wedding they have ever been to! Thank you for giving us the wedding of our dreams! -
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Phil Sent on 09/28/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We got married at Florentine Gardens on 8/31/13 and used Sal Travis for our entertainment. Sal is the resident entertainment for the Gardens.
I have to say Sal was truly great and did an amazing job and knows his business. Being the resident entertainment there he has a lot of advantages over other entertainment services. He has the entire place hardwired for his equipment, meaning he has cameras built in (not just walking around) to catch action you dont even know is going on as well as lights, video and sound. He controls everything from the music to being able to darken the room (in broad daylight) to pitch black and change the room to any color or feel with the flick of a switch to set the mood. He got the crowd pumped up, on their feet and dancing. He put together a GREAT photo montage from pictures we sent him, gave good advice on song choices (you have to pick a lot of them for different moments throughout the night) he guided us along the whole process and we went with some of our own choices to give it "our" feel and used his sugguestions for the rest. His staff was great (we even had the photo booth, which had an attendant at all times, I highly recommend it because it gives you some great memories and fun pictures (complete with costumes) to take home of events. He coordinated the whole night wonderfully and we were extremely happy we decided to go with his services. At the end of the night he even provided us with a little take home short video "wrap up" of some events from the night and the montage, so you have something to watch and preview before you get the actual video (plus 2 copies for parents). Sal you did an amazing job, it was a pleasure to work with you. Thank you!! We look forward to seeing the full video.
Phil & Paula -
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Alyssa Sent on 07/29/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
" What band was that? "that guy changed his voice a million times" "wow". "Your band was amazing".
Those were some reviews of my wedding guests about the band! They we just simply amazing and willing to learn new songs and were current with today's music! Everyone was on the dance floor the whole time and enjoyed themselves. We would definitely recommend them to everyone!
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Laura Sent on 07/08/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Sal Travis for our July 6th wedding at Florentine Gardens. We met with him several times and he came through beautifully with all of our entertainment needs - band, lighting, photo montage, sound system and videography. He used the songs we loved. He organized and orchestrated our entire night so professionally - we wouldn't change a thing! -
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Leah Sent on 08/25/20174.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sal was our DJ and he was great as well. He truly got our guest up and dancing as promised. Our guests really liked him as well and some asked for his contact information for their future weddings. He was easy to work with, always available to talk, and helped a lot. Thanks for making our wedding such a fun day! -
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Jennifer Sent on 02/05/20193.6 out of 5 rating3.6
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Quality of service 2 out of 5 rating2.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Disappointment
I hate to leave a negative review... I used Sal for my dj/video. The first thing I asked for meeting with him was a drone. I was DYING for drone footage for my wedding video. The drone was not there on my wedding day. COMPLETE DISAPPOINTMENT. Still upset about it to this day. The video I received was not good quality at all, the song that was in it was not the one I asked for, and the order of events wasn’t in logical order. Sal tried to make it better which was nice of him (being I did pay him $7500). He sent a second video. The song was corrected but the quality of the CD is still terrible. Totally not the quality I thought it would be. Not sure why it’s even in a CD anymore- they’re almost obselete at this point in time. I believe a USB would be better. There were supposed to be two videographers like we spoke of, I only saw one the whole night. Lastly, Sal was the MC. We barely heard him speak. My brother in law wanted to take over the mic. No one knew the Venetian hour was even open. He didn’t announce it. And I’d say 20 out of my 200 guests realized there was a photo booth. Sal never announced it. As a matter of fact, I didn’t even know it was hidden in the corner and didn’t get my own wedding photo in there either. I feel bad saying hiring Sal was a mistake, but I believe it was.Sal Travis Entertainment's reply:
I totally respect your review and your disappointment of not having Drone footage that day. The Drone WAS there that day, and for the one time in the over 500 drone experiences we've had, it would not fly. Evan was there at the venue when I arrived (you were taking pictures at the Gazebo with the Bridal Party). He tried for two hours to get the drone up, but it wouldn't respond. He told me he had used it earlier in the day at it was fine. We found out later it was downloading updates. I issued you a refund and couldn't be more upset about it, especially since you booked me from a referral of a relative. I believe you were at her wedding
and heard me MC. I'm always on top of the music and easy to hear at Florentine, as anyone at The Estate will tell you. The room you had your reception (not the Estate) in is long and narrow, and there were what we call "Dead" spots with sound. But what I do to get the Crowd up requires them to hear me, and all the things I did that night worked exactly the way they always do. My DJ and I remember the Dance Floor was packed for virtually every song; your wedding was memorable even to us! the Photo Booth was announced before the Bridal Party entered and my DJ remembers
it also happened around dessert, after someone had asked us to do it again. The placement of the Photo Booth was a problem for me but we did what we were told to do by the Venue. And finally, I also remember your "Wrap Up Video" being a big hit that night. And I have now sent you a digital copy of your longer Video via email, to download as your permanent record of your wedding day film. We work totally from Dropbox these days with a digital product.
