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Weddings

Russell Photography Reviews

Russell Photography

Russell Photography

Sinclairville, NY
4.5 out of 5 rating, 6 Reviews
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Reviews

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4.5 out of 5 rating
4.5 out of 5 rating
6 Reviews
89% recommend it
  • Quality of service
    4.3 out of 5 rating
  • Average response time
    5 out of 5 rating
  • Professionalism
    4.3 out of 5 rating
  • Value
    4.3 out of 5 rating
  • Flexibility
    4.3 out of 5 rating

Awards

6
  • Maggie
    Maggie F. Sent on 10/23/2021
    5 out of 5 rating
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    Amazing photographer

    Lisa was amazing to work with. She is more than a photographer, I consider her a friend. So personable and easy to talk to. She was so flexible when we had to postpone a couple of times due to the pandemic. Anytime I had questions, she always got back to me right away. The photos we got were absolutely breathtaking. I also want to point out that she really was there every step of the way of the wedding. Even though she was my photographer she looked out for me. For example, she helped with my dress and even asked the waiter to put aside appetizers to make sure I was able to eat. She is 10 out of 10!
  • J
    Jessie Sent on 03/20/2019
    5 out of 5 rating
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    Absolutely wonderful!

    Lisa was an absolute joy and made our experience completely enjoyable, such a warm welcoming person! Not to mention we were absolutely thrilled with our pictures!
  • Bethany
    Bethany A. Sent on 07/21/2019
    5 out of 5 rating
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    Perfect Match

    Lisa and her dad were amazing! They went above and beyond to make our special day perfect! We cannot thank them enough! Their personalities went perfectly with ours!
  • illustration stars

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  • S
    Sarah A. Sent on 03/28/2019
    5 out of 5 rating
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    The best ever!!

    She made our wedding perfect! Made us feel at ease, she is so funny! I couldn't of asked for a better photographer. Plus her photos are everything I wanted and more
  • H
    Heather Sent on 05/06/2018
    5 out of 5 rating
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    Lisa did my fiancé and I’s Engagement shoot and made ya feel so comfortable. She has a real eye for photography. She is very easy to work with and reasonable in price! I would recommend her to anyone !
  • D
    Deana B. Sent on 12/03/2023
    1.8 out of 5 rating
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    Read contract over, NOT FLEXIBLE

    I booked her originally for our wedding of next year thought she was reasonable in price compared to others at first. I would recommend everybody read her contract over she charged a cancellation fee of 90$ which was in the contract on top of not returning our deposit we had to cancel due to financial reasons and I paid one day late and she charged me $33. I booked and canceled within one month and still she was not flexible. It’s the holidays and we’re going through a tough time And she hounded me to sign her cancellation contract and give her her money when she didn’t do anything but hold the date. I don’t feel like it was fair at all, but beware of her.

    Russell Photography's reply:

    When booking vendors we only have so many dates open. When signing a contract you are taking one of these dates off the books. I was more than flexible. I offered to postpone the date, looking for a new date to move the deposit to. Then I even offered to change it to a completely different type of shoot. Client had suggested she might want a family photo shoot. I was willing to take the deposit she had paid and applied to a new shoot. When cancelling there needs to be cancellation paperwork involved that the date is cancelled, and we are able to move on and find a new client to take the date. Yes, there is a cancellation fee. There was NOT a charge for being late. She just decided not to read what it was and assume something different.