Rustic & Main Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
Awards
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Featured
Andy Sent on 04/26/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely LOVE it.
I stumbled upon an ad for Rustic and Main on Facebook as I was debating what I wanted for a ring. I saw their "jurassic" ring and instantly knew I wanted that idea. I emailed and called to ask questions because I was looking for a bit more of a CUSTOM order. After making sure it was possible, they got back to me and I sourced the material I wanted. We sent it in with our order and they gave us step by step instructions to make everything correct. They kept us in the loop and in less than 2 months I had my custom built ring that I'm absolutely proud of. IF I ever had to use them again, I definitely would. -
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Sally Sent on 05/05/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
LOVE our Custom Wedding Band!
Rustic & Main helped me pick out the PERFECT wedding band for my groom! We are both in the Navy and have spent time onboard the USS New Jersey so having Teak Wood is SO SPECIAL to us! The combination with his fav whiskey is perfect. Can't thank you enough! Can't wait for him to see it on 11/11/22!! -
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Diana Sent on 05/05/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rustic and Main
The rings are high quality rings and well crafted. My husband wanted something light weight and the wood rings were perfect. You do need to follow their care instructions and be cautious about wearing it when working outdoors. The leather rings are a great secondary ring to have and wear in place of the wooden ring during work. The staff is very helpful and responsive. -
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Stephanie Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love love love my husbands ring
We had a custom made wedding band made for my husband. He wanted black with a cobalt blue line in it. We were able to achieve the very ring look he wanted but with a even more special material that meant more to him. He told me after his first time trying it on I love how buttery smooth it is on my finger. Every thing from customer service, to trying the sizers, to communication, to receiving the ring went well. I couldn’t have asked for a better company, and we are so happy with the quality! -
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Mary Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic people and rings. I have 3.
A must. I choose a wooden ring. I sent a piece of My Wife's wedding dress and it was put in the ring. My ring is 3 in 1: the wood is from a Springfield stock (for me), 2 copper bans for US and the dress for Her. It looks FANTASTIC and the people are Wonderful. I also have leather band to wear when outside. Just think You can get matching ones too. Enjoy!! -
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Shellie Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Look no further!
Rustic and main should be your go to for rings and I promise both you and your significant other will be very happy with the quality. The story behind each ring is amazing and I will always support veterans in any way I can! -
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Russell Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing ring!
I love this ring so much! Rustic & Main let me customize everything to make a beautiful ring. It was such a fun experience to go through all the options and make a ring that was absolutely perfect! 10/10 would recommend every time. -
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Dustin Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic product, unique stories
If you go ring shopping, you'll see a lot of the same old thing when it comes to men's rings. A lot of them look the same, and there is little to no innovation. A friend told me about Rustic & Main and immediately I had to check it out. I played around on their website for a while looking at different options, and looked at dozens of images from other reviews and their Instagram before I decided to pull the trigger. We drove up to Huntersville (we live in Charlotte) and met with the staff to check out rings. It is not a show room per say, but a living, breathing workshop. It is amazing to watch them working on the rings and building them from scratch.
I've met Mike & Summer, and they are fantastic people who care about the products, the customers, and their employees.
You can choose a ring they make, or provide parts they can incorporate. My ring is Jameson whiskey barrel, elk antler, and rose gold inlays. I get compliments on it constantly, and I have told so many people about R&M. They are family owned, do right by their staff and customers, and create unique rings that tell a story. They have created rings with military relics, religious belongings, coffee, whiskey barrel, and more. I am amazed at all of the cool designs.
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Katelyn Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience!
I bought my partner's wedding ring. It came beautiful! Exactly what I wanted. It was worth the wait! If I had any questions they responded asap! -
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Morgan Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome ring and easy to work with!
I ordered my husband's ring from here and it was super easy to get what he wanted and the right size. They send you a ring sizer and when the ring comes in, you can still send it back to get the correct size if it doesn't fit. Also they are gorgeous! -
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Matthew Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Most Amazing Ring
I purchased this ring after doing some research online. My then fiancé's grandfather had recently passed away. He was a navyman in WW2 so I wanted to find something meaningful to encorporate that into my wedding band. I found Rustic and was able to purchase a ring that included the decking from the battleship NJ. It was so meaningful and I can't thank this company enough. -
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Lauren Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quality, Thoughtful Rings
Rustic & Main was the obvious choice for my veteran. I ordered my husband The Army ring that was made out of WWII era rifle stock walnut. He served our country in the army for 10 years, and it was a huge hit! I love that this company offers options that honor our vets with quality rings and stellar customer service. They were so quick to help with any questions I had before ordering. We also had a pretty quick wedding, and they made sure that I had that ring in my hands with plenty of time prior to our date. I would recommend this family based, God loving company to anyone, and with their unique selection, anyone could find a ring to fit their story! -
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Abby Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best experience I could've asked for!!
