Roundabout Transportation Reviews

Reviews

• Suzanne A. Sent on 07/15/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Excellent experience

  We have been using RoundAbout Transportation for several years. When we needed transportation provided for our daughters wedding there was no doubt that we would call on them to provide the transportation that we needed. Knowing that they are professional, reliable and always easy to communicate with made our decision very easy.

  We have been using RoundAbout Transportation for several years. When we needed transportation provided for our daughters wedding there was no doubt that we would call on them to provide the transportation that we needed. Knowing that they are professional, reliable and always easy to communicate with made our decision very easy.
• Ray R. Sent on 07/14/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Excellent Transportation Company

  My wife and I used them in May and were pleased!
  
  Timely, courteous and professional from start to finish.

  My wife and I used them in May and were pleased!
  
  Timely, courteous and professional from start to finish.

  Roundabout Transportation's reply:

  Thanks Ray for your positive feedback. I am glad we could celebrate your special day with Roundabout. We appreciate your business and hope to see you soon!
• Patti Sent on 04/01/2019
  4.4 out of 5 rating

  4.4
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Review of servers

  The driver was late, he said he couldn't find us. We also had another person picked up. By the time we got to Lawrence we made it just as the ceremony started. He was also driving 80 mph to get us to Lawrence.
  We were late getting to the wedding.
  We was prompting at the hotel to pick us up
  
  This was the only thing that was wrong. Every other of piece was performed perfecting.

  The driver was late, he said he couldn't find us. We also had another person picked up. By the time we got to Lawrence we made it just as the ceremony started. He was also driving 80 mph to get us to Lawrence.
  We were late getting to the wedding.
  We was prompting at the hotel to pick us up
  
  This was the only thing that was wrong. Every other of piece was performed perfecting.

  Roundabout Transportation's reply:

  I apologize if the driver got you their just 5 minutes before the ceremony. He no longer works for the company. Driver had some issues with his GPS and finding the exact Apartment building which is not acceptable by our standards. We train all drivers to be at the pickup location 15 minutes before the scheduled time. I apologize again for any inconvenience this may have caused your group. If you try our service again contact me directly and I give you a discount on a future trip. We appreciate your feedback and business.
  
  Best regards,
  
  Mark- 913-488-4224

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