I remember you and your Husband being really nice people, and wish you both a wonderful life together.
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Jackie Sent on 05/16/20193 out of 5 rating3.0
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Quality of service 3 out of 5 rating3.0
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Average response time 2 out of 5 rating2.0
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Professionalism 3 out of 5 rating3.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Some Disappointing Issues with Sal
I want to be clear that this review relates ONLY to Sal Travis and in no way should reflect on the band or the venue. The band was phenomenal. I would recommend them without hesitation. They kept the crowd on their feet. They played a nice variety of music and we received many compliments on them.
Regarding Sal, there were several things that either went wrong or did not happen at the wedding. We met with Sal a couple weeks before the wedding to solidify some specific requests for the ceremony and reception. At that meeting, we were assured everything was doable. The first, issue was with the processional music. We had requested a song with the vocals be played. Sal requested that the requested clip be provided to him. It was. Instead, only the instrumental version was played during the brides entrance. Next, the bride and groom requested a very specific introduction into the reception. At the last minute, in the midst of the chaos of the introductions, they were informed that one part of the entrance wasn't recommended. Sal unilaterally, then decided to eliminate their entire requested entrance. Finally, we requested that two specific songs be played (the wedding songs of the parents of the bride and groom). Despite being assured at the meeting that these songs would be played, they were not. These issues marred an otherwise perfect wedding.Sal Travis Entertainment's reply:
First off let me thank you for the nice things you said about my Band. You're wedding Reception was a great one, and I left there that night thinking all had gone as well as it could have. I was shocked and dismayed to read your review.
The Ceremony song was sent to me in a link, which I then mailed to the Tech responsible for playing it. We've never had a problem with wi-fi before but that day it stalled in rehearsal, so the tech then downloaded what he believed to be the same song (he listened to the first 20 seconds) and used that file for the Brides Entrance. It WAS the same song, but without the vocals. Unfortunately, I work in a "live" medium, and there is nothing I can do to bring that moment back. I take full responsibility.
Before Entrances myself and the gentleman running the party always go over things for intros with the Guests of Honor. I had in my Finals to ask about weather or not to do individual intros or just introduce "The Bridal Party". The Bride seemed to be asking our advice and we suggested that individual intros might work better. We seemingly agreed on that, but later found out that was not what she wanted. I would NEVER take it apon myself to overrule a Brides wishes, and did what I believed she wanted me to do. And both of the Parents songs were played as background music, which either went unnoticed or were played at a time when they were not in the room. I know only because I programmed them myself that evening.
Whatever the case, I hold myself responsible for any misunderstandings and lack of execution of what should have been simple and easy things to accomplish. Please enjoy the memories of my Band and Video, and I wish you all much happiness! -
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Jason Sent on 11/14/20162.1 out of 5 rating2.1
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Quality of service 0.5 out of 5 rating0.5
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Average response time 3 out of 5 rating3.0
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Professionalism 1 out of 5 rating1.0
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Value 4.5 out of 5 rating4.5
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Flexibility 1.5 out of 5 rating1.5
I'll start with the negatives.
1) Took him a very long time to learn my name despite being corrected every single time
2) Sal recommended Stark Studios for photography. Linda Stark (owner) did a no-call-no-show and proceeded to ignore our emails and calls. Told Sal. He found out she emailed back to an email that didn't exist (I checked) saying she's sorry and good luck with our choice of a photographer. He recommended Milton Gil. I informed him he was twice my budget for a basic package. He didn't listen and said go see him anyway and he'd get us a great deal. Milton Gil told us the same pricing that was on their website when we went. We informed Sal. He said we should go see Stark Studios then...He wasn't paying attention since this entire conversation was in the email thread where we informed him Stark Studios did a no-call-no-show. We went with Montclair Studios instead.