Rustic & Main was so easy to work with! We had a ring made with a floral inlay, using the flowers from my corsage from our high school prom. I thought the process would be complicated to ship them the flowers and I thought the custom made ring would take a long time to arrive. They were so responsive and so helpful! Always replied to my emails personally and quickly. The ring came in way faster than I expected and it is BEAUTIFUL! 10/10 recommend. -
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Steve Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Product
Very easy to customize my ring. We started with a standard ring offering, made a few changes, and then worked out the details on how we could provide material to be used in the ring. I can't wait to see the finished product, and have no doubt that it is going to be high-quality and entirely unique!! -
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Matthew Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
USS NC Teakwood ring
As a WW2 military collector and military family, this ring was a must have. To own a piece of decking from the famed USS NC is incredible as is the craftsmanship of the ring. Its durable( I wear it all the time ), and classy! -
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Ashley Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing ring
My husband picked the ring out and it is great. The quality is amazing and they are probably one of the most responsive companies to work with!! -
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Scott Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Specialist Work on my Ring
I sent rustic domain a swatch of rag from a Military funeral and had them incorporated into a memorial wedding ring and they did an incredible job on it I'm going to Order more specialty customized rings from them in the future. -
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Anna-Alexandra Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful wedding gift for my spouse
I was able to give my husband a beautiful, custom gift on our wedding day thanks to Rustic & Main. They were helpful and responsive to all of my questions while I was trying to decide the best materials and design for him, and he loves his ring. He's had it for 3 years now, and it is still in perfect condition (and he's not a delicate guy!). -
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H.s. Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing, this is the best place
Spent months trying to find something unique and meaning full for my husband's wedding band. Stumbled across Rustic and Main and saw all the history in their materials and knew this is what he needed. They were super helpful through the whole process and answered all my silly questions with patience and care. Will recommend to as many people as possible. -
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Nathan Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Amazing
As a human being with sensory issues I knew I wanted a nontraditional ring but I cannot express how happy I am with my wooded ring's quality, feel, and look. I got to design my own ring to my style and it matches me perfectly. Thank you. -
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Kacey Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Ring
I purchased The World War l for my history buff husband and he absolutely loved it. The quality of this ring and the materials it’s made of are amazing. My husband shows off his ring everywhere he goes. We are both military, so it’s something our brothers and sisters can really appreciate. Best purchase I made, by far.-
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Quality of service
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Richard Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience, Great Ring
I love the custom ring I designed with Rustic and Main. They had awesome materials available, and tons of different combinations to choose from. My ring is truly one of a kind, and so much more interesting than all of the metal wedding bands that my friends wear. The first thing people said to me after "congratulations on getting married" was "what a cool ring!". -
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Anna Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic Quality and Fast Turnaround
We ordered a titanium band with 3 different inlays. Turnaround time was only a little over 3 weeks. When we received our ring it was sized perfectly and looks amazing. Can not wait till my fiancé can wear it everyday. Our wedding date is 6-29-22. -
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Joshua Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing quality
Fantastic quality, great service and very unique. I highly recommend Rustic & Main. -
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Jess Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful and Unique
I am a bourbon guy, and Buffalo Trace is my bourbon of choice. So when my wife presented me a wooden ring I was a bit puzzled until I saw the Buffalo Trace CoA. I was stunned by the quality and attractive look of the ring. 10/10! -
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Morgan Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great to work with
Most beautiful ring ! My husband damaged the ring at work had they were amazing to work with !! -
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Brett Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Unbelievably awesome
I ordered this ring for my wedding and was excited that it came within a month. You could truly tell the craftsmanship and quality that they put into the rings once I opened the box. When I tried it on it was a bit snug so they took it back and resized it for me. I would definitely recommend them to all of my friends and family with no hesitation. -
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Sarah Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quality jewelry
My husband loves his ring. Absolutely beautiful. -
Quality of service
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Steve Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quality in all things.
I couldn’t have asked for better or more beautiful rings. It was a bit nerve racking for me to try and purchase rings online, but the Rustic and Main team were outstanding in their processes. We got our rings in a reasonable time, and a great price point for the quality. I haven’t been gentle in my ring and it’s held up to the abuse of a guy working with his hands around the clock. Definitely confident in Rustic and would recommend! -
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Renee Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing customer service
I ordered my husband a wedding band from their site and they walked me through the entire process. They mailed me a sizing kit and custom made his ring in no time at all. I would recommend Rustic & Main to everyone! -
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Melissa Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing!
Rustic and Main was one of the easiest parts of planning my wedding. Created a custom ring for my fiance, were very quick to respond and were incredibly helpful. Would recommend them over and over again! -
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Jonathan Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exactly what I was looking for
Rustic and Main was great to work with and the quality of the ring was even better. They reached out right after I order to be sure the ring would be sent before the wedding and made the experience personal. I was also able to customize my ring to make it unique to me. Highly recommend using them. -
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Megan Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Customized Ring
My husband was not at all excited about getting and wearing a wedding ring; so I was intent on finding something that would get him excited! Then I found Rustic & Main, where you get get super cool custom rings made out of unique materials. When I showed him the whiskey barrel and elk antler ring with rose gold to match mine, he was super excited. Now he absolutely LOVES wearing his ring! -
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Travis Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nothing short of spectacular
I decided on Rustic and Main after looking around for customized wedding bands. Their selection of rings based around Scottish culture is what caught my eye. My family’s tartan wasn’t available and I was worried that I wouldn’t get something I loved…. But no, they didn’t let something so small as that stand in their way. They got tartan for my family and constructed a BEAUTIFUL wooden ring for my anniversary. I will recommend R&M to anyone looking for personalized rings. Thank you.
-Travis -
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Candy Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beyond expectations
They hit the spot for the perfect ring- we are woods and water people that hunt andfish.. our whiskey barrel and antler ring was perfect for our wedding day and they made sure to have it to me in plenty of time with a rush order.... -
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Briana Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing and easy to work with
I ordered my finance a custom ring. He showed me one last year and I kept it tucked away. Fast forwarded to his birthday I gave it to him and purposed to him with it. He loves it. The band is a nice comfort fit and when I wasn’t sure if I’d get it in time, I messaged the page on chat. They were quick to respond and helped me change my order for faster shipping. I know a few people who have ordered rings from here and they all love them. Highly recommend working with them. -
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Jaycee Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Five stars all the way!!!!
Beyond pleased with the craftsmanship of this ring I purchased! It was for my husband’s wedding ring and it turned out beyond beautiful. So glad we went with rustic and main for our wedding ring choice. We also had a very short timeframe and the ring came in plenty of time. Paid for color upgrade to match my (bride) ring for the inside of the band, and the additional price to have our order expedited and the overall total was still an incredible deal. -
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Nick Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing and impressive!
Rustic and Main were excellent from the beginning. After finding out about them and visiting their site, I had an idea of what I wanted but still had a few questions. Their customer service was fantastic on answer the questions I had. After giving my description of what I wanted to be created, they were able to accommodate and make my request a reality. Their customer service was quick and very helpful and always made me feel like the line was always open in case I had other questions.
In the beginning, they send a ring sizer to make sure the size is true. They do ask for you to send it back so they can reuse it instead of it ending up in the landfill. They provide a prepaid postage sticker for it to be sent back in the box it came in.
During the process, Rustic and Main gave me updates on where my ring was in the creating process, which gave me peace of mind knowing it would be there before the big day.
When I got the ring, it was more beautiful than I could imagine. Using a piece of century-old barn wood, I was unsure how the true color would have turned out due to weathering. I was completely impressed by the look of it. Trying it on, it felt true to the ring sizer, which in the beginning I was unsure about due to the ring sizing process and the materials used. The ring seems of very high quality and very durable. -
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Ross Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent service with fast shipping
Amazing quality that has really held up! This wedding band was more than I could have hoped for. It tied in my great grandfather’s WWI service, my grandfather’s WW2 service and my GWOT service plus it symbolizes the gift of love from my new wife.-
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Amanda Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service!
My husband and I were very happy with the uniqueness of the ring. It came in very quickly and communication along the way was excellent. -
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Darius Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Something Special for my Wedding Ring
My wife and I got married last year, and for my ring, I wanted something special. We came across R&M and I was instantly sold on the idea of a wood ring. Being a whiskey drinker, I purchased the weathered Jack Daniels whiskey barrel wood ring with the yellow gold inlay. 1 year later and it's still just as nice as day one. Minimal evidence of wear/tear on it... Still polished and cool as ever. It's super comfortable, super light, and I get comments on it all the time. Just makes for an interesting conversation piece that you wouldn't get with a typical silver or gold ring. I highly recommend R&M for your wedding ring needs... Especially the wooden rings!