3) He pronounced names wrong when introducing people.
4) He introduced the parents in the wrong order.
5) He did not make announcements we asked him to make at the wedding. Because of this, no one knew the place cards could be planted. No one knew that there was an app they could use to upload wedding pictures (except the people we told directly to spread the word).
6) Guests from the wedding informed us he was rude to them.
7) We brought in music for the wedding and he lost the flash drive we gave it to him on.
Positives:
1) The team Sal has working for him is great.
2) Sal tried to make things better after I attempted to cancel his services and threw in a free photo booth as an apology considering I missed two days of work to attend his photographer choices.
3) Sal eventually learned my name.
4) Sal was pretty responsive after things started going south and the communication from his end increased.
Overall, he has a lot going on. The services are great but Sal can easily forget things you ask him. I've run out of room so I cannot include everything in this review.Sal Travis Entertainment's reply:
First let me genuinely thank you for the nice things you said above about myself and my crew (DJ, Theatrical, Video, Ceremony Musicians). I remember your crowd dancing and your Wrap Up Video being great. Your email back to me when I sent you the link to it concluded with "Thanks so much, the whole day was absolutely wonderful:))". I am fond of you and Jason, and was surprised by your review, which was the first negative thing I've heard since your day a year ago. I then went back and read our emails.
We recommend Linda Stark here, and I was totally taken aback by the no show appointment. It was dealt with, but you and Jason were inconvenienced, and I decided to give you a Photo Booth for your trouble. I then recommended another Photographer who you didn't like. I went back to Milton Gil and got him to drop his price $1,500 as a favor to me after going back and forth with him for a couple of days. At that point you were between him and another Photographer, and you decided to go with the person you had found.
My sincerest apologies for your Parents being introduced incorrectly (a mix up with the Maitre'd and the way they were lined up). I also apologize if I mispronounced anyone's name. I write everything out phonetically, but some culture's require inflection and in that situation it's easy to make a mistake in a "live" circumstance. And finally, I get and execute my information from 2 sources: my final arrangements form you do with me a month before the wedding, and any additional info by email only. That way I have everything in front of me when making out Intro and Information forms for myself and the staff.
All this said, please know that I respect and understand you both for expressing your opinion, and wish you nothing but love and happiness in your lives together.
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Nancy Sent on 03/14/20170.8 out of 5 rating0.8
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 2 out of 5 rating2.0
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Sal Travis, although initially inviting and warm was one of the worst decisions we made for our wedding. He did not listen to our requests, although we finalized them time and time again and insisted on doing things his own way. On the day of our wedding, Sal got into a disagreement with our video guy because our video guy wanted him to turn off the spotlights (which washed us out) and instead of dealing with it, he came to our sweetheart table angry and complained to us. We told him to just do what the video guy wanted and he gave us an attitude and walked away. He also introduced the siblings to say their speech WHILE MY SISTER WAS IN THE BATHROOM so she missed out and never got to give her speech. He also introduced the father/daughter dance WHILE MY FATHER WAS OUTSIDE and I had to wait awkwardly in the middle of the dance floor for him. Sal should have known better to check that the person in question was in the room before he announced them. It's especially unbelievable that he did this twice!! Overall, I'm very disappointed in his performance especially since he was not cheap. He also did not apologize for any of this, which makes matters worse. If you are going with Florentine Gardens, do yourselves a favor and do not hire Sal.Sal Travis Entertainment's reply:
I care very much about my work and the people I work for, so your note is particularly devastating.
We all work as a team at The Estate, but I will take full responsibility for introducing someone who was not in the Ballroom. As a result of this instance, it will now be required of myself and my staff to double check the presence of anyone speaking before they are announced. I was and am embarrassed, and so sorry it happened on your day. Regarding your Videographer, I have rules that I set for myself. One of them is no matter what the provocation or situation, never to take a negative to the Guests of Honor. That you saw that in my face as I was explaining the situation of weather or not to have a spotlight is totally untypical of who I am and my sincere apology is in order, which I hope you will except as genuine.
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