Get something special to commemorate your marriage, something you're going to look at every day and appreciate. Something people will notice and ask you about. You'll be glad you did! :) my -
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Angela Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Experience
The customer service team was so helpful during the process of building my ring and answered all of my questions very quickly. I was able to send in my own materials that made this ring even more meaningful for us. The ring is beautiful and the quality is excellent, I can't say enough good things about Rustic & Main and the experience. -
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Brooke Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They helped us get the perfect wedding band
My fiance LOVES dinosaurs. He thinks they were the best thing invented. When we came across the jurrasic, he was in love with it. It's gorgeous. It is so well made. They got it to us unbelievably fast even with their turnaround time and it not being a size already in stock. I'd recommend them first and foremost! -
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Madeline Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exactly what I was looking for
I chose this company for my husband's ring for a few reasons - the first being that it's American made and supports Veterans. My husband is a Veteran and we love supporting small businesses in America. Our wedding date was less than 2 months away but they made sure I got the ring on time, which was a huge relief. I also chose this company because I could fully customize a ring - and it turned out perfect! I chose purple heartwood, turquoise and meteorite dust set in Titanium. It matched the turquoise and purple heartwood in the engagement ring I have! The rustic and unique feel to the ring went absolutely perfect with our mountaintop wedding. My husband loves his ring and that's all I could ask for. I was also impressed at the turn around time for making the ring. We had to push our wedding up a few months and I was worried I wouldn't find a ring I liked for him in time, but they made sure to get it done! I would highly recommend this company, great customer service and quality! -
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Bridget Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The customer service was exceptional.
The ring sizers arrived quickly and the finished ring arrived ahead of schedule and is stunning! -
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Denise Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made me confident with my long distance purchase!
Very quick responses to emails -
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Rachel Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!!!!!!
Rustic & Main was so awesome to work with! Communication and customer service were amazing!! So so happy with the service AND the amazing people! Thank you so much! -
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Scott Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent alternative to standard metal bands!
These rings are amazingly crafted. They paired beautiful antique walnut wood with an inlay of rose gold ( to match my wife's ring). Amazing and unique ring. Excellent customer service would recommend. -
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Kurt Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Talking point since married.
I bought the wooden ring that had the Irish national flag inlayed due to my Irish heritage for my wedding ring. I love the ring and since being married people ask about the ring and I always recommend Rustic and Main. Amazing work and excellent craftsmanship. -
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Elizabeth Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dreams do come true!
In choosing this company we have by far had the best experience! It’s a local company which I love and the quality of every piece sets it apart from just a regular ring anyone can get at a jewelry store. We were able to customize it exactly how he wanted it and make it special for him. My guy is by far a dream come true and he deserved the BEST , and that’s just what we received from Rustic and Main! Highly recommend to everyone! We are getting married in October and I can’t wait ! I’ll also upload photos after ! -
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Melissa Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAZING all around!
They were VERY responsive and so personable when emailing. I felt addressed as a friend and not 'just another customer'. Zack did an AMAZING job on our rings and I 1000 times over would recommend! -
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Cherine Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Got the Jurassic ring for our Jurassic Park wedding!
My husband and I went to see "Jurassic World Alive" (a live arena show -- that ended up being for kids, we later found out) for our first date. Since we both realized that Jurassic Park was our favorite movie when we were growing up, it was only fitting to have a (light) Jurassic Park themed wedding... so when I saw an ad online for Rustic and Main's "Jurassic" ring, you just KNOW I had to buy that as his wedding band. Their service was great, and they have a spot on the order form where you put the date of your wedding to make sure you'll get it on time -- and with enough cushion to spare if you need to get another size (which we didn't, since we'd gotten a ring sizer from them anyway). The ring came right on time, as promised, and it looks fantastic. He gets a kick out of telling everyone what it's made of too -- pointing out the amber, meteorite, and dinosaur bone. There couldn't have been a more perfect ring made for my husband if I tried! -
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Danielle Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cool & unique
I surprised my husband with a rustic & main ring for our anniversary. The ring is totally unique & has aspects of him in it. The ring has antlers in it and he hunts. It has a part of a whiskey barrel of the brand he drinks with a touch of copper. He loves the ring and it was fun knowing the rings journey while it was being made. -
Quality of service
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Brandon Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome Ring
Exactly what I wanted! Love my wooden ring! -
Quality of service
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Ryan Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent quality, beautiful ring!
I got a new wedding ring since my original didn’t fit from my wedding day. I chose to go with Rustic & Main.
I was able to pick out a really cool design that integrated 3 parts of my ethnic background. Nordic, German and Irish.
It fit perfectly and I get compliments all the time wearing it. I even bought a second ring along with my wife to commemorate our 10 year anniversary. They do great work! I highly recommend them! -
Quality of service
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Jorde Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Elegant Craftsmanship
Ordered a ring in August 2021. Rustic sent the ring sizer and I wore them for a week or so to find what size would be perfect for me. The ring showed up quicker then originally promised. It’s unique and well beyond original expectations of what people think of a “wood” ring. It’s shiny, I have gold rings with white antler in the middle. Dark whiskey barrel color. So glad I found Rustic and Main for my ring. Others still talk about it to this day.
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Kyle Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A beautiful ring
I adore my rustic and main ring. It is always a conversation piece for a great value. Highly recommend this vendor for anyone who wants a unique ring with historical value. -
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Addy Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Ring and Fantastic Customer Service
Highly recommend Rustic and Main for rings! We bought my husband’s wedding ring from them and it turned out to be too big. We were easily able to exchange it for a smaller size and they shipped it to us quickly! Additionally, my husband has sent his ring in for refinishing due to some scratches and they made his ring look brand new! We had a great experience and recommend the company to anyone we know! -
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Matt Sent on 05/03/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect ring, and perfect customer service
I ordered a custom ring from Rustic & Main including my own customer provided wood for inclusion. The process was simple, and the customer service was outstanding: when I had questions, I was able to talk to the actual artist making my ring, and he answered all my questions perfectly. When it arrived, the ring was spectacular and surpassed all my expectations. Cannot recommend highly enough. -
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Brittany Sent on 05/03/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful rings and Awesome customer service
Love the simple process of designing a custom ring, getting the sizing, and the quality is outstanding. My fiance was not excited about having to wear a ring every day until we designed his beautiful ring. This company has been awesome to work with. 100% recommend!! -
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Mckena Sent on 05/03/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Ring Great Quality
Bought my husbands wedding band nearly three years ago. We wanted something different but still complemented my engagement ring. We chose Rustic and Main because of the uniqueness and detailing. With whisky barrel and rose gold inlay his ring was just what we were looking for. Customer service was exceptional with sizing and getting us his ring by our deadline. -
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David Sent on 05/03/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Engagement ring
I went through Rustic & Main to pick an engagement ring for my fiancee. I found one that had a gorgeous crushed rose petal & gold flake inlay on a rosewood band, & it was absolutely perfect! Fantastic service, amazing quality of product, & very helpful team & staff. -
Quality of service
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Matthew Sent on 05/03/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent bordering on perfect
Placing an order with rustic and main I thought that I had sized the ring and knew what I wanted. They promptly reached out and asked if I was sure, then subjected that I try their ring sizer as their rings run differently than most. Next day the ring sizer was there. During the entire experience I waited no longer than 12 hours for a response regardless of how trivial my question was they were there ready and willing to help. My new ring should be in within the next couple of weeks...much sooner than I was expecting. Would 100%recommend. -
Quality of service
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Hayley Sent on 05/03/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They are unmatched!
Seriously the BEST ring we ever could have gotten for my husband! We’re local to Charlotte, so they came into the studio for us on a Saturday to help us try on, show us our options in person, and to brainstorm design ideas. They can make a ring from ANYTHING! Tea leaves, military uniforms, sand, coffee grounds, even Disney maps! You name it they can do it. While we were there, he gave us a tour of the workshop and we saw everyone working on the rings. I love that they’re truly handmade. We had a ring made custom with mesquite wood, elk antler, and REAL Buffalo trace bourbon barrels. They were very communicative and kept us informed every single step of the way so we knew what to expect and what step they were on. Couldn’t recommend enough! -
Quality of service
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Tim M. Sent on 05/03/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing!
Nothing but helpful professionals at Rustic and Main!!! And my Jurassic ring is beautiful! Can’t recommend enough!
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Quality of service
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Joshua Sent on 05/03/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible and unique ring
Having a passion for all things “off the beaten path”, I wanted to find a unique ring that I could be proud of. After googling, “rings for guys who love coffee” I found rustic & main. I was able to use the grounds from the roastery I worked at for the center inlay in the ring. With the weathered maplewood, the contrast was beautiful. I’d absolutely recommend rustic & main, any day of the week. -
Quality of service
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Emma Sent on 05/03/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding craftsmanship & excellent customer customer
Rustic & Main are outstanding in their craft and value their customers. They are passionate about creating beautiful rings that tell a story. Whether custom made or a popular design, you will find something extra special. Highly recommend! -
Quality of service
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Amber Sent on 05/03/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent service, beautiful ring
We absolutely love the ring I bought for my husband. Its so different than every other mens ring out there, I absolutely loved that we had choices of wood types used and metal inlay. My husband has gotten tons of compliments on his ring. I made a mistake on wood type when I first ordered his ring, it was very easy to get in contact with someone to help me fix my mistake and the Rustic & Main and main team went above and beyond to make sure we got a ring we love and that it arrived by the date we needed it. I would recommend a Rustic & Main ring to anyone looking for something different. -
Quality of service
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Patty Sent on 05/03/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing craftsmanship
Got the “Great War” ring from Rustic and Main and they did not disappoint. I presented this ring as a surprise for my husband on outlet wedding day and he loves it. It is light weight with amazing craftsmanship. The team made the purchase painless. -
Quality of service
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Casey Sent on 05/03/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely wonderful
Quality craftsmanship at a reasonable price! They are quick to respond and get it to you in a timely manner -
Quality of service
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Kenneth Sent on 05/03/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent craftsmanship and service!
Rustic and Main is the best ring I’ve owned. The wooden Purple Heart ring stands in a class all its own. The leather rings are the perfect ring for everyday and are a classy alternative to the silicone rings. I will only buy Rustic and Main! -
Quality of service
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Brittany Sent on 05/03/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Customer Service!
My husband is a huge history buff! For our wedding I ordered the WWI &WWII ring that has gun and part of a uniform from a soldier! My husband loves his ring! When I orginally ordered it, I put the wrong size in! The customer service was amazing and so quick to help me fix the order! I love the company and everything stand for! I recommend them to everyone we know engaged!-
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+2 photos
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Quality of service
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Alexandra Sent on 05/03/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rustic&Main provided me with my husband’s wedding band.
Rustic&Main is an amazing company that makes unique wedding bands for men and women alike. The historic and meaningful materials they use are unlike any other company I have ever seen. Their quality is great and their customer service is very helpful. -
Quality of service
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Paige Sent on 05/03/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing company
Love everything about this company. The product, the customer service. They stand behind their work and I will be a lifelong customer. -
Quality of service
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Amber Sent on 05/04/20224.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding experience
We loved being able to customize a ring just for my husband! Plenty of wood, metal and other options to choose from. Highly recommend to anyone!! -
Quality of service
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Michele Sent on 05/04/20224.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Ring isn’t durable at all
This ring below is 2 years old in May. It is not durable at all! Light farm work did this to the ring:
moving bags of feed
Watering animals
gardening
It was not worn during workouts or tractor work
Rustic and Main offered to try to repair it for a fee of $150. Their warranty is conditional.-
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+3 photos
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Quality of service
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Jac Sent on 02/02/20231.2 out of 5 rating1.2
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 2 out of 5 rating2.0
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Flexibility 1 out of 5 rating1.0
Would NOT recommend
My now husband found the ring he was extremely happy with, a bit unusual and unique. We are not in NC, so had to order online. We did our due diligence, got him sized at 3 separate jewelers before ordering.
When we received the ring, it was not accurate sizing at all. Rustic and Main uses their own sizing matrix. We reached out to see our options, as our wedding date was fast approaching. They informed us that there wasn’t much, they said we could absolutely not use the ring for photos, as this ruins the ‘specialness’ and we would need to use a stand in. That we would need to send it back to have it properly sized (understandable) but would be a $75 fee.
After I reached back out a few weeks later we were informed that the fee was actually $150, and needed to pay the difference. I followed up outlining their own communication where we did exactly what was asked, and didn't hear back.
Finally reached back out to the general email after another few weeks and got a response clarifying what was trying to be accomplished, after responding that we just want his ring and that we had done everything that was asked and again, never heard anything back.
Now I am going on nearly a month from hearing anything from the company, they have their ring back, and all my money, and have quit responding. -
Quality of service
Are you interested?
Are you interested?